Every review we hold for the Hamilton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery pleased with the service we received from Reece at igloo. Reece and the rest of the team were very friendly and helpful when it came to selling our house. I was always kept up to date with feedback regarding viewings. Would highly recommend igloo and would definitely use them again.PositiveResponsiveness, Quality, Professionalism, Value
Kymberly · 26 August 2021
★★★★★ 5/5
Googlegreat support all the way thanks Craig would recommend
Geraldine · 28 November 2020
★★★★★ 5/5
Google- Prompt, Polite and helpful service
- Help fit us into the seller busy schedule
- Clear Information provided and a very fast and efficient service that reduces stress on the buyer
- I would recommend to a friend or family member
5 STARS
Stefan · 28 November 2022
★★★★★ 5/5
GoogleStacey could not have been more helpful when selling our home, she was so friendly and professional and answered every annoying question we had! The whole service was quick and easy as Stacey dealt with everything and I would definitely recommend igloo to anyone
Eleasha · 28 November 2022
★★★★★ 5/5
GoogleThe process of buying a house was made so much easier with Stacey liaising with us every step of the way. She was always sure to support us as first time buyers in a very competitive market so we couldn't be any more grateful for the friendly service at Igloo.PositiveResponsiveness, Professionalism
Mariem · 13 January 2022
★★★★★ 5/5
GoogleWe are long-term tenants with Igloo and highly recommend them. We recently moved into a new property and had some repair/maintenance issues which were dealt with promptly and efficiently by Donna Marie. The Igloo team are always professional and very friendly.
Lesley · 3 March 2023
★★★★★ 5/5
GoogleFrom the first time I spoke with Linda I was very impressed. Her professionalism, enthusiasm and friendly demeanour made me feel totally at ease and she kept me updated at every stage. She was an absolute pleasure to work with and secured a sale in a very short space of time.
Margaret · 28 November 2021
★★★★★ 5/5
GoogleThe selling process of my dad's flat was really easy as the agents dealt with everything for us. It was one price to pay and they recommended solicitors too. The sale was seamless and I would recommend Igloo to anyone.
Sandra · 3 March 2023
★★★★★ 5/5
GoogleFrom a landlord's perspective I am happy to recommend IGLOO. I have a number of properties with this agency and they do get tenants that are appropriate for the homes, and stay long term. Their single location make contact by tenants easier (as opposed to other agencies with separate property management teams), which is a plus. Thanks, Donna Marie, Julie & Carrie.
Dalton · 29 November 2017
★★★★★ 5/5
GoogleOutstanding customer service would be the best way to describe igloo. After our buyers pulled out there were incredibly quick to get the house on the market again sold after 1 week and complete after 4 weeks.
Peter, Reece, Craig and Linda i dealt with all OUTSTANDING.
Highly recommended.
Thank you iglooPositiveProfessionalism
Craig · 26 August 2021
★★★★★ 5/5
GoogleThe process of buying a house was made so much easier with Stacey liaising with us every step of the way. She was always sure to support us as first time buyers in a very competitive market so we couldn't be any more grateful for the friendly service at Igloo.
Mariem · 28 November 2021
★★★★★ 5/5
GoogleStacey was fantastic throughout and very helpful
Alan · 28 November 2020
★★★★★ 5/5
GoogleReece helped with the sale of my dads property and its now currently under offer after a short while of being on the market. Happy with the service received from himself from the beginning and the team at Igloo. Would recommend them.
Fiona · 28 November 2022
★★★★★ 5/5
GoogleReceived a fantastic customer service from Peter, Linda and the staff. Easy process to sell our house which they did within 10 days. Always available and approachable with advice and both Peter and Linda consistently went above and beyond to help us in any way they could. Would highly recommended igloo to sell your house. Fantastic customer service.
Lee · 29 November 2019
★★★★★ 5/5
GoogleWe were in a rather unique situation; selling our property while residing in another continent. Lesley and Craig at Igloo were fantastic throughout the entire process, keeping us well informed at all times and taking ownership of the sale process. I'd highly recommend their services for anyone looking to sell their property. Thanks again!
James · 28 November 2020
★★★★★ 5/5
GoogleProperty listed on Tuesday, viewing on Thursday and offer on Friday at full home report. Very happy with the offer and the service and communications received were fast and efficient. Could not ask for a better service and would highly recommend
Roslyn · 28 November 2022
★★★★★ 5/5
GoogleWouldn’t use any other estate agent, I’ve bought & sold using Igloo & both times received a professional, friendly & personable service. Reece & his colleagues were 5-star & I would highly recommend them to everyone selling their house in Lanarkshire!
Jonathan · 28 November 2022
★★★★★ 5/5
GoogleAmazing service from Igloo from start to finish. I am a buyer and Linda helped me secure the house I fell in love with. She is an absolute pleasure to deal with and I shall be recommending her to family and friends. Thanks again for all your help!!
JaninePositiveResponsiveness, Professionalism
Janine · 26 August 2021
★★★★★ 5/5
GoogleI have now dealt with igloo twice in 5 years, an absolute pleasure to deal with. Fantastic company to deal with. Everybody in the office is great to talk to, very personal touch. Special mention for Reece for securing my house sale. Dont go anywhere else 🤗 …
Terry · 28 November 2021
★★★★★ 5/5
GoogleGreat guys over at Hamilton always quick to help me out when needed.
Although still waiting on my biscuits from Neil lol .
They all are amazing more off a family then anything else.4 years and here’s to meny more with them.if I make it when this review gets posted 😂😂😂😂😂😂 …
Barry · 28 November 2020
★★★★★ 5/5
GoogleDelighted with the choice I made to go with Igloo and highly recommend them , Reece and his colleagues kept me updated with everything and made it a stress free experience, fantastic service and would definitely use again😁 …
Caroline · 28 November 2022
★★★★★ 5/5
GoogleI am a first time buyer and buying my flat was easy, Stacey at Igloo has been helping me every step of the way. She was great to get the deal done so quickly and was able to keep both party's happy i know i certainly am. I would highly recommendPositiveProfessionalism
Andrew · 24 January 2021
★★★★★ 5/5
GoogleRecently sold our own home & purchased our new home with Peter & the team at Igloo. Outstanding personal service, and support at every stage. The team are friendly, responsive, helpful. Their comms is great, and we felt they were really in our corner. Cannot recommend highly enough!PositiveQuality
Joanne · 26 August 2021
★★★★★ 2/5
GoogleHouse for sale not on website
Duncan · 28 November 2022
Agent replied · 28 November 2023
Hello Duncan
We were somewhat surprised to receive a 2 star review from you as we have no record of you on our system as a client, either buying or selling, so we haven’t had the opportunity to provide you with a service.
You state….
“House for sale not on website”
As you haven’t mentioned which property it is, I can’t give you a definitive answer, however it can only be one or two 'things' and these are….
1. The property is not yet live on the sites and the saleboard has just been erected.
2. The property has just sold (to the delight of our client) and the 'sold sticker' has still to be put up. It may have sold or went under offer on Thursday or Friday and our saleboard team have only just been notified to change it to ‘sold’, this can take a couple of days. If a property has sold it will be still be showing on rightmove, you just need to click the little box (include under offer or sold subject to conclusion of missives), you then might see it appear.
If you are looking for a house in a particular area then why not just give us a call, I’m sure we could help as we market and sell more property than any other office in Lanarkshire, we may even have something coming on to the market that might suit you.
You could have called us on Monday and we could have helped you, rather than just posting a 2 star review - doesn’t seem very fair, does it!
Team Igloo
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.