Strutt and Parker reviews

★★★★★ 5/5

Trustpilot

We nearly went with Purple Bricks!

We nearly went with Purple Bricks to save us some money, what a mistake that would have been!!Not only was the entire process stress free, with Victoria and team always on hand to answer (unlike horror stories I've heard from other well known firms!), it's fair to say the expertise from Strutt Parker made up for the financial saving AND SOME tenfold, due to being able to market our property personally, to a tailored audience of ready to buy clientele who gained more on our sale price than any basic Rightmove listing could ever acheive.

Ryan · 5 July 2021

★★★★★ 5/5

Google

A strange one this, but Strutt and Parker were not our actual Estate Agents, they were in fact our Vendors agents who we got to know during a protracted sale which has now all exchanged satisfactorily. Not though with much help from our actual agents who seemed to be absent on parade a lot of the time and it became apparent to us that Jackie and Paula were not only driving the process on behalf of our vendor, but also noticed the problems in our chain too which on a few occasions they drew our attention to. This enabled us to update our Agents and effectively do their job for them. If I could have got away with paying our fee to them, I probably would have. Hopefully we wont be needing Estate Agents any time soon, but I know who we would choose if we ever did.PositiveResponsiveness, Professionalism

Bob · 16 June 2021

★★★★★ 5/5

Trustpilot

Strutt & Parker have been Excellent

Strutt & Parker (Sevenoaks) have been excellent through the whole sales process of our house. Victoria Rose was professional, considerate and fun to work with. She also helps take away a lot of the inevitable stress when selling your house. Updates were frequent, but not overwhelming and the choice of communicating through phone or text made things easier when too busy or unavailable to make a call. We originally bought the house through Strutt & Parker and now, 6 years later, have sold it through S&P again. Both times we felt we were working with an excellent estate agent who really delivered on their promises. Thank you.

Mr · 15 June 2021

★★★★★ 5/5

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Making life changing decisions

Making life changing decisions cannot be easy - but once we found our dream home I was surprised at how easy everything fall into place with the support of Gina Simpson from Strutt & Parker. Even though we were the purchaser I felt that Gina gave good advice and helped us to stay on track and to realise our dream location. I felt Gina was reliable, honest and a true professional. My summer vacation is now sorted - it's a staycation in the new garden!

Katrina · 6 May 2021

★★★★★ 5/5

Trustpilot

Strutt & Parker Salisbury.

Strutt & Parker Salisbury.From our very first meeting with Sarah we knew we wanted Stutt & Parker to sell our home.She was professional,engaging, polite and super knowledgeable.She was realistic on every level which we found hugely reassuring.We were quickly introduced to Fiona and the team who went the extra mile to make the very stressful business of selling a home run as smoothly as possible.What made the difference was the very personal service and attention to detail.Naomi G

Naomi · 23 August 2021

★★★★★ 5/5

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Gina - Strutt and Parker

Gina Strutt and Parker was instructed to sell my home along with another joint agent. All her advice pre and post sale was invaluable and she is most professional and very knowledgeable. Always available with top negotiation skills too. Gina was first past the post between S&P the other joint agent. She keeps an eye on the big picture without forgetting the detail. Thanks for all the hard, successful work Gina.

Nick · 20 August 2022

★★★★★ 5/5

Trustpilot

Excellent Service from Gina

After many months searching for the right house with many different estate agents we met with Gina at Strutt & Parker. Throughout the whole buying process we found Gina to be extremely professional, very efficient, and a very nice person. Gina was consistently on hand to answer all of our questions promptly, she was very diplomatic & helped to keep everything as stress free as possible. We would highly recommend both Gina & Strutt & Parker our experience has been excellent, thank you Gina.

Paula · 23 January 2021

★★★★★ 5/5

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Strutt & Parker’s knowledge & expertise

Strutt & Parker’s knowledge of, and their expertise in, the rural housing market in East Kent is the principal reason we first considered using them for our house sale - and we have not been disappointed in that. Their staff in the Canterbury office work as a strong team and we, as vendors, benefitted from that, particularly in terms of their insights and perceptions. The only minor reservation was slightly slow communication in the early days - but this improved enormously as we got to know them.If we ever needed an East Kent estate agent again S&P would definitely be our first port of call!

KH · 14 January 2021

★★★★★ 5/5

Trustpilot

Strutt and Parker Harpenden - excellent service!

We sold a property through the Harpenden office of Strutt and Parker. The help and guidance we received during every phase of the sale, from initial pricing through to completion, was invaluable. The staff at the Harpenden office are all highly knowledgeable and professional, but also friendly and approachable. As a result, the sale proceeded smoothly, despite the interruption of lockdown.Selling a home and buying a new one is normally the largest, most complex and most important transaction of people’s lives. Having the right advice at every stage makes all the difference between success and failure. Sally and her team at Strutt and Parker, Harpenden, were always on hand to give us the benefit of their experience and to offer practical help. They are experts in the Harpenden area market. This allowed us to balance competing considerations in an informed way, and to have a friendly and cooperative negotiation with our buyer. I should emphasise how helpful it is that all the staff in the Harpenden office are familiar with all current and prospective transactions. No matter who was present in the office, we were able to get the information and advice we were looking for, even if we dropped in unannounced. We can not recommend Sally and her team strongly enough. Building a successful team in a workplace is something that is very difficult to do. Sally has created a fantastic team who work together, play off each other’s strengths, motivate and respect one another. They are committed to achieving the very best for their clients.

Nick · 4 January 2021

★★★★★ 5/5

Trustpilot

Sally Noakes and team are very, very good

Sally Noakes and her colleagues at Strutt and Parker have given us a stellar service.There has been absolutely no sense of the one size fits fits all approach that in the past have made us feel houses are often treated as a commodity.Sally and the team were accessible, empathetic, authoritative and able to blend those characteristics to offer us a strategy that worked. It all not only felt right emotionally - it was logical and based on data and market wisdom and experience. Thanks to all that we could understand how and why the property was being valued and marketed.We were a pretty demanding client, but nothing was ever too much. So when we kept asking for more guidance and for solutions asap, we were speedily and efficiently managed. And best of all, the promised deliverables all happened.Give these guys a brief - they’re very, very good.

Graeme · 23 December 2020

★★★★★ 5/5

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Amy and Hamish in the Perth office…

Amy and Hamish in the Perth office helped us to sell our parents home. They made us feel relaxed and reassured at a very stressful time. When the sale hit some unexpected snags they steered us through with the calm professionalism that only comes from a deep knowledge of Scottish property processes and experience. I would recommenced them to anyone selling a home in Scotland.

Ms · 8 July 2025

★★★★★ 5/5

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Thank you Strutt & Parker Gerrards Cross!

Strutt & Parker Gerrards Cross have been assisting us with our property search. From the very beginning, all the staff at the Gerrards Cross office have been outstanding. The team including Steven Spencer, David Greathead, Susie Easterbrook, Nikki Marshall and Jane Young, have all demonstrated a highly professional approach, seeking to understand our property needs and offered fantastic service throughout. We really appreciated their accommodating and approachable manner, which really helped at a busy time when searching for a property. We really recommend Strutt & Parker Gerrards Cross, if you are looking in the area, they are a true pleasure to interact with.Thank you Steven, David and team!

Sian · 4 December 2020

★★★★★ 5/5

Trustpilot

Take the stress out of moving

We commissioned Stutt & Parker to sell our lovely Victorian house recently. The tone and positioning of the Marketing was right on point for this part of the market something we had fallen down on with previous agents. The quality of potential buyers was top notch so no time wasting and the communications from Simon & Jane gave us confidence that we were in good hands with some tricky negotiations needed at times. We've exchanged and look forward to moving soon, I've already recommended their services to one of my clients. I don't recommend people to my clients unless I know they have equally high professional standards. House selling doesn't need to be stressful if you're in the right hands.

Peter · 27 November 2020

★★★★★ 4/5

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I used S and P partly because they…

I used S and P partly because they offered the highest price estimate and partly because I knew that, as a large company, their contacts to the likely markets were strong. Overall, my experience was good. The marketing material was high quality. I thought that there was an underestimation of my home's principal USP ie granny flat. There was lots of talk of multi generational living but that missed the point: grannies need to be on the ground floor. My other observation is that I thought S and P were far too slow to return staff after the first lockdown when business cleaaly picked up. That was UNFAIR on the remaining staff of whom too much was asked and not a good advert. I was grateful to Rozanne as manager particularly in the latter stages of both the sale and purchase.

Anthony · 26 November 2020

★★★★★ 5/5

Trustpilot

Thank you Steven Spencer & Team

A huge thank you to Steven Spencer and his team @ Strutt & Parker for playing their part in helping us turn our dream into reality. Steven and his team were very approachable and professional throughout the process, any queries were responded promptly and ensured complete transparency and clarity in communication. He understood and acknowledged motivations and intent on both buyers & sellers side and handled the deal professionally yet with a personal touch and positive outcome. Based on our experience I'd highly recommend Steven & his team @ S&P

Jigar · 26 November 2020

★★★★★ 5/5

Trustpilot

Leagues above other estate agents.

Leagues above other estate agents.Having used numerous estate agents throughout the last 30 years we found Strutt and Parker to be leagues above other estate agents. We would especially like to thank Gina Simpson née Antoniou for the amazing personal care and attention during the sale of our property. Gina was in contact every day, to ensure the sale of our property ran as smoothly as possible during a stressful time. I believe her one to one and negotiation skills were a major factor to the successful sale of our property. We will be in touch soon for our next purchase!

Carmen · 20 November 2020

★★★★★ 5/5

Trustpilot

DREAMS REALLY DO COME TRUE

We saw a very beautiful house at a difficult time for viewing with the virus. However, we found Strutt and Parker staff to be very understanding and knowledgeable and they made an appointment and as we had travelled a long way we were extended more time at the property and were able to take many photos. The Director of Kent was especially helpful and supplied us with photos of parts of the house where we had forgotten to take them. He was helpful when we made an offer and pitched our offer at the right level which was accepted. Throughout the conveyancing process he held our chain together with great skill and patience and thanks to him and his willingness to communicate with all parties involved including solicitors we managed to see the process through to a wonderful and successful conclusion where all parties were happy. We are indebted to the Strutt and Parker staff for their considerable experience which made a stressful process bearable. Many thanks for such an early Christmas present to all at Strutt and Parker but especially Edward Church and all his staff proving that dreams really do come true. Highly recommended and professional but also friendly and skillful. James and Olga

James · 17 November 2020

★★★★★ 5/5

Trustpilot

We recently completed on the sale of…

We recently completed on the sale of our house. As usual we were part of a chain and hurdles and barriers where thrown up throughout the journey.Strutt and Parker and in particular Victoria Rose were amazing in guiding us and proactively managing our sale. Had it not been for Victoria I'm not sure if we would have got there. Throughout she remained calm and very professional.I would highly recommend Strutt and Parker and would not hesitate to use them again.James - Sevenoaks resident.

James · 12 November 2020

★★★★★ 5/5

Trustpilot

Fantastic from start to finish

We couldn't have asked for a better service than the one we received from Oli and his team at the Exeter office. They sold two properties for us (5 years apart, second one has only just exchanged contracts). Both times Oli worked tirelessly to facilitate communication between all parties. His humour, patience and approachability made an extremely stressful period far more enjoyable and I was so grateful for his support. So many agents get an offer then do nothing to push things forward. Oli and his team are the opposite of that and I highly recommend them.

Sarah · 4 November 2020

★★★★★ 5/5

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Charlotte from Notting Hill

As tenants looking for a new apartment to rent, we have been in touch with many agencies and have not always encountered professional agents but Charlotte Hewett from Notting Hill was great. She was honest, transparent and helpful along the whole process and managed to get our offer accepted with all the conditions we asked for. In the end we chose a different apartment which we preferred but she stayed professional throughout the process. In the end, we saw 19 apartments and Charlotte stood out as our favorite agent.

Corentin · 24 October 2020

★★★★★ 5/5

Trustpilot

I would like to thank the excellent…

I would like to thank the excellent team at Strutt & Parker Guildford for all their help and assistance with our house sale. From the first call to Jackie Knights to Ken Roberts who did the valuation and to Jill Beech who was in charge of the sale, you have all been amazing support, professional, and responsive. I cannot thank you enough for making what is usually a painful process, quite straightforward. I would particularly like to thank Jackie Knights who as post sales support, often had to deal with queries on her day off. It was the best decision to use your Company for our house sale. Thank you!

Maryam · 21 October 2020

★★★★★ 5/5

Trustpilot

These 5 stars are dedicated to Meena Patel

These 5 stars are dedicated to Meena Patel who from the moment she showed us the property and took us through the rental agreement which were her remit on to going way beyond her call of duty. Where property management was remiss in making sure the apartment was ready for occupancy she was always available and ready to help and solve large and small problems right down to getting a second key cut herself. Jay O’Dell was also very helpful. They set a high standard which hopefully can be met by other members of the team

Annabelle · 15 October 2020

★★★★★ 5/5

Trustpilot

Wildacre Sale

We were extremely pleased with James and his team at the Haslemere office and how they handled the recent sale of our house.They proved to be very professional, pleasant and understanding in the way we wished to sell the house.Their advise on the timing to launch the house to the open market was 'spot on' and resulted in a number of viewing the in first two weeks of marketing. The house was under offer within two weeks and contracts exchanged within six weeks.Their is no hard sell at Strutt&Parker just a calm approach which gets results.

David · 12 October 2020

★★★★★ 5/5

Trustpilot

This is the second occasion in 12…

This is the second occasion in 12 months that I have instructed Strutt and Parker Kensington Church Street to act on the sale of family property. The need arose from the death of a close relative. I had no hesitation in instructing them again. Despite the uncertainty represented by the pandemic and the ending of the lockdown, John was able to negotiate a very satisfactory sale price and ensured the sale went through without a hitch. As before, I felt he was giving me excellent advice on which I could rely. It was proffered tactfully and sensitively, and I have no doubt that the sale went through in the satisfactory way it did because of John's abilities, care, attention and concern. In addition to the usual services he and his team went well beyond what I would normally expect, eg supervising the removal of the piano, the collection of items for sale, and ultimately the clearance of the property itself. I remain hugely grateful to John and would undoubtedly instruct him again if the need arose.David Melville

David · 6 October 2020