5/5
GoogleBig thank you to all the team! Professional, supportive, proactive and friendly. Guidance, knowledge and advice in abundance through a tricky situation. Ladies you are wonderful :) Thank you
Trusted Agent profile
Shipways reviews
★★★★★
176 reviews across 2 platforms
123 Worcester Road, Hagley DY9 0NG
Shipways's Hagley office at 123 Worcester Road is rated 2.9 out of 5 across 176 reviews on two platforms, including 67 Google reviews rated 4.4. The 109 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Hagley office, from every platform, shown as written. First names only.
Google2/5
TrustpilotI wouldn’t recommend taking them on as…
I wouldn’t recommend taking them on as an agency. They promise a lot but they won’t deliver anything. A complete waste of time. They couldn’t progress the sale of my flat.
5/5
TrustpilotProfessional
Informative, helpful and always quick to respond
5/5
TrustpilotExcellent Product details
Excellent Product details. Merchandise arrive on the average a week earlier than projected date of delivery. Sales reps are courteous, professional, and are willing to go the extra mile.Quite a pleasant experience!Thumbs up!!
1/5
TrustpilotAbsolutely Appalling
I sold through Shipway's, after 10 months.
1/5
TrustpilotProbably the worst estate agents I have…
Probably the worst estate agents I have ever come across. Totally unprofessional, dishonest. We pulled out of the property transaction solely because of the behaviour and business practises of this company. Stay well away.
5/5
GoogleExcellent in all respects. Very helpful given that we, the sellers, were remote from the property. And they put in a huge effort to secure an incredibly rapid completion. Thanks, Shipways
5/5
GoogleI would highly recommend using Shipways, Hagley.
1/5
TrustpilotShipways- kiddiminster
5/5
GoogleChloe's been really helpful in keeping us informed of new properties coming to market!
1/5
TrustpilotStay away from shipways
Stay away from all shipways they don't no what there doing
1/5
TrustpilotLost Key!!
My property was let by Shipways but they didn't follow up with my case, no reply and even lost my key!!!
5/5
GoogleGreat service, extremely helpful and professional I would highly recommend!
1/5
GoogleI won't be using in future for many reasons....
5/5
GoogleNice people good service
1/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Hello Katie Smith, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Thanks David!
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
TrustpilotSo unprofessional.
Rating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Shipways
How many reviews does Shipways have?
Shipways's Hagley office has 176 reviews across two platforms: 67 on Google, 109 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Shipways's rating?
Shipways is rated 2.9 out of 5 across all 176 reviews, and 4.4 out of 5 on Google from 67 reviews, checked 9 October 2026.
Where is Shipways's Hagley office?
Shipways, 123 Worcester Road, Hagley DY9 0NG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.