Trusted Agent profile · Hagley Road · West Midlands
Verified
★★★★★
440 reviews across 3 platforms
517 Hagley Road, West Midlands, B66 4AX
Part of Oulsnam, see every office.
Oulsnam's office in Hagley Road, West Midlands, at 517 Hagley Road, is rated 4.9 out of 5 across 440 reviews on three platforms, including 202 Google reviews rated 4.8.
202
Reviews on Google
This office
6
Reviews on View Agents
This office
232
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ...Read all 4 from sellers
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and ...Read all 2 from buyers
Every review we hold for the Hagley Road office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent throughout what was a…
Excellent throughout what was a difficult sale would have no concerns about recommending them.
Thank you for your kind review, we really appreciate you taking the time to leave a positive for the Bromsgrove office and are delighted to hear you were happy with the service offered!
5/5
TrustpilotFriendly reliable staff, always available to help
We have used Robert Oulsnam in Redditch for three house moves over the years, and have always been able to rely on the staff being friendly and helpful throughout the entire process. Therefore we are happy to recommend their services to anyone planning to move in the near future.
5/5
TrustpilotJeff shown us around the house
Jeff shown us around the house. He was such a lovely guy and very helpful. Thank you!
5/5
TrustpilotAlways helpful and responsive
Despite several false starts from prospective buyers the team stuck with it eventually leading to a successful outcome. Always helpful and responsive.
Thank you for your feedback. We’re pleased the team was able to support you through the ups and downs and achieve a successful outcome. Your comments about our responsiveness and helpfulness are greatly appreciated.
5/5
TrustpilotSimply the best
There aren’t enough words to praise and recommend Oulsnam’s Redditch office highly enough. Our sale was a Probate sale of a jointly owned property so it wasn’t straight forward. Oulsnam’s were brilliant. Kept us fully informed. They were always happy to patiently help and guide us. The many questions we had were answered promptly by return of email and there was always someone who we knew and trusted on the other end of the phone when we needed them.
5/5
GoogleSold through Oulsnam’s twice now. Both times a very smooth process and sold very quickly. Excellent communication throughout
Thank you so much for taking the time out to leave us a review, it's much appreciated :-)
5/5
TrustpilotAmazing!
Rachel and Lissie at the Bournville office were amazing from the outset. In difficult circumstances they were very understanding and supportive. They advised every step of the way and were always quick to respond and keep us updated.
1/5
Googlehorrible fake seller I asked for a house view and then they told I should register with them prior to booking a view. I did it quickly and sent for them ID card copy. then when I called them back, they told the house sold already. this is not. a good idea to find email and have the personal information of people. please be careful about their trick.
5/5
TrustpilotWarm and considerate staff
All interactions with Sarah were friendly and warm, she was a considerate agent and I definitely recommend their services
5/5
TrustpilotPleasant helpful staff
Pleasant helpful staff, nothing was too much trouble especially viewing times.
Thank you for your 5 star review and we at Kings Heath office hope you are happy in your new home.
5/5
Trustpilota smooth ride
Realistic property evaluation. Prompt professional brochure and immediate buyers. Lengthy but fairly smooth process until completion. Advised of any problems as they arose. Phone always answered, all the team helpful.
5/5
TrustpilotMany thanks to Oulsnam Droitwich
We have no problem in recommending Oulsnams. Droitwich office have sold our property recently and the process went very well. All the staff we met or spoke to were pleasant and engaging. We took their advice and achieved a very fair price for the property.
5/5
TrustpilotGood communication and handling of a…
Good communication and handling of a flat sale. Happy with the service.
Thanks Sarah we really appreciate you taking the time to leave us with such a positive review and we are pleased we were able to get the flat through to a succesful completion!
5/5
TrustpilotMy positive property purchase
I recently purchased my first property which was being sold through Robert Oulsnam. All members of the Moseley team were very helpful and friendly. Their positive communication with both me and the vendor really assisted the smooth transaction.
5/5
TrustpilotThe service we received for the buying…
The service we received for the buying of our first house was excellent. The team handled all elements of the purchase with due care and effort to enable a smooth process
5/5
TrustpilotWe got shown a lovely property by Jeff…
We got shown a lovely property by Jeff Field today. Very knowledgeable and his insight and experience was evident. We our now looking to make on offer!
5/5
TrustpilotOulsnam did a great job for us…
Oulsnam did a great job for us recently, they were very understanding, and also always available to have a chat along the way if needed.
5/5
TrustpilotThe speed and professionalism in which…
The speed and professionalism in which they operate. They are certainly the best in the industry
5/5
GoogleSarah was fantastic in helping us through the painful sale of our house! She was always on the ball and trying to reach the buyers in what became a painful series of mess ups on their part - she is a consummate professional and in the end I think she was in more in pain than we were! Would highly recommend.
5/5
TrustpilotBought a lovely property through…
Bought a lovely property through Oulsnams . the staff are always so friendly . Particular mention to Tony who does viewings , he took great effort to answer all our questions and really made such a diference in our decision to buy . Highly recommended
5/5
GoogleGreat experience while buying our home. D'Arcy Harrison from the Bearwood Branch was always ready to help and answered all our queries, liaised with the vendors when required. They were very professional throughout. It was a trouble free and a smooth transaction throughout . Thank you
5/5
TrustpilotExceptional service from Lauren
Exceptional service from Lauren! She went above and beyond to help me complete the purchase of my dream home. I’m so grateful for their dedication and guidance!”
5/5
TrustpilotI was really pleased with Karen and…
I was really pleased with Karen and everyone at Oulsnam Bournville. Their comms were great throughout our sale. I would definitely recommend.
4/5
TrustpilotGreat service
Great service. Friendly helpful and communicative
Thank you for your review we really appreciate you taking the time to leave a positive review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."
