Stirling Ackroyd Dalston reviews in Hackney

★★★★★ 5/5

Google

Stirling Ackroyd, and particularly Yusuf who managed our experience, we’re great help in what was a crazy process. We had been looking for a flat for months with no success, Stirling Ackroyd managed to get us a place signed and sealed in only three days. They were great help, and were great to deal with throughout this whole process. Would highly recommend

Sam · 12 November 2023

★★★★★ 5/5

Google

Philip and his team were brilliant. Pictures were taken within 2 days, property advertised by 4th day of first contact and under offer on 5th day. I don't think you can get better than that!!! well done guys! it was an absolute pleasure working with you.

Yohan · 12 September 2024

★★★★★ 1/5

Trustpilot

Awful estate agents, steer well clear

Awful estate agents. Avoid at all costs. Lied from the start, were incompetent throughout and never got the job done. The initial sales guy was useless, and so were all his colleagues.Part way through they were taken over by another company and no-one told me. Despite me telling them to leave me alone I still get regular calls from them harassing me. Next time I will put a restraining order on the companyUpdated: thank you Amber for your response, and effort to try and find out where your company went wrong. Sadly, I have already told several of your colleagues this information, and if it hasn't been filtered down through the company that is unfortunately a prime example if my point, and reiterates why I will never use your company again, and will advise anyone I meet to do the same.

Euan · 27 January 2022

★★★★★ 5/5

Google

Me and my partner have just had a seamless experience with moving into a new rental property in Dalston via Stirling Ackroyd. Our lettings agent Yusuf went above and beyond to make it as stress free and seamless as possible, the best experience I've had with an agent by a long mile. Our new accommodation is everything we were looking for and more and we are so excited to be settled. Thank you!

Arabella · 12 November 2022

★★★★★ 5/5

Google

Jasmine has been so helpful with our search for a new flat. The viewing was one-to-one (unlike other viewings where agents will squeeze as many candidates as they can into a property!) and all my questions were answered in a timely, professional manner from the viewing through to signing the paperwork. Brilliant, friendly service - thank you!

Olivia · 4 June 2025

★★★★★ 5/5

Google

Yusuf from the team was absolutely fantastic in helping us rent our new place. From our first interactions, he was always friendly and willing to help with any questions we had and always responded promptly to me no matter when I contacted him. We had a few last minute hiccups in the week before moving in (out of the agents hands) but Yusuf quickly ensured that we understood our options and helped us move forwards quickly - can’t recommend him enough!PositiveResponsiveness, Professionalism

Helen · 12 November 2021

★★★★★ 5/5

Trustpilot

I’m a current tenant and Briana Trejos…

I’m a current tenant and Briana Trejos Mantinan has been fantastic. She is professional, responsive, and always helpful with any queries. Excellent property management!

Keren · 26 March 2026

★★★★★ 5/5

Trustpilot

Great Customer Service and Efficiency

I recently moved and as you know moving can be extremely stressful. Thankfully Victoria was able to help my journey run a lot smoother. She explained everything I need to know & do and her endurance on chasing up requests was super efficient and timely. Thank you so much!

Deborah · 11 May 2024

★★★★★ 5/5

Trustpilot

Highly recommend

Super helpful and knowledgeable agent, Cole made the experience of speaking with estate agents actually enjoyable 😉. He listened to my needs and concerns and provided useful information and feedback so that I wasn't left feeling irritated. I highly recommend this agent.

Char · 27 August 2024

★★★★★ 5/5

Google

It has been quite a journey but I have been impressed with Stirling Ackroyds support and patience and I am very happy to give positive feedback. Big thank you to Liam, Silviu and Danielle for getting the offer, and Beckie for progressing despite challenges. Thank you I would highlyrecommend your services.

Rachel · 16 March 2024

★★★★★ 5/5

Google

I have been working with Stirling Ackroyd for over a month now and have been very happy with the quality of service and level of communication. They are very professional and great to work with. We've faced a difficult situation with some tenants and the way Stirling Ackroyd went about sorting everything out, finding new tenants, and ensuring a smooth continuation, was very impressive.

Dominika · 24 July 2025

★★★★★ 5/5

Trustpilot

exelent, professional and very helpful

From the first day I spoke to Magdalena Sadkowska on the phone, she demonstrated professionalism and efficiency. Magdalena was calm and explained everything to me about their properties and offers and gave me advice. She also suggested a broker advisor. Whenever I emailed or called, she was available or called straight away when she was free to talk. Magdalena shows calmness, patience and professionalism at all times. Very caring, helpful, knowledgeable and available all the time. I wish the world was surrounded by people like Magdalena, we would live in a better place.

Justyna · 16 April 2024

★★★★★ 5/5

Trustpilot

We had an outstanding experience with…

We had an outstanding experience with Stirling Ackroyd, thanks to Ellis. Ellis was incredibly helpful and professional. Everything was handled smoothly and efficiently, and I felt confident and supported at every step. I highly recommend Stirling Ackroyd.

Yuxuan · 10 October 2024

★★★★★ 5/5

Trustpilot

Stirling Ackroyd

Stirling Ackroyd are a very professional, helpful and extremely responsive Surveyors. I would highly recommend them! Mike Frith is a simply wonderful Surveyor in every way possible! Thank you to both! Maureen Hinton

Consumer · 27 November 2024

★★★★★ 1/5

Trustpilot

My details passed on to an energy company without my consent

My energy contract was taken over by an energy company without my consent and without Informing me. When I challenged them, they said that my letting agent for the property in this case one of Stirling Ackroyd agents had given my details to a partnership that has an agreement with the energy company. I was not very happy about this as this energy contract transfer has caused issues for me. The letting agency obviously has this agreement. I found it shocking that they told this partnership the date that my flat was going to be empty and when to take over the energy supply without notifying me and without my express consent.This is very upsetting. Not sure I can trust them again.

Tobi · 4 December 2024

★★★★★ 5/5

Trustpilot

Experienced and professional service with a complex portfolio

We have been clients of Stirling Ackroyd (with their letting service) for about two years, and they have been highly professional and knowledgeable. They have managed property issues in a timely fashion as they arise, including handling a complex refurbishment, transferring from a previous (and inept) managing agent, and some slightly difficult tenants. They are also on top of all of the relevant regulatory matters, and do everything in a legally correct manner (to the best of my limited knowledge). I would happily recommend their services.

Julian · 2 December 2025

★★★★★ 5/5

Trustpilot

Responsive agent

Got a call a day after sending in my enquiry! The whole process of renting and gaining information about the property was prompt and swift thanks to Guy Gregory. He was very responsive and helpful in answering my questions. Highly recommend Stirling Ackroyd!

Jennifer · 4 June 2024

★★★★★ 5/5

Trustpilot

Hannah Ryan was excellent with helping…

Hannah Ryan was excellent with helping us (first year uni students) to understand the process and the steps involved and helped us secure viewings and then a lovely house. cannot thank her enough!

Hannah · 20 November 2025

★★★★★ 5/5

Trustpilot

Great property management

Mela is always so quick to respond and resolve any issue that comes up with the property. I really appreciate it!

Costanza · 2 March 2026

★★★★★ 5/5

Trustpilot

Certainly

Certainly! Here's another review:"We had an outstanding experience working with Omar during our apartment search. From the moment we met, Omar demonstrated a deep understanding of the rental market and took the time to truly understand our preferences and needs. Their attention to detail and responsiveness made the entire process smooth and stress-free. Omar was always available to answer any questions we had and provided valuable guidance every step of the way. Thanks to their dedication and expertise, we found the perfect apartment that exceeded our expectations. We wholeheartedly recommend Omar to anyone in need of a reliable and knowledgeable agent.Emmanuel

Afreh · 14 February 2024

★★★★★ 5/5

Trustpilot

Good service from Omar

We were fortunate to have Omar Robertson assist us in finding our new home. From the initial contact, Omar was professional and efficient. He sent us a detailed list of properties that matched our preferences, and once we made a selection, he coordinated the visit.From there, the process became somewhat tedious as the reference company took longer than expected. However, throughout this time, Omar demonstrated exceptional patience and a polite attitude towards us. He advocated on our behalf, doing everything possible to overcome any obstacles that arose.I would like to highlight Omar's proactiveness and kindness towards clients. He was always one step ahead, anticipating our needs and providing exceptional service. His positive approach and willingness to overcome challenges made the entire process much more manageable. We are very grateful for his professionalism and highly recommend him as a real estate agent

Bárbara · 13 February 2024

★★★★★ 4/5

Trustpilot

Communications were ongoing with status…

Communications were ongoing with status updates

Glyn · 23 June 2026

★★★★★ 5/5

Trustpilot

Keo was hands down the best

Keo was hands down the best agent I’ve spoken to so far. Highly recommend him as an agent, helpful, knowledgeable and super patient considering I’ve never purchased a property before!

Alex · 16 December 2024

★★★★★ 5/5

Google

We had a great experience dealing with Yusuf. He was incredibly professional through out the entire process providing us with constant updates and helping us navigate the paperwork. Yusuf is a great communicator. He always responded in a timely manner with clear instructions. Yusuf is a pleasure to work with and I would recommend anyone looking to rent a house to use his services.

Matthew · 12 November 2022