5/5
TrustpilotDid the job
Quick efficient did exactly like he was meant to do
Agent replied · 23 October 2024
Hi Heidi,We’re really glad to have helped, and thank you for taking the time to leave some feedback. Thanks, Orbit
Trusted Agent profile · Hailsham
Orbit Hailsham reviews
★★★★★
1,034 reviews across 2 platforms
Hellingly Green, East Sussex, Hailsham, BN27 4FP
Part of Orbit, see every office.
Orbit's office in Hailsham, at Hellingly Green, is rated 3.3 out of 5 across 1,034 reviews on two platforms, including 13 Google reviews rated 4.3.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Orbit hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hailsham.
Reviews
Every review we hold for the Hailsham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe man that did our gas check was…
The man that did our gas check was really good
Agent replied · 23 October 2024
Hi Georgina,Thank you for your review. We're pleased you were happy with the service. Thanks, Orbit
5/5
GoogleKyra, Alisha and Micheal were all great in helping us buy our new home, thank you!!
5/5
TrustpilotHappy with Angel who showed me around…
Happy with Angel who showed me around and signed me up. Excellent service
Agent replied · 24 August 2024
Hi Peter,Thank you for taking the time to leave some feedback, we're so glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotThe lady who phoned me to help me with…
The lady who phoned me to help me with my situation was Very helpful pleasant and given me the help to find out if I can get extra help for my situation a very nice lady
Agent replied · 11 June 2024
Hi Tony, thank you for taking the time to leave such lovely feedback. We will ensure this is shared with the team.
5/5
TrustpilotEngineer polite and professional
Engineer polite and professional, it's also nice to see the same face
Agent replied · 24 August 2024
Hi Debs, it's great to hear this and we'll share your comments with the team. Thank you for taking the time to leave some feedback, thanks Orbit.
5/5
TrustpilotVery helpful nothing too much trouble…
Very helpful nothing too much trouble highly recommended
Agent replied · 23 October 2024
Hi Angela, Thanks for taking the time to leave some feedback. We're glad you were happy with the service you received. Thanks, Orbit
5/5
TrustpilotProfessional people that know what and…
Professional people that know what and how to do their job.
Agent replied · 23 October 2024
Hi Mateusz,We're delighted to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit.
5/5
TrustpilotFriendly man
Very friendly man, explaind what he was going to do.
Agent replied · 11 June 2024
Hi Sandra,We're really glad to hear that you're happy with the service you received and thank you for taking the time to leave some feedback. Thanks, Orbit.
5/5
TrustpilotMy experience was very good
Agent replied · 25 December 2024
Hi Yasainy, Thanks for your feedback. We're really happy to hear about your positive experience with us. Thanks, Orbit
4/5
TrustpilotGood job
work carried out well. The pressure in the taps and shower in bathroom is awfully low,
Agent replied · 11 June 2024
Hi,Thank you so much for the feedback, we're glad to have helped and will share your comments with the team. If there's any issues, please let us know and we'll have someone get in touch.Thanks, Orbit.
5/5
TrustpilotFriendly and professional visit
Friendly and professional visit. Also got some other fixtures to be done promptly.
Agent replied · 24 August 2024
Hi Nicola,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
1/5
TrustpilotAbsolute joke
Absolute joke, how on earth they are still operating is beyond me, have been trying to do a mutual exchange since august and has been delayed time and time again by these cowboys, was supposed to swap this weekend but these muppets failed to inform the other housing association
Agent replied · 11 June 2024
Good Morning Dawn, I am sorry to hear of the issues you have experienced with your mutual exchange,, so that we may look into this further, please contact our Customer Relations team on the below. Customer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
5/5
TrustpilotHelpful and friendly
Call taker was polite friendly and very helpful.
Agent replied · 23 October 2024
Hi Debbie, Thanks for taking the time to leave some feedback, we're really glad to have helped. Thanks, Orbit
5/5
TrustpilotThe chap who carried out the service…
The chap who carried out the service was very nice,and done a good job.
Agent replied · 24 August 2024
Hi Simon,Thank you so much for the feedback, we're glad to have helped and will share your comments with the team.Thanks, Orbit.
4/5
TrustpilotHe was polite showed me his id also…
He was polite showed me his id also carry out work quickly
Agent replied · 24 August 2024
Hi Trudy,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotVery nice engineer
Very nice engineer , thorough
Agent replied · 25 December 2024
Hi Val, Thanks for taking the time to leave some feedback, we're really glad to have helped. Thanks, Orbit
5/5
TrustpilotElectrical check
Was on time, efficient, polite clean and a good job done
Agent replied · 24 August 2024
Hi,We’re really glad to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit.
5/5
TrustpilotInspection carried out efficiently by…
Inspection carried out efficiently by friendly staff
Agent replied · 23 October 2024
Hi Pam, thanks for your review. We're pleased you were happy with the service you received. Thanks, Orbit
5/5
TrustpilotAs always BSW polite and professional
As always the gas safe guy from BSW was polite professional and helpful
Agent replied · 24 August 2024
Hi Lawrence,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
1/5
TrustpilotWorst housing association in england
This is quite possibly the worst housing association in england by far,the majority of staff dont care so there managment infastructure must be a joke, what are they actually managing again? Want a nice stress free experience? Your better off running a mile from this one!
Agent replied · 11 June 2024
Good Morning,I am sorry to hear the issues you have had. If you would like to contact my team directly we will look into this for you.Customer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
5/5
TrustpilotOrbit have been very good and the…
Orbit have been very good and the website is easy to use.
Agent replied · 24 August 2024
Hi Paula,Thank you for taking the time to leave some feedback, we're really glad to have helped and will share your comments with the team. Thanks, Orbit.
1/5
TrustpilotPurchased new house from orbit many defects which have been an uphill struggle to get rectified customer service poor and dismissive quality of finish indoors very poor outdoors terrible maintenance
Purchased new hoyse from orbit
Agent replied · 25 December 2024
Hi Jean, Thanks for your feedback. We're really sorry to hear about your experience with us.So that the team can get in touch with you, could you please respond with your details to the Trustpilot request we've just sent privately.Thanks, Orbit
5/5
TrustpilotWas really quick and easy
Was really quick and easy, engineer was really nice.
Agent replied · 23 October 2024
Hi Rebecca,We're delighted to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Orbit hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hailsham.
