Trusted Agent profile · Hamilton

Countrywide Residential Lettings Hamilton reviews

★★★★★ Excellent

229 reviews across 2 platforms

29 Cadzow Street, Hamilton, ML3 6EE

Countrywide Residential Lettings's office in Hamilton, at 29 Cadzow Street, is rated 4.8 out of 5 across 229 reviews on two platforms, including 227 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

227

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Countrywide Residential Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hamilton office, from every platform, shown as written. First names only.

5/5

Google

Kirsten was amazing at getting us the place we wanted, she is a credit to the company and was kind and helpful throughout the whole process.

Emily · 11 July 2025

Agent replied · 9 September 2025

Thank you for taking the time to leave us this great 5* review Emily. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I bought a house through Countrywide Hamilton & they have by far been the best I’ve dealt with. I was kept UTD, not waiting days for an update, really accommodating when communicating between seller & buyer. 2 working day’s for the whole process ( viewed on bank holiday Friday, started talks on the Saturday & by Monday morning our offer was accepted & being processed ) It was Laura that I was in contact with mostly, lovely, very polite & built great rapport with me. Branch Manager Nicole was just as accommodating too, even giving us a follow up call to let us know everything was all done & the Sold signs had been ordered for our next home! Would recommend & would use next time we sell.

MrMarcusM · 18 June 2022

Agent replied · 17 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Kirsten Tait was very helpful and patient with me since im a first time tenant.she explained every detail with passion and very polite too.

Memory · 11 July 2025

Agent replied · 9 September 2025

We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!

1/5

Google

Honestly one of the worst experiences we have had as new landlords. The main issue was the property management service, but this branch were also part of the experience. If you are letting a property out, do yourself a favour. Go elsewhere, they were completely useless.

Chris · 16 February 2026

Agent replied · 16 April 2026

Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Quick and easy service! Ellie was helpful great customer service.

Suzanne · 29 October 2025

Agent replied · 12 November 2025

We're thrilled to hear that you had a quick and easy service experience with us! Our team takes pride in providing our customers with excellent and helpful customer service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We contacted two local Estate Agents and after meeting with Vikki we decided to go with Countrywide. The reason for this was her professionalism and the total package offered by Countyrwide. We had the Marketing material posted on line on Monday afternoon and appoinments made for the following 4 days. Nicole, the Hamilton branch manager handled all the client interaction for us and again we were very inpressed by her total attention to our needs. The great news is that we had a written offer for my mother's house on the Thursday, 4 days after the material went on line. We cannot thanks Nicole and Vikki enough for making this experience a great one.PositiveResponsiveness, Quality, Professionalism, Value

Bob · 27 August 2021

Agent replied · 17 June 2024

Thank you for your wonderful 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Very efficient, professional, helpful and polite. I cannot thank Nicole , the branch manager at Hamilton countrywide enough. We were searching for a rental that we needed quickly for a family member , she was able to take the criteria for what we were looking for and managed to source the flat within a week or so, I am extremely thankful, for the great service and professionalism throughout our journey from all the team at countrywide and would like to say a special thanks to Scott for making this happen too!! Thanks again xPositiveResponsiveness, Professionalism

Dominique · 18 June 2021

Agent replied · 17 June 2024

Thank you for your amazing comments and 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Nicole and her team at Countrywide Hamilton have been absolutely fantastic! I knew that she is the best in the business but can't recommend her enough. She made the full process stress free and the property was on the market really quick. We had a bit of bad luck with our first offer but Nicole took control of the full situation and had the flat back on the market and sold again within 2 weeks! Fantastic company and this shows they are the best 👍PositiveProfessionalism

Collette · 18 June 2021

Agent replied · 17 June 2024

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

5/5

Google

The Team at Countrywide Hamilton sold our property within 7 days. The level of service and professionalism from the whole team was exemplary. We would not hesitate in recommending them to anyone who is thinking of selling their home. Special thanks to Nicole, Kirsten and Vikki who took the time to answer any questions and ensure that we were kept up to speed throughout the whole process. This is a very talented team of staff who offer a first class service! We cannot thank you all enough!PositiveProfessionalism

Mark · 18 June 2021

Agent replied · 17 June 2024

Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations

5/5

Google

Nicole and her team at Countrywide Hamilton have been absolutely fantastic! I knew that she is the best in the business but can't recommend her enough. She made the full process stress free and the property was on the market really quick. We had a bit of bad luck with our first offer but Nicole took control of the full situation and had the flat back on the market and sold again within 2 weeks! Fantastic company and this shows they are the best 👍PositiveProfessionalism

Collette · 12 December 2020

Agent replied · 11 December 2024

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

4/5

Google

Good service, very helpful. Good for answering all the questions needed and reassuring. Thanks Kirsten Tait

Paris · 11 July 2025

Agent replied · 9 September 2025

Thank you so much for the kind words! It was a pleasure assisting you and I'm glad I could answer all your questions. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

We used Countrywide Hamilton to sell our sub let property in East Kilbride and were highly delighted with our experience and all aspects involved with the sale, From first contact to the quick sale (less than two weeks), everything was friendly, honest and professional. The service produced excellent photographs, advertising and details of the property which led to immediate and numerous viewers. Being a sub let the branch happily arranged and took control of all viewing arrangements which made things so much easier for us. We achieved a selling price we were delighted with in a very short time. The branch have a fantastic team, however special mentions and thanks to Paige, and particularly Chris for outstanding service.

Laurie · 18 June 2020

Agent replied · 17 June 2024

Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott

5/5

Google

We chose Countrywide Hamilton to sell our home and we are glad we did. From our initial contact to arrange a valuation right through to our property sale the customer service was first class. The team were always friendly, professional and willing to help. It is very clear that customer service is a priority. A special mention to Paige who we dealt with the most. Paige was extremely efficient and was excellent at keeping us informed at each stage of the process. Chris who valued our property was also very helpful and efficient and made the process of getting our home on the market hassle free. We would have no hesitation in recommending Countrywide Hamilton. 5 star service!

Matt · 18 June 2020

Agent replied · 17 June 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).

5/5

Google

Excellent service!! Our whole experience working with Countrywide was great. Paige worked very hard selling our house and explained everything step by step. We had a lot of interest in our house and Paige kept track of all our viewings and updated us each day on how things were progressing. Rebecca helped us secure our new mortgage and again explained everything really clearly. Both very friendly which was very important as we had a lot of questions through the process. Will defiantly use Countrywide in the future for anything relating to property or mortgages.

Lynn · 18 June 2020

Agent replied · 17 June 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

5/5

Google

Could not have had a more pleasant experience using countrywide Hamilton. Selling my first home I was very anxious about the whole thing but Nicole made me feel at ease and kept me in the loop with the whole process. Nicole would ensure I was happy with everything before going ahead and answered all my questions regardless of how silly they were. Paige was also a great help on the day of the sale of my property. She was patient throughout and I had every confidence she was doing her best for me. I would highly recommend using countrywide especially these two girls. Thanks again

Vicky · 18 June 2020

Agent replied · 17 June 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for your recommendation. Best wishes, Lucy.

5/5

Google

Countrywide Hamilton were a joy to work with and I'm so glad we decided to have them as our estate agent. All of the staff within the branch were so helpful and kept us up to speed every step of our sale and made the whole thing so much less stressful than it could have been. I would definitely recommend Countrywide Hamilton for anyone looking to sell their property.

Gary · 18 June 2022

Agent replied · 17 June 2024

Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you so much to Skye and Eilidh for making my life easy to rent. They work extremely well together! Well done girls for making my life easy x

Pauline · 6 January 2025

Agent replied · 9 January 2025

Thank you for your 5* review Pauline. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

I was originally dealing with Kirsten who really supported me and my family through getting our application completed and assured me everything would be ok and went above and beyond to help. Due to the Christmas period Eilidh took over and got our tenancy agreement sent over asap to assure us everything was sorted for our move on the 3rd! Had one of the best experiences sorting everything for our new family home. Appreciate all the help.

Shelby · 2 January 2025

Agent replied · 9 January 2025

Thank you for taking the time to leave us this tremendous 5* review Shelby. Kind regards, Lucy, Customer Relations.

5/5

Google

We’ve had a really positive experience with Countywide Hamilton twice now. The team are incredibly helpful and really know their stuff. 100% delighted with all aspects from their support, marketing and sale. Thanks to Melissa, Patricia and Nicole for all your hard work, it is appreciated.

Joe · 19 March 2024

Agent replied · 17 June 2024

Joe Drugan thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Kirsten and Skye made our move really easy and stress free by making everything clear and simple

Colin · 16 May 2025

Agent replied · 16 April 2026

Thank you for sharing your experience, we're thrilled Kirsten and Skye were able to make your move stress-free! Making our customers' lives easier is what we strive for. We hope to work with you again in the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Great customer service throughout. Kirsten kept on top of things and the whole process went very smoothly.

Serge · 11 May 2025

Agent replied · 16 April 2026

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Kirsten made our experience so quick and enjoyable, she was super friendly and made us feel so welcome. Any questions we had kirsten was very helpful and made us feel at ease.

Leah · 19 October 2024

Agent replied · 25 October 2024

Hello Leah, Thank you so much for your wonderful 5* review! We're delighted to hear that Kirsten made your experience quick and enjoyable. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team

5/5

Google

We recently rented a house through countrywide north sales and letting, our overall experience was fantastic maybe due to kirsten Tait who was constantly in touch with us all the time making it a seamless process, really happy with the professionalism from countrywide team and will recommend anyone trying to let their properties, only thing which was bit of concern was a paperwork which seems like never ending but at the end kirsten sorted that one with us as well. Best of luck and cheers.

Mir · 18 October 2024

Agent replied · 25 October 2024

Many thanks MIr for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

After failing to sell my house in East Kilbride with a local agent for 6 months, I was recommended to use Nicole in Countrywide Hamilton. The process was smooth from the outset, they photographs that Vincent produced were head and shoulders above my previous agent. The updates, feedback and general communication from the whole team, Nicole, Paige and Patricia were regular and detailed and the house sold in 2 weeks of it being on the market at a price that my previous agent said would be unrealistic to expect. They helped me secure my new house from a different agent as well. Nothing was a hassle and I would tell anyone who would listen to Save themselves the hassle and go to them first!

Michelle · 19 June 2018

Agent replied · 17 June 2024

Thank you Michelle for your wonderful 5* review. It was great to read that you were so happy with the service you received and that the Countrywide team in Hamilton and that you found the process smooth from the outset. Thank you for your amazing recommendation! Best wishes, Scott

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Countrywide Residential Lettings's Google reviews

Questions about Countrywide Residential Lettings Hamilton

How many reviews does Countrywide Residential Lettings Hamilton have?

Countrywide Residential Lettings's Hamilton office has 229 reviews across two platforms: 227 on Google, 2 on Facebook (across the whole business).

What is Countrywide Residential Lettings Hamilton's rating?

Countrywide Residential Lettings Hamilton is rated 4.8 out of 5 across all 229 reviews, and 4.8 out of 5 on Google from 227 reviews.

Has Countrywide Residential Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Countrywide Residential Lettings, Hamilton won Gold.

Where is Countrywide Residential Lettings's Hamilton office?

Countrywide Residential Lettings Hamilton, 29 Cadzow Street, Hamilton, ML3 6EE.

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