Roland Dunn Property Rentals reviews

★★★★★ 4/5

Google

Just to add since moving in I’ve had numerous quite significant issues at the property and at times I’ve been made to feel as if I was a nuisance asking for these to be sorted. The after service unfortunately hasn’t been as pleasing as the original service before I moved in which is disappointing. Ihave been dealing with the team at Roland Dunn over the past few weeks as I have just started to rent a property from them. The whole process from viewing to getting the keys has been professional, really easy, stress free and I’ve been made to feel at ease. Any queries have been answered promptly and I haven’t felt afraid to ask. I got a lovely card and a welcome pack which is a lovely idea and my little sausage dog Doris has been made to feel just as welcome as I have. I would highly recommend Roland Dunn for anyone looking to rent or buy a property.

Julia · 16 March 2026

★★★★★ 5/5

Google

We are extremely happy with the level of service provided to us. We have had a few issues with the property since renting in 2021 and they have been dealt with promptly each time. Tina is fantastic at handling issues in a timely manner and very professional in doing so, she always has the interests of both parties at heart and takes calculated decisions. Thank you for all your support in dealing with our recent water issue too!

Samuel · 26 March 2026

★★★★★ 5/5

Google

My partner and I very recently started renting a property via Roland Dunn. Tina has been an absolute dream to work with. The whole process was smooth sailing from start to finish, and she made us feel reassured at every stage. Her communication and support were outstanding, and we always felt confident knowing we could come to her with any questions or problems. We couldn’t have asked for a better experience. Thank you :)

Sophie · 16 February 2026

★★★★★ 5/5

Google

I would like to firstly start by saying a huge thank you to Tina & Debbie at Roland Dunn Sales & Lettings for everything you have done for myself & my partner. We have rented for around 6 years with you and in those years we have had …

Becky · 16 September 2025

★★★★★ 5/5

Google

I honestly can’t thank Tina, Debbie & Roland enough for all their efforts in helping me organise a smooth quick (I mean very quick) house to rent! I really do appreciate all your efforts! THANK YOU :)

Charlotte · 16 November 2025

★★★★★ 5/5

Google

We first approached Roland and Dunn for a viewing and was met by the lovely Debbie who showed us around, instantly fell in love with the house and Debbie made us feel relaxed with zero pressure. …

Craig · 16 September 2025

★★★★★ 5/5

Google

What a pleasure it has been to have experienced the service of the team at Roland Dunn Sales and Lettings. As a tenant, my previous experience of letting agents has been extremely negative and it has been like breath of fresh air to deal with this agency. The phone is always answered and queries, whether phoned in or e-mailed, are dealt with immediately and if they say they will get back to you, they do, and do so at the time they say they will. Without exception, every member of the small, friendly team is professional and efficient and makes you feel valued (and they also found me a fantastic landlord!). I recommend them without hesitation.

Heather · 16 October 2025

★★★★★ 5/5

Google

A big thank you to Roland, Debbie and Tina at Roland Dunn Sales & Lettings. They were professional, helpful and a pleasure to deal with throughout. Communication was always clear and prompt, and they were incredibly supportive in helping to organise work at the rental property, which made everything run smoothly. A friendly, proactive team who clearly care about doing a good job. Highly recommend them.

Lisa · 16 February 2026

★★★★★ 5/5

Google

I don’t usually write feedback, but my experience with Roland Dunn Lettings was exceptional. Moving into my property in Hailsham was quick and smooth, and the team was very professional throughout the process. The thoughtful welcome pack and a box of goodies were a lovely surprise, and I really appreciated the personal touch. Thank you for making everything so easy!

Ashley · 11 October 2024

★★★★★ 5/5

Google

We have recently sold our house but unfortunately our new house purchase failed so we have moved into a lovely comfortable rental property whilst house hunting again. We can only say a HugeThank You to Tina @ Roland Dunn for her professional service throughout this transaction having never rented before! Tina guided us through the process effortlessly & we can Highly recommend Tina @ Roland Dunn Letting Agents.

Monica · 28 May 2024

★★★★★ 1/5

Google

VERY VERY DISAPPOINTED TO SAY THE VERY LEAST! So I saw a lovely little house I liked. We have a 4 bedroom, our children have moved out, so we have decided to down size to a two bedroom property. I emailed the agent straight away last night asking for a call back (as It was advertised to please contact them if I would like a viewing. So today a lady named Tina from their team Called me. I stayed my interest and was told by Tina that the owner has had two offers made already BUT hasn’t accepted them yet! so the property is now unavailable. I kindly asked - “May I ask what the highest offer was that was made pls” And was told No we cannot disclose this. I then stated - “I don’t quite understand the reason why I’m unable to know the highest offer as I wanted to know so that I could raise the amount offered. The person selling the property could well off received 10 - 20k extra then the other offers Plus the estate agents commission would be more for them, So yes I’m Extremely disappointed. So I will now straight away be removing their agency from my contacts. The facts are that the seller could have received a far larger amount than the offers they have received. Plus the agency would of course receive more commission. I own my own home outfight and have my own Buisness on terminus road, So therefore I talk and mix with many professionals and my lovely customers who are looking to move. Unfortunately I will NOT be recommending this estate agents. Yours and the sellers loss sadly to say

Robstar · 27 August 2023

★★★★★ 5/5

Google

We have just recently moved in to a property let by Roland Dunn, and we are over the moon. The care and time Tina has put into us and our move, has just been brilliant! I can’t thank Tina and all the fab people at Roland Dunn enough. We felt so relaxed about the whole process. Tina was so informative and gave us so much information every day and answered my many many questions! thank you for all your time and efforts. 💕

Amy · 27 August 2023

★★★★★ 5/5

Google

After calling Roland Dunn our rental property maintenance team this morning regarding an emergency at our rental property. Debbie worked extremely fast to rectify the problem within 2 hours. This left me completely stress free and full of confidence that should there be a future problem that it will be resolved immediately. 100% recommend Roland Dunn for future property maintenance and hope to have/keep them too. Thank you so much Debbie!

Dan · 29 January 2024

★★★★★ 5/5

Google

As first-time buyers, we had a great experience with Roland Dunn. Roland, Tina and Debbie were all supportive and easy to talk to. Viewings were well organised, and they were always happy to answer our questions. We felt supported from start to finish and would happily recommend them.

Emily · 16 January 2026

★★★★★ 5/5

Google

Roland Dunn sales & lettings are a sales estate agent who is undoubtedly a cut above the rest in the local area! 😊 We felt compelled to share our review because the service we received from Roland, Debbie and Tina was simply the best we've ever experienced. The difference is that they genuinely care about everyone involved in the process. The initial advice on pricing and marketing was well thought out, and the sales marketing accurately represented our property, all put together with great care and attention by Roland. They were very successful in qualifying potential buyers and secured several offers for us in a short period of time. The office support is excellent; the team knows how to communicate effectively with all parties. They never over-promise and manage expectations very well for everyone involved in the sales process. They are efficient yet highly approachable, going the extra mile to keep everyone fully informed. we are so pleased that the house went to such a lovely person. We have used them as a letting agency for many years, but this was the first time we found ourselves in a situation to sell via the traditional market. We would highly recommend them and have absolutely no hesitation in recommending Roland Dunn to anyone looking for a professional, personal and efficient property sale. Thank you, everyone; it was a pleasure working with you!

Penny-Anne · 16 January 2025

★★★★★ 5/5

Google

Can’t recommend Roland Dunn Sales enough. Recently moved out as first time renters and we were lucky enough to be in the hands of this company, everyone we dealt with was lovely especially Tina! Made the process super simple easy for us Thankyou Roland Dunn sales!

Finlay · 16 January 2025

★★★★★ 5/5

Google

My experience with Roland Dunn Sales and Lettings has been nothing short of excellent. Finding a suitable property, viewing, and moving in was quick and efficient. This is thanks to the huge efforts of Tina who went above and beyond to make the process as smooth and stress-free as possible. I would whole-heartedly recommend Roland Dunn Sales and Lettings for your property needs.

Zoe · 28 February 2024

★★★★★ 5/5

Google

Myself and my partner have had a great experience letting so far letting with Roland Dunn. Tina has been extremely helpful from the moment we viewed the property to checking in once we’ve settled in. Any questions we’ve had during the process were promptly answered. It’s great to see an estate agent that truly cares about their clients.

Ben · 28 May 2024

★★★★★ 5/5

Google

Really lovely team at Roland Dunn. They have helped us and been really responsive (really quickly!) throughout the move. A property came on the market and they knew we were looking to rent so Tina went out of her way to call us, let us know about it and then take us to view it the next day, she took the time to speak to us about various problems and get us moved in! Roland was professional and friendly, meeting us at the house and talking us through all the paper work and aspects of the house on moving day (we’ve been with agents that just hand us a bunch of paper work and keys and don’t communicate at all!) so it was lovely to have someone go through everything with us on the day we got the keys! Thank you guys, really would recommend Roland Dunn Properties - always get things sorted really quickly and always at the end of the phone/email :-)PositiveResponsiveness, Quality, Professionalism, Value

Emma · 27 August 2022

★★★★★ 5/5

Google

We recently rented a lovely bungalow through Roland Dunn Sales and Lettings and couldn't be happier with the experience. Our first time renting with them was back in 2015, when we moved into a 2-bedroom house. The service back then was fantastic, and it left a lasting impression - so much so that when we saw their name on a recent listing, we knew we were in safe hands. Roland Dunn are, without a doubt, the best estate agent we've worked with in over 10 years of renting in the area. Their communication is consistently prompt, professional, and friendly, and they genuinely care about making the process as smooth and stress-free as possible. They go above and beyond to support tenants, and it never feels like you're just another number - we couldn't believe that they remembered us as soon as we called them about the property. It had been nearly 8 years! From our first inquiry to picking up the keys, everything was handled with care and efficiency. We felt looked after every step of the way. Renting can be daunting, but Roland Dunn make it feel personal, positive, and straightforward. We honestly can't recommend them highly enough!

Sean · 24 April 2025

★★★★★ 5/5

Google

Ronald Dunn were efficient and helpful from start to finish. I couldn’t have asked for a better team to get us started. I personally worked with Tina who was amazing and went the extra mile but the whole team were super nice throughout the process too. Thanks Team x

Chloe · 19 August 2024

★★★★★ 5/5

Google

Honest friendly and professional service provided by Roland Dunn and his team . Communication was first class and fees very reasonable . Thankyou very much for making a big decision after 32 years in family home so smooth and easy . Would highly recommend. Reliable and just fabulous !

Angie · 16 February 2026

★★★★★ 5/5

Google

The team at Roland Dunn have been a huge help in finding and securing my new home during a stressful time. They are always quick to reply to emails or answer the phone, are friendly and approachable, and work hard to get things moving along. Thanks again

Jorgina · 16 February 2026

★★★★★ 5/5

Google

I have rented a flat managed by Roland Dunn for 11 years. They are quick to respond to all concerns raised and repairs have been carried out when needed. Debbie and Tina have been wonderful throughout my whole tenancy. I would rent from them again. Thank you and have a lovely Christmas all! ⭐️

Hannah · 16 December 2025