Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe agent helped us step by step…
The agent helped us step by step through the process and would respond quickly with enough information for all of our enquiries.
Nikolaos · 16 September 2023
Agent replied · 22 October 2024
Thank you so much for giving our Fraser & Co Marylebone branch a 5-star review in particular Zuzanna. We are delighted to hear that Zuzanna helped you step by step through the process of your rental property journey and provided you with all the information you needed.If you require any further assistance, please don't hesitate to contact us.Best WishesFraser & Co Team
★★★★★ 5/5
GoogleMacey from Fraser & Co was very friendly, helpful and responsive to any queries that we had.
Bhushan · 29 December 2023
Agent replied · 24 October 2024
Dear Bhushan,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Macey. We are delighted to hear that Macey gave you a friendly and helpful service. Thank you so much for your recommendation, we will pass on your kind words to our Team in City & Shoreditch.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleYou hear nothing but ‘yes its possible’ from the Fraser team. They are amazing and hard working available at all hours. Specifically Gemma and Tabby. Wish them every success. 🥂 …
Mehdi · 25 October 2022
Agent replied · 24 October 2024
Dear Alborz,
Thank you so much for giving our Shoreditch branch a 5-star review in particular Gemma & Tabby. We are delighted that the ladies gave you such a great experience, we will pass on your kind words.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleMe & my partner are very happy with the service, Nicholas has helped us find a great place in Lewisham - very knowledgable, quick responses and great communication. Highly recommend
Manuela · 25 October 2022
Agent replied · 24 October 2024
Dear Manuela,
Thank you so much for giving our Shoreditch branch a 5-star review in particular Nicholas. We are delighted to hear that Nick helped you find your property and gave you a really good experience in what is quite a stressful journey. We hope you enjoy your new place!
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleFraser and Co were great. Rented a flat through Nick who was very helpful the whole way through, made the paperwork and references really easy. We are very happy
Thresher · 25 October 2022
Agent replied · 24 October 2024
Dear Ben,
Thank you so much for giving our Shoreditch branch a 5-star review in particular Nicholas. We are delighted to hear that Nick was helpful and made the process really easy for you. We hope you enjoy your new place!
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
TrustpilotI had a great experience with Fraser & co
I had a great experience with assistance of Zuzanna Samojluk. Very helpful and quick to respond!. Excellent service.
Noureen · 13 September 2023
Agent replied · 22 October 2024
Thank you so much for giving our Fraser & Co Marylebone branch a 5-star review in particular Zuzanna. We are delighted to hear that Zuzanna has given you great assistance and was really helpful with your property requirements.Thank you for recommending and choosing Fraser & Co and we will pass on your kind words to Zuzanna :)If you require any further assistance, please don't hesitate to contact us.Best WishesFraser & Co Team
★★★★★ 5/5
TrustpilotVery nice update on WhatsApp and reply…
Very nice update on WhatsApp and reply from Jarul.
Moh · 21 March 2024
Agent replied · 22 October 2024
Dear Moh, Thank you so much for taking the time and giving our Kew Bridge & Brentford branch a 5-star review!Best WishesFraser & Co Team
★★★★★ 5/5
GoogleVery professional service, staff very friendly and very efficient. Helped me find my dream apartment!
Sheng · 25 October 2023
Agent replied · 24 October 2024
Dear Sheng Liu,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Tabby. We are delighted to hear that Tabby helped you find your dream apartment.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleA great experience dealing with Rumina to rent out my apartment. Pretty simple and quick procedure. Would definitely reach out to Fraser and Co for future dealings.
Shahzeb · 25 October 2022
Agent replied · 24 October 2024
Dear Shahzeb,
Thank you so much for giving our Shoreditch branch a 5-star review in particular Rumina. We are delighted that Rumina gave you such a great experience renting our your apartment and for your recommendation.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleGreat team - very nice and proactive. Always ready to go an extra-mile in order to provide the best services to their clients!
Peter · 25 October 2022
Agent replied · 24 October 2024
Dear Peter,
Thank you so much for giving our Shoreditch branch a 5-star review. We are delighted to hear that they have been looking after you so well and providing a great service. We will pass on your kind words to the team.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleWanting to move closer to Central London, Nick Mott found me an ideal flat in Shoreditch. He is both respectful and professional.
Dan · 25 October 2022
Agent replied · 24 October 2024
Dear Dan,
Thank you so much for giving our Shoreditch branch a 5-star review in particular Nick. We are delighted to hear that Nick helped you find your ideal place. We hope you enjoy your new apartment.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
TrustpilotExcellent and professional real estate agents
Omid helped us for a couple of months with finding our dream apartment. Superb service. Highly recommend. Thanks again for all of your help!
Diljá · 10 May 2022
Agent replied · 22 October 2024
Dear Diljá,Thank you so much for giving our Paddington branch a 5-star review in particular Omid. We are delighted to hear that Omid helped you find your dream property and gave you a really good experience in what is quite a stressful journey. We hope you enjoy your new place!If you require any further assistance, please don't hesitate to contact us.Best WishesFraser & Co Team
★★★★★ 1/5
TrustpilotThe worst
The worst. Utter lack of professionalism or standards.Do not care the slightest about their tenants or leaseholders. Seriously, avoid.
MO · 14 July 2022
Agent replied · 22 October 2024
So sorry to hear you have had such a bad experience with us. Please can you get in touch and we will try our best to resolve any issues asap. info@fraser.uk.comFraser & Co
★★★★★ 5/5
GoogleI had a pretty good experience with Georgia, things were done promptly.
Sita · 25 October 2022
Agent replied · 24 October 2024
Dear Sita,
Thank you so much for taking the time to write your review. We are delighted to hear you had a great experience with Georgia, we will pass on your kind words to her.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
TrustpilotSimply great!
Great communication throughout the entire process, incredible support and always accessible. Fantastic service
Makanjuola · 26 May 2022
Agent replied · 22 October 2024
Dear Makanjuola,Thank you so much for giving our Paddington branch a 5-star review. We are delighted to hear that the team were so supportive and gave a fantastic service.If you require any further assistance, please don't hesitate to contact us.Best WishesFraser & Co Team
★★★★★ 5/5
GoogleGreat service, I highly recommend this agency in London!
Davide · 25 October 2022
Agent replied · 24 October 2024
Dear Davide,
Thank you so much for giving our Shoreditch branch a 5-star review. We are delighted to hear that you think our service is great and that you highly recommend us :)
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleProfessional and prompt service on buying my flat and experienced estate agents.PositiveResponsiveness, Quality, Professionalism, Value
Vlassis · 13 January 2022
Agent replied · 12 January 2025
Dear Vlassis,
First of all congratulations on purchasing your property and secondly thank you so much for taking the time to leave such a great review, it is so nice to hear your purchase was so prompt and professional.
Best wishes,
Fraser & Co Team
★★★★★ 4/5
GoogleIt was overall a good experience and Gemma found the apartment of my dreams :)PositiveQuality
Dami · 25 October 2021
Agent replied · 24 October 2024
Hi Dami,
Thank you so much for the 4 stars! We are so pleased your found your dream apartment with Fraser & Co. We will pass on your positive feedback to Gemma.
Best wishes,
Fraser & Co Team
★★★★★ 5/5
GoogleFraser's help on our property is great.
Raymond · 25 October 2022
Agent replied · 24 October 2024
Hi Raymond,
Thank you so much for taking the time to review us and a even bigger thanks for the 5 stars! Have a lovely day,
Best wishes,
Fraser & Co Team
★★★★★ 1/5
GoogleArranged a flat viewing over the phone but the estate agent never turned up.
Joshua · 25 October 2021
Agent replied · 24 October 2024
Dear Joshua,
I am so sorry to hear this happened. I have spoken to the negotiator directly and they will be in contact with you shortly.
Kind regards,
Fraser & Co Team
★★★★★ 5/5
GoogleThe staff is friendly and helpfulPositiveResponsiveness, Quality, Professionalism
M · 25 October 2021
Agent replied · 24 October 2024
Thank you Maria :)
★★★★★ 2/5
GoogleThey were very responsive before letting us the property, but once we made the reservation fee, they ignore you.
During the tenancy, they only care about the landlords and ask you for money for everything without cause and explanation.
Rita · 25 October 2021
★★★★★ 3/5
GoogleRating only, no written review.
Ramin · 8 September 2025
★★★★★ 4/5
GoogleRating only, no written review.
Shi · 9 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
