Every review we hold for the Guiseley office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAppalling. I found the tone of Adam's emails to be very unprofessional. I just wanted to arrange a viewing of a property I was interested in and was very keen to put an offer on subject to a successful viewing, and we couldn't even get …
Matthew · 10 April 2026
Agent replied · 10 June 2026
We feel it is important to clarify the circumstances for anyone reading this.
Our role is to act in the best interests of our clients. As such, we require buyers to confirm their position, including whether they are under offer and a … More
★★★★★ 5/5
GoogleWe have recently completed on our first house purchase and couldn't be happier with the service from all the staff at the Manning Stainton Guiseley branch, in particular, Tracy.
We have been dealing with Tracy for nearly a year right from the beginning of our house buying journey to the picking up of the keys. Tracy was always helpful and so efficient with everything. We couldn't have asked for a better estate agent to help us with something we have never experienced before. Thank you Tracy!!
Megan · 2 September 2022
Agent replied
Thanks Megan, this is great to hear. Congratulations on your first home!
★★★★★ 5/5
GoogleLucy was my point of contact for selling my house. This was my first time selling a property, but Lucy was so wonderful and helpful, answering any questions I had and always keeping me up to date with weekly telephone updates and explaining every step so I always felt I knew what was going on. Even if there wasn’t much of an update to give I still received a call which was a nice touch. I would definitely recommend Lucy and Manning Stainton!I also spoke with Matthew at the start of the process (valuation and photos) and he was also very helpful and answered all of my questions thoroughly. (Source : allAgents)
Amy · 2 September 2022
Agent replied · 12 May 2026
Really pleased that Lucy helped you through the process of selling for the first time
★★★★★ 5/5
GoogleI have used JNP a few times and have always received excellent service. With my recent sale it’s certainly been a long haul this time but I’ve had Janet by my side keeping me updated on the progress. She is a lovely lady to have as a …
Jeanette · 18 March 2026
Agent replied · 18 June 2026
Thank you Jeanette! We love it when customers return to JNP and we can help them with another move! Janet will be thrilled that you have taken the time to leave a review and that she was able to provide support and help you through a stressful time. Thank you for choosing JNP 💛 …
★★★★★ 5/5
GoogleWe are currently buying a home through JNP and can honestly say they have been amazing from initial viewing. When we put our offer in via Caroline Dowdy she worked relentlessly that day to help us get everything in place before the seller …
Carrie · 18 April 2026
Agent replied · 18 June 2026
Thank you Carrie! We work tirelessly to make sure our vendors and purchasers feel supported throughout the process and we're delighted that Caroline and Lisa have achieved this for you. Their knowledge, understanding and passion is so important to JNP and they'll be over the moon with your review.
★★★★★ 5/5
GoogleMatt was always cheerful, helpfully and above all professionally.
Thank you for your service during a difficult period.
Keith · 8 October 2025
Agent replied · 8 June 2026
Dear Keith, thank you for your kind review. We all wish you the best in your new home! From Matt, Caroline, James, and Jane
★★★★★ 5/5
GoogleTobby has been very helplful for arranging the properties viewing, the detailing in which he explained is very appreciative, Recommended
Ali · 14 June 2026
★★★★★ 5/5
GoogleWe viewed lots of properties over a few years and Kelly‘s honesty and kindness always stood out to us when showing us round. Kelly went above and beyond to make sure that everything went as smoothly as possible with our property purchase and we are so grateful for her proactiveness and support. Thank you!
Gwi&Char · 7 June 2024
Agent replied · 7 June 2026
Many thanks for taking the time to leave us a review, Kelly & all the team in Tenterden are very grateful!
★★★★★ 5/5
GoogleBought our house with Manning Stainton and they couldn’t have given us a better experience, they really helped to move the sale along when things started to slow down. Everyone we spoke to was helpful and friendly and Tori especially was brilliant at chasing the solicitors and communicating back and forth stopped the whole sale from falling apart. Would definitely use Manning Stainton in the future when we come to sell
Elle · 7 August 2025
Agent replied · 7 August 2026
Thanks Elle, glad Tori and the rest of the team could get the sale sorted for you😊 …
★★★★★ 5/5
GoogleFrom the time I met Chris I felt he was the right person to lead the sale of my home. After our initial meeting he put me in touch with Jess and Mark from his Sales Team who went about advertising and arranging viewings. Shortly after, my …
Matt · 7 March 2026
Agent replied · 7 July 2026
Hello Matt, thank you for taking the time to leave a review. We appreciate you sharing your positive selling experience. We'll pass your comments over to Chris, Jess, Mark, Sue, Damian and the rest of the Caterham Hill team.
★★★★★ 5/5
GoogleWe’ve had a great experience with this property agency. The team has been helpful, organised, and easy to work with. During a recent incident, they acted promptly and managed the situation with transparency, clear communication, and genuine support. We appreciate their professionalism and would recommend them to others.
Mike · 7 March 2026
Agent replied · 7 July 2026
Hello Mike, thank you for the review. Great to see you would recommend our services. We'll pass your comments over to the Caterham Hill team.
★★★★★ 5/5
GoogleAmy was extremely helpful with our house and extremely friendly when picking up our keys.Would highly recommend RMJ gravesend.
Claire · 12 June 2026
★★★★★ 5/5
GoogleAdam Lacy recently sold our house. He had to work hard and always kept us informed as to what was happening. He has good local knowledge and - for us - achieved a result that two previous agents couldn't. It’s not just a case of answering …
Richard · 10 March 2026
Agent replied · 10 June 2026
Thank you so much for taking the time to leave such a detailed and thoughtful review. … More
★★★★★ 5/5
GoogleWe have recently bought a property through JNP and get the whole sale service through Caroline Dowdy, it was like dream. She was so professional and knowledgeable with information. Our whole sale process was so smooth. She made sure we are …
Zahra · 18 April 2026
Agent replied · 18 June 2026
Thank you Zahra! Caroline is one of the best - her knowledge, professionalism and passion is legendary and we're delighted that she was able to help you with the purchase of your new home. Thank you for your recommendation.
★★★★★ 5/5
GoogleHad a good experience with Park & Bailey at Caterham on the Hill. Great communication, good understanding of my needs, lots of patience and plenty of determination to help me sell my house, especially at a quieter time of year. Thank you all.
Sonja · 7 April 2026
Agent replied · 7 July 2026
Hello Sonja, thank you for the 5-star review. We appreciate you sharing your positive experience. We will pass your feedback over to the Caterham Hill team.
★★★★★ 5/5
GoogleLucy was my point of contact for selling my house. This was my first time selling a property, but Lucy was so wonderful and helpful, answering any questions I had and always keeping me up to date with weekly telephone updates and explaining every step so I always felt I knew what was going on. Even if there wasn’t much of an update to give I still received a call which was a nice touch. I would definitely recommend Lucy and Manning Stainton!I also spoke with Matthew at the start of the process (valuation and photos) and he was also very helpful and answered all of my questions thoroughly. (Source : allAgents)
Amzy829 · 13 March 2022
Agent replied
Really pleased that Lucy helped you through the process of selling for the first time
★★★★★ 5/5
GoogleManning Stainton, and in particular Lucy Rogers at the Guiseley branch, has put my estate agent to shame. Lucy has been professional throughout, has kept me well informed, while maintaining a lovely sense of humour. I have no doubt that without Lucy’s help, this whole process would have been far more stressful. A business is only as good as it’s staff and in this case, Lucy is a real asset to Manning Stainton. (Source : allAgents)
Charlie · 2 September 2022
Agent replied
Thanks Charlie, great to hear about Lucy's excellent work!
★★★★★ 5/5
GoogleIldi was absolutely fantastic throughout the whole process of the purchase. Nothing was too much trouble and she acted as the perfect go between. She was so on top of every detail and spent countless hours chasing the relevant people when things were not proceeding at solicitor level. Could not recommend the company, especially Ildi, enough.
Oliver · 29 June 2025
★★★★★ 5/5
GoogleChloe Walker who works with the JNP lettings team is an extremely efficient, helpful and friendly member of the team. She has excellent communication skills and is good at solving problems that arise. She is an asset to the team.
Anne · 18 April 2026
Agent replied · 18 June 2026
Thank you for your 5⭐ review! Chloe will be delighted that her problem solving, clear communication and friendly nature helped you.
★★★★★ 5/5
GoogleIn this current Market of uncertainty Jeremy provided me a clear direction on the way to sell my property.
Great work by the team either showing people around or keeping in contact all through the sale a real credit to the business !!
I would highly recommend Symonds and Sampsons
Andy · 28 June 2024
Agent replied · 28 June 2026
Many thanks for your kind words. It was great to work alongside you to sell your delightful cottage and do let us know if we can help with anything else property wise in the future!
★★★★★ 5/5
GoogleI was using Manning Stainton, the Guiseley branch, whilst I was purchasing my first home. I didn’t have a clue what I needed to do 🙈 I was dealing with Lucy, who explained everything clearly and made me feel comfortable with the whole process. If I ever got stressed with how long things were taking, I just had to speak to Lucy. She’s always super cheerful and positive. I would happily recommend using Manning Stainton and in particular Lucy.
Joanne · 13 March 2022
Agent replied
Thanks so much for your feedback on Lucy, we're really pleased we could help you buy your first home
★★★★★ 5/5
GoogleHello everyone i just want to write a huge thank you for this company always on board help for everything everytime and big thank you for my agent SILVIO MARCELO he help for me find a new perfect home big regards Zoltan
Zoltán · 26 March 2026
Agent replied · 26 May 2026
We’re very pleased that Silvio was able to help you find your new home. Thank you, Zoltan.
★★★★★ 5/5
GoogleI had a really positive experience with this estate agent. From the start, no sales fluff, no overpromising, just a clear and honest valuation. They explained exactly who the likely buyers would be and pitched the asking price perfectly, …
Pete · 10 April 2026
Agent replied · 10 June 2026
Thank you so much for your kind and detailed review. It was a real pleasure working with you throughout your sale. … More
★★★★★ 5/5
GoogleLaura went 'above and beyond' to help us buy the property. We are so very grateful for everything she has done for us. THANK YOU
Ngaire · 2 June 2025
Agent replied · 2 June 2026
Dear Ngaire
Thank you for the excellent 5 star review. We wish you all the best for the … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
