Every review we hold for the Hailsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had been tenants of Roland Dunn for two years and was experiencing a very good service. We unfortunately then got served notice by our landlady as she had to sell. It was a very stressful time as we had a wedding coming up to. However, Debbie and Tina both took that stress, worry & anxiety away from us and helped us find somewhere within a week of us being served the notice. They were very considerate and empathetic that we had a wedding coming up and made the process of moving once again very smooth and easy. They really were life savers and helped us out tremendously. We really liked how loyal they stay to their tenants. We are very grateful to Roland Dunn. We highly recommend their services.
Lau · 27 August 2023
Agent replied · 26 August 2024
Thank you Laura for your review. It was our pleasure to find you and Joe your new home. We are so pleased we helped take the pressure off you during the run-up to your wedding and hope you will be very happy in your new home.
★★★★★ 5/5
GoogleWe have just rented a property through Roland Dunn and it is safe to say that the whole process has been seamless from start to finish. A very professional and friendly service. Tina made the whole experience painless for us and we are extremely happy with our new home!PositiveResponsiveness, Professionalism
Sam · 27 August 2021
Agent replied · 26 August 2024
Thank you for your review Sam. It was our pleasure finding your new home for you and your family and we hope you are going to be very happy there for many years to come.
★★★★★ 5/5
GoogleI've had a really positive experience with Roland Dunn over the past couple of months. They’ve been professional, responsive, and easy to deal with throughout. I’d happily recommend them to anyone looking for a reliable letting agent.
Anthony · 25 July 2025
Agent replied · 23 September 2025
Thank you for your review Anthony! It was a real pleasure finding you the perfect flat. We hope you are enjoying the location so near to the Cuckoo Trial and are getting out on your bike often!
★★★★★ 5/5
GoogleProfessional and Friendly Simply the best.
If you have the pleasure of using Roland Dunn’s Estate agency you will meet Debbie and Tina. They are polite friendly and efficient. …
Andrew · 16 September 2025
Agent replied · 23 September 2025
What a fantastic review, for which we sincerely thank you. It really was a genuine pleasure working with you, to achieve the best possible outcome for the sale of your mother’s house, which we know was a much-loved family home. We’re sure the new owners will love it too.
★★★★★ 5/5
GoogleFirst rate knowledge, advice and service. Highly recommended !
Lawrence · 16 March 2026
Agent replied · 16 April 2026
We value all our reviews, thank you. It’s lovely for our team to hear that the knowledge and advice we give to clients is rated as highly as the excellent customer service we pride ourselves on delivering to all, whether Landlord, Tenant, Seller or Buyer.
★★★★★ 5/5
GoogleFantastic estate agents. We purchased a property with Roland and Dunn and they have been so attentive and welcoming all the way through. Worth their weight in gold and such a lovely team!
Jamie · 26 July 2025
Agent replied · 16 April 2026
Thank you Jamie. We were so pleased to assist you with finding your new home and ensuring the purchase went smoothly. Hope you’re both settled in and we look forward to renovation updates!
★★★★★ 4/5
GoogleA really lovely bunch. Roland was very approachable and straightforward to deal with. Both Tina and Debbie were really helpful and I’m delighted that our new tenants have moved in. I look forward to a continued relationship with Roland Dunn Property Rentals.PositiveResponsiveness, Quality, Professionalism, Value
Joanna · 27 August 2021
Agent replied · 26 August 2024
I am pleased that you were happy with the way your tenancy set up was handled. Your positive comments mean a great deal to us. My team will now focus their attention on the day to day management of your investment to ensure its long-term success. Stay safe and well.
★★★★★ 5/5
GoogleRecently rented a property through Roland Dunn. The process was very easy and we received great communication from Debbie and Tina. We love our home and are very settled. We couldn't thank Tina for going above and beyond to find us our home.
Laura · 27 August 2021
Agent replied · 26 August 2024
Laura, it was our pleasure. We are glad to hear you have settled in and enjoying your new home. Thank you for your lovely comments, it is nice to know that our efforts are appreciated.
★★★★★ 5/5
GoogleIncredible service, Tina was very welcoming and helpful ensuring a smooth process throughout. Can’t thank Tina and her team enough :)
Harrison · 30 November 2023
Agent replied · 26 August 2024
Thank you Harrison for your review. We are so pleased you found Roland Dunn Sales & Lettings easy to deal with. Debbie, Roland and myself are happy you have settled into your new home.
★★★★★ 5/5
GoogleRoland and his team helped me sell my house in the first part of 2023. I felt very reassured by Roland's straightforward manner and clear experience when I first consulted him and felt very happy to let him handle the sale. He and Debbie and Tina in the office were all super-helpful with everything we encountered along the way and also reassuring when I was worrying about anything. Highly recommended!
Sophie · 31 October 2023
Agent replied · 26 August 2024
I am so pleased my team and I were able to guide you on your property Selling journey. Onwards and upwards, Sophie. :-)
★★★★★ 5/5
GoogleWhat a great experience we’ve had to have dealt with Roland Dunn and his amazing team, Tina and Debbie. They are very professional, helpful, and understanding. Roland, thank you for all your professionalism, advice and hard work that you have done since the start for us to help us find our first home. We can’t recommend your services enough, but we give you 10 stars because you guys deserve it.
⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Eroland · 27 August 2023
Agent replied · 26 August 2024
Thank you Eroland. It has been a genuine pleasure helping you and your family to purchase your first home. All the team here sincerely care that your ‘Roland Dunn’ experience is a positive one, from the first viewing to collecting keys upon completion.
★★★★★ 5/5
GoogleMy experience with Tina and the team has been nothing less than amazing, they could not have done more to help me with the initial rental and any help needed during my stay. I would happily recommend this friendly supportive team . thank you, Jason
Jason · 27 August 2020
Agent replied · 26 August 2024
Thank you so much for your review Jason. We’re really glad you enjoyed your time with us. Wishing you all the very best for the future.
★★★★★ 5/5
GoogleExcellent experience with Roland Dunn. From start to finish, Debbie and Tina provided excellent customer service. It's refreshing to feel genuinely valued as a tenant, which is rare to find. Roland Dunn’s personal touch and professionalism make them stand out as a small independent agency. Highly recommend!
Warren · 17 November 2024
Agent replied · 8 December 2024
Thank you Warren. It really was a genuine pleasure to assist you both with finding your lovely new home and we all hope you enjoy many happy years at the property.
★★★★★ 5/5
GoogleWe are very pleased with people and staff at Roland Dunn, it's been a pleasure. Would like to especially mention Tina who It has been so helpful and has made getting on the rental ladder easy for us as its our first time. Nothing is too much trouble, including our Landlord who has been brilliant and address everything we have asked of him. Would recommend this company to find you a lovely property.
After 14 months we have left the property we were renting through Roland Dunn.
As a company they were fantastic and our move has nothing to do with the quality of service they have provided, we were very happy with them as a company.
Tina especially has been great and we will miss our chats together.
We wish Tina and all the staff all the very best and want to take this opportunity to thank them all so much for making our 1st rental as smooth as possible. We would highly recommend this company they really do look after you well.
Wendy · 27 August 2022
Agent replied · 26 August 2024
Thank you so much for your review Wendy. We are so pleased you are enjoying your new home.
★★★★★ 5/5
GoogleI have recently purchased a property through Roland Dunn and I can't speak highly enough of the amazing team. Debbie, Tina and Roland all were great throughout the process. They provided an efficient, friendly and supportive service from start to finish.
Sarah · 21 December 2024
Agent replied · 9 January 2025
Thanks so much Sarah, we were all genuinely thrilled to hand over your keys on completion day. We trust that you will have many happy years in your new home.
★★★★★ 5/5
GoogleFound my perfect rental property and the whole process from start to finish was smooth and efficient, from viewing to key handover. The staff were friendly, but professional and always helpful with any queries I had. A huge Thank You to the Roland Dunn Team.
TheMaverick1978 · 19 October 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave a review and give us your feedback on our rental process. Our team always aim to provide the best service we can and reviews such as this are genuinely lovely to receive.
★★★★★ 5/5
GoogleI would like to thank Tina and her team for sorting out a rental property on behalf of my friend. It wasn't straightforward but Tina made the whole issue seamless. Roland Dunn are a very professional outfit. Many, many thanks
Stephen · 27 August 2020
Agent replied · 26 August 2024
Stephen, we were only too happy to assist your friend with her move back to the UK and thank you so much for your kind words.
★★★★★ 5/5
GoogleReliable, honest , efficient. I have moved my properties from other agents to RDP - and now hold three with them. They have been a well known force in Hailsham for over 22 years and in my experience are the only ones to go for if you are looking for an agency that genuinely looks to find great tenants for great houses.
Not always plain sailing, but when is it ever? RDP's responses have always been down to earth , supportive and dispassionate - that is to say rational and with a view to generating long term tenant/landlord/agency relationships.
I cannot recommend them more highly.
Nick HermanskyPositiveProfessionalism
Jules · 27 August 2021
Agent replied · 26 August 2024
My team and I greatly appreciate the time you have taken to put your experience into words. We look forward to managing your properties for many more years to come.
★★★★★ 5/5
GoogleThis is a review 7 years in the making - when we first moved into our property with Roland Dunn, my wife and I were engaged, with 1 child and were basically just starting out on our life together. We are now married with 2 more children and the only reason we are leaving Roland Dunn is because we are moving abroad.
They are more than just a letting agency, they have seen our lives grow, change, stood with us in the bad times (redundancies with no income), shown empathy and understanding and have celebrated with us in the good times.
It isn't often that renting a property and dealing with letting agents is a pleasurable experience, but they are the exception to the rule:-
Professional
Reliable
Understanding
Fair
The list of accolades could go on, suffice to say I would not hesitate in recommending them to anyone who is looking to rent a property in the Hailsham AreaPositiveResponsiveness, Quality, Professionalism, Value
Gareth · 27 August 2021
Agent replied · 26 August 2024
Gareth, your sincerely amazing review genuinely moved us all. It’s been truly a pleasure to have you and your lovely family as tenants and we’re really going to miss you. Thank you so much for your kind words. We’re very happy to know we’ve done a good job in assisting you through life’s ups and downs over the last seven years and we’d like to wish you all good luck and happiness for your exciting career move abroad. Hope you’ll drop us an email to let us know how you’re doing. Best wishes from all the Team.
★★★★★ 5/5
GoogleRoland Dunn have been managing my mother's property for over 3 years now and I am very happy with the service. The team provide a personalised, yet professional service, always balancing the interests of tenant and landlord equally to ensure that the right person is found for the right property. I receive honest feedback and suggestions on what needs to be done and once instructed, the Roland Dunn team manage the whole process and find great prices for the work that is done.PositiveResponsiveness, Quality, Professionalism, Value
Jonathan · 27 August 2021
Agent replied · 26 August 2024
Very kind of you to take the time to leave this review. We are not tied to any contractors, but have naturally built up some great relationships over the years. These are the people we tend to work with day in and day out. It pleases me greatly when my clients benefit from our input. Marketing, tenancy set up, management and maintenance, we see them all as part of our service.
★★★★★ 5/5
GoogleAfter renting with Roland Dunn for 9 years, we have always felt looked after, especially by Debbie. She cannot do enough for you and really cares about your experience. Very friendly and warm in her approach.
We have always found the process of renting fair, and that we and the landlord were of equal priority.
We only moved due buying a home, otherwise we would have stayed renting with Roland Dunn, particularly in our lovely flat that we were able to make our home.
Thank you to all of the team for all you have done for us over the years.PositiveProfessionalism
Claire · 27 August 2021
Agent replied · 26 August 2024
Thank you for your lovely review Claire. It’s been a genuine pleasure to have you both with us all these years and we’re so pleased you found renting such a positive experience. We’re very happy for you, now you’ve now purchased your first home and hope you’re settling in well.
★★★★★ 5/5
GoogleRoland Dunn is the best rental agency (by far) that we have had, and we have been with a few. We have been with Roland Dunn for over 5 years until we finally were ready to move into our own property.
Debbie, Amanda and Tina have been brilliant. Very helpful on numerous occasions, going out of their way to resolve any issues immediately, approachable, and just great human beings. I am impressed and very grateful for the experience that we have had with them. They are extremely professional, they are truly putting their heart into their work, which results in A** service to their customers.
Thank you so much for the experience that we have had with you.PositiveResponsiveness, Quality, Professionalism, Value
Elena · 27 August 2021
Agent replied · 26 August 2024
Thank you for leaving us such a wonderful review. It’s been a pleasure to have you with us as tenants and we all wish you lots of future happiness in your new home.
★★★★★ 5/5
GoogleIn the 5 years or so that Roland Dunn Property Rentals have been managing our property we have found them to be 100% professional, friendly and efficient. They found our lovely tenants and continue to act in all our best interests. After a recent flood in the property they took control of the whole situation, from initial inspection and photographs to liasing between the insurance company, trades people, our tenants and ourselves. We cannot recommend them highly enough.
Marianne · 27 August 2021
Agent replied · 26 August 2024
Thank you both so much for taking the time to leave us a review. We’re genuinely pleased you’re happy with our service and very glad all is now sorted after the recent flood.
★★★★★ 5/5
GoogleI recently started work with a new company in Hailsham and found the commute from London too long. The ladies at Roland Dunn helped me find a new flat locally and were helpful from beginning to end. I can't that J them enough for making everything so easy for me. I would recommend them to anyone who is property hunting
Bax · 18 March 2025
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