Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
TrustpilotElla has been a complete gem
Ella has been a complete gem! So grateful for all her hard work to help us get a new dishwasher when ours gave out. We told her about my mobility being down and that we had a baby under 1 - so without a dishwasher we were in quite a pickle! Ella was amazing - she chased everything up for us and got everything organised so the new dishwasher came within a week! Couldnβt recommend these guys enough ππΌ Thank you so much!
Mary Β· 14 May 2026
Agent replied Β· 25 May 2026
Dear Mary, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotGreat service and communication
During our 2 year tenancy the property we lived in was managed by Dexters property management, the staff were always polite, friendly and helpful. Whenever there were issues with the property, we were able to reach someone who was able to provide assistance. Nikki Harris was managing the property we lived in, the five of us who lived there would like to thank her in particular for her consistent help and advice throughout the tenancy, she has always been massively helpful regarding any issues or questions we've had. For a few of the people living in the property this was their first time renting, Nikki always took the time to explain things clearly and in a way that helped us to understand how issues were being dealt with. Any issues with the property were always addressed as quickly as they could be and we always felt in safe hands. Many thanks
Toby Β· 21 September 2026
β
β
β
β
β
4/5
TrustpilotWe have worked with Dexters since 2019β¦
We have worked with Dexters since 2019 and are landlords of one property. There have been ups and downs with tenants and we have found a way through working together. Having a key contact who is readily available is most helpful, particularly when there are tricky minutiae to deal with. We have worked with several members of staff in this capacity over the years; always seeking to be helpful and supportive. The level of professionalism has generally been high. Currently, Sherina Downes is our point of contact; she is excellent and deserves five stars on her own. Great communication and sees things through.
Anne Β· 19 September 2026
β
β
β
β
β
5/5
TrustpilotProperty Management Team Member/Customer Service
Viraj based in the property management team in Loampit Vale is so proactive and on the ball. He gets things done and sorted and always knows the right people to contact. He is an excellent communicator and is always transparent. He is professional and friendly too. He is a fast responder and always ensures he follows up to make sure everything is ok. He offers and delivers solutions and provides a 5 star service. Viraj is a sterling individual and has really made us feel comfortable and welcome. He is a real asset to Dexters.
Sham Β· 17 September 2026
β
β
β
β
β
5/5
TrustpilotThanks Anya!
Anya has been an excellent point of contact since we moved into the property. She is consistently professional, responsive, and easy to reach, which has made the whole renting experience much smoother. We really appreciate how attentive she is and how proactive sheβs been in resolving any issues quickly and efficiently. Itβs reassuring to know we can rely on her support - thank you, Anya!
Victoria Β· 19 May 2026
Agent replied Β· 25 May 2026
Dear Victoria, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotWonderful service from Tyron
I had a really positive experience with Tyron . Tyron was professional, responsive, and genuinely helpful throughout the process of resolving an issue in my house. He kept me updated, handled everything efficiently, and made what could have been a stressful situation much easier. I really appreciated his communication and willingness to help. Thank you again for the excellent service!
Ms Β· 15 May 2026
Agent replied Β· 25 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotStaff Review - Petros Giorganios
Just wanted to write a review about a recent inspection from one of Dexters Staff - Petros Giorganios. Petros is always so friendly and discreet. He respects our privacy and our home; he always conducts the inspection with a smile on his face and ensures that he delivers the best experience. Really happy to have him as our property manager.
Vasiliki Β· 15 May 2026
Agent replied Β· 24 December 2024
Dear Vasiliki, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
β
β
β
β
β
5/5
GoogleI used Dexters in Hammersmith for my latest move and was looked after by Kelvin. The process wasnβt as simple as Iβd hoped due to a number of factors outside of Dexterβs control, however Kelvin was fantastic at keeping me informed throughout, helping me to find alternatives and keeping me in mind for any new properties that became available. The check in process was very smooth and Kelvin has kept in contact with me to ensure everything is going well. Iβve been really impressed by the level of support during what can be a very stressful time for people! Thank you Kelvin and Dexters!
Emma Β· 8 November 2025
Agent replied Β· 22 November 2025
Dear Emma, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
β
β
β
β
β
5/5
GoogleI couldnβt be happier with the service Manny provided at the Hammersmith office. She sourced high-quality tenants who were a perfect fit for our recently refurbished property. The entire process was seamless from start to finish.
From the initial onsite meeting, to coordinating all necessary cosmetic works which were completed efficiently and to a high standard, to letting the property in record time at an impressive rental rate.
She truly went above and beyond to ensure the property was presented at its best and secured the right tenants quickly.
Highly recommend Manny to any landlord looking for a smooth, successful letting experience. Will definitely use her services again!
Pritt Β· 1 November 2025
Agent replied Β· 22 November 2025
Dear Pritt, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Manny. Please do not hesitate to contact us again. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotI had a property inspection withβ¦
I had a property inspection with Dexters today and the team were very professional and responsive throughout. They were attentive, helpful, and always quick to respond to any requests with professionalism and efficiency. They also have a very good maintenance team for the apartments. Overall, a very positive experience. Thank you Petros Giorganios for your support.
Miss Β· 13 May 2026
Agent replied Β· 25 May 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
β
β
β
β
β
5/5
GoogleI had a great experience selling my home with Dexters Hammersmith. My property is on a main road, which can be challenging to market, but Sian knew exactly how to position it. Her whole team visited the house so they could speak about it with confidence, and it really showed in the way they handled viewings.
Special credit to Sian: she is an excellent communicator, transparent, and a brilliant negotiator. You can truly trust her, which is rare and invaluable with estate agents. She guided the process with expertise and warmth, and the whole team, especially Cohana and Georgina, were a pleasure to deal with. I always felt in safe hands and would happily recommend Dexters to anyone looking to sell in Hammersmith.
Maria Β· 1 October 2025
Agent replied Β· 22 October 2025
Dear Maria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sian. Please do not hesitate to contact us again. Kind regards, Asma
β
β
β
β
β
5/5
Trustpilot10/10 Team
The team at Dexters have been exceptionally efficient at managing my property which has been really reassuring as a first time landlord living overseas. Harry Lofthouse was able to ensure that the property was let within a couple of weeks, Aisha Riley has been a great support at managing the property and Andrzej Szczepaniak has helped managed everything on the payments front.
Alok Β· 18 February 2026
Agent replied Β· 22 February 2026
Dear Alok, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotGreat
Dexters is supporting us with our company accommodation needs for several years now. They are professional, communicative and always friendly. Remi Daniels, one of the Senior Property Manager has been very helpful in our recent check out. She also manages other properties for us and is always on top of everything.
Eldora Β· 13 May 2026
Agent replied Β· 23 October 2024
Dear Eldora, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotLandlord review
We have been managing our rental property through Dexters for a year. Our Property Huseyin Tas has been attentive through this time, and is always quick to respond and provide solutions - keeping both landlord and tentants in mind. We appreciate his management style!
Libby Β· 13 May 2026
Agent replied Β· 25 May 2026
Dear Libby, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotPositive experience
Since Andrzej has been my point of contact at Dexters, he has been responsive, courteous and most helpful. All queries are dealt with in a timely manner. My experience with Dexters has been positive and I would recommend them as managing agents.
GS Β· 12 May 2026
Agent replied Β· 25 May 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotDexters Battersea
We had an excellent experience with Dexter's Battersea, especially with Leah and Srini. Our first contact with Dexter's was back in September last year, and from that moment on, Leah was fantastic. She consistently sent us great options, really took the time to understand our needs, and supported us throughout the search.
ER Β· 18 February 2026
Agent replied Β· 22 February 2026
Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldnβt have been any better and the team in our Northcote Road office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotDexters have been helping me with aβ¦
Dexters have been helping me with a property search for the last 2-3 months now. Beyonce is amazing. I had a great experience with her team. The team were professional, friendly and helpful throughout the whole process. They kept me updated regularly, responded quickly to any questions, and made everything feel straightforward and stress-free.
Tiji Β· 14 September 2026
β
β
β
β
β
5/5
TrustpilotSylwia Chlopek is a star!
Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.
Omar Β· 15 September 2026
β
β
β
β
β
5/5
TrustpilotDexters have helped me during a recentβ¦
Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.
Paul Β· 21 September 2026
β
β
β
β
β
1/5
Trustpilotreal lack of service/ communication
awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.
Az Β· 21 May 2026
Agent replied Β· 25 May 2026
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
β
β
β
β
β
5/5
GoogleBig shout out to the team at Dexters Hammersmith, and in particular Austin Britton. I needed some help my rental information and Austin sorted it out quickly and it was exactly what I needed. Something that would take weeks and back and forth elsewhere took less than a three minute call. Thanks so much Austin!!
Georgiana Β· 8 November 2025
Agent replied Β· 22 November 2025
Dear Georgianna, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
β
β
β
β
β
5/5
GoogleSadly we had the task of selling our late sister's house in Brackenbury village. After talking to a number of other agents we chose Dexter's and we have no regrets. Sian Allison and her sales team threw themselves at the task of getting viewings and in a period of about three weeks we had over 30 viewings and a number of offers. Throughout Sian kept us in touch and gave us constant feedback. She could not have been more hardworking or professional.
Once the sale had been agreed we were handed over to Avni Patel (Sales Support Manager) to progress the sale and bring it to its conclusion. The sale process was in fact very drawn out because of the incredible inefficiency of the Probate service which took 32 weeks to grant probate. But Avni was like a (very friendly ) but determined terrier. She liaised constantly with us, our buyer and the lawyers to move us on and ensure that things went as quickly as possible. She has the ideal qualities for the "chasing" role and played an essential and much appreciated part in getting the sale successfully concluded. We could not have done without her.
Penny Β· 12 December 2024
Agent replied Β· 26 December 2024
Dear Penny, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
β
β
β
β
β
5/5
GoogleThank you so much to Ellie for being so proactive in helping me find a flat in the area I want with all the amenities I need. She has been an honest, informative, knowledgeable and kind agent who made me feel supported, heard and cared for all throughout this fun and exciting yet stressful process. Her prompt responses made me feel acknowledged and involved. I'm grateful to her.
Thank you also to Manny who has helped me with the processing of my application and kindly negotiated for me and my best interest in terms of the contract. When I felt like backing out, she was encouraging, and she found a way that works for my situation. I appreciate her and her kindness, expertise and professionalism.
Jhanyn Β· 2 December 2024
Agent replied Β· 9 December 2024
Dear Jhanyn, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotCan recommend!
Monika has been managing my flat for rent for the last year or so. She has always been friendly, responsive and proactive, communicated regularly by email and by phone and I have been able to feel the flat is in good hands. Recently we've had some issues with damage coming from the flat above and she has gone the extra mile to chase the managers of that property so that the damage can be repaired. I'm very grateful to her!
Katherine Β· 28 November 2024
Agent replied Β· 24 December 2024
Dear Katherine, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.