Scott Maddison reviews

★★★★★ 5/5

Google

What a journey, we was on the market for a long time before we changed to Shire’s Michael arrived to do evaluation and pictures, he said at the time “il be able to sell your house we just need to market it properly and to the right people” obviously heard this all before! Michael went away done all the necessary paperwork, we checked it, pictures looked amazing, Michael’s communication was great, just 8 days on the market and we had viewings, 3 days later a second viewing and we excepted an offer…... Amazing Michael actually knew what he was doing, and since the offer his communication has been brilliant, he just can’t do enough for us. Thank you so much Michael in Shire’s Halstead

Sarah · 16 February 2026

★★★★★ 5/5

Google

We have used Scott Maddison/Shires for about 7 years to manage our flat which we bought through them. We are now selling and Elliot Ashwin has been an absolute asset to your company, he is the reason we are using Shires to sell. We are presently abroad and Elliot has been very helpful and assisted us to get to market promptly. We hope this help continues and we sell soon. Thank you Elliot.

Trudi · 19 March 2026

★★★★★ 4/5

Google

Overall, a good selling experience. Kevin did our initial visit and valuation, I was impressed with his local knowledge and he explained the process clearly. The only part of the process that did seem rather slow was getting the particulars prepared and actually getting the house on the market, I had to chase this up several times. Megan then took over the process of viewings and after a slightly slow start a buyer was found. Megan was extremely helpful in pushing to iron out a delay with our solicitors getting the right forms signed. The timeframe from offer to completion was extremely quick.

Caroline · 8 August 2025

★★★★★ 5/5

Google

Thank you so much Alison and Megan for your excellent service. You are both a credit to your company. Great communication, advice, updates and feedback. Friendly and easy to deal with. Thanks again 👍 …

Ben · 16 March 2026

★★★★★ 5/5

Google

My tenancy was managed by Alison and the team at Scott Maddison over the past 6 years. The service I received during this time was always managed very quickly and without any trouble. I feel very fortunate to have found a lovely property to …

Laura · 16 November 2025

★★★★★ 5/5

Google

Ethan was lovely. Very welcoming, friendly and knowledgeable. Answered all our questions and was able to find out more information and get back to us quickly!

Nicole · 9 April 2026

★★★★★ 1/5

Google

Worst estate agent I have ever dealt with. Used for renting and buying I will never use them again. They are rude and patronising especially Alison, some training in customer service wouldn’t go amiss. Do not use. As you can see from George’s contradictory response to my review, shows how much of an unprofessional estate agent they are by disclosing allegations on a public forum reaffirming my previous comments on their customer service. Silly George!

Emily · 3 November 2024

★★★★★ 5/5

Google

Megan was fantastic. She found a buyer within a week of the house going on the market. All communication with her was flawless. Thank you 🙏 …

Pippa · 16 February 2026

★★★★★ 5/5

Google

Excellent estate agents top class service Very friendly and helpful people always use these estate agents Thanks to Megan and team

Joanna · 26 March 2026

★★★★★ 5/5

Google

It was not an easy time to sell my mother's house and it was a bit of a bumpy ride with the first sale collapsing, but throughout the whole process, the team at Scott Maddison were always positive, always helpful, always available to speak to me and kept me updated throughout. Kevin was unflappable and gave me good advice about where to spend money on the house to help get a sale but also where not to. Sue Love the sales progressor would weekly keep me abreast of what was going on down the chain and she did a lot of chasing and 'nudging' where things were seemingly at a standstill. All in all I would thoroughly recommend Scott Maddison and wish them all the best.

Tina · 29 January 2024

★★★★★ 5/5

Google

We would like to say how pleased we were with the service provided by Scott Maddison when we sold our house, particularly Kevin and Megan as they were always friendly and professional. Scott Maddison were our first choice and we were so pleased that we sold with them as our property was not straightforward at times but all questions and queries were dealt with efficiently.

Alastair · 18 October 2024

★★★★★ 5/5

Google

Thank you Michelle for a seamless transition . Happy to recommend you 😊 …

Darren · 2 April 2026

★★★★★ 5/5

Google

They managed to get the most important people across the door in the first week, the people who fell in love with and purchased the house despite the obstacles put in their way by others. Shout out to Megan and Jonathan, who were always on the end of the phone if we needed help or an ear to listen to us. Our sales progressor, Sue Love, has the patience of a Saint. Yes, we had our spats during a complex and stressful sale, but she was there for us right to the end. She went above and beyond with two very different legal firms (I'm sure in some instances she did their work for them!). Sue, single handedly, earnt SM every penny of their commission. We cannot thank her enough for getting our sale over the finish line.

Susan · 30 November 2023

★★★★★ 5/5

Google

Myself and my house mate were renting for the first time in Halstead, Essex and we had the lovely Alison who works at the Halstead branch and was amazing, answered all our questions and was always on hand to help with anything we needed. Alison was very patient with us being new to renting which made our experience so much more pleasant and we felt confident being able to email her about anything regarding the house. We were super lucky to have the best landlords EVER who were so kind and also on hand to help with anything. This made communicating with both Alison and the landlords an easy experience which I know is hard to find nowadays! I highly recommend Scott Maddison as they always go the extra mile.

Megan · 26 October 2023

★★★★★ 5/5

Google

I was extremely pleased with the exceptional level of service received from the team at Scott Maddison who dealt with the sale of my property. Kevin, Jonathan and in particular Megan who looked after the viewings. They were friendly, polite and always on hand to help in anyway. Communication was excellent. I could not have received a better service.

Peter · 9 November 2024

★★★★★ 5/5

Google

Alison and Megan were the two people I did most of my communication through and I couldn’t fault them. My situation was not ideal and was at times making me unwell. However Alison and Megan both helped all the way through answering any questions I have and keeping me up to date on what was happening. Thank you for all you did it truly was a little easier getting through it all with you both helping. Thank you again

Abbie · 26 October 2023

★★★★★ 5/5

Google

The most excellent help you could imagine. Have used Scott Madison many times over many years for both selling and purchasing properties. Faultless . And a huge thank you to Alison. Patient and explained everything . Helped tremendously in completing many many forms . Jill and Chris Hazell

Jill · 23 February 2025

★★★★★ 5/5

Google

The service l got was brilliant. Megan took me through the process of viewing and what a pleasant lady. Updated me on the entire application and handed me over to Michelle who then finalised the rental process. Michelle was just as good as Megan which made me feel comfortable with the whole procedure. I was updated all the time. Application was simple and straightforward,no hassels at all.Thank you to the entire team.

Linda · 9 April 2025

★★★★★ 5/5

Google

Scott Maddison, amazing experience with them. As a 1st time buyer, we have had a fair share of some Agents unspeakable experience! Jonathan, especially and Kelvin were my contacts through the entire purchase and they were brilliant 👏🏿. Need i say more.. that was our experience, thank you Scott Maddison, Halstead 😎.

OlaJuwon · 25 September 2024

★★★★★ 5/5

Google

Thank you Carol and Allison for the service I have received. You’re the best!!!

Linda · 24 November 2025

★★★★★ 5/5

Google

First class Estate Agents, I have dealt with Alison and the team over many years of letting my property out, They have been very professional and helpful and have always kept me informed of any issues that have cropped up I cannot recommend these Estate Agents highly enough,,

Peter · 18 October 2024

★★★★★ 1/5

Google

Made our life so incredibly difficult when we were tenants. I had an awful landlord who got away with not supplying some of the basic humane necessities of a rental despite paying a extortionate amount for said property. Scott Maddison sat back and turned a blind eye to it all and now some other poor family is also no doubt going through the same hell. There was one agent in particular Alison who was unbelievably rude and unprofessional constantly huffing down the phone like you are so beneath her whenever you had the unfortunate task of getting in touch to report an issue. They also failed to carry out appliance safety checks on white goods within the property which nearly ended in disaster for my family and when confronted with this they took no responsibility and couldn’t care less. I urge anyone with any sense to steer clear of this company or else you will come away with your fingers burnt.

Taryn · 18 October 2024

★★★★★ 5/5

Google

Michelle was incredibly helpful and efficient during the process & im really grateful for their guidance and professionalism throughout.

Constance · 26 September 2025

★★★★★ 5/5

Google

Megan has been very efficient & professional , kept in touch regularly & kept me well informed regarding the progress of my purchase in Halstead. I am very impressed with the service given by the Scott. Addison team . Thank you guys !

Marie · 23 October 2024