Trusted Agent profile · Halstead
★★★★★
106 reviews across 1 platform
17 High Street, Halstead, CO9 2AA
Scott Maddison's office in Halstead, at 17 High Street, is rated 4.5 out of 5 across 106 reviews on 1 platform, including 106 Google reviews rated 4.5.
Every review we hold for the Halstead office, from every platform, shown as written. First names only.
5/5
GoogleMegan, has been very helpful, professional and kept me updated during the whole process of renting my property. Would definitely recommend Scott Maddison.
Hi Simon, delighted to hear of your positive experience! Thanks for your kind feedback.
1/5
GoogleThank god we don't have to deal with this company anymore.
We are sorry you feel this way Tracey. Clearly, in a public forum we cannot go into any significant detail on what likely underpins your review, but i can see we have been in touch and explained the situation to you. Fundamentally, our role in assessing damages at the end of the tenancy is to compare/contrast the condition of the property at the outset and at the end; allowing for fair wear and tear and any agreed alterations or special items. Ultimately, it is the Landlords decision as to what to deduct from a deposit, not ours, and sometimes, Landlords disagree with our advice and propose different deductions to those we suggest, which is the Landlords Prerogative. Unfortunately, we cannot undermine the landlords case in deposit negotiations, by stating what is our view (as professionals) and theirs, and so it is often the case that the assumption is that it is us making all of the decisions. In instances where you are not happy with the deductions, the deposit scheme can act as arbitrators and i can see that we have given you the details you need to take this route if you so wish.
5/5
GoogleVery happy with everything all went smoothly and efficiently, very friendly staff look forward to dealing with them throughout our tenancy !!!!
Thanks for your positive review! And ditto! Enjoy your new home!
5/5
GoogleFriendly staff giving realistic professional advice. Enough communication to get the sale completed without feeling overbearing. Recommended as a house selling experience.
Thanks for your positive feedback David. Good to hear we are getting the balance right!
5/5
GoogleRefreshingly good agents.
Lovely to hear, comments like this make our day - many thanks Norman, Alison - Branch Manager
1/5
GoogleApprox 3 to 4 years ago we sold a house through this company in Balls Chase Halstead Essex. Where do I start. Arrogant owners of this business. No communication, totally beyond them, You had to go through office, then if lucky were placed to a ( VERY NICE POLITE semi- retired GENTLEMAN ). He really tried his best to help. I felt once you had signed up. They had achieved their goal. ANOTHER LISTING!. The owners were not concerned with their client. VERY VERY bad communication skills. ( Typical of a smaller town ). These two guys ( Owners ) do not have their clients interest at heart. There are other real estate agents in Halstead whom I would take this review to. See if they can do better. I also recommend taking this review with you to Scott Madison, See their excuses why I wrote this review..
5/5
GoogleIt was a pleasure meeting Kevin. He gave prompt feedback. We have no hesitation in recommending Kevin and Scott Maddison to any of our friends and family who may need their services in the future.PositiveResponsiveness, Professionalism
Hi Marion, thanks for your positive review and kind comments! Glad we could help.
5/5
GoogleAmazing letting agency! I couldn't choose better!Always proffesional, responsive and helpful. Alison manager always smiling and helpful with any problem and offering good advice. 5 stars from me and the best recommendations!PositiveResponsiveness, Quality, Professionalism, Value
Hi Marta. Thanks for your kind words and positive feedback. We are glad you enjoyed your time renting through us!
4/5
GoogleA local estate agent with intermittent knowledge of the area.
Thanks Mick - pleased that we could be of assistance. Alison - Branch Manager
5/5
GoogleBest Estate Agent in Halstead, Essex
We think so too Zak! Thank you for your very kind words. Alison - Branch Manager
5/5
GoogleThe service I have received was exceptional. Steve and the staff couldn't have been more helpful, even trying to find me temporary accommodation! I would recommend them to everyone and thank them for all their help and advice.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe service I have received was exceptional. Steve and the staff couldn't have been more helpful, even trying to find me temporary accommodation! I would recommend them to everyone and thank them for all their help and advice.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCan not fault the Scott Madison team. Very experienced, professional and knowledgeable. Communicated throughout the process and found them honest and realistic . Managed to successfully sell our home without stress. Thank you very much indeed. Definately recommend.
5/5
GoogleRating only, no written review.
Thank you for your review! Megan - Branch Manager
5/5
GoogleExcellent service
Thank you Nadirsha! Alison, Branch Manager
5/5
GoogleTotally professional from start to finish, unusual to find a company like this these days, much appreciated, Thank you.
5/5
GoogleExcellent, friendly service. Would use again in future if needed.
1/5
GoogleUnprofessional staff, “rude, you’re waisting my time attitude” on the phone.
5/5
GoogleGreat service from Steve at Scott Maddison and would highly recommend them.
3/5
GoogleIts quite tricky to use
5/5
GoogleSuch a lovely Secretary! Would recommend.
4/5
GoogleLovely food and atmosphere
5/5
GoogleRating only, no written review.
Thanks Steve - much appreciated! Alison - Branch manager
4/5
GoogleRating only, no written review.
Thank you Jamie - appreciate the review 🙂 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Scott Maddison's Halstead office has 106 reviews across 1 platform: 106 on Google.
Scott Maddison Halstead is rated 4.5 out of 5 across all 106 reviews, and 4.5 out of 5 on Google from 106 reviews.
Scott Maddison Halstead, 17 High Street, Halstead, CO9 2AA.
