Trusted Agent profile · Hammersmith and Fulham
★★★★★
2,187 reviews across 2 platforms
654 Fulham Road, Fulham, London, SW6 5RU, Hammersmith and Fulham, SW6 5RU
Part of Chestertons, see every office.
Chestertons's office in Hammersmith and Fulham, at 654 Fulham Road, is rated 4.5 out of 5 across 2,187 reviews on two platforms, including 346 Google reviews rated 4.8.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotThis is the most efficient agency I…
This is the most efficient agency I have ever encountered, and it takes no more than a week from the time I contact them to the time I move into my new home. I had no experience renting a house before, and Martins Purlicis guided me very patiently. Appreciate very much.
Congratulations on your new home Yunlong, wishing you all the health and happiness there!
5/5
TrustpilotTamara Price has been a great help
Tamara Price has been a great help. Very informative and a pleasure to work with. Thanks.
Thank you for sharing!
5/5
TrustpilotI dealt with Graham Jennings throughout…
I dealt with Graham Jennings throughout whoIs incredibly efficient and quick to respond. I highly recommend him. Thank you
Thank you Nicholas!
5/5
GoogleI have recently used Georgina Allin to sell my x1 bed flat and would highly recommend her. Georgina was professional in manner and handled my sale well, navigating the numerous issues raised calmly. I felt confident it would proceed to completion with her at the helm!
5/5
TrustpilotWes was really helpful!
Wes was really helpful! If I were to rent again, I would first consider Chestertons.
Thanks for sharing!
4/5
TrustpilotFriendly & professional
Abbie was really helpful and responsive throughout the process of finding and securing a rental - thanks Abbie!
Thank you for your review!
5/5
TrustpilotExceptionally helpful [ Max West]
Exceptionally helpful [ Max West] and well facilitated process . I feel very confident in letting my property through Chesterton's office. I have always had very rapid response to any queries . This is very important as I live 200 miles away. Hilary Harris
Hi Hilary, thank you for sharing your experience with Max and the team. Should you need anything else, please do not hesitate to get in touch. Best wishes!
5/5
GoogleAbsolutely loved the team - super patient, always on hand to help and really moved things along seamlessly. Flora was an absolute star throughout the sales process!
5/5
TrustpilotStraightforward and easy process
Amanda recently helped my partner and I with a tenancy transfer so that we could move in together. She was efficient in updating us, and made a pretty complicated process straightforward and easy!
Hi Hayley, thank you for the great review and sharing your experience with Amanda. We are so glad she was helpful and efficient. Wishing you all the best.
5/5
TrustpilotGood process, timely response
Tenancy contract came up for renewal. Sharn Murray-Aguilar managed the process well, kept me up to date on progress and liaised well between me and the tenant to get a good outcome quickly.
Hi Lior, thank you for your review and renewing your tenancy contract with us. It's great to hear that Sharn made the process an easy one. Wishing you all the best!
5/5
GoogleReally happy with Chestertons, Emma Johnson was really helpful in my search for a flat. Thank you Emma!
5/5
TrustpilotGreat service from everyone I spoke…
Great service from everyone I spoke with at Chestertons during what was a very challenging time personally. Huge thanks to the team at Chestertons for their help during my length property search. Them opening my eyes as to what I was really looking for has helped me secure a very pretty home for myself.
5/5
TrustpilotThis is a review for Chestertons…
This is a review for Chestertons property management and Synika, my property manager.I have been completely satisfied with Chestertons and with the service Synika has provided. She has been 100% professional and a pleasure to work with.
Hi David, thank you for your kind review. We're delighted to hear that you are completely satisfied with Chestertons and the service provided by Synika. Her professionalism and dedication are truly appreciated. We look forward to continuing to help you where needed!
5/5
GoogleAfter moving from Australia and finding rental accommodation more tricky thank anticipated Matthew was very helpful and found an amazing property for our family. He was very pleasant and friendly to deal with and very helpful with getting all the information together which can be daunting when you have just arrived from another country. Thanks again Matthew!
5/5
TrustpilotMatthew Gilmour feedback
Matthew Gilmour provided us with a great service. His response time was exceptional and he was happy to follow up and clear any queries that we had in the process. He was more than helpful and made the whole transition seamless.
Dear Tammy-Lee,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Matthew will be delighted with your feedback, as are we. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
5/5
TrustpilotFriendly
Although I didn’t buy a house through Chestersons in the end, throughout the process Conor had given me really sound advice and pointed me in the right direction when I needed it, 100% recommended
Hi Arben, thank you for the great review and taking the time to share your experience. We are so glad Conor gave you great advice and pointed you in the right direction. We appreciate the support and wish you all the best.
5/5
TrustpilotCompletely pleased with Orchid Ho’s work
Orchid Ho was very efficient in dealing with the renewal of the tenancy. She responded promptly to my communications and was able to secure the renewal that is satisfactory to the tenant and to me.
Thank you for the 5 stars!
5/5
TrustpilotRyan at Chestertons is an excellent…
Ryan at Chestertons is an excellent property manager. He always answers my queries swiftly and has helped solve issues. Highly recommended.
Thank you for the five-star review
1/5
TrustpilotUseless scammers
I'm an overseas landlord and hired Chestertons to manage my flat. From charging me £90 to literally change a lightbulb to taking several months to fix a crucial structural problem in the house, these people have been incompetent from day one. They take forever to respond, have no clear 'chain of command, and they overcharge for absolutely everything. Scammers. Do not recommend!
Thank you for getting in touch, we are very concerned by your review and would like to investigate this matter further. We sincerely apologise and take all feedback very seriously so we will action this immediately.In order to do this we will need your further contact details (i.e your address) which we have requested. Please accept this request so we can take action as soon as possible.
5/5
TrustpilotNishaad 💪🏼
Nishaad was terrific from start to finish. Friendly, approachable, supportive and just a good bloke all round! 💪🏼
Thank you for the five star review - so pleased that Nishaad was able to help!
5/5
TrustpilotPlesently surprised
It is sometimes surprising when things works as they should, especially after a corporate merger. The interactions with Sharntell at Chestertons has been efficient, to the point and have resulted in a successful conclusion that I am very happy about.
Hi there, thanks for your feedback and compliments for Sharntell. Should you need anything further, please do not hesitate to reach out to her and team, they'll be happy to help!
5/5
Googlespecial thanks to Conor Bunn for making my flat selling process so smooth. great updates and communication throughout. hoping to purchase my next place with him also!
4/5
TrustpilotSamuel
I had a mixed experience with Chestertons.
5/5
TrustpilotAmanda Goodman. Renewals Team
I have been dealing with Amanda Goodman, a member of the renewals team at Chestertons.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Fulham Road hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
