Every review we hold for the Gwynedd office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just recently completed on the sale of my property via Beresford Adams Caernarfon.
I would like to thank the team for their hard work...and a special thanks goes to Rhian! Rhian showed outstanding service throughtout the sale as she gave us constant support from the initial appointment all the way through to the final stages with our solicitor. Rhian made sure she went above and beyond so that we had a smooth, proffesional and stress free sale as she acted as a liasion between ourselves and our purchaser and really does a fantastic job at keeping everyone's mind at ease! Thank you for this! Its been a pleasure working with this team under Rhian's guidance and I wouldnt hesistate to recommend you to anyone! This team really does make you feel like a friend throughout the process and i 100% trusted them wholeheartedly from start to finish!
Diolch o galon am bob dim 🏡☺️
Hanna · 8 October 2025
Agent replied · 22 October 2025
Thank you for sharing your positive experience with our team at Beresford Adams Caernarfon. We are thrilled to hear that Rhian provided such outstanding service and made the entire sale process smooth and stress-free. We truly value your trust and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe recently sold a property through Beresford Adams Office in Caernarfon.
From the initial valuation to completion Rhian and her team was so friendly, professional, supportive, and efficient. Communication was great at every stage of the selling process and we had good communication throughout with staff being easy to contact and always ready to help. We were able to discuss all aspects of the selling process bilingually.
I would definitely recommend them to anybody wishing to sell their property as they managed to make a stressful situation so much easier.
Diolch yn fawr iawn i chi gyd.
Ann · 22 September 2025
Agent replied · 22 October 2025
Thank you for your kind words! We are thrilled to hear about your positive experience with our team at Beresford Adams. Our goal is to make the selling process as stress-free and smooth as possible for our clients. We appreciate your recommendation. Diolch yn fawr iawn! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHave now worked with Beresford Adams on two purchases and one sale and they have only ever been wholly supportive, communicative and efficient. Rhian and her team at the Caernarfon branch make sure you're well looked after from the start and have been so professional in what can often be a difficult process. Diolch.
Gwen · 8 October 2025
Agent replied · 22 October 2025
Thank you for your kind words! We strive to provide exceptional support and communication to all of our clients. It was a pleasure working with you and we appreciate your trust in our team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotAn excellent Estate Estate
We recently sold a property through Beresford Adams in Caernarfon, and I can’t thank Rhian and her team enough for their outstanding service. From start to finish, they were professional, approachable, and kept me fully informed throughout the process. Their local knowledge and advice were invaluable, and they worked tirelessly to achieve a great result. Communication was always clear and timely, making the experience stress-free. I would highly recommend Rhian and the team at Beresford Adams Caernarfon to anyone looking to sell their property.”
Mr · 13 November 2025
★★★★★ 5/5
TrustpilotHighly Recommend Beresford Adams Wrexham
From start to finish, Beresford Adams Wrexham, made the whole selling & buying so straightforward. Alecia was fantastic. Always in touch, never missed a beat. We were made to feel no.1 clients. Such a smooth journey in what can be a stressful one. Can not recommend Beresford Adams enough. Alecia, you are a star 🌟 Thank you 😊
Jennifer · 9 October 2025
★★★★★ 5/5
GoogleMy sale went through today and the team (especially Cameron and Rhian) have been fantastic with us. Appropriate levels of communication throughout, and I cannot fault them when dealing with a sensitive tenant situation.
Very handy too that they are connected to other estate agents across the UK as it help immensely being able to take take important documentation locally to be verified.
DerwenCrochet · 8 May 2024
Agent replied · 23 October 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank you to the team at Beresford Adams for all their help with my recent house sale. A special thank you to Rhian and Cameron for their help and follow up, always professional, prompt communication and helpful advice, much appreciated.
Nia · 9 March 2025
Agent replied · 22 April 2025
Thank you so much for your wonderful 5* review Nia! We're thrilled to hear that Rhian and Cameron provided you with professional and prompt service during your house sale. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleProfessional, efficient, courteous and friendly service from Rhian, Cameron and the team made the sale of our late mother's house so much easier than it might have been! Really grateful to them all for a successful sale, I would definitely recommend them.
Elaine · 1 March 2025
Agent replied · 9 April 2025
Thank you Elaine for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotIve had nothing but positivity and…
Ive had nothing but positivity and support from the team in North Wales, particularly Lisa and Sam who go beyond expectations to support your process in finding a property. My search is still ongoing and I have been in contact with other local estate agents who do not seem to put this much effort in. Thank you all for supporting this tough process
Customer · 30 May 2025
★★★★★ 1/5
TrustpilotThe landlords find tenants privately…
The landlords find tenants privately and rent through the agency, so unless you have connections in the agency there is no point of applying. The communication is absolutely non existent, every property I’ve applied to, I’ve been put on a ‘list’ to view the property 2 weeks later I’ve given them a call just to hear that the property has been let to other people, even though I was not informed that I wasn’t the only one on the list. I was actually told I was the first person on the list. When I confronted the lady on the phone about their communication she was absolutely disgusting and didn’t even apologise but gave me attitude about me not being the only one on the list. Never again!!!
Fi · 9 February 2026
★★★★★ 5/5
GoogleWe had a great experience buying our first home through Beresford Adams Caernarfon - all the staff were great, welcoming and professional (especially Cath who dealt with us the most!) The company's support was very useful as we were looking for a house, and we were informed by them immediately of any developments in the process of buying the property. Thank you from the bottom of my heart!
We had a great experience buying our first home through Beresford Adams Caernarfon, all the staff were great, welcoming and professional (especially Cath who dealt with us most!) The company were very helpful when we were looking for a house, and we were kept updated throughout the process of buying the property. Thanks so much!
Gruffudd · 12 January 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 5/5
TrustpilotAmazing!
Well what can I say - if I could rate the Porthmadog 11 out of ten I would. My Mum sold her house in August last year but due to problems which had nothing to do with the estate agents, didn’t move until March this year. It was an extremely stressful time for us all but Claire, Steve, Helen and Hannah went above and beyond with their service. Such kind and thoughtful people throughout the whole period and I cannot thank them enough and would highly recommend them to anyone selling or buying a house. If only more businesses provided such a wonderful service!
Mrs · 4 April 2024
★★★★★ 5/5
GoogleWe have used Beresford Adams Caernarfon several times now to buy and sell properties. Each time the team have been amazing. Rhian, as the Manager is excellent. The team are efficient, friendly and professional and we wouldn't consider using any other agent. Diolch o galon.
Eryl · 8 May 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 5/5
TrustpilotMany thanks to the Caernarfon Branch…
Many thanks to the Caernarfon Branch and in particular Rhian for dealing with our house sale efficiently and professionally, constantly updating us on progress. Many thanks once again.
DG · 24 October 2025
★★★★★ 5/5
Googlewe had need to sell a property nearly five hours away from where we live. Rhian and her team were awesome. responsive and good communication at all times. never had to chase them. they did what they said they would do. we couldn't have done this without their support. thank you.PositiveResponsiveness, Quality, Professionalism, Value
Remfanuk1970 · 26 July 2022
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Trustpilot5 star recommendation
Very surprised at previous reviews. Martin and his team were great in the purchase of our house and the sale of our house. Vanessa and Stacey worked hard on our behalf in a very professional manner to a successful outcome. Seeing how they were when we bought a house gave us confidence to use them to sell our house. Always polite and friendly. Totally recommend Beresford Adams, thank you
Astec · 21 December 2023
★★★★★ 5/5
TrustpilotI recently sold my property through…Holywell
I recently sold my property through Beresford Adams at Holywell, as we all know it is a very stressful time, but was made easier by all the staff at the Holywell office, when a problem occurred is was quickly ironed out by a very professional team who were there to help you.
Robert · 24 March 2026
★★★★★ 5/5
GoogleJust completed on our new home.. Rhian and the team at the Caernarfon branch have been amazing. Great communication throughout the process. Very professional and we would highly recommend.
Rhian · 8 May 2024
Agent replied · 23 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBangor lettings team
We spoke to the Bangor lettings team about renting out our property to tenants. I was so impressed when they visited I signed up straight away, and they listed it very quickly. Before I knew it there were 4 viewings booked, and a choice of two great tenants. Inventory was great and they whole setup very straightforward. I really feel like these are the right agents for being fair to both landlords and tenants. Matthew, Lauren and Helen were absolutely fantastic, and always happy to help. Very friendly and professional service from start to finish, and it was a real pleasure dealing with them. As I expand my property portfolio over the coming years Beresford Adams will definitely be my agents of choice.
Dr · 31 March 2022
★★★★★ 5/5
TrustpilotWe received a fantastic service from…Beresford Adams
We received a fantastic service from Beresford Adams when buying our house. Aimee O'Neill (Beresford Adams Chester) was amazing. She was very knowledgeable, extremely efficient and it was very reassuring to have her there when we purchased our first home, as it was all very new to us! She promptly followed up our queries, found us fantastic mortgage and insurance offers and was a constant source of support and information throughout the whole process. Nothing was too much for her and no question was a silly one! Thank you Aimee. I would highly recommend Beresford Adams when buying or selling a house.
Laura · 15 January 2022
★★★★★ 1/5
TrustpilotAs a buyer avoid at all cost as it is…
As a buyer avoid at all cost as it is waste of time and money. Llandudno branch
Sabina · 20 August 2026
★★★★★ 5/5
TrustpilotJust bought our first home through…
Just bought our first home through Beresford Adams in Chester and couldn't be happier with the service. Aimee and Fin have been absolutely amazing, always professional, friendly, and quick to help with anything we needed. Even when our solicitor wasn’t the easiest to deal with, they stayed calm, supportive, and kept everything moving. Genuinely grateful for all their hard work and would highly recommend!
Kyle · 20 June 2025
★★★★★ 1/5
TrustpilotRented from this company
Rented from this company, they were polite when taking deposits off me , however when I handed back the property, which was out of contract, they made me pay another months rent ?? (Notice) But I had already agreed with landlord ?Company were very slow in returning my deposits .. and ignored my e mails. I always paid my rent early and never had any issues. I certainly would not use a company with such ignorant staff again.Maybe just one office .. but never again
Charlie · 15 January 2019
★★★★★ 5/5
TrustpilotPurchase (Caernarfon)
Rhian & Mika (Caernarfon branch) helped guide me through some complexities purchasing a Grade 2 listed cottage with land. I greatly appreciated their professionalism, advice & communication - in particular keeping me informed during each step of the buying process. Highly recommend their services. Thank you so much!
Joanne · 16 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.