Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent. Vast improvement on my previous experiences with estate agents!! Simon and his team couldn't be anymore helpful. Definitely recommend using Seymour's for any future moves.
Diveimage · 7 January 2020
Agent replied
Hi there, thank you for leaving such a lovely recommendation and review! We will be sure to pass on the praise to Simon and the team. Please keep in touch if you ever need any further assistance.
★★★★★ 5/5
GoogleHad a really straight forwarded time with Seymours and I felt well communicated with. One of the solicitors involved in my sale was a few cards short of a full deck and Clive did a excellent job to keeping the process moving along.
Tom · 23 January 2024
Agent replied · 21 June 2024
Dear Tom,
Thank you for leaving a review, we are pleased to hear about your experience with us and we wish you all the best with your move.
Many thanks
The Seymours Team.
★★★★★ 5/5
GoogleSeymours in Guildford follow all potential leads, and in a difficult market the house sold. They were our second agent on the property and followed up every potential buyer. We believe Seymour’s diligence and tenacity made the difference in getting a sale. The communication with us as sellers was excellent throughout the process.
Karen · 1 May 2023
Agent replied · 30 July 2023
Dear Karen,
Thank you so much for taking the time to write such a lovely review, we are pleased to hear your experience with Seymours was very positive.
Kind regards
The Seymours Team
★★★★★ 5/5
GoogleFriendly and helpful team, particularly Chris Thorpe.
A · 23 February 2023
Agent replied
Good Morning, Thank you for the great comments! Kind Regards, Chris at Seymours
★★★★★ 5/5
GoogleWe are deeply grateful to Seymours team for finding us the dream house.Their service was marked by warmth, professionalism, and exceptional efficiency. Our heartfelt thanks go especially to Aaron and Natalie for their dedicated efforts.
Tao · 7 June 2024
Agent replied · 21 June 2024
Dear Tao,
Thank you so much for your kind words, we are thrilled and wish you all the best in your new home.
Many thanks
The Seymours Team
★★★★★ 5/5
GoogleAfter trying 3 different agents, Seymours got the job done for us. They were approachable, honest about the price and the market, and touched base regularly. The whole team from sales, to viewings and then chasing the solicitors did a great job, and would absolutely use again
David · 30 March 2025
★★★★★ 5/5
GoogleSeymours Guildford have been great during our home buying process. From the ease of booking a viewing and the knowledge of the person who showed us round, to the process of submitting an offer. They were open and honest and kept us regularly updated throughout the process. We've now had the offer accepted and everything has been very professional but also friendly. Would definitely recommend.PositiveResponsiveness, Professionalism
Alisha · 27 August 2021
Agent replied
Hi Alisha,
We really appreciate you taking the time to share your sentiments and the 5*. Its always great to hear that buyers who have chosen to use us have had a great experience. We have passed your comments onto the team in Guildford. Thanks again.
★★★★★ 5/5
GoogleMany thanks to Simon, Lee, David and Emma for the huge effort and infinite patience in helping our purchase go through to a successful completion.
Graham · 29 July 2019
Agent replied
Hi Graham, thank you for the great review. We'll be sure to pass the praise onto Simon, Lee, David and Emma. Enjoy your move!
★★★★★ 5/5
GoogleSeymours made selling our house easy. Simon was fantastic, keeping me informed and always available if I had any queries. Can't recommend them enough.
Jane · 26 November 2019
Agent replied
Hi Jane, thank you for the excellent review and recommendation, we're so glad we could make the process of selling your house an easy one for you.
★★★★★ 5/5
GoogleThanks to the support of Alexander Bethell and his colleagues at Seymours Estate Agents in Guildford, we just got an offer accepted on a wonderful property that is perfect for our family. Alex and his colleagues were very professional and supportive during our property search. Thus, I can highly recommend this estate agency.
Jeannine · 23 February 2023
Agent replied
Good Afternoon Jeannine,
A really lovely review, thank you very much for taking out the time to write this!
Hope you enjoy your weekend.
Speak soon,
Alex Bethell
★★★★★ 5/5
GoogleWe have used "Seymours" in Surrey to buy and sell property historically and Simon at Seymours managed to secure a buyer for a property we owned near the cathedral. We were kept well informed throughout the process although we did have to accept a slight reduction in price.
Judy · 31 May 2023
Agent replied · 30 July 2023
Dear Judy, thank you so much for taking the time to write your review, it always makes our day to receive feedback from our clients.
Many thanks
The Seymours Team.
★★★★★ 5/5
GoogleSeymours sold my Flat in Guildford, they provided an excellent service, I was with another local agent but moved to Seymours who completed the sale. They were very responsive and supportive during the process. They assigned a key contact Clive Gee to ensure the sale process kept moving, this was an excellent service! I would definitely recommend them!
Gary · 29 May 2022
Agent replied
That's great to hear Gary. It just goes to show that not all estate agents are the same! Selling your home can be a emotional process so it's important to get it right and to ensure that the buying and selling experience is an enjoyable one. Its been great working with you.
★★★★★ 5/5
GoogleA great big thank you to Seymours Estate Agents Guildford who was really professional and helpful when we purchased our house. We were dealing with Clive who was always courteous, informative and professional. He dealt with any concerns raised promptly. We would highly recommend Seymours Guildford.
Max · 31 May 2023
Agent replied · 30 July 2023
Hi Max, thank you so much for your positive words, we were delighted to read your review!
Many thanks,
The Seymours Team.
★★★★★ 5/5
GoogleWe had an excellent experience with Chris, who was at all stages very friendly and professional. A fantastic service all round.
Mark · 28 October 2024
Agent replied · 11 November 2024
Dear Mark, thank you for taking the time leave us a review, you made Chris' day!
Best Wishes
The Seymours Team
★★★★★ 3/5
GoogleOk, not great. They sold my 1 bed flat, but initially over-valued it and I felt pressured to complete at end. The contract was also signed in shop, without being informed of waivering cooling off period. And they initially billed the upper tier fee, despite sale below agreed threshold.
WM · 23 February 2023
Agent replied
Hello WM,
Many thanks for leaving a review. The property market has been buoyant over the last 12 months or so, but there are areas of the market that have been effected by supply and demand, especially in the FTB and Investment sector which can effect values quite quickly. Moving home can be a very emotional process and we will always try our best to guide and assist. Thank you again for entrusting us with the sale of your home.
★★★★★ 5/5
GoogleExcellent service from Simon and the team to ensure a smooth transaction with selling our property. Thank you very much!
Marianne · 29 July 2019
Agent replied
Hi Marianne, thank you for such a great review. We're so pleased to hear you've had such a positive experience and we'll be sure to pass your praise onto the team.
★★★★★ 4/5
GoogleLuke was very helpful and professional.PositiveResponsiveness, Professionalism
Eva · 22 June 2022
Agent replied · 21 June 2024
Hi Eva, selling properties is a big part of our business but we also try hard to ensure that the customer journey is a good one! Pleased we could help and thanks for the review.
★★★★★ 5/5
GoogleWe had a great experience throughout, Joe was always really helpful and friendly, and nothing was too much trouble.
Rebecca · 29 July 2019
Agent replied
Thank you for taking the time to leave us a review. We are pleased to hear of you positive experience with us and delighted to read your feedback about Joe. We look forward to assisting with all your future property needs.
★★★★★ 5/5
GoogleGreats service from Seymours as always, sold my house quickly and at a good price, thanks Simon, David, Tiffany!
Roger · 29 July 2019
Agent replied
Hi Roger, thank you for your review, we're so glad you're happy with out service! We'll be sure to pass on the praise for Simon, David and Tiffany. If you ever need anything else, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleClear, straightforward, friendly and professional service from beginning to end of the process from all staff. Highly recommended.
C · 4 November 2024
Agent replied · 25 October 2024
Thanks for your review! We strive to provide a great experience, and definitely appreciate your rating. Please don't hesitate to reach out if you need anything. Best regards!
★★★★★ 4/5
GoogleSeymours via Clive Gee provided very good service to me in the purchase of my first property in Guildford. I was kept well informed during the process particularly with liaison between the seller and myself. I would recommend their services.
Richard · 20 August 2023
Agent replied · 27 August 2023
Hi Richard,
Thank you for taking the time to leave a review, we really appreciate it.
Many thanks
The Seymours Team
★★★★★ 1/5
GoogleTotally useless and incompetent aftercare services. If you rent a property through this company be prepared to wait for responses, told lies and to be miss informed. They have little regard for your personal outgoings or lifestyle and would rather leave you in the lurch rather that being in touch to solve the problems or queries risen!NegativeResponsiveness, Professionalism
Joe · 22 June 2021
Agent replied · 21 June 2024
Hello Mr Davis,
I am sorry to read your review. Please accept my personal apology and be assured that Seymours takes such matters with the utmost importance. I have today spoken with the office in question as part of my investigation process, but they have not been able to locate your information probably due to not having the property address etc that your concerns refer to. Rather than requesting that you share personal information in a public space, may I request that you contact me directly, so that I can investigate the matter further on your behalf.
ian@seymours-sll.co.uk
Kind regards
Ian Marlow.
★★★★★ 5/5
GoogleExcellent support throughout the sale I can highly recommend Simon and his team.
Jeremy · 11 September 2020
Agent replied
Thank you for the wonderful review. We are delighted to receive it and will pass your thanks on to Simon and our team. Good luck in your new home. Many thanks again.
★★★★★ 4/5
GoogleThe service provided by Seymours was generally very good especially in view of the difficulties presented by the latest 3-month lockdown. They responded promptly to enquiries and were friendly and professional throughout. Our only issue would be with the valuation price that seemed strangely at odds with the final selling price; this was unexpected and therefore disappointing.
Rosemary · 30 July 2021
Agent replied
Hi Rosemary,
Thank you so much for taking the time to review our services. The current situation can sometimes create a testing time for everyone - but we, like you, are firm believers that if we do the best we can to help our customers, friends and the local community, we will all conquer the situation in the end! When it comes to pricing properties, we use our experience of trading as estate agents in the local area (in this case nearly 30 years) combined with modern technology and market trends. Regardless of this, pricing property is never an exact science, but we do try to guide all of our clients to the best of our ability. Often, the best practice is to expose a property to the marketplace fully and openly for a period of time to explore every enquiry that is received. By doing so helps to ensure that the best price is received, but ultimately the market itself dictates the terms.
Keep well and thank you for using us.
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