Trusted Agent profile · Gwynedd
★★★★★
134 reviews across 2 platforms
282 High Street, Bangor, Gwynedd, LL57 1UL
Beresford Adams's office in Gwynedd, at 282 High Street, is rated 4.6 out of 5 across 134 reviews on two platforms, including 128 Google reviews rated 4.7.
Every review we hold for the Gwynedd office, from every platform, shown as written. First names only.
5/5
GoogleFrom start to finish Ashley and Sian at Beresford Adams Bangor were always available for all our enquiries. Our purchase went smoothly and they always responded to queries super quickly and they even gave us a moving in goody bag which came in super handy. Would highly recommend.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleThe staff at Beresford Adams in Bangor are highly efficient and in my case have taken a great weight off my mind managing my property while I live overseas, keeping me up to date whenever needed. Great work, team! And especially Mandy, she's brilliant!
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleSian and Mandy were exceptional in not only helping me find the right property but throughout the entire process. Smooth communication, and great house recommendations. This is the second house I have bought through them now and will use them again in the future.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleMatthew, Hannah and the team at Beresford Adams Bangor are superb. They have just let a property for us and were attentive, went the proverbial extra mile and always engaging and professional. I would highly recommend dealing with the team for all your property letting needs.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had the pleasure of being assisted by Naomi throughout the process, and even with the challenge of helping me find the right property to rent that would also allow my dog and be in the right area, Naomi went above and beyond to assist me and has really made what was a daunting experience, rather stress free and exciting! Could not recommend Beresford Adams Bangor enough!! Thank you!
Hi Tamsyn, it was a pleasure to read that Naomi helped you so much and went above and beyond to ease your experience. It sounds like she deserves each one of those 5 stars! Best wishes to you and your dog in your new home. Best wishes Emma
5/5
GoogleWould highly recommend Beresford Adams Letting Team in Bangor. They went out of their way to make moving into my new home as smooth and problem free as possible. A huge thank you to Lauren, and Hannah too.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleWhilst dealing with the Beresford Adams Bangor Branch as a buyer; I was treated in a very professional manner by staff and would have no hesitation in doing business with them again. Thanks for all your hard work Mandy.
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleHad to find accommodation urgently for work in Anglesey, even during the Xmas break and new covid lockdown Beresford Adams was extremely helpful in finding us a place to live at short notice. Matthew Owen was outstanding in the service he provided, even staying late to get us the keys and facilitate our move... highly recommend Estate Agents in BangorPositiveProfessionalism
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
5/5
GoogleCannot thank Ashley, Shan and Mandy enough! They have been nothing but professional and kind throughout this process. We will always use Beresford Adams with any of our properties. Always a good atmosphere when you go into the Branch 👍 …
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe first contacted the Bangor office of Beresford Adams by phone and the Agent, Alex, was so polite and professional. This continued throughout the whole process, with Alex following us closely all the way. He was very knowledgeable and demonstrated his competence several times over, making suggestions on points we had not taken into consideration giving advice when needed, and was a valuable asset to the negotiations. We were very impressed by the whole staff in general, who were always available and helpful. We could not be happier for our choice of Estate Agent, and will make Beresford Adams our first point of contact for any future requirements. Thank you Beresford Adams for your excellent service.
Many thanks for your fantastic 5* review Martin. Best wishes, Lucy, Customer Relations.
5/5
GoogleHannah Denham is right property agent helping me find the right property. Good communication skills , and great house recommendations Thank you help us I will choose always Bresford Adams in future Thank you.
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
5/5
GoogleI wanted to rent my property out as I was moving house, the whole process was very quick and easy from start to finish. Matthew Owen was especially helpful, very organized and would reply to any queries straight away. I would definitely recommend this estate agent if you are looking to let your property.PositiveResponsiveness
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
5/5
GoogleThe Beresford Adams Bangor office were amazing with my first let. The team were friendly, responsive, and always had helpful advice. They made the whole process simple and stress-free. I’d definitely recommend them for lettings!
"Thank you so much for taking the time to share your positive experience with our Bangor office! We strive to make the letting process stress-free and it's wonderful to hear that the team went above and beyond to provide helpful advice. We truly appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI had a property to let, and on a whim walked into the Bangor office of Beresford Adams to see if they could help me. They couldn't have been more helpful, and the staff were exceptionally friendly. I was sat down, talked through the process and given clear information about the various levels of support and service they could offer. Best of all, they were significantly more competitive price wise than the other companies I'd tried beforehand. Within two hours (!) they'd not only visited the property, but also found a perfect tenant, who moved in a week and a half later. All in all, an excellent service which I'd recommend to anyone looking to let a property.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had a great experience renting out first home. Matthew made us feel very welcome and helped us through every step of what we thought would be extremely daunting. Our worries were quickly layed to bed. Such great service and friendly atmosphere. Thanks Matthew and the team. We look forward to dealing with you in future.
Many thanks for your fantastic 5* review. It gives me great pleasure to read that once again our Beresford Adams branch were professional and helpful. 'Thank you for the recommendation. Kind regards, Lucy
1/5
Google*update, they claim it’s tenant error not ventilating the property. Very strange when the whole house was drafts due to ill fitting windows also two couldn’t be closed. They refuse to accept responsibility even when an independent report insisted by the EHO condemned the property. 44 Mill Lodge Estate, LL59 5YB Do not use this company for anything. They let totally substandard properties out then try to blame the tenant and attempt to cover up their shortcomings. The house is riddled from black mould and damp in every room. Numerous complaints fell on deaf ears, resulting in two children being hospitalised with one placed in an induced coma in Alder hey . Caused by living in a substandard property. They hid the specialists reports that recommended “ It would be cheaper to knock the house down and rebuild it, there is nothing the tenant could of done to prevent any of the damp.” UPDATE… Customer services still refuse to accept that the house is condemned to the point EHO and Alder Hey wouldn’t allow the tenant to return to the above property due to the hazardous risks. They even expected the tenant to clean the hazardous black mould ..!!!!
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
1/5
GoogleVery poor service got an approval for rent 2 weeks ago and until now didn't get the keys. All of that because they did know how to work and need to wait for the gas certificate. They told me you will move next Monday and the Monday comes and nothing happens then they say next Friday the same thing didn't moved and the the same story Monday then Friday then Monday and until today nothing happened. I'm living in a hotel and it cost me 4 month of rent because they don't know there job and now there answer is "we only can say the we are SORRY". I lost a lot of money because the poor experience and bad service. Next time when you want to rent any property prepare the certificate paperwork and documents then advertise for the property.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleWe let our house on a long term basis using Beresford Adams in Bangor who are one of a very small number of agents who deal with lettings in North Wales. Matthew and Hannah have both been superb in dealing quickly with all issue. We had absolutely no experience and were helped through the process very smoothly. They advertised for tennants and showed people the property getting a very suitable tennant in a matter of a few days. Highly recommened
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleSince we are now based in the South East, Beresford Adams worked with us to make sure we could get all testing and certificates completed without us having to do any more than organise the various engineers to collect and drop the keys off at the office. They were also very helpful and quick to find us a new buyer when our initial one dropped out at the very last minute.
Hello Rish, Wonderful to read your kind review and thank you for your 5*!
5/5
GoogleAbsolutely Fantastic service from all members of staff, really appreciate all their help with my property rental 😊 …
"Thank you so much for your kind words! We are thrilled to have provided you with fantastic service and are always happy to assist with your property needs. Your satisfaction is our top priority! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI would like to thank Lisa, Mandy, Martin, Sarah & Shan at Beresford Adams Bangor for their help in buying my first home. Their support throughout the whole process was very professional and they were always approachable. I would thoroughly recommend them to others.PositiveResponsiveness, Quality, Professionalism
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleBrilliant service. Very professional friendly efficient and communicative at every stage. Highly recommend
Thank you so much for your kind words! We strive to provide the best service possible and we're thrilled to hear that we exceeded your expectations. Your recommendation means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThe staff were really nice and helpful in our search and moving to our new place. They always made time even out of their schedules to meet me at my request. I am really appreciative of all your help. I will definitely recommend you to my friends when they are also moving out and need a place.
Thank you Gordon Newlove Asamoah for your glowing 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMandy and everyone in the Bangor office were amazing and very supportive. They couldn't have been more helpful.
Thank you so much for your kind words! We strive to provide exceptional customer service and it means the world to us when our clients have such a positive experience. We are so glad Mandy and the rest of our team were able to assist you in the Bangor office. Best wishes, Lucy, Customer Feedback and Support Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Beresford Adams's Gwynedd office has 134 reviews across two platforms: 128 on Google, 6 on Facebook.
Beresford Adams Gwynedd is rated 4.6 out of 5 across all 134 reviews, and 4.7 out of 5 on Google from 128 reviews.
Beresford Adams Gwynedd, 282 High Street, Bangor, Gwynedd, LL57 1UL.
