Dixons Lettings Halesowen reviews

★★★★★ 5/5

Google

Kieran, Mark and Linda were fantastic throughout the whole process. Friendly, supportive and professional they made everything flow smoothly even with the pandemic going on. Thank you and highly recommended!

H · 14 June 2021

★★★★★ 5/5

Google

My renting process was very smooth and easy, everything was perfect. I recommend this agency for anyone looking for a place to rent.

Melania · 4 May 2025

★★★★★ 5/5

Google

The team at Dixon's Halesowen made the sale of my property really easy and stress free. Excellent communication was experienced throughout the whole process from the staff who are so friendly and professional.A great job guys.many thanks.

Jeff · 15 June 2018

★★★★★ 5/5

Trustpilot

Everything went good and smooth

Everything went good and smooth. We were met by your representative and she was well informed and kind.

Besa · 21 November 2024

★★★★★ 1/5

Trustpilot

AVOID - CAN NEVER GET HOLD OF THEM

1. they over value the properties. not informing ppl that the current interest rates are sky high so better to be realistic ! selling properties in yardley at 500k - solihull prices in my opinion2, you can never get through. once they have your property on sale people cant get through to book a viewing, they then cant get through to put in an offer, voice messages left, and no body responds . unprofessional - STAY CLEAR

RxG · 16 May 2024

★★★★★ 5/5

Google

I have recently rented a property through Dixons Halesowen, was really impressed with their service both Mark and Josh were informative throughout the whole process - Thank you both

Karen · 14 May 2024

★★★★★ 5/5

Trustpilot

Excellent service from Paul Orme and the team at Dixons Yardley!!

We have dealt with Paul Orme and his team at Dixons Yardley previously and they were faultless so when we decided to sell our rental property we knew we had to contact Paul. We received a valuation with 24 hours and had an agreed sale within 72 hours - now that is service!! Amazing as always and highly recommended! One very happy customer!

Happy · 28 September 2020

★★★★★ 1/5

Google

Going threw a sale of my property at the moment have to say extremely disappointing sales having to phone them all the time for feed back on viewings sending people around without checking out there credentials first. having to do all the viewings ourselves never spoke to the manager face to face asked for fees on sale still waiting ready to pull the plug shocking service only given one star cause I have to sorry dixons thought you were better than this !!!!!

Dean · 14 June 2020

★★★★★ 5/5

Google

The team at Dixons couldn’t do enough for us! My wife and I had unfortunately had past involvement with some agents that it seemed were nothing more than an enforcement arm of the homeowner. Very unhelpful, reluctant to press the homeowner to uphold their terms of a contract etc. This bred a negative view of the entire rental market that Dixons (and particularly the Halesowen team) has turned around for us. Nothing was too much trouble. From our initial viewing, through the referencing process, to the moving in day. Every aspect was handled not only in a swift and professional manner, but with a courtesy which we had felt was sorely lacking from other estate agents we had dealt with previously. Even now we’re calm and settled in our new property, the knowledge that they’re only the other end of the phone should any issues occur, affords them the 5 star rating which they fully deserve! Thank you Dixons Halesowen!

Anthony · 14 June 2020

★★★★★ 1/5

Google

PLEASE PLEASE PLEASE READ BEFORE YOU COMMIT May i first start by saying that Dixons have ruined my life and my family's life Back in August we started the process of a sale and purchase of our new home. Dixons were put in charge of the sale of my property what a mistake that was. In two and half months we only ever met any of the staff at Dixons once, and that was to witness the signing of the contract. When we first started the process we did all our own viewings and Dixons never attended once or even offered. All viewings were pushed to the evenings or weekends so they didn't have to attend. After multiple viewings the first offer for our property came in, and even though it was against my better judgement I was advised to accept the offer that was given to me. This was a person whom arrived to my property drunk and no credentials to have a mortgage as we found out. It was only after all the checks were done and after many phone calls by myself I had to go to a separate branch to get any information about what was going on. As i was told the person i needed to speak to in my own branch was not there and when they rang for him not knowing i was there he answered the phone. After this deal fell through which i knew it would do and me threatening to pull the plug, I was asked to give them another chance and reluctantly did, biggest mistake of our life. We started the process yet again and the same happened again and again, we continued to do our own viewings and i was constantly chasing them for information. Again after multiple viewings at the weekend an offer was accepted of what we believed to be a reputable person by Dixons. We had told Dixons not to send anybody to the property unless they were thoroughly checked out and could get a mortgage. The person who the offer was accepted with had his mortgage in place or so we were led to believe by Dixons and after chasing numerous phone calls and emails from myself I was assured that everything was 100% and in place and i kept checking this most days up until the day of the contract signing. My wife and I when we were weeks away from signing the contract and once again getting confirmation that everything was OK, gave up our job and business, and having to part with over a £1000 for searches, DBS, and fuel for interviews. We signed our contracts and they were witnessed by the branch manager of Dixons. We were told to hand them into the solicitor even though we were advised that his mortgage offer had fallen through and again was advised that they could still get him a mortgage 95% sure. After we returned home the same day we were informed that the mortgage offer on our property had fallen through due to something that they had found in their checks. We were gobsmacked that we have now found out that these checks were not done in the very beginning even though we had been promised they had. Dixons had tried to get him a better deal, he lost the lot. And now the purchase has come to the end. We are now sitting here with no way of paying our mortgage or bills, with no jobs, no new dream home and if we cant get jobs very quickly we could lose our present house. This whole experience has made us both very stressed and totally shocked of how we have been treated

Rebecca · 14 June 2020

★★★★★ 5/5

Google

I would like to extend a massive thank you to Baljit Bajway (Mortgage Consultant) he guided me through each step of my property purchase and explained things thoroughly. I would definitely recommend his service.

Sasha · 15 June 2019

★★★★★ 5/5

Google

I have never met with any estate agent that is as welcoming and kind as Kyle Fisher. He has been informative and attentive throughout. He considered what we might need and gave generous advice to help. We highly recommend you to look for Kyle’s help. He absolutely made our day and hope the same for yours too.

K · 19 July 2023

★★★★★ 5/5

Google

Always a great experience to date, thank you Mark

Bob · 14 June 2023

★★★★★ 1/5

Google

My experience with Dixons has been poor to say the least. Poor if not any communication. No feed back on viewings, me chasing for updates. Cancelled viewings but not made me aware. Shambles from start to finish. I was even pretty much called a liar when I sent an email with my new contact details on there but advised they wasn't. For what they charge compared to their competitors you would think the service will top class. Disappointed to say the least. Will never use dixons AGAIN!

Mark · 15 June 2019

★★★★★ 1/5

Trustpilot

Harassed my sister with multiple…

Harassed my sister with multiple relentless calls after we went with another local estate agent for the sale of my mother’s house after her death. Despite telling them we were in a contract with another estate agent they did not stop and my sister blocked them.

Gareth · 24 June 2025

★★★★★ 5/5

Trustpilot

Amelia Pace should wear a Wonderwoman…

Amelia Pace should wear a Wonderwoman cape! Her drive and determination to smash through any obstacles that could hold up our house sale were outstanding. Through her effective and regular communication with the buyer and pushing the solicitors on both sides, she succeeded in getting completion of our sale even earlier than we'd hoped. Her straight-talking and tenacity are a breath of fresh air!

Catherine · 31 October 2024

★★★★★ 5/5

Google

Matt was superb. We were first time buyers and un aware of the process. Matt helped us from start to finish and comes highly recommended.

Leanne · 14 June 2021

★★★★★ 5/5

Google

Very pleased with the service received from Alison and Matt when purchasing my first home. Alison was very efficient and proactive in driving matters forward and quick to respond to emails and queries.

Claire · 16 June 2018

★★★★★ 5/5

Google

Currently puchasing a home through Dixons and I cannot fault them. Matt & Kerrie especially have been 1st class so far, and have no doubt will continue to do so until completition. I am doing this review because other Agents who we have been using during this time have been shocking to say the least. Definitely recommend the guys at Dixons as going above and beyond.

Chris · 14 June 2022

★★★★★ 5/5

Trustpilot

Korran and the team were excellent…

Korran and the team were excellent friendly professionals. Made me and my family feel at home with every visit. No request was too much. I cannot recommend this team enough.

Neil · 26 January 2024

★★★★★ 5/5

Google

We can thoroughly recommend DIXONS HALESOWEN for the Very efficient service they have provided to two rookie !!! House Movers. Quite a challenge after 46 years in one house. The whole team in the office has been supportive, friendly and efficient. Alison, has been a constant source of support and encouragement. She has been committed to ensuring smooth progression of the legal process and keeping us informed. We are very grateful for the guidance and excellent service provided.

Christine · 15 June 2019

★★★★★ 1/5

Trustpilot

Avoid Dixons

I let out my flat with Dixons in December 2022 as I was not able to get a new tenant myself. They were initially responsive to get my business, and did get a tenant into the property. After that things immediately went downhill.I signed up for the 'fully managed' property management service at Dixons in Selly Oak. I had some minor repairs reported by a tenant (hole in wall needed plastering, bath sealant replacing and some rust on bathroom mirror). I advised the work be done by a contractor and Dixons came back quoting £800! Unable to go through with such a ridiculous quote, I did the work myself costing £30 and 1 hour of my time. I was amazed that Dixons did not check the quote at all, and did not visit the property.They then double-charged me the tenant sign-on fees (the first tenant they found did not even stay a month) but did not tell me they were charging twice, I had to tell them and then chase and nag for my refund for 3 months.It also took over 1 month of chasing just to have them send me the tenancy agreement and relevant paperwork.At this point I stopped seeing any value in the service - it was much easier when I managed the property myself, Dixons just made things much harder and more expensive.Please do not sign up to this service expecting your property management to be easier or cheaper. My experience with Dixons has transformed my view on property management and I regret signing up to this. I have had to physically go the the branch to get them to do anything.UPDATE Dec 2023 - The nightmare continues. I've been trying to retrieve the deposit back from Dixons but the senior branch manager has no clue how this works and even told me to protect the deposit that I am not holding! After over 2 months of chasing, and over 50 emails, and several phone calls, I finally got the tenant their deposit back. It's absolutely laughable that I got Dixons involved to make property management easier - it has been one of the worst experiences I've ever had being a landlord. I'm glad I got out when I did or it would have been a financial disaster too.

James · 1 December 2023

★★★★★ 5/5

Google

went to view a house on a open day..i believe it was kirsty that was there doing it.. very busy girl taking folk round.. listened to our brief and 1 week later found us our dream home. that didn't even reach marketing.. just a board.. Alison in the office was very informative. even if there wasn't much to tell us she touched base with us.. all very professional.. would buy again if they hadn't found us our dream home!! thanks

Emma · 15 June 2017

★★★★★ 5/5

Google

They were great to do business with. Kieran was our guy and he made everything incredibly smooth during a stressful time moving from Leeds back to Birmingham. Would happily recommend anyone to go through this branch if the property they’re after is being advertised by them.PositiveResponsiveness, Quality, Professionalism

Jonny · 14 June 2022