5/5
Great service, very professional agency. Special thanks to Aysima who was very helpful.
Trusted Agent profile · Hackney
★★★★★
787 reviews across 3 platforms
Unit 1, 110 Curtain Road, Shoreditch, EC2A 3AH, Hackney, EC2A 3AH
Hunters's office in Hackney, at Unit 1, is rated 3.0 out of 5 across 787 reviews on three platforms, including 248 Google reviews rated 4.6.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
Great service, very professional agency. Special thanks to Aysima who was very helpful.
1/5
Rude and unprofessional
I had a viewing arranged and nobody could give me a meeting point for a large apartment building with several entrances. Spent nearly 20 minutes at the location wondering around and trying to reach the person that was supposed to show me around, all calls declined. Office couldn’t get through to her either and when she finally calls me is to rudely tell me off for not showing up at a different entrance when she never told me where to go, speaking to me in an angry tone and then hanging up.
1/5
I'd like to warn others about my experience with Hunters Shoreditch. I moved in 6 months ago and since then I expected a wide range of issues that were left unaddressed. The heating broke down during the coldest days this winter for almost a month and now I have been left without a working shower/bath also for about a month - I have to use gym facilities to go to work. I spent hours writing emails to the agency but my requests are being ignored. I won't even mention smaller issues that were ignored but not having central heating or running water for such a long time is unacceptable. My request to contact the landlord directly (who is probably unaware about the situation) has also been ignored despite being a statutory right of a tenant.
5/5
Paulo was extremely efficient and helped us land our dream home while there were multiple bids on the flat. Couldn’t be happier with the quick turnaround and professional service!
Hi Eileen, thank you for your 5* review! We are delighted to have found you your perfect home!
5/5
I had the pleasure of having Kerem Arif of Hunters Shoreditch show me a few properties recently. He was professional during the whole experience and helped me find an amazing property at a great price. I had some reservations due to previous experiences with lettings agents but he went above and beyond to help me in my search and would highly recommend visiting the branch to speak to him if you are on the hunt for your next home!
Hi Jake Codd, Great to hear! We are really happy we made the whole process of moving pleasant for you.
5/5
Gokhan was absolutely awesome! My last fast has a very bad leak which ending of destroying a lot of my stuff and caused me so much distress. I needed a great new flat as soon as possible and he really came through for me. He has a great energy and really is a one of kind guy, would recommend a 100 times over!
1/5
I really wish I could write a positive review for Hunters, especially after so many other positive reviews. However, after many emails and attempts to retrieve our deposits, my former housemates and I have had to resort to legal measures against both Hunters and our previous landlord who failed to protect our deposits under the legally binding Deposit Protection Scheme. Unfortunately, Hunters are now ignoring our emails. The last six weeks have culminated in a very stressful, time consuming and financially draining experience which I feel could have been completely avoided.
Hi Angela We are very sorry about the negative experience that you had with your Landlord. As it is now clear that it was not Hunters that caused a delay in the release of your deposit can you kindly remove or update this review? Many thanks
5/5
I am a 46 year old German engineer and moved to London 6 months ago for work. I needed a short term let and whilst I was met with disdain from other agents, the people at Hunters were incredibly sympathetic to my plight and showered me with great empathy; especially from Paul Floyd. I was able to secure a flat for 6 months and even ended up extending my stay, so that I could spend a little bit of time exploring the wonderful city of London with my family. Without this incredible agency I don’t know what I would’ve done. Danke Floyd and the rest of the team!
HI Luke Halliley, We`re really happy you had a great experience working with us. We looking forward to working with you again!
2/5
We have taken our flat off the market…
We have taken our flat off the market following 2 failures by the agents in Filey. All seemed well to start with,enthusiastic staff produced good pictures etc. We had a viewing, a few days later we had the good news that the lady was to purchase. 3 weeks later, we were informed that she was indeed NOT buying our flat, but another in our block, still not sure where the responsibility for this lies. The second occasion, we had a second viewing from a few months ago, so were really excited. 5 minutes after the appointment we were informed the gentleman didn't even have his property on the market !! Apparently, we should have stipulated we only wanted people who are in a position to proceed. Never have we heard such stupidity, thought agents sold properties !!??
5/5
Gokhan was super helpful, communicative and friendly when showing us the flat and organising our tenancy :)
1/5
Electing Not to Evict Violent Tenant which Assaulted Another Tenant with a Knife
I am compelled to write this review to express my deep concern and disappointment with the lack of action taken by Hunters in response to a serious safety incident within one of their managed properties.Recently, I was assaulted by one of their tenants who not only brandished a knife but also forcibly entered my apartment and injured my cat. This shocking and dangerous incident has left me and other residents in the building feeling vulnerable and fearful for our safety.Despite the severity of the situation, and their tenant pleading guilty to assaulting another tenant, the response from Hunters has been shockingly inadequate. Instead of promptly addressing the issue and taking steps to ensure the safety of all residents, the management has refused to evict the responsible tenant. This decision is not only a blatant disregard for the well-being of other residents but also a failure to uphold the basic standards of tenant safety and security.It is deeply disheartening to see a property management company neglect its responsibility to maintain a secure and peaceful living environment. The safety of tenants should be paramount, and it is unacceptable that Hunters is allowing such a threat to persist within the community.Prospective tenants, please be aware of the lack of security and prioritization of tenant safety at properties managed by Hunters. In the face of a serious security breach, the management's inaction speaks volumes about their commitment to the well-being of those who entrust them with their housing needs.I urge Hunters to reconsider their stance and take immediate action to ensure the safety and security of all residents in their managed properties.Michael Ryan
5/5
Had a great experience with this agency! One of the best in the whole city of London. Lina was extremely helpful and made the whole process a breeze. 5 stars!!!
Hi Alissa Budish, Great to hear! We are really happy we made the whole process of moving pleasant for you.
2/5
Had Hunters out to value my property…
Had Hunters out to value my property for sale but got really bad vibes from the valuer. Found them to be unprofessional so went with another agency (who were amazing)Unfortunately a property I liked was up with Hunters. Tried to negotiate a deal on the property but the communication through Hunters was not good. I don’t think it was the process rather the person handling it. When negotiating you would expect them to act as professional intermediaries however they were disinterested and as cold as a wet fish. I would have been better dealing directly with the homeowner and we may have been able to make a deal. I left my offer on the table but I have no idea if that was ever passed onto the homeowner. I’m sure there will be some great Hunters branches out there but I’ve not come across one yet. My heart sinks a bit now if I see a property up with Hunters. I just don’t want to deal with them ever for a purchase.Edit.We did end up buying a house through a Hunters branch. Although I did do the deal directly with the homeowner in the first instance we agreed on how to proceed and then we went to the agent. They were actually very good so I guess it’s pot luck which branch you use.
1/5
Totally disgusted
Totally disgusting practices. This company are selling a detached property next to my home. They say it’s impossible not to include a photograph of the full frontage of my house as well. I requested the photo be cropped or changed. For a few days I regained my privacy but again the original photo has returned and is all over the internet. They say they can’t show their clients garage without my house being in the picture. Absolute garbage as the garage is on the other side of the house being sold not next to my house!!! It’s obvious they are using my home to paint a picture of a nice residential road. It’s 100% possible to take a photo showing the house , driveway and garage of their clients property without including my home. Awful just awful.
5/5
Had the best flat hunting experience so far with Gokhan, he’s been a great help throughout the whole renting process. The service from Hunters is responsible and warm. The flat came with good condition and a nice building manager. My roommate and I are beyond satisfied.
Many thanks for your review, Karen. We are pleased that you had a positive experience with Hunters Shoreditch, and will pass on your feedback to Gokhan. We wish you all the best in your new home.
4/5
Was looking for a property through hunters, great service. Very transparent about the fees, properties and kept me well informed. I dealt with Melvin in the branch, really professional.
Hi Melvyn Abraham-Hagan, Thank you so much for your kind words. We look forward to working with you again!
5/5
Massive thanks to Hunters Brentford
Massive thanks to Hunters Brentford, especially Josh, Vic and Min Sharma who we’re always at the end of the phone to answer our queries and keep us sane through the minefield of selling our property. Josh was especially helpful with his excellent communication, he really owns his job 👏👏👏👏👏 Thanks again to you all.
1/5
If I could give a negative score I would
S. YORKS. If I could give a negative score, I would. What an absolute bunch of useless w-----s. As a tenant we, get 6 monthly inspections, not a problem at all. The problem is, they hardly ever do the work needed & when they do, they employ the most r------d & incompetent person possible & the quality of the work is ALWAYS s--t. When you complain, they do nothing about it. For people using them as an agent: they are letting your properties deteriorate while charging you the earth.
5/5
Huge thank you to Hunters estate agents Abbeywood
A huge thank you to the Hunters team at Abbeywood, Helen Pittard,Sam King; Dominic Blake, Through your extensive knowledge of the market,the sale of the house was effortless and stree free,great communication throughout, we are so impressed with how easy you made the process and cannot thank you enough. The use of a sales progressor (Laura) was very much appreciated Andy, Dave; Paul
1/5
I was called in regards to a rental of…
I was called in regards to a rental of a property. Property has a tenant renting still while adequate information wasn’t provided. Lastly a hmo was offered which wasn’t what I am or was looking for.
5/5
Paulo was great!! Was quick to get me in and made the whole process super smooth. Definitely recommendPositiveProfessionalism
Hi Lewis, thank you for your great review for Paulo! We are glad we made the process easier for you and we look forward to working with you again!
5/5
Gemma gave great service…
Gemma from the start was very prepared and came with all the relevant information the others did not all has been smoothly run and I have no problem of recommending them
1/5
This estate agent are useless
This estate agent gives all the sales patter and promise to do all sorts fail to ring you back lie about the situations going on I have a few properties to sell I've had rented for years but giving them up as retiring I will not be using this company after the last experience all I can say is avoid
5/5
I went to view a property with an agent I believe called Levander and I must say, he was very knowledgable!! He provided me with all the details I needed to know as this would be my first time renting a property. Also to say the house was amazing is an understatement!! If your looking for a property or need more information hunters is the place to go to!! More so, speak to Levander!! Great service.
Hi Sally Nguyen, Great to hear! We are really happy we made the whole process of moving pleasant for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Hackney office has 787 reviews across three platforms: 248 on Google, 2 on Yell, 537 on Trustpilot (across the whole business).
Hunters Shoreditch is rated 3.0 out of 5 across all 787 reviews, and 4.6 out of 5 on Google from 248 reviews.
Hunters Shoreditch, Unit 1, 110 Curtain Road, Shoreditch, EC2A 3AH, Hackney, EC2A 3AH.