Trusted Agent profile · Hailsham

Roland Dunn Property Rentals Hailsham reviews

★★★★★ Excellent

180 reviews across 2 platforms

13 Station Road, Hailsham, BN27 2BE

Roland Dunn Property Rentals's office in Hailsham, at 13 Station Road, is rated 4.8 out of 5 across 180 reviews on two platforms, including 174 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

174

Reviews on Google

This office

Yell logo

4.3 / 5

6

Reviews on Yell

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Roland Dunn Property Rentals, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hailsham office, from every platform, shown as written. First names only.

1/5

Yell

Terrible Agency

I contacted this agency via email to request some information. I was met immediately with a "We do not do x y and z over email" and was given a number to call.I was busy working so asked a friend to call to ask for more information but he was dismissed very quickly and my friend was told "I wont speak to you i want to speak to xx" , after my friend explained he was doing me a favour because i was busy Tina (the individual that emailed and answered the phone) then said "well what do you want to know" he explained if he could have some information about 2 bed properties etc and was met with "Well no im not doing that we dont do that anymore" .Extremely unprofessional, by far the worst agency or person in general that i have corresponded with.If you have any form of self respect, do not use this agency.

JamesM-3395 · 22 August 2022

5/5

Google

Our sale was made easy by the professional way that Roland Dunn presented our house and then kept us informed during the sale.

Roger · 22 August 2025

5/5

Google

Huge thanks to Roland Dunn and staff Tina and Debbie for selling our house. Not only did they do a professional job, they went the extra mile to help us over some difficult circumstances.

Tim · 31 October 2023

Agent replied · 26 August 2024

We are delighted to read this review. Thank you for taking the time to leave such warm praise.

5/5

Google

Found our new home to rent through Roland & Dunn, absolutely 1st class service, so friendly & helpful with all aspects of the process. Would highly recommend this agent if renting or buying a new home.

Janice · 27 August 2023

Agent replied · 26 August 2024

Thank you for your review Janice. We pride ourselves in ensuring our tenants receive a first-class service from start to finish. Our straightforward process aims to make your move as stress-free as possible. We wish you every happiness in your new home.

5/5

Google

Recently bought our first home through Roland Dunn. The team were so helpful and professional throughout the entire experience making it seamless. Tina especially was fantastic during all our viewings. Communication was faultless.

Danielle · 31 October 2023

Agent replied · 26 August 2024

Thank you Danielle. It was an absolute pleasure and we’re very happy to hear you found the ‘Roland Dunn experience’ to be a positive one. We wish you many happy years in your new home.

5/5

Google

The team were amazing and made the whole process move easily and effortlessly. I would recommend Roland Dunn to anyone. The team put both my partner and myself at ease with renting our first property.

Natasha · 27 August 2023

Agent replied · 26 August 2024

Thank you for your comments Natasha. It was a pleasure helping you find the right property for you. We hope you and Nick will be very happy in your new home.

5/5

Google

Really good experience with Roland Dunn, answered all of our questions quickly and covered all of our concerns. They were all very helpful and friendly, couldn't of asked for more :-) The new home hamper and card they gave us was also a really welcomed touch!

Chrys · 27 August 2022

Agent replied · 26 August 2024

Chrys, thank you for taking the time to leave us a Google review, which is very much appreciated. We’re really pleased you’ve settled into your new home and were happy with the process, which is important to us.

5/5

Google

Having been made redundant and finding a job in a different area, I had to move flat as lockdown was lifting. These guys - Tina in particular - made the whole experience extremely easy and stress-free. The process was smooth and they are very supportive, responsive, and understanding. Would recommend to everyone.PositiveResponsiveness, Professionalism

Megan · 27 August 2021

Agent replied · 26 August 2024

We are all so pleased your relocation went well Megan. We hope you are settled into your new home and enjoying the quieter pace of life Hailsham has to offer.

5/5

Google

Wow! This rental company is truly 1st class. The whole team helped and advised me on refurbishing my buy-to-let property and then found me a suitable tenant within a week of it going on the market. I would not hesitate in recommending them to my family and friends! Thank you Roland and Team!

Sharon · 27 August 2021

Agent replied · 26 August 2024

You are most welcome. My experienced team has polished their skills over the past 22 years. I was very confident that we would be able to guide you through the process. I am pleased you are happy with their results to date.

5/5

Google

We have just moved into our first house and couldn't be happier with the service we have received from the team at Roland Dunn. Everyone has been so friendly and helpful. Wouldn't hesitate to recommend Roland Dunn to anyone looking for their next home.

Holly · 27 August 2022

Agent replied · 26 August 2024

Thank you so much for your kind words. We were so pleased to help you find your first home. The whole team hope you will be very happy there.

5/5

Google

Having rented with Roland for the last 14 years I really wouldn't go anywhere else. They are an amazing bunch here. They have always delt with any problems fast and effectively. And have many a times gone above and beyond to help with my families changing needs over the years.

Naomi · 27 August 2021

Agent replied · 26 August 2024

Thank you for the kind words. Yes, 14 years is a long time but I can honestly say that your lot have been great tenants throughout. We are all sorry to see you go. Keep well, Stay safe.

5/5

Google

Fantastic agency help me buy my first property the ladies were very helpful from start to finish. Can’t recommend them enough, the whole experience very pleasant and painless. Thank you guys

Jack · 27 August 2023

Agent replied · 26 August 2024

Thank you for your review Jack. Your positive feedback demonstrates our approach to sales and the processes we adopt, enabled your seamless purchase through to completion. We trust you will be very happy in your new home.

5/5

Google

It was a real pleasure having our tenancy managed by Roland Dunn. They were prompt and professional with any of our queries. The property was beautiful and was a good starter home for myself and my other half. Would highly recommend anyone thinking of using them.PositiveResponsiveness, Quality, Professionalism, Value

Shayne · 27 August 2021

Agent replied · 26 August 2024

Hi Shayne, thank you so much for your review. You were great tenants and looked after the property as if it was your own. Congratulations on the purchase of your first home and all the best from the team.

5/5

Google

I have rented out my property with Roland Dunn Property Rentals for over 20 years and they have always been excellent, and I would have no problem at all recommending them. The fact that I have been with them so long is testament to their continuing high standards.PositiveResponsiveness

Sarah · 27 August 2021

Agent replied · 26 August 2024

Actually, it could be getting closer to 22 years! Thank you so much for supporting my agency over the recent decades. My team and I enjoy doing what we do because we feel that we genuinely bring value to Landlords and Tenants alike. We are very pleased that you feel the same way.

5/5

Google

I cannot recommend Roland Dunn enough! I was lucky enough to rent a property through them for almost 5 years and their service was nothing short of exceptional. Debbie and Tina responded right away when little issues arose, and ensured they were taken care of quickly.PositiveResponsiveness, Quality, Professionalism

Jamie · 27 August 2021

Agent replied · 26 August 2024

Jamie, we really appreciate you taking the time to write us a review, regarding your experience as a tenant. It was an absolute pleasure and we’re always here, should you need us again in the future. Best wishes from us all.

5/5

Google

We have been with Roland Dunn for over ten years with several properties i would not consider using any one else the team are always polite and very knowledgeable making the mine field of letting a hassell free experience .

ADAM · 27 August 2022

Agent replied · 26 August 2024

Thank you so much for summing up your experience over the past decade, Adam. Your comments sum up my Agency’s philosophy, perfectly. The team and I really appreciate you taking the time to leave this post.

5/5

Google

We have used Roland Dunn Property Rentals for a number of years now. They are always professional, courteous and responsive. They have always managed to find excellent tenants for us and help take the worry and stress out of letting. I would highly recommend them.PositiveResponsiveness, Professionalism, Value

Malcolm · 27 August 2021

Agent replied · 26 August 2024

Thank you for taking the time to leave this review. We have known each other for many years and I genuinely appreciate your unsolicited comments. Thank you both for supporting my business.

5/5

Yell

The best estate agents!!

had the most supportive estate agent Tina helping us, made it very stress free and even had a nice hamper waiting for us at our new home ! After months of looking we got in contact with the team at roland dunn who found us a lovely home in under a month really would recommend to any looking to move.

SummerF-5 · 1 September 2023

5/5

Google

I found Roland Dunn to be very professional while being friendly and approachable. They offered an excellent service both to myself as a landlord and my tenant. I would not hesitate to recommend this company as a letting agent.

Leslie · 27 August 2022

Agent replied · 26 August 2024

It was a pleasure looking after your property Leslie. We’re genuinely pleased to hear you found your experience with us a positive one. Thank you for taking the time to leave us a review and all the team send our best wishes for the future

5/5

Google

I've had a great experience with Roland Dunn, but I specifically want to mention two members of the team. Tina and Debbie, they are so friendly and responsive, it made my whole experience a delight!!! thank you so much and keep up the great work!!!PositiveQuality, Professionalism

William · 27 August 2021

Agent replied · 26 August 2024

Thank you Will, it was a pleasure to deal with you too.

5/5

Google

What a lovely experience, not only was everyone extremely friendly and approachable they were very quick to respond to any question I had. I have used a few agencies in the past, but the team at Roland Dunn are by far the best I have used, I would certainly recommend them to anyone

Susie · 28 August 2019

Agent replied · 26 August 2024

Great to hear. Thank you for taking the time to leave this review.

5/5

Google

Can only say a huge thank you to you all again ...we had a small issue with the boiler which was sorted promptly as always ...trumped however for a request for a new oven that was agreed and installed within 24 hours.A truly friendly efficient service , highly recommend !

Jo · 27 August 2020

Agent replied · 26 August 2024

Thank you for your comments Jo, we appreciate you taking the time to write such a lovely review.

5/5

Google

I have found Roland Dunn staff to be helpful and efficient. When my boiler broke down I contacted them after 5pm but still had an engineer around the next morning at 9 am to fix it. My landlord together with the staff make my renting a stress free experience. Thank you, Lyn

Lyn · 28 August 2019

Agent replied · 26 August 2024

Thank you Lyn. Stay safe.

5/5

Google

Debbie and Tina at Rowland Dunn are so reliable and efficient. They have been managing my property for 5 years and I wouldn’t want anyone else.

Sara · 27 August 2023

Agent replied · 26 August 2024

Thank you Sara. My team and I endeavour to manage our clients properties in the best way possible, whilst keeping the personal service we are very proud of. We look forward to many more years of looking after your property.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Roland Dunn Property Rentals's Google reviews

Questions about Roland Dunn Property Rentals Hailsham

How many reviews does Roland Dunn Property Rentals Hailsham have?

Roland Dunn Property Rentals's Hailsham office has 180 reviews across two platforms: 174 on Google, 6 on Yell (across the whole business).

What is Roland Dunn Property Rentals Hailsham's rating?

Roland Dunn Property Rentals Hailsham is rated 4.8 out of 5 across all 180 reviews, and 4.9 out of 5 on Google from 174 reviews.

Has Roland Dunn Property Rentals won any awards?

Yes. In The Trusted Agent 2026 awards: Roland Dunn Property Rentals, Hailsham won Trusted Agent.

Where is Roland Dunn Property Rentals's Hailsham office?

Roland Dunn Property Rentals Hailsham, 13 Station Road, Hailsham, BN27 2BE.

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