Trusted Agent profile · Guildford
★★★★★
705 reviews across 2 platforms
188 High Street, Ripley, Woking, GU23 6BD, Guildford, GU23 6BD
Seymours's office in Guildford, at 188 High Street, is rated 4.3 out of 5 across 705 reviews on two platforms, including 62 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Seymours Ripley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Guildford.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
Trustpilotthe prospective buyers were given the…
the prospective buyers were given the opportunity to look around the property and ask their questions
Thank you for your review Gita. We’re pleased the prospective buyers had the chance to thoroughly look around the property and ask their questions. Ensuring everyone is informed and comfortable throughout the process is something our whole team takes pride in.
5/5
TrustpilotVery straight forward to deal with
Very straight forward to deal with. Friendly and helpful and knowing about the area I was selling in. Made life easy and sold my property quickly
Why make a journey in property complicated! thanks for the comments and the five starts Graham, its been our pleasure to help.
5/5
TrustpilotTop-class smooth and friendly service
Top-class smooth and friendly service, worked out as expected, thanks to all staff concerned.
Thank you, Deepak. It was a pleasure working with you, and we're really glad to hear you found the service efficient and friendly right through to the end. It’s always rewarding to help someone with such an important milestone. If you ever need any further assistance or advice, don’t hesitate to reach out. Looking forward to staying in touch!
5/5
TrustpilotI recently bought a house through…
I recently bought a house through Seymours. Andie Bartlett - sales progressor - was approachable, helpful, knowledgable and pro-active.
5/5
TrustpilotMy sale to completion with Seymour’s I…
My sale to completion with Seymour’s I was kept informed through the whole process either by email and via the phone the staff very friendly and dealt with any queries you had to ask I would definitely use Seymour’s again
Fantastic feedback, thank you for taking the time to leave such a lovely review.
5/5
TrustpilotSeymours is always my great partner…
Seymours is always my great partner helping me find my house. They are professional and very patient with me in house hunting
Thank you Jacky for your wonderful review! We're delighted to be your trusted partner in finding your home. Your kind words about our professionalism and patience mean a lot to us.
5/5
TrustpilotFound the staff friendly and helpful
Found the staff friendly and helpful, kept up to date with all requirements Good experience all round
Thank you, Ray. We're glad to hear you had a good experience and that our team kept you well informed. We appreciate your feedback.
5/5
TrustpilotGood people
Good people, very helpful, good communicator, trustful business agent, excellent property seller . Very understanding in resolve problems .
Thank you for your feedback, Carlo. I'm pleased to hear that you found our team helpful and trustworthy. It's been a pleasure working with you, and you're always welcome to stop by and say hi.
5/5
TrustpilotFast & friendly!
Really quick, and friendly service from the entire team at Seymour's assisting us through the entire home purchase journey
Hi Alwyn,Thanks for the feedback! Glad to hear you found our service quick and friendly. Feel free to pop in and say hello whenever you like!
5/5
TrustpilotThanks to everyone at Seymours in …
Thanks to everyone at Seymours in Ripley. Helpful, friendly and courteous staff who all did a great job. Many thanks. Nicky
Thank you for your kind words! We're delighted to hear that our team in Ripley was helpful, friendly, and courteous. We appreciate your feedback and are glad we could assist you.
5/5
TrustpilotI was lucky to meet Jeff at Seymour’s
I was lucky to meet Jeff at Seymour’s . He did a fantastic job offering sensible and realistic advice, so we were able to have an offer accepted within hours of viewing
We've been a part of the Knaphill neighborhood for a long time now and Jeff's been involved from the beginning. His knowledge is quite incredible. Thanks for using us Robin and thanks for the review.
1/5
TrustpilotVery bad service and unprofessional…
Very bad service and unprofessional team.Never reply any email to complete the property deal except bargain with you the asking price
Hello Eric. Sorry to hear about your recent experience with our service. We strive to provide excellent customer support and ensure smooth transactions for all our clients, and it seems we fell short in your case.Your feedback is important to us, and I would like to address your concerns directly. Could you please provide more details about the issues you faced, such as the office in question? This information will help us investigate the matter thoroughly and take appropriate action to improve our service.We value your input and hope to have the opportunity to resolve this situation to your satisfaction. Thank you for bringing this to our attention.
5/5
GoogleGreat service from Ethan when looking for our next home
Thank you Zoe!
5/5
TrustpilotExcellent, professional service.
Everyone at this branch has been nothing but helpful, Friendly and professional. Couldn’t rate them higher and definitely recommend them!
Thank you for your kind words! We're delighted to hear that you found our team helpful, friendly, and professional. Your recommendation means a lot to us.
5/5
TrustpilotSelling our property
A local estate agent providing a professional service in all aspects of the selling of our property. Would use again.
Thank you for your positive feedback Roger. We're pleased to hear you found our service professional in all aspects of selling your property. We look forward to working with you again in the future.
5/5
TrustpilotCouldn’t have had a better experience…
Couldn’t have had a better experience in buying my first house, they were professional and always gave me good advice when I needed it from viewing houses to offering and seeing it through to completion. Can’t recommend them enough and will certainly be selling through them when the time comes.
Hello David, such great comments, thank you. Our aim is be "your property partner for life" so helping you again in the future would be an honour.
4/5
TrustpilotOverall everyone friendly and proactive
Overall everyone friendly and pro active. Main frustration due to difficulty in getting calls returned in a timely manner and a continuing issue with agents slamming down the phones when ending a call. Not professional. Hence 4 stars.
Hi Chris, we're always looking to improve so we'll pass this on to the team and thank you for leaving such constructive feedback.
1/5
TrustpilotThe WORST
The WORST! Wont fix anything! Rat infestation...did nothing...mold...did nothing...central heating broken, massive bills...did nothing..no shower for two months in winter..did nothing..works for landlord. Wont let you out of contract. Does not adhere to covid regulations regarding 4 month notice. Tries to force you to renew. Beware!!!!!!!!! Do not use this company!!!
Hello Tanja, Thank you for the comments. I would like to investigate this further for you if I may. Could you let me know which Seymours office you have been dealing with please? Thank you. UPDATE: Hi Tanja, I haven't heard back from you so I took the liberty of searching for your name across our rental department databases but I can't find that you are a tenant of ours. If this is not the case, please let me know so that I can help you. Thank you.
5/5
TrustpilotEvery interaction with Seymour’s from…
Every interaction with Seymour’s from the beginning has been superb and incredibly professional.
Thanks, Mark for the feedback. It’s great to hear you’ve had a good experience with us from the start. We’re glad we could help.
5/5
TrustpilotSo Far So Good
Appointed Seymours as sole agents, as I have previously successfully sold property through them.The have achieved obtaining an offer at asking price in good time.Solicitors instructed and completion forecast for 10 weeks time.Watch this space!
Thanks for the review Ian. We like to think of ourselves as being on the property journey with you and will always make every effort to ensure that that journey is as pleasurable as possible. It's great to hear that you've used us before and have come back to use us again, it cements our company strap line - Your Property Partner For Life.
5/5
TrustpilotGreat Service & Support
Seymours sold my house & were very helpful & supportive throughout what ended up being quite a lengthy sale. Clive worked tirelessly on this, chasing up all the relevant parties & keeping me informed of progress at all times.
5/5
TrustpilotA seamless sale and purchase all within…
A seamless sale and purchase all within record time and personal service throughout .
Thank you, Lucy, for your wonderful feedback! We're delighted to hear that you experienced a seamless sale and purchase with us, all within record time. Providing personal service throughout the process is what we strive for, and it's great to know we met your expectations. It was a pleasure working with you, and we wish you all the best in your new home!
5/5
TrustpilotHelpfull
Helpfull, being with Seymour’s knaphil first time great experience, very helpful honest all the staff I have deal with. Fantastic
From the first time to the last time, its always a pleasure to help. Knaphill has been so welcoming for us as well and we love being apart the neighbourhood. Thanks for using us LG.
5/5
TrustpilotPersonable and approachable at all…
Personable and approachable at all times, professional and friendly.
Thanks Lou!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Seymours Ripley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Guildford.
