Trusted Agent profile · Hammersmith and Fulham
★★★★★
124 reviews across 1 platform
Unit C, Distillery Wharf, Chancellors Road, Fulham Reach, London, W6 9GX, Hammersmith and Fulham, W6 9GX
Benham and Reeves's office in Hammersmith and Fulham, at Unit C, is rated 4.9 out of 5 across 124 reviews on 1 platform, including 124 Google reviews rated 4.9.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
GoogleAhmed and Wesley have been absolutely outstanding as my letting agents. They are highly professional, efficient, and responsive. They quickly found great tenants for my property and kept me updated throughout the whole process. Their communication is prompt and clear, making the entire experience smooth and stress-free. Highly recommended!
4/5
GoogleThey Tried to help but couldn't find a parking spot for me in Hammersmith.
Hi David, parking is at a premium these days but not all properties have a space included - sadly. We're glad we were able to find you the right rental property though. Thanks for your custom. - Emily, B&R
5/5
GoogleThanks Wesley and Veronica for helping throughout the renting process.
Hi Yaqi, thanks very much for sharing a five star rating here, we're very pleased to hear you've had a good service experience throughout the renting process. - Emily, B&R
5/5
GoogleA huge thank you to Wesley and all the team, for supporting us with our recent requirements. I would definitely recommend this company . Ioan&lizaPositiveResponsiveness, Quality, Professionalism, Value
Hi Ioan, thank you very much for rating our Hammersmith letting agents five star, it's our pleasure to help you and Liza anytime. Kind regards, Emily, B&R
5/5
GoogleDealing with Wesley Ramsay was very smooth and professional, for a long time I have not dealt with anyone with such professionalism, speed and attention.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for rating our Hammersmith branch five stars, we are really pleased to hear you had such a smooth property transaction with our team. kind regards, Emily Taylor, B&R
5/5
GoogleWesley was incredibly helpful with the entire process and made it as seamless as possible whilst we were travelling abroad during the final stages of completion.
Thanks Josh, great to hear the entire process of renting was seamless at all stages, all the team at our Hammersmith branch are pleased to hear this and appreciate your five star rating. best regards, Emily, B&R
5/5
GoogleWe've spent a few weeks in search of a new home, but once we contacted B&R the problem was solved within days. First of all the properties that Shaun showed us were great, but I was truly impressed by his work. Shaun picked up phone calls any time of day or week, immediately replied on all emails, answered and addressed all our concerns. Unlike agents at other places, where there was either too much talk, but no work, where agents disappeared for days, where they did not hear our needs and kept showing us apartments that clearly were not matching our descriptions, with Shaun it all went into fast-forward mode right from the start, we were not waiting for anything, and every time we talked or met we actually advanced closer to our new home. Thanks B&R and Shaun for your great work, keep it up!
Hi Igor, it doesnt look like we replied to your review before now (sorry!), thank you so much for this great feedback seen by our Hammersmith branch and gratefully received. Kind regards, Emily B&R
5/5
GoogleMe and my GF have recently got the chance to find an amazing 2 bed flat to rent in Hammersmith through Benham & Reeves. Since the beginning, we've been supported by Wesley who organized pretty quickly a great view in person to see few properties. We found the perfect one immmediately and he prepared the all the burocracy just in a few days. He's very professional and kind at the same time! Great experience!PositiveResponsiveness, Quality, Professionalism
Thank you Francesco for your kind feedback about the lettings service you received from Wesley in particular. Wonderful to know it all went well for you - we wish you the very best. Kind regards, Emily Taylor, B&R
5/5
GoogleWe are delighted to have been looked after by Wesley who has been so responsive and caring in handling the changeover and finding new tenants in such a short span of time. What great peace of mind, Wesley gave us! We will not hesitate to tell our friends , in this part of the world, that we have put our apartment in the good hands of B&R to manage.PositiveResponsiveness, Quality, Professionalism
Thank you Peter, very kind of you to say we are a safe pair of hands, this is what is exactly what we strive to be for our clients. Wesley and the team were very pleased to hear this. kind regards, Emily Taylor, B&R
5/5
GoogleBest agency service to find the perfect tenant and a reasonable price. I basically don’t have to worry about it on a daily basis, everything is taken care of for the owner. Perfect, five stars! !
Hi Summer, we appreciate you sharing a five star rating here and are thrilled to hear you've had such a great service experience from our Hammersmith lettings team. Thanks for your custom. - Ruth, B&R
5/5
GoogleJust moved into a new flat and Wesley was a great help. Fast with replies and a very smooth and quick move. Thanks!PositiveResponsiveness, Quality, Professionalism
Hi Aimee, thanks very much for taking the time to leave a review and for the five star rating, we're really pleased to hear you had such an efficient service. We hope you have an enjoyable tenancy. Many thanks, Emily Taylor, B&R
5/5
GoogleGreat experience renting a flat in Sovereign court. Thank you to Shaun Tan who took care of us. He was very professional, helpful and friendly.
Thanks for your five star review James, we are pleased to know you are happy with your tenancy and everything went well with the process, this is great feedback for us to see. Kind regards, Emily Taylor, B&R
5/5
GoogleNice place. Everything is at doorstep. Concierge people professional and very friendly. Overall, I am happy with this place.PositiveQuality
Hi Moncef, thanks for your review and for rating our Hammersmith lettings agents with five stars. Its great to hear you are enjoying your new rental property and all the facilities. We wish you well. Kind regards, Emily Taylor, B&R
5/5
GoogleThank you Sherrie for everything. You are one of the most competent agent I have ever dealt with.PositiveResponsiveness, Professionalism
Thanks very much for your lovely feedback, our Hammersmith lettings team were very glad to hear you had a great service experience with us. Thank you from us all. Emily Taylor, B&R
4/5
GoogleVery smooth, Wesley was especially excellent and helpful, arranging viewings around me and being very open and honest throughoutPositiveProfessionalism
Thanks Matthew, it's great to hear you had a good service experience with us, all of the Hammersmith branch staff were pleased to this. best regards, Emily Taylor, B&R
5/5
GoogleMy Letting agent, Iveta Visnyeiova provided me very professional services. She is great and help me to let out my flat very quickly.
Hi Cheung, we're very pleased to hear you've had such a great service experience with Iveta and benefited from her extensive lettings expertise. Thank you for sharing a five star rating here too, it's appreciated. - Emily, B&R
5/5
GoogleWe received all the support we needed . Wesley was always prompt for providing all the necessary information!
Thank you Leandro, we are really glad our lettings team provided the support and prompt service you expected. We're grateful too for rating us with 5 stars. Kind regards, Emily Taylor, B&R
5/5
GoogleGreat service! Wesley was very helpful and was quick to answer all of my questions. My move went really smooth. Highly recommend!!
Thank you Anna, we are really pleased to see your five star rating and hear that you had such a good experience of moving with us to your new rental home. We hope you continue to enjoy your tenancy. Kind regards, Emily, B&R
5/5
GoogleWe have recently let a flat in W14 to a Japanese tenant through the Japanese Desk at Benham and Reeves Lettings. We have been very pleased with the service your company has provided and the speed with which the tenant was found. Your negotiator has overseen the process and ensured that any questions and queries from both ourselves and the tenant have been answered. We look forward to using your agency again in the future.
Thanks for your kind feedback Jo. Yoshi who heads up our Japan Desk was very encouraged by your words and we are glad you received all the help required to let your property. Many thanks, Emily Taylor
5/5
GoogleWesley was very professional and efficient dealing with the process would highly recommend!PositiveResponsiveness, Professionalism
Hi Tamas, really glad to hear you found our Hammersmith lettings team professional and efficient, we do strive hard to make things as seamless as possible for tenants and landlords. - Emily Taylor, B&R
5/5
GoogleI deal with them since 2022 all of the team they provide best service and i dealing with Wesley for the long let always he try to do his best. Thank you
Thanks Khalid, we appreciate your kind feedback here and value your custom. - Ruth, B&R
5/5
GoogleGreat experience leasing via Benham & Reeves. Overall everything was smooth and handled professionally as well as efficiently. Yuan and Veronica even went above and beyond to help me when the landlord was not fully cooperating.
Hi JDX, we are very pleased to hear you've had such a great service experience with our Hammersmith lettings team and we're very appreciative of your kind comments, it has been our pleasure to be of assistance to you. - Emily, B&R
5/5
GoogleWe had a very good experience in dealing with B&R and with Shaun Tan at your Fulham Reach office. He has been very responsive with our queries and has kept us updated throughout the process. We are also pleased that he has managed to secure a tenant for us within the timeline that was indicated, and at a slightly higher rate than our original expectation.
Hi Chee Kian Chan, We're very glad to hear that you enjoyed your experience with Benham and Reeves Residential Lettings, particularly that you found Shaun Tan helpful. We shall feed back your positive comments and look forward to working with you in the future. Best wishes, B & R Residential Lettings.
5/5
GoogleAn integrated work team with good experience and provided good service. Here I would like to thank in particular Mr. Abbas, who is doing a wonderful, distinguished and professional job.
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