Trusted Agent profile · Guildford

Seymours Ripley reviews in Guildford

4.3

★★★★★ Great

705 reviews across 2 platforms

188 High Street, Ripley, Woking, GU23 6BD, Guildford, GU23 6BD

Seymours's office in Guildford, at 188 High Street, is rated 4.3 out of 5 across 705 reviews on two platforms, including 62 Google reviews rated 4.9.

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4.9 / 5

62

Reviews on Google

This office

Trustpilot logo

643

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Seymours provided a great service in…

Seymours provided a great service in selling my property. They were always helpful with questions, and kept me updated regularly with viewings and the feedback from these. They got me the price I wanted, and a little more. Great job.

Mr · 25 August 2023

Agent replied · 22 October 2024

We try to treat people the same way we would want to be treated which mainly revolves around great communication. It's been our pleasure to help Bruce, thanks for the review.

5/5

Trustpilot

Professional, reliable Estate Agent.

Professional service to the highest degree at the Grayshott Branch.Approachable and friendly.Always available to contact .The best of experiences with any Estate Agent. Highly recommended to anyone planning a house move.

Angela · 19 March 2024

Agent replied · 22 October 2024

Thanks Angela. Whilst it's the newest office we have and we all live just around the corner. We already feel very much apart of the neighbourhood.

4/5

Google

We originally purchased our property 25 years ago through Seymours and have just sold it using them. Because of uniqueness of the property and the lockdown it took sometime for the property to sell but they did persevere and we were more than happy with the final outcome. Did not feel as though we had been forgotten. Would definitely recommend them.PositiveProfessionalism

Theresa · 11 November 2020

Agent replied · 10 November 2024

Theresa, thank you so much for taking the time to write this review, we really do appreciate it. Lockdown did present some challenges however once over we were able to get things moving much quicker. Thank you for choosing us (again) and please do not hesitate to contact us if we can be of assistance next time too! Ben Conquer, Seymours Ripley.

5/5

Trustpilot

Absolutely brilliant!

Seymours really came out top from the whole house moving experience. They were constantly professional and positive, available and helpful, even through some of the more stressful aspects of our sale and purchase. I would thoroughly recommend them.

Consumer · 11 September 2023

Agent replied · 22 October 2024

Thank you so very much for the review. We always try to treat people the way we would want to be treated and we want to share in the same journey so let's make it the best one we can.

5/5

Trustpilot

Has made the whole process easy

From the first viewing Seymour’s have made the process easy. They have answered any queries I’ve had promptly and always been very courteous. It has been a pleasure dealing with them.

Monique · 16 February 2024

Agent replied · 22 October 2024

Thank you so much for your kind words Monique. Our team works hard to ensure that the process is as smooth and stress-free as possible. It's been a pleasure working with you, and we appreciate your trust in us. If you need anything else, don't hesitate to reach out.

5/5

Google

Happy that the place was accepted once the original asking price was reduced.

Patrick · 23 December 2024

Agent replied · 25 December 2024

Thank you for your review Patrick!

5/5

Trustpilot

Selling our House

Communications with the staff at Seymours was excellent.We were always advised promptly of appointments and received regular feedback.Any questions were dealt with promptly.The whole process of selling our property was made as smooth as possible.

Christopher · 16 November 2023

Agent replied · 22 October 2024

Hi Christopher, thanks for the review and the five stars. We try to ensure that your property journey has as few bumps as possible. It doesn't need to be complicated and good communication is one of the ways to smooth the way. Thanks again.

5/5

Trustpilot

Quick and painless sale

They understood my needs and theyWere efficient in organising the information behind the scenes , as well as really friendly communication with myself.

Esther · 16 July 2024

Agent replied · 22 October 2024

Hi Esther,Thank you for your kind words! I'm delighted to hear that we understood your needs and handled everything efficiently. It was a pleasure working with you. Do pop in and say hello anytime!

5/5

Trustpilot

Professional energetic teamwork

Professional energetic teamwork, with a dynamic sales pitch; going above and beyond with a smile!You're the 'go to' estate agent in Grayshott!

Darren · 31 July 2024

Agent replied · 22 October 2024

Thank you for your fantastic feedback Darren. We're delighted to hear that you appreciated our professional and energetic teamwork, and It's great to know we're your 'go to' estate agent in Grayshott! If there's anything else we can assist you with, please don't hesitate to reach out.

5/5

Trustpilot

A positive start....

Met Joe from the Ripley branch yesterday - professional, respectful and excellent knowledge of the local market. He followed up today with what he had promised, perfect.... I have meetings with another branch later in the month so hope they will be equally positive

Mr · 3 March 2023

Agent replied · 22 October 2024

Thank you for sharing your positive experience with Joe from our Ripley branch. We're thrilled to hear that he was professional, respectful, and had excellent knowledge of the local market. At Seymours, we pride ourselves on providing exceptional service and are glad that Joe was able to meet your expectations.We appreciate your kind words and are delighted that Joe followed up with what he had promised. Our team understands the importance of following up with our clients and keeping them informed every step of the way.We look forward to welcoming you to our other branch later in the month and hope that your experience with them will be equally positive. If you have any further questions or need any assistance with your property needs, please don't hesitate to reach out to us. Thank you again for choosing Seymours.

5/5

Google

Very Professional from start to finish

Patsyanne · 19 March 2025

Agent replied · 22 April 2025

Thank you for your kind words Patsy-Anne, i'm so pleased we got there (eventually!)

1/5

Trustpilot

DO NOT USE THEM

Don’t not use them … they charged us for deposing of the land lords old paint pots when we moved out .disgraceful service and that is undisputed.

Will · 21 July 2025

5/5

Trustpilot

In good hands

Professional, Friendly,polite and incredibly knowledgable about the local area and the whole minefield that can be buying and selling houses ! I am so grateful to Oliver, Adam, Harry, Harley and all the team. I would happily recommend them to anyone

Ms · 11 May 2023

Agent replied · 22 October 2024

The Camberley team headed up by Oli and Tom is fantastic. Great to read your comments and greater still that you would recommend us to others. Thank you for using us.

5/5

Trustpilot

Great Service

All the staff were friendly and helpful and kept me totally informed and updated on each of the viewings.

Daphne · 4 September 2024

Agent replied · 22 October 2024

Thank you, Daphne. We're delighted to hear that you felt well-informed and supported throughout the process. It's great to know that our team’s communication and approach made a positive impact. We appreciate your feedback.

5/5

Trustpilot

very helpful local agents

we found Seymours very helpful in the sale of our house, also in the past with a rental property

John · 30 August 2024

Agent replied · 22 October 2024

Thank you for your feedback! We're pleased to hear that Seymours was helpful with both the sale of your house and your previous rental property. We appreciate your continued support!

5/5

Trustpilot

Very pleased with the service

Very pleased with the service we received from initial visit and valuation by James and then through the sale process and to completion. The sale process went through quickly and painlessly, thanks to the team for all their hard work.

JW · 30 May 2023

Agent replied · 22 October 2024

Hi JW, thanks very much for the review and the 5 Stars. We try to make the moving journey an enjoyable experience wherever we can. Keep well.

5/5

Trustpilot

Seymours in Ripley

Seymours in Ripley, Surrey, was recommended to me by a friend whose house they had helped to sell. They have been efficient, professional and pro-active from the start of the process.

Tina · 13 January 2024

Agent replied · 22 October 2024

Thanks Tina. We've been in Ripley for over 30 years now and very much feel part of the neighbourhood, which we hope are proud to have us. It's been a pleasure to share your journey.

5/5

Trustpilot

Excellent service from start to finish…

Excellent service from start to finish Staff very friendly. Polite and kept me informed all the way through Couldn’t ask for more Took a few months to complete on 2nd December 2022 from about May but staff kept in touch all the time

Rosa · 23 February 2023

Agent replied · 22 October 2024

Thank you for your positive review. We're delighted to hear that you received excellent service from start to finish, and that our staff were friendly, polite, and kept you informed throughout the process. At Seymours, we pride ourselves on providing exceptional customer service, and we're glad that we were able to meet your expectations. We appreciate your patience during the completion process, and we're pleased to hear that our team kept in touch with you throughout. Thank you for choosing Seymours for your property needs, and we hope to work with you again in the future.

5/5

Trustpilot

Seymours were a pleasure to deal with…

Seymours were a pleasure to deal with from start to finish. A sensible strategy was put in place to attract significant attention for our property. The team were then extremely effective at generating interest across Surrey and from London and ultimately achieved a result beyond our expectations. We would have no hesitation is using Seymours again.

Graham · 27 May 2021

Agent replied · 22 October 2024

Thanks Graham, that's great to hear. Thanks for taking the time to review us.

5/5

Trustpilot

Fantastic service

Seymours have acted for us on two house sales and we have nothing but positive things to say! They are the exact blend of professional, friendly and supportive that you need when moving house.

Taylor · 24 October 2023

Agent replied · 22 October 2024

Hi Taylor. Thanks for your kind words! We're delighted to have had the opportunity to share your journey with two house sales, and we greatly appreciate your trust in Seymours. We strive to provide a blend of professionalism, friendliness, and support to make your moving experience as smooth as possible. keep in touch, we'd love to know how it all goes.

5/5

Google

Selling your house in a pandemic? With Ben and Sam on board from Seymours Ripley this wasn't a problem. Realism, great advertising and effective negotiation got the job done. They are the market leaders in the Ripley/Send area for a reason - they are committed to making the sale happen and work collaboratively with vendors. Seek them out.PositiveProfessionalism

Gregory · 11 November 2020

Agent replied · 10 November 2024

Hi, thank you so much for taking the time to leave this glowing review - it is very much appreciated. I know Ben and Sam were really pleased to read your feedback, they take a lot of pride in looking after their vendors and buyers. Thank you once again for your feedback and please do not hesitate to contact us if we can be of assistance in the future. Regards, Joe Leonard, Seymours Ripley

5/5

Google

Professional, efficient, knowledgeable and genuinely helpful staff - who exceeded our expectations in so many ways. We are very pleased with our purchase and are enjoying our new home in the very beautiful Surrey. So a massive thank you to Ben, Joe, Emma and Christine.

M · 12 November 2019

1/5

Trustpilot

Unprofessionals

Our hot water was never on, the member of staff handling our property was always changing due to turnover, our notice to leave was extended because they lost the email and frankly just dreadful service. You would be better off living in a tent than with a property handled by Seymour’s.

Jonathan · 17 February 2022

Agent replied · 22 October 2024

Hello Jonathan. Thank you for the feedback, we take all feedback extremely seriously, be they positive or negative. In order for us to understand your experience a little better, could you please let us know which one of our 20 branches you were dealing with?

5/5

Trustpilot

I had a great service from Seymours

I had a great service from Seymours, I needed to sell my house quickly to secure a purchase. They had my house on the market the next day and had no trouble finding a buyer. Would highly recommend.

J · 27 June 2023

Agent replied · 22 October 2024

We have a saying. "We don't sell houses, we move people". Having a database of buyers shared across our 20 offices as well as our access to the London market through The Guild of Property Professionals enables us to locate buyers quickly, and not just any old buyers, but the right buyers that have a genuine interest. Thanks for using us and more importantly, thanks for the review.

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