Trusted Agent profile · Hackney

Dexters Hackney Central reviews

★★★★★ Great

2,023 reviews across 2 platforms

331 Mare Street, London, E8 1HY, Hackney, E8 1HY

Dexters's office in Hackney, at 331 Mare Street, is rated 4.4 out of 5 across 2,023 reviews on two platforms, including 297 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.8 / 5

297

Reviews on Google

This office

Trustpilot logo

1,726

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

Bailey Strutton goes beyond the call of…

Bailey Strutton goes beyond the call of duty, nothing is too much trouble for her. She is a great Ambassador for the company and her Customer Service is excellent. When I have a query, issue or request I am confident that she will resolve without fuss and keep me updated at all times.

Judith · 5 March 2024

Agent replied · 24 October 2024

Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Jadasa Andjadiumi

Jadasa Andjadiumi I met Jadasa Andjadiumi very recently. She took over my apartment and she has a very friendly and helpful approach. I have had big problems and disagreements with the property manager before, but I believe that I can get along very well with Jadasa. I hope she will solve my carpet problem in the house soon!

Irem · 16 November 2023

Agent replied · 24 October 2024

Dear Irem, Thank you for taking the time to leave a wonderful 5* review. Jadasa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I was really satisfied and pleased with…

I was really satisfied and pleased with the service which I received on April.the staff was very helpful. He tried to sorted out my issues as much as he could, he was very polite and responsible and expert. I would like to leave his name Mr Neil Plit .

Nina · 20 May 2024

Agent replied · 24 October 2024

Dear Nina, Thank you for taking the time to leave a lovely review regarding Neil. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Rasel was prompt and helpful with…

Rasel was prompt and helpful with getting our rental agreement renewed. Great to work with!

Zofia · 5 July 2023

Agent replied · 24 October 2024

Dear Zofia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service, great experience

I had the pleasure of experiencing the exceptional services offered by Dexters. Their level of professionalism and dedication to meeting my needs was evident and greatly appreciated.A special mention must be made of Petros, who was extraordinarily helpful and responsive. He addressed all my queries and requests with urgency and efficiency, ensuring that my experience was seamless and satisfactory.Recommended.

Christos · 16 October 2023

Agent replied · 24 October 2024

Dear Christos, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

From the beginning

From the beginning, my experience has been great. From the realtor I had and now to my property manager, Kiera. Even if there is any problem with the proper the communication is quick, transparent, insightful, very professional yet so friendly. They help you with absolutely everything you may need, to the best of their abilities. I highly recommend!

Tasia · 8 November 2023

Agent replied · 24 October 2024

Dear Tasia, Thank you for taking the time to leave a wonderful 5* Google review. Kiera will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Really happy with the service received

Really happy with the service received. Kelly is lovely

Stephanie · 29 November 2023

Agent replied · 24 October 2024

Dear Stephanie, Thank you for taking the time to leave a lovely review regarding Kelly. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have been with Dexters for more than…

I have been with Dexters for more than 20 years and was always happy overall. Since Lily Dimitrova and Nasra Said have taken charge of my two flats, I found friends there and people I can always rely on. The two ladies have been wonderful in their job assisting me and taking care of problems in good time.

Frosso · 1 November 2023

Agent replied · 24 October 2024

Dear Frosso, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Lily will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rachelle did a great job at finding me a flat and helping me throughout the process. The flat was unfurnished and she was extremely helpful in helping me arrange access etc to get furniture sorted. Would definitely recommend finding a property with her!

Tanzeel · 24 August 2024

Agent replied · 23 October 2024

Dear Tanzel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

My experience with Dexters has been…

My experience with Dexters has been excellent. Bow went above and beyond and updated me throughout the process. I would definitely recommend, 5 star service :)

China · 18 May 2022

Agent replied · 24 October 2024

Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Mo was an absolute gem; efficient, speedy replies and super friendly:)

Amber · 1 October 2025

Agent replied · 8 October 2025

Dear Amber, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Nice business to work with

Nice business to work with. Natasha has been very helpful.

Paul · 25 October 2023

Agent replied · 24 October 2024

Dear Paul, Thank you for taking the time to leave a wonderful 5* review. Natasha will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Bunch of aggressive cowboys

Bunch of cowboys. Aggressive agents, lied about school catchment area to show us properties we didn’t want to see. Other agent didn’t want to show us properties until our house was on the market. They force sellers and buyers to use their solicitor service which in our case resulted in a dispute and had to find another solicitor half way through. They are sleazy as hell.

Phil · 13 March 2023

Agent replied · 24 October 2024

Dear Phil,I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Friendly and supportive

Ezekiel was friendly and supportive in my request

Matt · 5 December 2023

Agent replied · 24 October 2024

Dear Matt, Thank you for taking the time to leave a wonderful 5* review. Ezekiel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

The entire team at Dexters Acton have…

The entire team at Dexters Acton have been wonderful. Incredibly attentive and professional. Its a pleasure as a landlord to work with them. Furthermore, the property management team totally lifts a huge weight of my shoulders as they run my properties seamlessly and are always on hand to help. Really a 10/10 experience from the whole team!

Cyrus · 10 November 2023

Agent replied · 24 October 2024

Dear Cyrus, Thank you for taking the time to leave a wonderful 5* Google review. Our Acton office will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Avoid

We all know that Estate Agents are run by greed and web of misleading information. However Dexters have topped the board for being one of the most unprofessional agents out there.Dexters doesn't care about it's clients whether them being tenants,landlords,sellers or buyers...Dexters cares about Dexters and it's monetary rewards...they play all parties involved against one another in the most beneficial for Dexters way.Only use their services as last resort.

Betty · 17 November 2022

Agent replied · 24 October 2024

Dear Sir/Madam, we are concerned to read your comments and are very keen to look into this . If you could email me to advise which office you have been dealing with, we can take this up with them. Kind regards asmachughtai@customerrelationsteam.co.uk

5/5

Trustpilot

"Exceptional Service and Care: A Review of Dexters with Daragh Power"

I’ve had an exceptional experience with Dexters. Daragh Power, from the management team, exceeded my expectations. Dealing with a challenging tenant who went MIA, Daragh swiftly resolved all issues and even secured compensation on my deposit, which was unexpected. His genuine concern for his clients’ needs truly stood out.

Jehan · 27 April 2024

Agent replied · 24 October 2024

Dear Jehan, Thank you for taking the time to leave a lovely review regarding Daragh. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Very solid management service .Tenancy…

Very solid management service .Tenancy Renewals, compliance & an ability to help solve difficult issues Particularly helpful is Claire Gallagher-Doherty who heads the Management team is super efficient & helpful. I send her a request and she responds very quickly. She adopts a tough pro-active approach to tenancy issues such as rent arrears & serving notices efficiently.

Kate · 8 November 2023

Agent replied · 24 October 2024

Dear Kate, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amazing buying experience from end to end with Maeve. She made sure all parties were aligned on the latest information by always following up in a timely manner. Any buying process is stressful but having someone like Maeve as the estate agent really made the process much less so!

Aymeric · 26 April 2024

Agent replied · 23 October 2024

Dear Aymeric, We really appreciate you taking the time to leave such lovely comments about Maeve. She will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Donalina provides a great service

Donalina is very efficient and prompt. Happy with Dexters service.

Rina · 11 October 2023

Agent replied · 24 October 2024

Dear Rina, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent customer service

I had the pleasure of dealing with Dexters North Property Management Team and more specifically with Petros Giorganios who provided excellent customer service. Petros has helped me a few times in the past year and has always been excellent in dealing with any potential issues that my property had, being always pro active and finding the best solutions.

G · 9 October 2023

Agent replied · 24 October 2024

Dear G. Giamaloglou, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

It was an absolute pleasure working…

It was an absolute pleasure working with Alistair once again and he is very reliable and easy to communicate with. Always very patient and helpful. He helped our client on their purchase of 7 York Way which was exchanged today.

Amila · 26 September 2024

Agent replied · 24 October 2024

Dear Amila, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

From the beginning Dexters have given superb service. I was on the point of gving up in despair when they found a buyer. Along the way they dealt very prompltly with all queries as well as liaising with the solicitor. I could not recommend them more highly.

Gillian · 26 May 2024

Agent replied · 23 October 2024

Dear Gillian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

We dealt with Alister Maclean on a sale…

We dealt with Alister Maclean on a sale transaction, he was friendly, professional and very efficient and we would highly recommend Alister.

Rachel · 20 September 2022

Agent replied · 24 October 2024

Dear Rachel, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Hackney Central

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Hackney won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Hackney Central hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hackney.

What do you need help with?
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