Hunters Stoke Newington reviews in Hackney

★★★★★ 1/5

Trustpilot

They couldn’t care less

Would even put this into minus stars if I could. The most awful company I have ever had the displeasure of dealing with. Very good in getting you in at first however soon as they have their commission from you they don’t care about you. To start we had to push back as we had agreed a move in date paid for moving van. Kye who was our wonderful (not) estate agent thought it was acceptable to give us a call at 16:00 the day before to say we can’t move in this date. Extractor fan was broke in the property was promised this will be fixed at the start of our tenancy. They decided to send someone to fix this in our last 2 weeks of our agreement. The state of the flat when we moved in was beyond a joke grime on the kitchen top bathroom smelt disgusting was dirty. Carpets looked like they hadn’t been cleaned since the flat had been built. Marks all over the walls and blinds. We’re not trying to be overcharged for a cleaning service when the flat was left in 10 times better condition it was left in. Horrible company who don’t care about you after they have their commission. Also abysmal customer service constantly have to chase them for things

Emma · 20 August 2024

★★★★★ 5/5

Google

Great place to look for houses and flats, very nice and welcoming staff. I will especially recommend Juned, found me a nice flat. Thanks bud 👍🏽 …

Sir · 25 October 2022

★★★★★ 5/5

Google

Jay and Carla were great when we encountered problems with our references and were always happy to help! The best house hunting experience I have had whilst in london, and strongly recommend Hunters over the other bigger agents in the city.

Josh · 27 February 2024

★★★★★ 1/5

Trustpilot

Very unprofessional and rude agents

Very unprofessional and rude agents. They repeatedly called me while I was at work, and when I finally got back to them, they booked a viewing for the next day and told me to meet outside the property at the scheduled time.

GRT · 22 November 2025

★★★★★ 5/5

Google

We recently sold our property with Hunters and we couldn’t recommend them enough. The Sales process was very smooth as they were well prepared from the start, honest with the valuation, and communicative throughout. They provided excellent guidance and support when needed, included helping us to unblock other parts of the chain when it became stuck, even though they were not involved. Will happily endorse selling through Hunters Stoke Newington, and through Alex in particular

Elena · 29 October 2024

★★★★★ 1/5

Trustpilot

Do not use this estate agent

Would not recommend renting through Hunters - no communication, follow up or empathy from anyone here. Day one moved in- Leak all over the living area from a disconnected pipe that hadn’t been checked. Raised floorboards and bloomed worktop- No broadband access- No bins- Vent not fitted correctly in the bathroom(All reported no follow up from Hunters)1 month later - Still no broadband, bins arrive. Had to purchase expensive WiFi dongle in 12 month contract and unable to use electric car charger. - Phone line attachment broken and reported via Opeanreach -Had to chase Hunters for any action to be taken for the wifi for the whole apartment block2 months later- (Some) flats connected to broadband still some flats without wifi - low speed if usable- Our apartment was flooded with sewage water into the bathroom. - £150 to replace damaged bathroom goods - Pipes overflowing and all toilet/shower/sinks/washing machine and dishwasher unusable for 3 days- 3 days OFF work to facilitate fixing issues- Front door lock unstable logged 23rd July no follow up- Vent still hanging down in bathroom3 months in- Storage room ripped up from last month and no follow up from blocked pipes. Waiting to be flooded out- Stinks of sewage- No communication in over 3 weeks Do not care about welfare/lack of customer service. Shocking. I never write negative reviews and genuinely give people a bit of slack but this has been the worst I have experienced.

Abigail · 5 August 2024

★★★★★ 1/5

Trustpilot

INCOMPETENT

Hunters listed a rental property two days ago and I had contacted them making an enquiry an hour after it was posted. No response. so I went online and found a book a viewing form and completed it. No response. The next day I emailed asking further about the property. No response. Today no call or no email, no response. So I call up and I am informed that they are fully booked for viewings and they probably wont do another one. Absolutely no communication. Zero customer service.An entirely incompetent estate agents. I had to drag the information out of them and at no stage was I contacted. The entirety of their reviews for 2024 details their utter incapability.

Anonymous · 12 July 2024

★★★★★ 5/5

Trustpilot

Hunters Estate Agent review

Amazing service from start to finish .A special mention to Della who went above and beyond what was expected, Della's communication was fantastic even on her days off she would chase information and update us. Della was instrumental in the completion date and kept the chain together. We'd of been lost without her. Thanks Della. Highly recommend.

Jen · 2 October 2022

★★★★★ 1/5

Google

I had to take them to court to get 8 months of rent paid to me. They collected the money ftom the tenants and then refused to pay the rent to me making up a list of excuses none of which were valid. I had to ask the tenants to pay the rent directly to me and then then threatened my tenants. I won at court. But you always lose as you pay costs. Don’t go to them for lettings or sales as they are run and owned by the same corrupt person Sam Sharif.NegativeQuality

Sam · 25 October 2021

★★★★★ 5/5

Google

From start to finish, the team at Hunters were very supportive and informative up to the point when I was deciding to sell my flat. After I went onto the market they were regularly in touch with me regarding updates and feedback from viewings which helped me get a good idea on what market conditions were like. We had an offer within the first weekend - and Hunters were amazing at seeing it all through to the end! They should be everyone's go-to agent in Stokey!PositiveResponsiveness, Professionalism

Beyond · 25 October 2021

★★★★★ 1/5

Trustpilot

Not recommend at all

Not recommend at all. Once deposit is paid they not answering any emails. Dificult to sort any issue and also forget about getting deposit back at the end. Avoid

John · 24 February 2026

★★★★★ 5/5

Google

One of the best letting agents I have worked with. Very quick to respond to questions/emails. The agent gave me a genuine overview of the property and landlord during viewings. I did not feel like I was given a …

Julia · 16 November 2025

★★★★★ 1/5

Trustpilot

Took a day off work for a confirmed…

Took a day off work for a confirmed viewing, turned up, and was told they couldn’t show me round because they “didn’t have the keys.” You couldn’t make it up. Utterly shambolic, a complete waste of time and money. Shows a total lack of respect for people’s schedules.

Asad · 28 August 2025

★★★★★ 5/5

Google

Nicole was incredibly helpful and responsive throughout the process of renting a property with Hunters. She explained things I didn't understand and ensured I had everything I needed. Thanks so much!PositiveResponsiveness

Lucy · 13 November 2021

★★★★★ 1/5

Trustpilot

Appalling customer service from the…

Appalling customer service from the stoke office and I'm not even one of their tenants, had the misfortune to be involved with a leak from one of their tenants, it took over 6 months to get to the repair stage which when done was really poor workmanship so I'm having to do it myself, the staff are unhelpful and don't care so if they treat third party tenants like that it must be really bad for their own tenants.

Chris · 10 July 2024

★★★★★ 5/5

Google

We had a great experience with Hunters to sell our flat. We worked with Alex who was really responsive (even answering text messages and contacting our buyer while he was away on holiday). Towards exchange we needed him to get involved a lot more to get the sale over the line and he did a great job. We were very happy with them and would recommend them.PositiveResponsiveness, Professionalism

Ellie · 25 October 2020

★★★★★ 5/5

Trustpilot

The sale of our mum’s house by Hunters estate agents

Hunters have just sold my mum’s house and the whole experience from start to finish went so smoothly. James cane and valued the property and he was very kind and professional. Rebecca who handled the sale was brilliant! She was always in communication with my sister and I and kept us informed at every step of the way. She was always quick to answer any queries we had and was very prompt in resolving them. The other staff were also very kind and professional and really supported us in what has been a very emotional journey. Thank you all so much! 😃❤️

Julie · 18 June 2024

★★★★★ 5/5

Trustpilot

I have dealt with Janet Tretton at the…

I have dealt with Janet Tretton at the company's Newington Green office since 2008 and have always found her helpful, courteous and reliable. She has been of great assistance in dealing with many issues over the years.Bronwen Holly

Bronwen · 23 February 2024

★★★★★ 1/5

Google

Organised a viewing and I called them 2 hours in advance and confirmed the viewing was going ahead. When I arrived no one turned up. I tried calling them but they ignored my calls. When I called the branch there was zero accountability and told me there was nothing they could do and refused to give me the details of the person responsible or any manager. Very unprofessional. Avoid at all casts if you don't want your time wastedNegativeProfessionalism

Callum · 25 October 2021

★★★★★ 5/5

Google

Alan has been very helpful and responsive through the conveyancing process, which was unusually complicated due to factors outside our control.

Lisa · 9 January 2023

★★★★★ 5/5

Google

I recently had the assistance of Abbie and Emma on a refurb of my house. They really went to brass tacks and helped with everything. From assisting with planning and design, to sourcing quotations, and arranging the contractors, which by the way were very respectable and efficient. Would highly recommend their service to anyone going for any construction works to their property. Was good to have an easy ride. 5 stars.

Frank · 25 October 2022

★★★★★ 5/5

Google

We recently completed buying our first house with the fabulous team at Hunters in Stoke Newington! Alex and Shaheel were knowledgeable and non-pushy. Once we had the offer accepted, they kept us up to date on developments. Would definitely recommend.

Michael · 29 December 2023

★★★★★ 5/5

Google

Very satisfied with Hunters Stoke Newington on my recent flat sale. Shaheel and Alex were both available for any queries, really quick off the mark and were open and honest throughout the whole sale. Would definitely recommend!

Amy · 27 February 2024

★★★★★ 5/5

Trustpilot

Hunters Northenden branch

Hunters Northenden branch. Louis at Hunters could not have been more helpful. I was renting a retirement property for my father who was moving areas to be nearer us. Louis was very understanding of our needs and our urgency and we had everything sorted within 3 weeks. He was very efficient and answered emails very promptly. We couldn't have had a better experience.

Kerry · 29 August 2021