Hunters Stoke Newington reviews in Hackney

★★★★★ 1/5

Trustpilot

Dishonest, incompetent and terrible attitude

Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.

Adam · 8 July 2019

★★★★★ 1/5

Trustpilot

Hunters Belmont Circle

Called Hunters Belmont Circle to arrange a valuation of my home. They asked me the reason for wanting to sell and when I told them it was because we're divorcing the representative immediately turned frosty and said they charge for valuations if your selling due to divorce. Imagine you're presented with a very devastating and traumatic life event, and then the pariahs come a hunting to see if they too can make a profit out of someone else's misery. Shameful.

Stephanie · 29 October 2024

★★★★★ 1/5

Trustpilot

Why all the complications?

Tried to book a viewing online of a property in South Shields. I received multiple text messages and emails asking me to complete a further questionnaire before they could proceed. This questionnaire then appears to have prompted another questionnaire (with multiple further texts and emails), which looked like it was going to try and book me in for a property valuation of my current home. I decided instead to call and try and book a viewing. The gentleman who answered seemed thoroughly disinterested and told me viewings could only be booked for weekdays, and only during the hours of 9am to 5pm. I explained that I work during those hours (as most people do, I would suspect) and he said, 'Ok then, bye' and terminated the call.Not sure exactly how anyone is supposed to view a property with Hunters.

Steven · 26 October 2024

★★★★★ 5/5

Google

We cannot fault the service from Hunters. We bought our first property from them nearly 8 years ago and are now using them to help rent and manage that property, due to us relocating. All the staff are great but a particular mention goes to Jay. He has worked so hard, is always so professional and extremely helpful. We have felt really grateful to have his expertise and dedication in supporting us in becoming landlords for the first time.

Emily · 25 October 2022

★★★★★ 1/5

Google

I am a landlord with several properties which were managed by Sha the owner of the Hunters Lettings. He has since November kept all the rents which were paid to Hunters by our tenants and has not paid the money. to me even though we have threatened him with Court Action.We have been chasing him since that time but he avoids my phone calls and emails and there is a huge amount of money outstanding. He also has not returned tenants deposits. Be very careful landlords and tenants he is not to be trusted. Don't fall for his or his staffs promises. There is a reason why staff keep leaving.

Kamaljit · 26 October 2018

★★★★★ 5/5

Google

Jay Ahmed and the team at Hunters were really on it. They know their stuff, they know the market and put simply; they deliver. Jay is a great professional who deserves full credit for providing such a top class service in the property and lettings industry.

Matt · 26 October 2019

★★★★★ 5/5

Google

We just completed the purchase of our house in London (N16) with Hunters, Stoke Newington. From the first viewing till the very end we worked with Alan. It was not a straightforward case and he handled it very well. He was very responsive to all our queries, followed closely the process and kept us updated. We couldn’t have asked more. Five stars to Hunters and, especially, to Alan.PositiveResponsiveness, Quality, Professionalism

Katerina · 25 October 2021

★★★★★ 1/5

Trustpilot

Extremely bad experience with Unprofessional and Rude people... Preston Road Wembley branch

Preston Road Wembley BranchI regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start.Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company.Thank you for making this an experience I will never forget, but for all the wrong reasons.

Avi · 12 October 2024

★★★★★ 5/5

Google

Hunters, and Matteo specifically, have been great in helping us buy our new home. His attentiveness and constant availability made a big difference throughout the entire process. He is always quick to respond to our questions, and is dedicated and committed to making everything go smoothly. Thank you!

Finn · 10 October 2024

★★★★★ 5/5

Google

I bought my flat through Hunters a couple of weeks ago. They were on top of everything and helped with all the little inevitable snags. I dealt primarily with Shaheel who was excellent and great at keeping in contact and moving things along. Would recommend to anyone

Dominic · 22 October 2024

★★★★★ 5/5

Google

I've been delighted with Hunters property management of my Stoke Newington flat. Shah and his team were really effective and communicative through the whole process of renting out the flat. They've also always been responsive to both the tenants and to me with anything that has come up with the flat. They have high-quality contractors to complete work and keep me well-informed of costs and timings of the work. I would highly recommend any landlord to have Hunters Stoke Newington manage their property.

Elizabeth · 26 October 2017

★★★★★ 5/5

Trustpilot

Thank you so much to Rob

Thank you so much to Rob, I believe, that’s his name for going the extra mile to get my wristwatch fixed. It had unfortunately come apart whilst they were trying to install a battery. I am eternally grateful as the watch was special to me. They were most apologetic and ensured that everything was done to get the thing up and working. So once again thank you for your excellent customer service.100%

Linda · 20 March 2021

★★★★★ 1/5

Trustpilot

Absolutely the worst estate agents

Absolutely the worst estate agents , I booked a flat viewing at 4:45pm on Friday evening , I was left a voice message in the morning asking if I couldn’t attend please let them know, I was attending so not necessary, I drove for 50 mins in rush hour traffic and got to the property about 4:47 pm 2 mins late, on the travel over I phoned up the company 4 times leaving messages saying I will be slightly late no answer, when I go to the property the agent wasn’t there , no phone call to my mobile at any point, I knocked on the door and the owners were there very surprised to see me 🤔🤔 I said hi I have a viewing which they replied oh we didn’t know and there has been no agent there today waiting for me, it was very awkward looking around and then I left, the whole situation was a joke how DARE YOU treat potential renters/buyers that way not even turning up and even letting the owners know, waste of my travel time and petrol money , email the agents and they replied back there was someone there but because u was 2 min late they left as there to busy to wait, CROCK of S**t no one was there confirmed bye the owners, I really hope your company goes bust and u all lose your jobs , I should of look at the reviews on here before contacting your agency as there shocking and the worst Iv ever see. For a company Shameful Sharon mcevoy rude lady stay clear

Scott · 16 September 2024

★★★★★ 5/5

Google

Jay was so efficient in getting everything sorted for my new flat - from the initial viewing to getting the keys. Friendly service always and quick to reply. Thanks again.

Catherine · 17 October 2024

★★★★★ 1/5

Trustpilot

Hunters

Hunters- Wallasey branchHunters- Wallasey branch. Horrendous. Absolutely no compassion or care during Covid-19. Even though the landlord is probably taken advantage of his mortgage holidays. Had no working fire alarms since February!!! Don’t reply to emails or answer the phone. DO NOT RENT OFF THESE. House was filthy when we moved in took me 4 days to clean before stuff could be moved in- told them this and they just said rented as seen.

Ali · 13 July 2020

★★★★★ 1/5

Trustpilot

Avoid at all costs. The worst of the worst!

Couldn't have come across worse agents. Took two months to get the house on the market because of continuous delays with contracts, photos and communications. Extremely unresponsive overall, would sometimes have to call for weeks to get an answer or an update. The agents come to house viewings without knowing anything about the house and they lie more than any service provider I've ever dealt with. The absolute bottom of the barrel of estate agents. Avoid at all costs!

Alexandra · 28 September 2024

★★★★★ 5/5

Google

I sold my flat through Anthony at Hunters and my experience was excellent from start to finish. The viewing process was painless, I received 5 offers within a week and once I'd accepted an offer Anthony was really helpful in chasing solicitors and speeding the whole process along. I don't really feel that at any point they could have done anything better - polite, professional, helpful and I got a great price for my flat - what more could you ask for?

Emma · 27 October 2015

★★★★★ 1/5

Trustpilot

If I could give zero stars or negative

If I could give zero stars or even negative stars, I would. From renting the property, collecting the keys, discussing the lease renewal, to the recent issue with rent payments, it has been a complete disaster.When I first viewed the property, I told the agent at Hunter that my current lease was ending soon and I needed to speed up the process of getting the keys. The agent assured me it would be fine and agreed to hand over the keys on Monday. However, I spent the entire Monday chasing them from morning to evening, even going to their office, but still didn’t get the keys. When I arrived at their office, they told me some documents weren’t signed. I couldn’t believe they only realized this after I had to show up in person. The next day, I contacted them again in the morning, and once again, they weren’t ready. It wasn't until late Tuesday, right before their office closed, that I finally got the keys.A year later, when it was time to renew, Hunter told me the landlord agreed not to raise the rent, and I immediately accepted. They sent over the renewal documents, but before I could sign and return them, they called the next day saying the landlord had changed their mind and wanted to increase the rent by £200. I was shocked. How could they go back on their word? Hunter even insisted that the landlord had the right to do so because there were still two weeks before the lease renewal, otherwise, the landlord could end the tenancy. This felt like bullying, but I had no choice but to agree.Yesterday, I received the payment invoice for the renewal, but the amount listed was still the old rent. Since they issued the invoice, I paid the amount stated. Today, they realized their mistake and sent me an email asking for the remaining balance, even rushing me to pay immediately. I was at work at the time, so I couldn’t make the payment right away. Later, Hunter's agency called me, and instead of being polite, they demanded I pay as soon as possible. I told them I was working and couldn’t pay immediately, and that it was their mistake, not mine. They insisted I pay after work, but I had other commitments. I can’t believe they made the mistake but still had such a rude attitude.I will never use this company again, and I hope they go out of business to avoid further damaging the reputation of service companies in the UK.

Josie · 6 September 2024

★★★★★ 5/5

Google

Ella and Alan were very informative during the property valuation. They quickly negotiated and achieved a price well above our expectations. Would highly recommend 👍 …

Woodstock · 9 January 2023

★★★★★ 5/5

Google

Irfan was super helpful showing us around a number of apartments in the Stoke Newington area. He moved quickly to arrange a second viewing on the property we liked and paperwork in place within a week. The team at Hunters are all professional but Irfan in particular went above and beyond to ensure communication was clear and there were no surprises - would highly recommend both Irfan and Hunters to anyone looking to move into the area.

Leah · 26 October 2018

★★★★★ 1/5

Trustpilot

I had Terrible Experience, Avoid at All Costs

I had an extremely disappointing experience with this estate agent. I paid a deposit for a flat, expecting everything to go ahead as agreed. Not only did they fail to give me the flat, but they also refused to return my deposit. Completely unprofessional and dishonest behaviour. I would strongly advise others to stay away, this is not how business should be done.

Abbz · 13 April 2025

★★★★★ 1/5

Trustpilot

My daughter rents through hunters and…

My daughter rents through hunters and has for some year , their repairs support is appalling she has waited since before Christmas for repairs plus the latest repair is really bad mould in her 13 year old sons bedroom myself and daughter have been in repeatedly and to date these are still outstanding absolutely disgraceful would love someone to contact me personally to discuss these matters

Mrs · 19 March 2025

★★★★★ 1/5

Trustpilot

Poor customer service

My partner and I are looking to relocate to an area around a 5 hour drive away, we found a property with Hunters and booked a viewing. We loved the property so we asked the agent what to do next and he said email so we can get sent an application form; because we liked the property so much we emailed and called the branch to try and get ahead with our application. No answer from the branch after numerous calls over the period of an hour so we decided to go to the branch instead. After speaking to someone in branch (not part of the lettings team so they couldn't help us) they sent an email over to someone from the lettings department with our profile so they could send us an application form via email. This seems great, two emails, one from us and one internally expressing our interest in the property. However fast forward one week, with nothing from them and more attempts to contact from us, we finally get through to be told that someone that viewed on the same day as us has already completed all the applications and is set to start renting the property. No apologies or anything after explaining the situation and that we'd been trying to get in contact for a week.

Ethan · 28 August 2024

★★★★★ 5/5

Google

Have had a pleasant stress free experience as a tenant over the past 5 years. Anytime I’ve had a query/ raised an issue it has always been addressed or tried to be resolved. Janet in particular has been of great help to me over the years and is an asset to the company!

Yemi · 27 May 2024