Every review we hold for the Hackney office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
TrustpilotElla has been a complete gem
Ella has been a complete gem! So grateful for all her hard work to help us get a new dishwasher when ours gave out. We told her about my mobility being down and that we had a baby under 1 - so without a dishwasher we were in quite a pickle! Ella was amazing - she chased everything up for us and got everything organised so the new dishwasher came within a week! Couldnβt recommend these guys enough ππΌ Thank you so much!
Mary Β· 14 May 2026
Agent replied Β· 25 May 2026
Dear Mary, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
β
β
β
β
β
5/5
GoogleHuge thanks to Will and all the Dexters team at Broadway Market! We received an excellent service selling our home and would recommend them wholeheartedly. Will was absolutely fantastic from when we first received a valuation right through to completion. He was supportive, knowledgeable and candid with his advice, and also helped us to navigate a challenging onward purchase. We were struck by the sense of responsibility and care demonstrated by Will and the team, and we really appreciated the support he gave to our buyer too. Thanks Dexters!
Rosie Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Rosie, We really appreciate you taking the time to leave such lovely comments about Will. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotGreat service and communication
During our 2 year tenancy the property we lived in was managed by Dexters property management, the staff were always polite, friendly and helpful. Whenever there were issues with the property, we were able to reach someone who was able to provide assistance. Nikki Harris was managing the property we lived in, the five of us who lived there would like to thank her in particular for her consistent help and advice throughout the tenancy, she has always been massively helpful regarding any issues or questions we've had. For a few of the people living in the property this was their first time renting, Nikki always took the time to explain things clearly and in a way that helped us to understand how issues were being dealt with. Any issues with the property were always addressed as quickly as they could be and we always felt in safe hands. Many thanks
Toby Β· 21 September 2026
β
β
β
β
β
4/5
TrustpilotWe have worked with Dexters since 2019β¦
We have worked with Dexters since 2019 and are landlords of one property. There have been ups and downs with tenants and we have found a way through working together. Having a key contact who is readily available is most helpful, particularly when there are tricky minutiae to deal with. We have worked with several members of staff in this capacity over the years; always seeking to be helpful and supportive. The level of professionalism has generally been high. Currently, Sherina Downes is our point of contact; she is excellent and deserves five stars on her own. Great communication and sees things through.
Anne Β· 19 September 2026
β
β
β
β
β
5/5
TrustpilotProperty Management Team Member/Customer Service
Viraj based in the property management team in Loampit Vale is so proactive and on the ball. He gets things done and sorted and always knows the right people to contact. He is an excellent communicator and is always transparent. He is professional and friendly too. He is a fast responder and always ensures he follows up to make sure everything is ok. He offers and delivers solutions and provides a 5 star service. Viraj is a sterling individual and has really made us feel comfortable and welcome. He is a real asset to Dexters.
Sham Β· 17 September 2026
β
β
β
β
β
5/5
TrustpilotThanks Anya!
Anya has been an excellent point of contact since we moved into the property. She is consistently professional, responsive, and easy to reach, which has made the whole renting experience much smoother. We really appreciate how attentive she is and how proactive sheβs been in resolving any issues quickly and efficiently. Itβs reassuring to know we can rely on her support - thank you, Anya!
Victoria Β· 19 May 2026
Agent replied Β· 25 May 2026
Dear Victoria, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
β
β
β
β
β
5/5
GoogleWe were very impressed by the professionalism and dedication of the Dexters team during our buying process.
We ended up having a complex purchase and Joe did an incredible job navigating the process. Joe was readily available, communicative and helpful during the process. He really made the difference to get us over the line. We're very grateful to him and the team at Dexters for the support.
Chris Β· 26 March 2026
Agent replied Β· 16 April 2026
Dear Chris, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotWonderful service from Tyron
I had a really positive experience with Tyron . Tyron was professional, responsive, and genuinely helpful throughout the process of resolving an issue in my house. He kept me updated, handled everything efficiently, and made what could have been a stressful situation much easier. I really appreciated his communication and willingness to help. Thank you again for the excellent service!
Ms Β· 15 May 2026
Agent replied Β· 25 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotStaff Review - Petros Giorganios
Just wanted to write a review about a recent inspection from one of Dexters Staff - Petros Giorganios. Petros is always so friendly and discreet. He respects our privacy and our home; he always conducts the inspection with a smile on his face and ensures that he delivers the best experience. Really happy to have him as our property manager.
Vasiliki Β· 15 May 2026
Agent replied Β· 25 May 2026
Dear Vasiliki, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotI had a property inspection withβ¦
I had a property inspection with Dexters today and the team were very professional and responsive throughout. They were attentive, helpful, and always quick to respond to any requests with professionalism and efficiency. They also have a very good maintenance team for the apartments. Overall, a very positive experience. Thank you Petros Giorganios for your support.
Miss Β· 13 May 2026
Agent replied Β· 25 May 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotGreat
Dexters is supporting us with our company accommodation needs for several years now. They are professional, communicative and always friendly. Remi Daniels, one of the Senior Property Manager has been very helpful in our recent check out. She also manages other properties for us and is always on top of everything.
Eldora Β· 13 May 2026
Agent replied Β· 24 October 2024
Dear Eldora, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
β
β
β
β
β
5/5
GoogleMax Ridgeway was the perfect partner throughout the entire process. He was always available to help us and answer even the smallest of our questions (and we had plenty!, which we truly appreciated). No matter the time or day, he always went out of his way to support us.
Weβre now about to move into our new home, something we couldnβt have achieved without his guidance. You can really tell he loves what he does. Thank you for taking our call!
Tania Β· 25 August 2025
Agent replied Β· 8 September 2025
Dear Tania Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
β
β
β
β
β
5/5
GoogleMax helped us massively to find a new flat to rent - it was very quick and easy.
Max kept us well informed with everything, from initial flat viewing, to making an offer, and contracts/documents.
He was always available to answer our questions over email/phone and heβs a genuine guy who looked out for what was best for us.
Would highly recommend reaching out if youβre searching for a new place.
Declan Β· 21 November 2025
Agent replied Β· 22 November 2025
Dear Declan, We really appreciate you taking the time to leave such lovely comments about Max. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
β
β
β
β
β
5/5
GoogleNyshaea was extremely helpful, friendly, and knowledgeable throughout our rental application process. We really appreciated her support and guidance at every step. She was very reliable and responsive, always quick to answer questions and keep things moving. It was a pleasure working with her, and she helped ensure the whole process went smoothly.
Lucinda Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Lucinda, Thank you for your kind comments regarding the Hackney team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotLandlord review
We have been managing our rental property through Dexters for a year. Our Property Huseyin Tas has been attentive through this time, and is always quick to respond and provide solutions - keeping both landlord and tentants in mind. We appreciate his management style!
Libby Β· 13 May 2026
Agent replied Β· 25 May 2026
Dear Libby, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
β
β
β
β
β
5/5
GoogleWe dealt with Max from the Broadway Market branch. I cannot say enough kind words about our experience. He was incredibly professional, thoughtful and knowledgeable. He helped us find the perfect apartment by listening to our needs and carefully selecting the right flats to show us. He was patient and answered any questions we had, always with a smile. The whole moving process was made much easier. Thank you, Max!
Kristine Β· 24 September 2025
Agent replied Β· 22 October 2025
Dear Kristine, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Max. Please do not hesitate to contact us again. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotPositive experience
Since Andrzej has been my point of contact at Dexters, he has been responsive, courteous and most helpful. All queries are dealt with in a timely manner. My experience with Dexters has been positive and I would recommend them as managing agents.
GS Β· 12 May 2026
Agent replied Β· 25 May 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
β
β
β
β
β
5/5
TrustpilotDexters have been helping me with aβ¦
Dexters have been helping me with a property search for the last 2-3 months now. Beyonce is amazing. I had a great experience with her team. The team were professional, friendly and helpful throughout the whole process. They kept me updated regularly, responded quickly to any questions, and made everything feel straightforward and stress-free.
Tiji Β· 14 September 2026
β
β
β
β
β
5/5
TrustpilotSylwia Chlopek is a star!
Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.
Omar Β· 15 September 2026
β
β
β
β
β
5/5
TrustpilotDexters have helped me during a recentβ¦
Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.
Paul Β· 21 September 2026
β
β
β
β
β
5/5
GoogleWe had a great experience looking for a new property with Nyshaea. My partner and I had been constantly let down by letting agents ignoring all of our requirements, and Nyshaea was a breath of fresh air. She found us the perfect property, β¦
Alasdair Β· 16 February 2026
Agent replied Β· 16 April 2026
Dear Alasdair, Thank you for your kind comments regarding Nyshaea and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
β
β
β
β
β
1/5
Trustpilotreal lack of service/ communication
awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.
Az Β· 21 May 2026
Agent replied Β· 25 May 2026
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
β
β
β
β
β
5/5
GoogleNyshaea waved us into the branch, made us feel welcome, and hustled hard to find us a flat! Itβs because of her that we came in the door, and felt we really had someone in our corner ~ thanks Nyshaea!
May-Li Β· 16 February 2026
Agent replied Β· 16 April 2026
Dear May-Li, Thank you for your kind comments regarding Nyshaea and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
β
β
β
β
β
5/5
GoogleWe recently worked with Maeve O'Donnell from Dexters while purchasing our flat, and we couldn't be happier with the experience. Maeve was incredibly attentive throughout the process, always ensuring that our questions were answered promptly and thoroughly. Her timely communication made what could have been a stressful journey feel smooth and well-organized. Maeve's professionalism and dedication truly stood out, and we are so grateful for her support. Thank you, Maeve, for going above and beyond to help us secure our new home!
Aslihan Β· 2 December 2024
Agent replied Β· 9 December 2024
Dear Aslihan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.