4/5
TrustpilotThe staff were customer focused
The staff were customer focused, efficient and polite...
Trusted Agent profile · Birmingham · West Midlands
Verified
Oulsnam Hagley Road reviews in Birmingham
★★★★★
440 reviews across 3 platforms
517 Hagley Road, Birmingham, West Midlands, B66 4AX
Part of Oulsnam, see every office.
Oulsnam's office in Birmingham, West Midlands, at 517 Hagley Road, is rated 4.8 out of 5 across 440 reviews on three platforms, including 202 Google reviews rated 4.8.
202
Reviews on Google
This office
6
Reviews on The Trusted Agent
This office
232
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ...Read all 4 from sellers
Buyers2 reviews
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and ...Read all 2 from buyers
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleHere at Blackwood Hall Business Park (YO8) we pride ourselves in achieving excellence in what we do and offer; from providing the best environment for any start-up and/or growing business, with the supply of latest technologies, bespoke space design (warehousing to high end office/training suites), luxurious on-site corporate let for meetings and events or overnights, to the most committed and focused customer service around. Our brand speaks the same language - quality - which is why when we needed a professional, experienced, trusting and intuitive company to help us with our site signage we turned to Harrisons Signs. They were quick to understand our needs and our vision for the park. They provided us with image proofs/mock ups within a very short time frame and the results speak for themselves. Check out our first sign for our site office (attached - day time and evening time shots), complete with lighting - we love it! Harrisons delivered on everything we were looking for with the addition of great customer service and competitive pricing. Here's to our next project!...
Agent replied · 29 July 2026
Thank you Eva, so pleased you love your signage. it was a pleasure to work with you.
5/5
GoogleThey are a very professional and proactive team, I believe they really helped in every way they could to make my move as smooth as possible. I couldn't have done it without them. I appreciate their service so much, a special thanks to Ben and Sarah! I would highly recommend Robert Oulsnam.
5/5
TrustpilotExcellent service
Absolutely perfect. Excellent communication, excellent viewing and customer care. Staff were excellent. Recommended to everyone. Couldnt have done a better job. Many thanks from both of us. Would always use again and definately recommend this estate agents.Put a lot of work into selling this property and a successful sale was agreed.
5/5
GoogleDebbie and the team were really helpful in explaining all the complex steps in the house buying process. Made a conplex process very very simple. Thanks so much!
5/5
GoogleBen and the team were excellent. We purchased a home through Oulsnam and the experience dealing with Ben and the team was smooth. The team were polite, friendly, responsive and kept us updated throughout. Communication was excellent and would recommend to anyone.
5/5
TrustpilotVery helpful and quick responses
5/5
GoogleFrom valuation to completion, first class service every step of the way. Highly recommended.
Agent replied · 2 September 2025
Thank you for your kind words. We're so pleased to hear you had a first-class experience from start to finish, and really appreciate the recommendation!.
5/5
GoogleI couldn't fault the service I had from Oulsnam with the sale of my house. Sarah and Ben were professional, proactive and kept me well informed throughout.
5/5
GoogleWe had a 5 star experience with Robert Oulsnams, Ben, Kelly and the team handled viewings, took great photographs and had to deal with a very unique case. On a number of occasions there were issues with the process and Ben stepped in and sorted everything out for us. We got there in the end! Thanks alot for all your help!
5/5
TrustpilotBromsgrove. Yes
Found the very helpful. Arranged for someone to see my flat and helped me all the way to completion. Do not think I will move again but will always recommend you to anyone I see.
5/5
TrustpilotReally good communication throughout
Really good communication throughout, liaising with the buyer and solicitors and updating us regularly. A friendly, personal service.
5/5
GoogleWe had a fantastic experience using Oulsnams (Hagley Road) who dealt with our recent house sale. The whole team (D'arcy, Ben and Sarah) are lovely and were on hand throughout to …
5/5
GoogleI bough my property a month ago, mainly D’arcy and also Sarah was dealing with my purchase, they are so friendly and supportive through all the process, honestly I approached lots of estate agents for years they the best!
5/5
GoogleOulsnams combine real professionalism and local expertise with personal warmth and reassurance, during what can be a stressful ordeal. D'arcy and Debbie were brilliant!
5/5
GoogleWe were very time rushed in the sale of our property before moving home to Australia. Oulsnam Estate Agents we’re brilliant the whole way and understood our situation perfectly. Sarah was especially helpful and keep us well informed.
5/5
GoogleI don't normally leave online reviews, but i highly recommend using Oulsnam Hagley Road estate agents. Thank you to all the staff working there for such a professional, efficient and …
5/5
GoogleExcellent service. I literally can't praise them highly enough. They listened carefully to what I wanted, gave good advice and the house sold within a week. There were a few circumstances which made my sale complex (to me) and Ben and the team went above and beyond to provide an excellent service.
5/5
GoogleDebbie shown us round a property and she was great she answered all my questions and allowed us to have plenty of time walking around the property double checking things. As a business they have been so efficient and have amazing communication. Definitely recommend using Oulsnam estate agents
5/5
TrustpilotEveryone was knowledgeable and helpful
Everyone was knowledgeable and helpful. I would definitely recommend.
5/5
GoogleOulsnam acted as the agent for the seller of the property I purchased. The Hagley Road team was fantastic and helped progress the purchase swiftly, while accommodating additional viewings. Thanks to Debbie and D'arcy for their support!
3/5
GoogleThe end to the project ruined my experience with this company, first off my quote was £1000 cheaper than my finished invoice …. Which in my eyes makes the quote pointless as it’s not a few hundred pounds it’s a thousand, the install also wasn’t perfect and was told installers were going to come back, I then got a request for payment even though the job wasn’t complete 2 months later I got a call saying installers were coming back, I also wasn’t happy with the £10 Chinese terrible remote that came with my now “expensive “ sign so asked for this to be changed they changed without question luckily, all friendly staff just a few communication and finished product issues that unfortunately lowered expectations quite a bit finished product now looks great!
5/5
GoogleBrought a house via them, they were professional and made the process so smooth.
Agent replied · 20 March 2026
Thank you for taking the time to leave us a 5 star review.
5/5
TrustpilotExcellent local estate agent.
Friendly, helpful and very professional. Prompt with responses to questions. Would recommend without hesitation.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Oulsnam Hagley Road
What do sellers say about Oulsnam Hagley Road?
4 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."
