Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAwful. Unprofessional. Never use this agency. They will never help you once the deal is made. They will ignore your requests and try to get you to pay for anything that happens during the tenancy. Even if you find a nice property advertised by them, look for another agency that can sell or rent it to you. These are crooks and don't know how to do their job. And we had this confirmed by a number of people who tried to do business with them. Steer clear. Don't give them your deposit in any case.
One · 25 October 2017
★★★★★ 1/5
GoogleVery poor service. Absolutely ignored us during the tenancy and the leaving process was a bit of a nightmare. An obstacle race, in fact.
They tried to scam us so many times and in so many different ways that we actually feel very proud of the little amount they were able to hold back from the deposit in the end (and we're fighting for it at the TDS, regardless). And me and my partner are lawyers.
If you decide to enter into an agreement with this people despite this, please review the agreement very carefully. Dodgy sections to be removed before signing are for granted.
Ismael · 25 October 2017
★★★★★ 5/5
GoogleHad a great experience securing a rental property with Jack. He was super knowledgeable, responsive and happy to help wherever he can.
Made the process streamline and stress free. Thanks for the fantastic customer service Jack!
Adam · 11 October 2021
Agent replied · 23 October 2024
Hi Adam,
Thank you so much for giving our Marylebone Branch in particular Jack a 5-star review : ) We are delighted to hear that he's been looking after you so well and made this difficult process stress free. We will pass on your kind words to him, he will be thrilled to hear your feedback and recommendation : )
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleWe found Andrew Assaker very professional. We had a very positive experience from start to finish. Andrew exceeded our expectations, was very helpful, gave good advice and was a pleasure to deal with.
Happy to recommend.
Chris · 11 October 2021
Agent replied · 23 October 2024
Hey Chris,
Thank you so much for taking the time to write this review and for the recommendation. We are so pleased you had such a positive experience with Andrew and that he exceeded your expectations.
Best wishes,
Fraser & Co Team
★★★★★ 5/5
TrustpilotI have been using Cuttly on a free plan…
I have been using Cuttly on a free plan and had some problems with some German special characters (umlauts link ö and ä, sharp s) in the redirected full-link als parameter. I received very fast response and they solved the problem on the same day! Great support for a free plan - very unusual.
Hartmut · 29 March 2023
★★★★★ 5/5
GoogleI had a fantastic experience with these chaps. Daniel Green in particular was an absolute delight to work with. I have every intention of working with them again in the future, you should too.
H · 11 October 2021
Agent replied · 23 October 2024
Thank you so much for giving our Marylebone Branch in particular Daniel a 5-star review : ) We are delighted to hear that he's been looking after you so well. We will pass on your kind words to him, he will be thrilled to hear your feedback and recommendation : )
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleGreat experience with Dan at Fraser & Co. Could not have been more helpful - found a property that met our needs and was honest and available through every step of the process.
Tom · 11 October 2021
Agent replied · 23 October 2024
Hi Tom,
Thank you so much for taking the time to send this!
We’re glad that you had a great experience with us and especially with Dan. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Best Wishes,
Fraser & Co Team
★★★★★ 5/5
TrustpilotI love this app.
I love this app.
We have been using Cuttly for 2 years in a row and is really easy to use and metrics are perfect for getting insights from our audience.
I think they should allow to gather same tag links and give global analytics of each tag.
Gustavo · 6 July 2023
★★★★★ 5/5
TrustpilotProblem Solved so Quickly
I have shared a wrong links with peoples which need to corrected on urgent basis. I feel panicked and emailed them. They have shared the link how to resolve it and it worked perfectly. This was real quick and life saving for me! Thanks a lot to their instant, quick and helpful support!
Tamanna · 2 February 2023
★★★★★ 5/5
TrustpilotMy experience good
My experience good. Lift and generator servicing my Pro personal work....?
Mamun · 2 March 2025
★★★★★ 5/5
GoogleI enjoyed working with letting agent Daniel. He helped me so much with my first let in UK, without his advising letting process would be more complicated to me.
Yury · 11 October 2020
Agent replied · 23 October 2024
Hi Yury,
Thank you so much for giving our Marylebone Branch in particular Daniel a 5-star review : ) We are delighted to hear that he's been looking after you so well and you enjoyed working with him. We will pass on your kind words to him, he will be thrilled to hear your feedback and recommendation : )
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleEasy access to the Lloyds Bank 2 doors up from the basement in here.
Gareth · 25 November 2024
★★★★★ 5/5
TrustpilotBest company
The best link shortening site I have ever worked with is cutt.ly
Their interest and communication is very good. I recommend it to everyone. I love you ❤️
My membership address is: exploadtr
Bets · 20 September 2023
★★★★★ 1/5
GoogleAvoid at all cost, misleading sales and bullying customer without recognition of their responsibilityNegativeQuality, Professionalism, Value
Charles · 24 October 2021
Agent replied · 23 October 2024
Dear Charles,
I have spoken directly to our sales team down at Plaza Collection to understand this situation better. I understand you have an issue regarding the brand of washer/dryer, fridge freezer and kitchen sink.
The specification is detailed on page 32 of the development brochure and also within the contract that you have received. Developers rarely directly specify exactly what brands they are using on their developments, as this changes so quickly. If they are specified, they have a disclaimer against them saying ‘it is subject to change’.
I understand that you are yet to exchange contracts on the apartment that you are currently buying, at this stage we understand that you are still want to proceed with the sale, so if you are unhappy with the specification, we can indeed fully withdraw from the sale and offer you a refund.
I must reiterate that at no point our sales team would mislead any you or any of our clients, we monitor the sales procedure extremely closely, ensuring that all clients receive satisfactory service throughout the buying process.
We have currently sold over 80% within this development and have had no complaints of this nature.
If you would like to discuss this further, please email our complaints team: complaints@fraser.uk.com.
Kind regards,
Fraser & Co Team
★★★★★ 1/5
GoogleAvoid at all cost, misleading sales and bullying customer without recognition of their responsibility
Charles · 11 October 2021
Agent replied · 11 October 2026
Dear Charles,
I have spoken directly to our sales team down at Plaza Collection to understand this situation better. I understand you have an issue regarding the brand of washer/dryer, fridge freezer and kitchen sink.
The specification is detailed on page 32 of the development brochure and also within the contract that you have received. Developers rarely directly specify exactly what brands they are using on their developments, as this changes so quickly. If they are specified, they have a disclaimer against them saying ‘it is subject to change’.
I understand that you are yet to exchange contracts on the apartment that you are currently buying, at this stage we understand that you are still want to proceed with the sale, so if you are unhappy with the specification, we can indeed fully withdraw from the sale and offer you a refund.
I must reiterate that at no point our sales team would mislead any you or any of our clients, we monitor the sales procedure extremely closely, ensuring that all clients receive satisfactory service throughout the buying process.
We have currently sold over 80% within this development and have had no complaints of this nature.
If you would like to discuss this further, please email our complaints team: complaints@fraser.uk.com.
Kind regards,
Fraser & Co Team
★★★★★ 5/5
TrustpilotA fantastic team is working on this…
A fantastic team is working on this project. Support works very quickly and always responds to any queries. A few times we asked for tools they didn't have, and they immediately developed a solution specifically for our needs.
Nepagydomas · 13 September 2022
★★★★★ 5/5
TrustpilotPerfect
Since I have known cutt.ly I have not used another service to shorten urls.With the free plan, it already gives me everything I need. I don't want to imagine paying!Their technical support, second to none. Response and solution in less than 4 hours.It is a pleasure ...
Eduardo · 12 February 2021
★★★★★ 5/5
TrustpilotExcellent Service For Us
Cutt.ly is a very nice and straightforward URL shortener, with beautiful dashboards and an easy to use API. Moreover, I’ve have very positive interactions with the support team, who answered my requests promptly and in a satisfying way. Can recommend!
M · 16 April 2022
★★★★★ 5/5
TrustpilotExcellent service
Cutt.ly is a very nice and straightforward URL shortener, with beautiful dashboards and an easy to use API. Moreover, I’ve have very positive interactions with the support team, who answered my requests promptly and in a satisfying way. Can recommend!
Kitty · 4 April 2022
★★★★★ 4/5
TrustpilotGood one!
Really amazing product! Blends well and its portable feature makes it little different as u can carry this instacupp blender with you anywhere. So its cool💯
Laveena · 4 May 2023
★★★★★ 5/5
TrustpilotAmazing discovery!
I've discovered this service when starting a new Startup, Serenis, and I'm really glad I did since it changed they way we handle tons of short URL.
Simple, cheap ad smooth. I couldn't ask for more!
Filippo · 17 April 2022
★★★★★ 4/5
TrustpilotYou are so helpful all homles and …
You are so helpful all homles and other thank you well done
Ali · 31 March 2024
★★★★★ 5/5
TrustpilotFantastic solution
Fantastic solution. Additionally when I hit the level that I needed to scale up from a free account to a paid subscription, it was realistic.
Peter · 7 April 2023
★★★★★ 5/5
TrustpilotExcellent product
Excellent product. Excellent service
Martin · 11 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
