Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
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5/5
GoogleI had an excellent experience with Benham & Reeves Hammersmith. Ahmed was extremely professional and proactive throughout the entire process. He was always available to answer my questions and provided clear, helpful advice at every step. Thanks to his efficiency and dedication, we were able to find a suitable tenant very quickly. The whole process was smooth and well-organized, making it completely stress-free for us as landlords. I would highly recommend him and the Benham & Reeves Hammersmith team to anyone looking to rent out their property.
David Β· 24 October 2025
Agent replied Β· 23 December 2025
Thank you David, it's great to hear we are meeting your service expectations with regards to letting your Hammersmith property. Ahmed and the team are very pleased to see you share a five star rating here too, we appreciate your continued custom and trust in Benham and Reeves.
- Ruth, B&R
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5/5
GoogleI had an excellent experience with Benham and Reeves Hammersmith. The whole process of renting my property was handled very smoothly and efficiently. Everything was done quickly and without unnecessary complications, which made the move-in process stress-free.
Special thanks to Ahmed, who was extremely professional, responsive, and supportive throughout. He made sure all my questions were answered and guided me step by step. I really appreciate his help and highly recommend both Ahmed and the Hammersmith office.
γ«γ―γ€ Β· 24 October 2025
Agent replied Β· 23 December 2025
Hi, thanks for sharing this lovely feedback here which Ahmed and the Hammersmith lettings team are pleased to see. We're glad you found the expertise and support with the renting process so helpful. Thanks for your custom.
- Emily, B&R
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5/5
GoogleI had a very positive renting experience with Benham & Reeves - Hammersmith. In particular Ahmed was super helpful, professional and knowledgeable about the best options for me and quick to answer all my queries. Also his Lettings Admin, Veronica, was very efficient and expertly guided me throughout the whole documents' process. I would not hesitate to recommend Ahmed and Veronica to anyone looking for a flat to rent. Such a lovely team!
Mira Β· 9 August 2025
Agent replied Β· 8 September 2025
Hi Mira, it's great to hear we are meeting your service expectations with regards to renting a property with Benham and Reeves. Ahmed and Veronica are very pleased to see you share a five star rating here too, we appreciate your custom.
- Ruth, B&R
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5/5
GoogleAhmed was absolutely brilliant. He went way over and above to secure us a flat in pretty challenging circumstances. He's an excellent negotiator and he even worked on holiday to secure the deal. He's also a charming and kind man who is generous with his time. I would highly recommend him.
Amanda Β· 24 October 2025
Agent replied Β· 23 December 2025
Hi Amanda, thanks for sharing feedback here which the Hammersmith lettings team are very pleased to see. We're glad you found the renting service from Ahmed helpful and you felt well supported throughout the process. Thanks for your custom.
- Ruth, B&R
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5/5
GoogleFirst class service from Ahmed Salim - thank you.
Ahmed went above and beyond anything we could have expected in his handling of our latest letting transition. He has a great eye for detail. And a head for deal making. A big thank you from the Golding family: Martin, Teddy and Johnny
Marie Β· 1 September 2025
Agent replied Β· 24 October 2024
Hi Marie, thanks very much for your kind review and for sharing a five star rating here. Wesley is very pleased to see this and says it has been a pleasure to help you.
- Emily, B&R
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5/5
GoogleWe rented a property from Benham & Reeves for 18 months. Very pleased with the service provided by the property manager. The flat was in a really good location and repair/furniture replacement requests from us were implemented quickly. A special thanks to Claire Greenwood for her work!
Ha-Chau Β· 23 September 2025
Agent replied Β· 23 December 2025
Hi Ha-Chau, thank you for sharing a five star rating here, we are thrilled to hear you've been having such a great service experience from Claire in our property management team. We are glad things are working well for you and you feel well supported. Thank you for your custom.
- Ruth, B&R
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5/5
GoogleAhmed was a amazing to deal with! Very quick and diligent on responses ultimately turning around our application and referencing within a few days. Now we have a lovely 2 bed flat to move into, great service πͺπ» β¦
Ryan Β· 24 October 2025
Agent replied Β· 23 December 2025
Hi Ryan, thanks for sharing feedback here which Ahmed and the Hammersmith lettings team are very pleased to see. We're glad you found the renting service helpful and felt well supported. Thanks for your custom.
- Ruth, B&R
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5/5
GoogleMy agent ahmed was incredibly professional and supportive throughout the entire process. He explained everything clearly, handled all the details efficiently, and made what couldβve been stressful feel effortless. Whenever I asked for anything, he would take care of it right away nothing was ever too much trouble. He understood all my concerns and needs and handled everything perfectly. Iβm so grateful for his help he made the whole experience smooth and easy.
Alia Β· 23 November 2025
Agent replied Β· 23 December 2025
Hi Alia, we are so glad to hear you've had such a positive service experience renting a property with Benham and Reeves. Ahmed is very pleased to receive your ackowledgment of his professional skill and is glad to have been of service to you. Thanks for your custom.
- Ruth, B&R
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5/5
GoogleAmazing, fast, reliable and efficient. Communication has been super easy and stress free! Special thanks to Ahmed and Iveta! Appreciate it!!
Aimee Β· 23 November 2025
Agent replied Β· 23 December 2025
Hi Aimee, thanks for your very kind feedback which Ahmed and Iveta are pleased to see shared here with your five star rating. We are all glad to hear you have found letting with Benham and Reeves a stressfree experience. Thanks for your custom.
- Ruth, B&R
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5/5
GoogleSecuring a new tenant with Wesley Ramsay's assistance went smoothly. We had a few questions about the terms given it was a corporate tenant. Wesley answered them promptly and allay our concerns.
The transition process from the old tenant to the new tenant was professional.
Thank you Wesley and his team.
Rozilia Β· 10 December 2024
Agent replied Β· 11 December 2024
Hi Rozilia, thanks for sharing your positive feedback for the service you've been having from Wesley in our Hammersmith lettings team. We are very pleased to hear you felt well supported as a Landlord throughout the tenancy process. Thanks for your continued custom.
- Emily, B&R
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5/5
GoogleAhmed has been extremely helpful with my inquiries. He went above and beyond. Thanks to his assistance I gained valuable new information about my property .
Dhawy Β· 18 August 2025
Agent replied Β· 8 September 2025
Hi Dhawy, we are very pleased to hear you've such a great service experience with Ahmed in our Hammersmith lettings team and are glad you've benefited from his expert knowledge. Thanks for your continued custom.
- Emily, B&R
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5/5
GoogleThe most brilliant experience with Benham & Reeves! Abbas is fantastic, the most warm, knowledgeable, friendly expert person who immediately answered to meπ Thank you so much to all! β¦
Bobana Β· 22 April 2025
Agent replied Β· 13 May 2025
Hi Bobana, thank you for your kind feedback for Abbas in our Hammersmith property management team, we are thrilled to hear you've had the most brilliant service. Thank you for your custom.
- Ruth, B&R
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5/5
GoogleI had great experience dealing with Benham, the team is responsive and transparent. I liked the timely action taken against my queries specially the maintenance related, thanks to Max Qian
Mohamed Β· 11 April 2025
Agent replied Β· 24 October 2024
Hi Mohamed, thank you for leaving a five star rating for our Hammermsith estate agents, we appreciate it.
- Ruth, B&R
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5/5
GoogleAhmed was fantastic! He made renting our new place very easy. He was a great communicator and always replied to messages super fast. When we had a last-minute problem, he fixed it immediately without any stress. Highly recommend him for a smooth and easy experience!
Yi Β· 24 August 2025
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5/5
GoogleMy personal experience of dealing with B&R letting team at Queen's Wharf was absolutely flawless and the whole process, from viewing to contract signing, was light, fast but trustful and profound. We are grateful to Wesley who gave us β¦ More
Liudmila Β· 15 July 2024
Agent replied Β· 24 October 2024
Thanks very much for sharing a five star rating here, we appreciate it.
-Ruth, B&R
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5/5
GoogleWesley is a highly efficient and professional individual from the outset. He responded to all my queries quickly throughout the initial renting process, making sure all the necessary steps were taken. I also would like to mention Fiona in the team who has been so approachable and helpful in the moving in process and thereafter. I would recommend Benham & Reeves team for their outstanding service.
Shendy Β· 25 October 2022
Agent replied Β· 24 October 2024
Thank you Shendy, we are so pleased to hear you have had such a great service from our lettings team here at Fulham Reach. Wesley and Fiona are very appreciative of you ackowledging their efforts. Thanks very much.
- Emily, B&R
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5/5
GoogleAhmed at Benham & Reeves was outstanding! He helped me secure a new flat and move in within just a week. Incredibly supportive, proactive, and always advocating on my behalf, he made the whole process smooth and stress-free. Clear communication, fast action, and genuine care, I couldnβt have asked for a better letting agent. Highly recommend!
Lindy Β· 18 August 2025
Agent replied Β· 8 September 2025
Hi Lindy, thanks for sharing a five star rating here. We are very pleased to hear you've had such a great flat move with us. Ahmed and the lettings team are very pleased to hear we've made it a stress-free experience for you. Thanks for your custom.
- Emily, B&R
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3/5
GoogleSuperb experience with B&R letting teams. Unfortunately, as the property is let with management, the overall impression of B&R is disappointing when there is no alternative management team. Over the years, it has been virtually impossible to speak to the management team and the only way to communicate is via email. As the team requires a lot of guidance, any repair or replacement would take a long time and is very frustrating. I had hope B&R would take their client's internal feedback seriously and improve their staff training to provide a better service.
Toh Β· 3 October 2024
Agent replied Β· 24 October 2024
Hi Dr T, we are glad to hear you are finding the lettings service superb, Wesley and the team are glad to see this. Apologies if you have not been able to reach your PM on the phone at times, we do often have high call volumes hence why we always suggest emailing us if the matter is important. However, your comments have been relayed to the relevant team for learning purposes. Thank you for your continued custom with Benham and Reeves Hammersmith, we appreciate it.
- Emily, B&R
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5/5
GoogleWesley is an excepcional professional. He helped my husband and me two weeks ago with our house renting and i have no words that could do Justice to the outstanding level of service we received. He is extremely professional and diligent and whenever we se quality in people we should recognize It. He was and he is almost always on the phone when we need him. Higly recommended!PositiveProfessionalism
Silvia Β· 25 October 2021
Agent replied Β· 24 October 2024
Hi Silvia, thank you for telling us the service you received at our Hammersmith estate agents was outstanding. We are very pleased to hear we met your service expectations.
best regards, Emily, B&R
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5/5
GoogleExcellent communication throughout. Iveta was lovely to deal with everything was so efficient and easy. My move in was flawless and Veronica made paperwork etc a dream! Canβt fault at all!
Mollie Β· 24 September 2024
Agent replied Β· 24 October 2024
Hi Mollie, thanks very much for your wonderfully positive feedback shared here with your five star rating. We are very pleased to hear our team made the process so easy for you. Thanks for your custom.
- Ruth, B&R
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5/5
GoogleWe recently had the pleasure of working with Iveta and the experience was nothing short of exceptional. From the initial consultation to signing she made the entire process smooth and stress-free.
Iveta truly took the time to understand our needs and preferences, offering insightful advice and presenting us with options that perfectly matched what we were looking for. Her in-depth knowledge coupled with her attention to detail, ensured that we found the perfect flat within our budget.
What really stood out was her joie de vivre and her solution finder approach for any challenges that came up.
Thank you once again!
Mademoiselle Β· 25 August 2024
Agent replied Β· 24 October 2024
Hi M, thank you very much for taking the time to share this lovely service feedback and your five star rating which Iveta and the lettings team are very pleased to see. We are glad you have found the right home and wish you well.
- Ruth, B&R
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5/5
GoogleAhmed was fantastic to work with, professional, responsive, and genuinely helpful throughout the whole process. He found us a wonderful flat to rent and made everything feel easy and stress-free. We really appreciated his honesty and how he always had our best interests in mind. Highly recommended!
Shmulik Β· 22 April 2025
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5/5
GoogleYuan and the team have been amazing throughout the process. We were in a rush to find a new place with 2 little ones. Our offer was not the landlord's primary expectation. But Yuan pushed it through and defended it. And managed the whole process from accepted offer to keys in 8 days. Would highly recommend
Herve Β· 25 October 2022
Agent replied Β· 24 October 2024
Hi Herve, thanks very much for your very kind comments and five star rating shared here with our community. Yuan is really happy to see your comments and is pleased to have been able to assist you with your rental.
- David M, B&R
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5/5
GoogleMy experience with Wesley is wonderful. As a mom with young kids Wesley & his team assisted a lot on paper works, hand over, defects & following up which are important for new arrival. His friendly and efficient attitude gave me confident to work directly with local agent. I have no doubt I will refer him to my friends and family in the future ππ»PositiveResponsiveness, Quality, Professionalism, Value
Alice Β· 25 October 2020
Agent replied Β· 24 October 2024
Thanks Alice, we are very glad to know you are recommending us and we are very happy to help with any rental accommodation needs your friends or colleagues might have. We are here to help! Best regards, Emily Taylor, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
