Trusted Agent profile · Hackney
★★★★★
149 reviews across 1 platform
3rd Floor 86-90 Paul Street, London, EC2A 4NE, Hackney, EC2A 4NE
Savvy Location's office in Hackney, at 3rd Floor 86-90 Paul Street, is rated 4.7 out of 5 across 149 reviews on 1 platform.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotThe staff at Hoxtonmix are really nice…
The staff at Hoxtonmix are really nice and professional too
Thank you, Ryan! We're delighted to hear that you found our team both nice and professional.Team Hoxton Mix
5/5
TrustpilotI had a great experience with hoxton…
I had a great experience with hoxton mix thank you.
Thank you, Jordan! We're so glad to hear you had a great experience with us.Team Hoxton Mix
5/5
TrustpilotGood communication and nice to talk on…
Good communication and nice to talk on the phone beforehand. So far everything is going well!!!
Hi Callum,We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.Team Hoxton Mix
5/5
TrustpilotThe service was good
The service was good. As a customer I highly recommend it
Thank you, Billy! We're pleased you enjoyed the service and appreciate your recommendation.Team Hoxton Mix
5/5
TrustpilotI would definitely recommend your…
I would definitely recommend your virtual service to anyone looking for a company office address
Hi Mason,Thanks for your 5-star review! We sincerely appreciate your feedback.Team Hoxton Mix
5/5
TrustpilotVery easy to use and great customer…
Very easy to use and great customer service
Thank you, Kart! We're glad you found our service easy to use and appreciated the customer support.Team Hoxton Mix
5/5
TrustpilotFast response
Fast response, great service, all requests resolved instantly.
Thank you, Zain! We're glad you enjoyed the fast response and great service.Team Hoxton Mix
5/5
TrustpilotSuch a great company and makes my life…
Such a great company and makes my life way easier. Highly recommend for any business.
Hi Duncan,We’re so happy to hear you had a great experience at the Hoxton Mix. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.Team Hoxton Mix
5/5
TrustpilotGreat value and great customer service
I have been using Hoxton Mix for the past three years for my various companies and am always impressed with their service. They notify me immediately of any new post which is then emailed to me same day. Any issues are sorted quickly and professionally and their email support is responsive and helpful.This virtual office concept seems simple but is difficult to get right. I know, because I have used many similar services over the past 15 years and they've all been various shades of terrible.Would thoroughly recommend them - and have - many times.
5/5
TrustpilotEasy and quick setup that's also…
Easy and quick setup that's also cost-effective. Highly recommended.
Thank you, William! We're glad you found the setup easy, quick, and cost-effective. We appreciate the recommendation!Team Hoxton Mix
5/5
TrustpilotEasy and quick setup that's also…
Easy and quick setup that's also cost-effective. Highly recommended.
Thank you, Spencer! We're glad you found the setup easy, quick, and cost-effective. We appreciate the recommendation!Team Hoxton Mix
5/5
TrustpilotSee, smile, say hello...more than just an address...
Great smiles, teamwork and responsiveness as well as a very effective virtual office set up with options of working space and meeting room hire. Whether I am popping by to pick up post, requesting some mail scanned for me or hiring a room for a meeting I am always met with a very professional and friendly smile and tone. They do what they say they do in a friendly and personal way - whoever greets you upon arrival. Not just an address.....
5/5
TrustpilotI had an Outstanding experience
I had an Outstanding experience. 5 stars for me!
Thank you, Jesse! We're thrilled to hear you had an outstanding experience and appreciate the 5-star rating!Team Hoxton Mix
3/5
TrustpilotNot the smoothest of starts but there's hope..
Edited review.I recently signed up to use this company's VO services and it did not get off to the best of starts:1. I was treated appalling by one particular member of staff whilst trying to provide identification documents - I understand this has now been addressed.2. When I signed up I was bombarded with unnecessary emails and subsequent emails have bogged me down with unnecessary information.3. A bizarre encounter occurred - the website managed to obtain a private overseas address of mine which is entirely uncorrelated to my business. This has caused a lot of stress; mainly due to the way this has been handled by the Hoxton staff member. Despite discussing this with the MD, I remain rather concerned about this and still need answers as to how this happened. Once my IT support have investigated this issue I will update the review.4. The issues surrounding anti-money laundering could have been entirely avoided if they had included 'driving licence' as an option for verifying the address.5. Communication via email has been fairly messy, disorganised and without much care or diligence.The MD approached me fully intent on resolving these issues and has given me hope that any future issues will be handled more effectively and in a more appropriate manner.I will update this review again in due course.
5/5
TrustpilotVery impressed a genuine 5-star company
Very impressed a genuine 5-star companyIf you are looking for a virtual office service, then Hoxton Mix is for you. Everything has been very professional so far.
5/5
TrustpilotThe best service and the best company
The best service and the best company, and the best service
Hi Salvatore,On behalf of our team at Hoxton Mix, thanks so much for this positive review. It means a lot to us.Team Hoxton Mix
5/5
TrustpilotSign up went smoothly and the service…
Sign up went smoothly and the service is fantastic!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.Team Hoxton Mix
4/5
TrustpilotThey are great after all!
The Hoxton Mix and I got off on the wrong foot. I found them on Google and used their chat to ask some questions. They got back to me but I had some more, and... sadly, I never got a response to those. I was a bit on a rush to find a new address for my company already and since the reviews were so good, I signed up. Today I got my first letter and even though their site says that for international clients they charge £15 + VAT, plus 2.50 per letter, when I looged on to let them know what to do with my letter, it said they would charge me £5. On top of that, when I topped up my balance, I picked £20, got charged 24, but my balance was still only 20. I was dissapointed and left a bad review. Since the company director is c copied in all reviews to know what their clients think and what they can improve, as as soon as he read it he called me straight away. 1. They never got my email asking those questions before signing up. It might have been due to the fact that I hit response in the email itself when it is a ticket service. 2. They charge extra when a letter is bigger than usual since the it's also more expensive for them to forward it. I don't know how big is the letter, nor do I know where it’s from, but they are going to look at this to improve the client’s experience. 3. They are going to look on how to improve the top up experience regarding having to charge VAT as well. It turns out the option for international clients is fairly new and they majority of clients are actually residents in the UK, so they never had a lot of feedback on their system from international clients. I am amazed at how quicky they responded after expressing my dissatisfaction. They explained everything, showed that they cared, and went as far as they could to try and make me happy, which I really appreciate. We are all human and we all understand that mistakes can be made and things can go wrong. But they responded so quickly and were so eager to amend it and offer me a solution, that is all that matters at the moment. I will update my review after a few months with them, but even if we started off with the wrong foot, so far they seem a really great company. How all should be.
5/5
TrustpilotONE ANNUAL FEE
ONE ANNUAL FEE, NO MONTHLY BILLS. INEXPENSIVE AND BRILLIANT!!
Hi Ellis,Thank you so much for giving us 5 stars. You made our day!Team Hoxton Mix
5/5
TrustpilotGreat customer service
Great customer service, swift and responsive.
Thank you for being our customer and leaving us a wonderful 5-star review.Team Hoxton Mix
5/5
TrustpilotVery efficient and very clear to the…
Very efficient and very clear to the point!
Hi Lala,We're thrilled you enjoyed your time at Hoxton Mix! Thanks for the great review, we couldn't do it without customers like you. We hope to see you again soon!Team Hoxton Mix
5/5
TrustpilotI'm happy to work with Hoxton Mix
I'm happy to work with Hoxton Mix, always quick to respond, friendly, and my post are always ready when I ask to collect in person. Would thoroughly recommend
Hi Bora,We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.Team Hoxton Mix
5/5
TrustpilotBeen with them now for good few years…
Been with them now for good few years and provide a good reliable service overall.
Hello Seamus,We’re so grateful you took the time to share your feedback. It’s our pleasure to serve customers like you. Have a wonderful day!Team Hoxton Mix
5/5
TrustpilotCheap and easy sign-up
Easy sign-up, great service and price.
Hi KarlThanks for your 5-star review! We sincerely appreciate your feedback.Team Hoxton Mix
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savvy Location's Hackney office has 149 reviews across 1 platform: 149 on Trustpilot.
Savvy Location Hackney is rated 4.7 out of 5 across all 149 reviews.
Savvy Location Hackney, 3rd Floor 86-90 Paul Street, London, EC2A 4NE, Hackney, EC2A 4NE.
