Every review we hold for the Halifax office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAvoid this place at all cost
Avoid this place at all cost. I placed and offer giving the asking price for a property, I called 3 times to ask for an update only to get a response "we will let you know once the seller decides". Today I got an email that my offer was rejected and no option to increase it. When I called to discuss, willing to increase my offer significantly, I was told that I should have increased my offer even if it hadn't been rejected. 41 years of life never heard that before, that's completely against the laws of "offer and acceptance".Also the advice I was given was to always offer my top offer straight away, ok that's another new for me. Next time I will offer 50% above asking price to entertain myself and waste peoples time.
Vlasis · 23 September 2024
Agent replied · 23 October 2024
Dear Vlasis,Thank you for talking with me earlier today. As discussed, there was an exceptionally high level of interest in the property which resulted in offers from 14 parties. In this instance our sellers advised they did not want multiple rounds of negotiations and told us which offer they wished to accept and naturally we have to take our sellers instructions. Once again, we’re sorry you weren’t successful in having your offer agreed on this particular property and we hope we can find another suitable house for you going forward.Kind regards,Lewis McLarty,Branch Manager - Ryder & Dutton, Chadderton office.
★★★★★ 5/5
TrustpilotGreat service
As a first time buyer me and my partner were anxious about the whole experience. Jade Pass was extremely helpful and allowed us to understand anything we were unsure of. We were kept us up to date throughout the whole process which we are so thankful for. Michaela also provided a professional and outstanding service. Thank you so much to Jade, Michaela and the rest of the team at Ryder and Dutton Royton.
Rassminah · 16 April 2024
★★★★★ 5/5
TrustpilotExcellant service Jacqueline was very…
Excellant service Jacqueline was very professional thank you so much
Annette · 30 April 2026
★★★★★ 4/5
TrustpilotI want to thank the team for our recent…
I want to thank the team for our recent experience in selling our property, always polite, professional and friendly. A special thanks to Geraldine Marsden at the then Mossley office who was hand to reassure us.
Janice · 16 July 2024
Agent replied · 23 October 2024
Dear Janice, thank you for taking the time to leave a review for Geraldine. She will be delighted to hear your positive comments and may I wish you all the best for the future. Alex & the whole team at Saddleworth (covering Mossley) office.
★★★★★ 5/5
Trustpilotwe have just agreed on a rental…
we have just agreed on a rental property and Alex Kershaw and Neil Waters have been fantastic, quick, efficient and kept us informed throughout the process. Thank you Guys for all your help
Joanne · 4 September 2024
Agent replied · 23 October 2024
We are really pleased to hear about your positive experience with our team. It's wonderful to know that you found the process efficient and that you were kept informed every step of the way. We appreciate your kind words and are glad your experience with Neil and Alex was a positive one.Gareth HuntHead Of Lettings
★★★★★ 5/5
GoogleEveryone at RWW are amazing, especially Benoit!! I have never dealt with such an organised, responsive and incredible estate agents as Rye branch of RWW. I would recommend over and over again. They made the whole process a dream!! Do not look at any other estate agents if your looking to sell or buy a house. 5 stars is not enough. Thank you everyone, you’ve all been super stars!!!
Sarah · 6 September 2021
Agent replied · 6 September 2026
Many thanks for the review Sarah, much appreciated!
★★★★★ 5/5
TrustpilotMr Nasr
Mrs. Howard was really helpful throughout my rental process, given that I was living 5 hours drive away from the property so communication with the letting agency was necessary.
Elmoatazbellah · 5 November 2024
Agent replied · 23 November 2024
We're so glad to hear that we were able to provide you with the support you needed during your rental process. We strive to make the experience as smooth as possible for all our clients, especially those who are located further away from the property.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotGeraldine Marsden was amazing with…
Geraldine Marsden was amazing with helping us through the home buying process, she sorted everything out quickly and professionally and really helped us with any difficult bits we had to deal with.
Maisie · 18 September 2024
Agent replied · 23 October 2024
We are thrilled to hear about your positive experience with Geraldine. It's wonderful to know that she provided such exceptional support and guidance throughout your home buying journey. We appreciate your kind words and will share your feedback with Geraldine.
★★★★★ 5/5
TrustpilotOutstanding !!!!!! Thank you!!!!
Regular communication from the team, Michaela, Jade and Oliver. If It wasn't for Michaela we would have stopped the sale and purchase, she was open and honest and persevered in a long drawn-out out process. Michaela remained professional through challenges and was a supportive person to sound off our frustrations and she always stuck to her word and called us back. Its early days on the new Home but no regrets and this will make a massive improvement to our lives. Thank you so much, Elaine and Susan
Elaine · 19 October 2025
★★★★★ 5/5
Trustpilotexcellent service from Ryder and Dutton
We had an excellent service from Ryder and Dutton from start to finish. Jenny Boyle was our move manager and she was friendly, supportive and efficient. Thank you to all at Ryder and Dutton!
Jo · 13 August 2024
Agent replied · 23 October 2024
Thank you for your kind words! We are delighted to hear you had a positive experience with our team. We appreciate you recognising Jenny's hard work and I will ensure that she sees your review! All the best, Alex & the whole team in Uppermill.
★★★★★ 5/5
TrustpilotThank you
Alex Kershaw was very helpful and always answered any questions I had in detail and made this process simple and clear 😊thank you I would definitely use Ryder and Dutton again
Leah · 30 September 2024
Agent replied · 23 October 2024
Thank you for your 5 Star Review for Alex. I'm pleased that he provided such good service and made the process smooth.Many ThanksGemma HornApplication Team Leader
★★★★★ 5/5
TrustpilotGreat experience
Thanks so much to Ryder and Dutton - such a positive experience from the outset. Amy was fantastic throughout, in constant communication and basically pulling all the threads together.
Francesca · 31 October 2024
Agent replied · 23 November 2024
It's wonderful to know that Amy was able to provide such excellent service and support throughout your journey. We're committed to providing our customers with the best possible experience, and we're thrilled that you were so satisfied 😊
★★★★★ 5/5
GoogleWe have literally just completed the sale of our property with Ryder & Dutton, Halifax branch and we would highly recommend them. Oliver Bolton has taken care of us all the way through from start to finish with regular updates and always responded promptly to all forms of communications with a kind and friendly approach which was very reassuring to us and made it much less stressful. All the team have been extremely courteous and informative and if we ever move house again, we will definitely be using Ryder & Dutton. Thank you for all your support and helping us begin a new chapter in our lives.
Izy · 16 October 2025
★★★★★ 4/5
TrustpilotRyder & Dutton
Ryder & Dutton has kept us up to date throughout the move and have explained the different stages of moving house. Our account advisor, Geraldine Marsden was always friendly and positive and was available to support us with any enquires that we had.
Richard · 19 February 2024
Agent replied · 23 October 2024
Hi Richard, thank you for your review. I'm delighted to hear you were pleased with the service offered by Geraldine. I will ensure she is updated on your feedback and all the best for the future. Alex - Ryder & Dutton Uppermill.
★★★★★ 5/5
TrustpilotGreat service
I have recently bought a house, Ryder & Dutton was the estate agents. I dealt with Nancy Holden who was always very professional, approachable and she kept us informed. Nancy always returned my calls and ensured we were kept up to date. A great service with a friendly manner
Paula · 1 October 2023
Agent replied · 23 October 2024
Thank you for the review Paula, great to hear you were pleased with Nancy who was your sales progressor. Enjoy your new home! - Tony & the team at Oldham branch
★★★★★ 5/5
TrustpilotLetting our property
Ryder & Dutton were superb assisting us through the process of letting our property. This was all new to us and it was great having that support especially from Lucy Clifford who was our contact! Many thanks😊
Josephine · 13 June 2024
Agent replied · 23 October 2024
Thanks for taking the time to leave a review it is appreciated.Gareth HuntHead Of Lettings
★★★★★ 3/5
TrustpilotBrace yourself for limited communication and delays
We just made a purchase through Ryder & Dutton. The website and details were accurate for the property.
Helen · 22 June 2026
Agent replied · 27 June 2026
Thank you for taking the time to speak to me just now to discuss your feedback. As discussed, we appreciate you sharing your feedback, and we are sorry to hear of the issues you had at times with the communication we provided. Our goal is always to try and take as much stress out of the transaction as we can for all parties and I am very sorry that this was not your experience. However, we are of course glad the sale ultimately completed and wish you all the best in your new home.
Kind regards,
Jake Rowson
Sales Director
Ryder & Dutton
★★★★★ 5/5
Trustpilot2 OF THE BEST....EVER.
No joke. Sarah Plaatsman and Gemma Horn were brilliant. Not just in what they did for us...but who they WERE. Genuine. Friendly...and blimey. Knew their STUFF. Renting or selling a house?CALL THEM...
Ms · 5 September 2024
Agent replied · 23 October 2024
Thank you for your lovely 5 Star review we are pleased that you have been happy with both Sarah & Gemma's service.
★★★★★ 5/5
TrustpilotVery many thanks to Ryder & Dutton for…
Very many thanks to Ryder & Dutton for their help and support over many years renting out our property in Mossley. Special thanks to Wendy Robertson who has been a huge help recently organising contractors for clearing and cleaning of our apartment prior to it going on the market with the sales team. Thank you Wendy for keeping in touch constantly and easing the process for us.
Sue · 11 July 2024
★★★★★ 5/5
TrustpilotVery pleased the house sale has gone…
Very pleased the house sale has gone through. Geraldine Marsden kept me updated and spoke to me every week to give updates on where we was with the sale of the house. She was very helpful and would always answer any questions I had throughout this stressful process. I cannot thank her enough the end of the sale ran very smoothly. Julie Glennon
Julie · 16 September 2024
★★★★★ 5/5
TrustpilotAda Grundy @ Ryder and Dutton
Ada Grundy dealt with our sale. All questions, however odd, were dealt with professionally, friendly and in a timely manner. Ada gave good advice when asked. I wouldn’t hesitate to recommend her as part of your sales process
Linda · 8 September 2026
★★★★★ 5/5
TrustpilotExcellent service
Our Ryder and Dutton contact Matt Walsh was superb through the process of selling our house. Always personable and prompt in returning our calls and emails. He often went the extra mile too to help us and viewers too.
Consumer · 25 April 2024
Agent replied · 23 October 2024
Thank you very much for your lovely review on Matt's service.
★★★★★ 5/5
TrustpilotExcellent service by Ryder & Dutton
I live oversees and Ryder & Dutton is managing my property in the UK. I am extremely happy with their services. I always get periodical reports in time. They not only help me in maintaining my property but also managing tenant in a very professionally way. Recently my interaction with Lucy Clifford and Freya Mostyn was very pleasant. Both were very professional and helpful.
Muhammad · 28 August 2024
★★★★★ 5/5
TrustpilotMillie was brilliant
Charles · 10 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
