Chestertons Fulham Road reviews in Hammersmith and Fulham

★★★★★ 1/5

Trustpilot

Lost trust and confidence

Lost trust and confidence. Our house was empty and only people who had access were the agents. They left the property unsecure for days, letting water in and as a result damaged our property. They also come in and out of the property to use our toilet and leave it in a dirty state.

Sarah · 19 May 2023

★★★★★ 5/5

Google

I dealt with Emma at the Fulham branch and she was fantastic from start to finish. We were struggling to find what we wanted and she found us a great home! Plus she sorted everything so quickly. Thank you, Emma! Can’t recommend you enough.

Tom · 24 October 2022

★★★★★ 5/5

Google

Conor was amazing he showed me some properties. Emma also helped with the lettings valuation. Thank you

Ara · 24 August 2024

★★★★★ 5/5

Trustpilot

Niema Latif at Chestertons

Niema Latif at Chestertons, and the team, have been nothing short of brilliant throughout our five years of renting through them. Every enquiry we’ve had over the years have been replied to promptly and with the necessary information or documents. Nice to be treated as a person in today’s world! Thank you all.

Acoris · 17 February 2025

★★★★★ 5/5

Trustpilot

Much better than other agencies.

I had a very positive experience with Chesterton. The agent showing the flat was polite and responsive and the agent managing my flat is very kind as well and very quick in responding to my emails and addressing any issues raised. They complete regular checks on the flat conditions (fire alarms, elettrical, gas, etc.) which is also great as it ensures the flat is in good conditions.

Simona · 12 November 2021

★★★★★ 5/5

Google

Great experience dealing with Matthew. He was very conscientious about what I was looking for and really proactive about contacting me to view great properties. He was always really accommodating, friendly and helpful throughout the process. The lease and move in process was really straight forward and detailed. I would use and recommend Chestertons again and especially Matthew. Thanks!

Nicky · 25 October 2019

★★★★★ 5/5

Trustpilot

Ms Zosia Gray has been very helpful

Ms Zosia Gray has been very helpful, a real star !

Alex · 16 November 2022

★★★★★ 5/5

Trustpilot

Very effective and good to work with

We sold our flat, which had been rented for the past 20 years, using a low-key marketing approach in a difficult market - achieved a relatively quick sale.John and Pavol worked well with my tenant, the buyer and our Solicitor.An efficient and effective partner. We would recommend Chestertons.

Mr · 11 October 2023

★★★★★ 5/5

Trustpilot

Always a pleasure working with Conor

I have been working with Conor for a while now and it is always a pleasure. He is super helpful and knows how to work in the best interests of all parties.

Lauren · 30 August 2024

★★★★★ 5/5

Trustpilot

Professional assistance

Thanks for the assistance in dealing with a non paying tenant. I am grateful to Kacey Naish for the efforts she made trying to solve this difficult situation. I would recommend Chestertons to anybody.Alessandro

Alessandro · 26 July 2024

★★★★★ 5/5

Trustpilot

Marine helped me a lot during the…

Marine helped me a lot during the rental process when I was outside of the UK, she replied quickly and tried her best to solve all my problems, thanks a lot!

Yiqing · 13 September 2024

★★★★★ 1/5

Trustpilot

Worst Experience with Ms. Preya Nair

I'm disappointed with Ms. Preya Nair's service at Chesterton, marked by a persistent pattern of neglect and unresolved issues. Attempts to communicate have been met with silence, leaving me without updates. I hope this review prompts improvement in Chesterton's commitment to quality service.

Kristina · 30 January 2024

★★★★★ 5/5

Google

Thank you to Conor and Emma for their assistance in my property journey. They are great!

Rony · 24 August 2024

★★★★★ 5/5

Google

We rented our property, a four bedroom, Fulham house through Katinka Hill, the lettings guru at Chestertons. We are amazingly happy with the quality of service. Katinka is truly incredible and once she takes your property on, she is 100% committed to getting the perfect rental for you. I cannot recommend this person and this Company enough. Nothing short of Fabulous.

Zainab · 25 October 2017

★★★★★ 5/5

Trustpilot

Generally very happy with the services

I’ve used Chesterton for years to let out my property and always happy with the services. In particular, I am very impressed with Xiaoyi. She is always been very responsible in dealing with queries raised by tenants and/or me. I would be gladly recommend her to others.

DB · 20 October 2023

★★★★★ 5/5

Trustpilot

I had a great experience with…

I had a great experience with Chestertons, especially with Dawn Cunningham she was incredible. From the moment I found the property that I liked, the process was extremely smooth and way quicker than I could have hoped for! She kept me updated every step of the way and I’m super grateful for all her help in finding me my new place!

Mercy · 11 July 2022

★★★★★ 5/5

Trustpilot

Dedication and efficiency

Aaniya and Marianna have been excellent property managers for one of our service users for years. They consistently respond swiftly to all repair issues and go above and beyond to ensure the repairs are completed. They are relentless in their efforts until the job is done and always keep us informed at every step of the process. Their dedication and efficiency are truly commendable.

Faosatdaryel · 15 August 2024

★★★★★ 5/5

Trustpilot

We felt in very good hands throughout…

We felt in very good hands throughout the renting process and beyond. Our manager Joyce Paul has always been quick to response to any questions and to manage matters in a swift and very kind way.

JoBitt · 5 June 2024

★★★★★ 5/5

Trustpilot

Agent Experience - Andrew

My experience with Chesterton’s was a 5-star due to the attentive hard work of our agent Andrew Zographos. He helped meet every element of our search and not only dedicated to show us properties when available but should we needed a last minute change of viewing he was ever so understanding in helping us out of hours! Couldn’t recommend a more helpful agent!

Eleni · 4 April 2022

★★★★★ 5/5

Trustpilot

Very recommended

Renting a property in the UK can be a complicated process. Our property manager Mark Kardos, from Chestertons, was attentive and helpful every step of the way, allowing us to have a pleasant and seamless experience with our property during the year we lived there. Thank you!

Martín · 12 October 2023

★★★★★ 5/5

Trustpilot

Chestertons South West Lettings - Melissa

Melissa was most helpful when we were signing up to our tenancy and collecting the keys.

Andrew · 3 February 2022

★★★★★ 5/5

Trustpilot

Akikur has been one of the best agent…

Akikur has been one of the best agent I’ve met.Smart, professional and always helpful!

Maria · 14 May 2022

★★★★★ 5/5

Trustpilot

Andrew Zographos

As we are new and inexperienced in the UK real estate market, it was great to have Andrew Zographos guiding us and advising us about everything we should know. His professionalism and tenacity has been truly appreciated throughout the process. Very effectively surfaced a high class tenant for us and we are confident that he will continue to offer us his excellent service.

Lina · 23 March 2022

★★★★★ 5/5

Trustpilot

We rented an apartment with the advice of Juliette Dertois …

We rented an apartment in Pincton Place with the advice of Juliette Dartois. Juliette's professionalism, communication, disposition and kindness were impeccable at all times. Thank you very much for your work.

Rocio · 24 August 2024