Every review we hold for the Halesowen office, from every platform, shown as written. First names only.
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5/5
GoogleExcellent customer service from start to finish Ashley would check in with me every Wednesday about the progress on my new home, always answered any questions I had promptly. Iβm finally in my new home and am eternally grateful for all his and his teams efforts that got me here today. Would highly recommend. :)
Kate Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you so much Kate. We did it βΊοΈπ‘ β¦
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5/5
GoogleThe best estate agents around. We received weekly updates so was always kept in the loop and had a speedy turn around. We will 100% be using again as this company overs a far better service then your typical high street franchise.
Joseph Β· 11 April 2024
Agent replied Β· 10 June 2024
Thank you so much Joseph! We really do appreciate your kind words π‘ β¦
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5/5
GoogleIf anyone is thinking of going with one of the traditional brick and mortar estate agents, I will simply say - don't do it, and go with Ashley Would instead! The service we received was amazing, with regular updates throughout the process. Nothing was too much trouble and he put up with all of our questions. We simply cannot recommend Ashley enough!PositiveResponsiveness, Quality, Professionalism, Value
Adam Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you so much Adam. It was fantastic working with you and Becky! I wish you all the best in your new home.
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5/5
GoogleAshley worked with us to buy our home and sell another and was fantastic from start to finish. Ashley's advertising style was by far the best we have seen and our very quick sale proved that. We also had weekly updates throughout, so we always knew how things were progressing. Ashleys customer service skills were also great, and he made a stressful time as stress free as possible. Thankyou Ashley π
Amy Β· 12 June 2021
Agent replied Β· 11 June 2024
Thank you Amy, it was a pleasure working with you both! Hope you are settling in well π β¦
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5/5
GoogleThis is the 2nd time I've used Ashley Would Estate Agents and I have to say they are brilliant. They keep you informed every step of the way, you get weekly updates too. The whole team are friendly and helpful and I cannot fault the service. Highly recommend them.
J Β· 15 October 2023
Agent replied Β· 11 June 2024
Thank you so much for coming back to us Julie! It means a lot!
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5/5
GoogleI secured the services of Ashley Would after our property previously had 2 sales fall through with a traditional estate agent we used.. Ashley team was excellent from start to finish. They provided solid advice and we're very engaging and personal.. They achieved a seamless sales completion. I would highly recommend
Richard Β· 15 August 2023
Agent replied Β· 10 June 2024
Thank you so much Richard! A smooth sale it was βΊοΈ
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5/5
GoogleWe recently invited Ashley to sell our home. We found him personable, enthusiastic and genuine and wouldn't hesitate to recommend him. Our home sold quickly and he liaised with solicitors on our behalf throughout, making for a smooth and painless experience. He is local, independent and keen to provide a great service to clients. We wish him well for the future.PositiveResponsiveness, Quality, Professionalism
Judith Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you Judith & Gareth. Your faith means a lot to me and I wish you all the very best in your new home.
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5/5
GoogleExcellent process throughout selling our house. Kept us upto date with the process of the sale through whattsapp group chat. Would highly recommend this amazing estate agents.
Sue & Jason
Sue Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you Sue & Jason! A smooth sale it has been. Exciting new chapter ahead π β¦
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5/5
GoogleIn my experience Ashley and the team work hard by keeping you in the loop.
I would have no hesitation in recommending them to my friends and family, should they decide to buy/sell a property.
Thank you everyone.
Chandra Β· 11 April 2024
Agent replied Β· 10 June 2024
Thank you so much Chandra! We are so happy to help you move π‘ β¦
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5/5
GoogleVery helpful helping us move into our new home, fantastic communication, detailed explanations and process update. As first time buyers we was scared and everything uncertainty, but all experts gave us advise, help and made everything become easy for us. Highly recommend.
Hsu Β· 12 January 2024
Agent replied Β· 10 June 2024
Thank you so much! We really hope you enjoy your lovely new home π‘ β¦
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5/5
GoogleAshley has sold our house, He was meticulous in his marketing of our house to ensure we got the right response from the onset. This showed in the interest, viewings and offers received in a short amount of time! Ashley was great with communication and on hand when you need him.
Definitely recommend to use as for selling your house, Ashleyβs passion, knowledge and professionalism is great!
James Β· 12 June 2021
Agent replied Β· 11 June 2024
Itβs been a pleasure working with you and thank you for the opportunity to showcase such a wonderful home. Many thanks
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5/5
GoogleDeciding whether to put my house on the market is proving a difficult choice to make. However I will have no hesitation in deciding which agent I will choose to represent me should I sell.
I was really impressed with Ashley when he came to review my house. He was professional, knowledgeable , friendly but his enthusiasm was what impressed me most .PositiveResponsiveness, Quality, Professionalism
Annabelle Β· 26 August 2021
Agent replied Β· 11 June 2024
Thank you Annabelle. Whenever the time is right, more than happy to help.
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5/5
GoogleAshley sold my mother and father in laws house in September 2021 and helped to purchase a flat for them at the same time providing a first class services throughout. He always kept us informed all the way through the process of buying and selling and nothing was too much trouble. We would highly recommend Ashley, an honest, professional and reliable estate agent.PositiveResponsiveness, Professionalism
Paul Β· 24 October 2021
Agent replied Β· 11 June 2024
Thank you Paul! All the best to the family.
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5/5
GoogleHad a good experience purchasing a property through Ashley Would. Constant updates regarding the purchase where helpful allowing me to keep up to date with the purchase.
Haroon Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you Haroon! We are glad to help. Enjoy your new home π‘ β¦
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5/5
FacebookIf anyone is looking to sell a house I highly recommend Ashley Would Bespoke Estate Agent , experiencing first hand after selling my own house through Ashley he gives a great marketing package and service , nothing is too much effort , it is truly a bespoke service from start to finish very happy and would use again if I decided to move again ππΌ
T Β· 10 February 2021
Agent replied Β· 23 May 2026
Thank you Tom! Itβs been great working with you π
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5/5
GoogleThe whole team have been amazing helping us sell. From Sharon during the viewing process to Jess pushing us through completion. Communication has always been top tier and queries dealt with quickly
Sophie Β· 11 May 2024
Agent replied Β· 10 June 2024
Thank you Sophie! We always try to be a cut above the rest π β¦
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5/5
GoogleGreat service from Ashley and the team... Treated my elderly mother with utmost respect which I am very grateful for throughout the sale of her property... Good job team... Would definitely recommend or use again.
Gurraj Β· 13 March 2024
Agent replied Β· 11 June 2024
Thank you Gus! Heart felt words. We wish you all as a family the very best in your new home.
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5/5
GoogleFirst dealing with this company. Highly effective communication throughout the process, in particular weekly chasing of the solicitors. Overall a good speedy service.
Tony Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you so much Tony! Always happy to help π β¦
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5/5
GoogleVery helpful helping us move into our new home, fantastic communication, very helpful and detailed explanations. As first time buyers we was scared and unsure but Bespoke estate agents made everything so easy for us. Definitely would recommend.
Owen Β· 13 December 2023
Agent replied Β· 10 June 2024
Much appreciated Owen!! We really do hope you both enjoy your first home π‘ β¦
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5/5
GoogleAshley was welcoming, detailed oriented while showing us arround the property, we could notice nice touches , he had the answers to our questions( I had a whole list), he listens to our needs and is ready to help. We didn't buy the house but loved the service and would be a pleasure to work with him again.PositiveResponsiveness, Quality, Professionalism, Value
Mariana Β· 12 June 2021
Agent replied Β· 11 June 2024
Thank you Bianca. Lovely feedback and I hope you find your dream home soon.
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5/5
GoogleWas very easy booking a viewing ( which is currently very difficult). My partner and I viewed a house with Megan and she was so friendly and very helpful. She answered all questions we asked about the house and then informed us of their social media pages for any more upcoming houses π‘ β¦
Beth Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you for your lovey review Beth. We hope to find you a house soon ππ»π‘ β¦
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5/5
GoogleAshley is a brilliant estate agent- so professional and responsive. We were first time buyers and he took the time to explain each aspect to us. He sent weekly updates and was always happy to answer any questions. Would recommend Ashley to anyone looking at buying or selling :) thank you!PositiveResponsiveness, Quality, Professionalism, Value
Georgina Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you Georgina, pleasure to work with you both. All the best in your new home.
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5/5
GoogleWe used Ashley to sell our first home and he made it so stress free. He made sure to keep in touch with us throughout the whole process and always answered anything we needed from him.
A really personalised service and would recommend to everyone!
Thank you for your hard work πPositiveResponsiveness, Professionalism
Lucy Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you Lucy! Pleasure working with you both π β¦
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5/5
GoogleNothing out there quite like him. It's not every day you end up getting your house valued and finding the house you want on the same day! Not going to get any better than that! Can't give him enough praise. A+
Thomas Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you Tom! It was all fate!!
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