Winkworth Greenwich reviews

★★★★★ 5/5

Trustpilot

Terrific sales team - Lady and Sean are brilliant

Terrific sales team. Lady was flexible and accommodating when we wanted to arrange property viewings, and her knowledge of the local area is second to none. Sean was proactive and helpful and really worked hard to move our purchase towards a swift completion. Five star service, would definitely recommend.

Belinda · 31 January 2023

★★★★★ 5/5

Google

It gives me great pleasure and previllege to share my personal experience of dealing with Winkworth Estate agents in Greenwich whom I engaged to sell my apartment in Millennium village. The two individuals I want to name in …

N · 17 October 2025

★★★★★ 5/5

Trustpilot

The Winkworth team in Kensal Rise

The Winkworth team in Kensal Rise is exceptional. Thorough, caring, professional, and relentless in finding our ideal home.By far the best team we came across and that was reflected in the quality and choice of the houses they had access to, clearly, they are trusted by many.

Andrew · 5 April 2023

★★★★★ 5/5

Trustpilot

Winkworth is the agent you need

Kerry and Sarah were so helpful and made our process seamless. They were very understanding during obstacles and always found a way around it. They are also very proactive and the nicest agents I have ever met. The team are very responsive. They made our overall experience easy and lovely. I couldn’t thank them enough

Rachel · 12 September 2024

★★★★★ 5/5

Trustpilot

Brilliant letting agent team

Every dealing I have had with Winkworth Kensal Rise has been superb. They are an incredibly charming and efficient team, always on hand for any queries. They are knowledgeable about the market and have always found great tenants really quickly. Wouldn't ever use anyone else.

SIMON · 12 May 2023

★★★★★ 1/5

Trustpilot

The worst agency .

The worst agency .. I had a viewing yesterday and I went to see the flat with my wife and my 6 months old babe ,and my agent Lewis Impleton , probably he hasn’t so happy with that , he tried to avoid answer my question, very poor customers skills , he wasn’t even showing me the house , not talking at all .. probably you could see he was not interested to rent the flat to me from the first moment .. after that i told him I was happy to rent the flat and I have everything had they need .. while allAnswer was been answered next day was asking me again the same question by email . .. his email very unprofessional, he was like writing to a friend .. never mind after all that , not answering to me for 2 days , I had to email him again and after the reply of him was that the flat it’s been gone .. that all , didn’t even ask me if he can show me some other properties that are still on the market..

Gio · 14 March 2024

★★★★★ 1/5

Trustpilot

Please avoid them. Reclaiming our deposit has become a lengthy and arduous process

Unfortunately, our experience with Winkworth has been so disappointing that I must give a 1-star rating, though I wish there was an option for zero stars. They have repeatedly made false statements to unfairly extract money from tenant. Even damage noted in their own move-in inventory report from last year is now being used against us to justify charges. It's disheartening to witness their prioritization of profit over fairness. When confronted, they suggest disputing through "my deposit scheme," only to further inflate fees. Our cleaning fee surged from £140 to £336, and apart from maintenance fees were hiked for pre-existing damages. Despite returning the property in better condition, we were still charged professional cleaning fees for mold, dust, and dirt present upon move-in. They even colluded with their inventory company to exploit situations for financial gain, leaving us speechless. Additionally, we graciously accommodated potential tenant viewings three times in 10 days, only to have our privacy violated as individuals freely took photos and rifled through our belongings without consent. This experience has left us profoundly disappointed and hesitant to engage with Winkworth in the future.

W · 22 February 2024

★★★★★ 1/5

Trustpilot

Worst Ever

My experience with Winkworth was a masterclass in chaos and incompetence. A real circus is even better them. Not only did they turn a blind eye to broken properties, but they also seemed to have a PhD in denial and deception. They don't even have the decency to possess basic moral standards. I bet Winkworth does not care their branding or reputation, basic thing for a business. Their idea of 'professional cleaning' was a joke - the place was dirtier than a pigsty, with mold, spiders the size of small cars, and no sign of any supposed cleaning crew. And don't even get me started on their response time - it's like they only sprang into action when I threatened to pack my bags.During checkout, they pulled out all the stops with their wild accusations, conveniently forgetting that the damages were already there when I moved in. But oh no, let's blame the tenant instead!And as if dealing with Winkworth wasn't enough, their partner in crime, ACT Property, was just as useless. It's like they were in cahoots, caring more about squeezing every penny out of me than addressing my legitimate concerns.Privacy? What privacy? They had no qualms about waltzing into my home uninvited, rearranging things like they owned the place. And to top it all off, they even decided to whip up a meal in my kitchen without so much as a 'by your leave.' They took away my letters too.Getting my deposit back was a whole saga, thanks to their fault-finding frenzy. But hey, at least I've inadvertently become their biggest promoter in my community (whatsapp, X, facebook, signal, neighbours) about Winkworth. The way word spreads, it's like a snowball effect! I am so excited!

Tong · 19 February 2024

★★★★★ 5/5

Trustpilot

Selling made easier

Very good advice when selling my late sister flat and traveling from Warwickshire to complete the sale was made easier by a lot of help

Shirley · 23 January 2026

★★★★★ 5/5

Google

We chose Winkworth's to sell our flat because they are the most professional, punctual and personable of all the agents in the area. They know the area, the market and what they're about.

Kevin · 8 November 2025

★★★★★ 5/5

Google

Everyone at Winkworth was fantastic. it’s been a real pleasure getting to know them over the past few months. They were approachable, friendly, and down-to-earth, while also being highly professional and clearly very good at what they do, which made all the difference for us as first-time buyers.

Thomas · 3 April 2026

★★★★★ 5/5

Google

I have been renting through Winkworths for nearly a decade and they have been great. The team have always been friendly, understanding and quick to respond to any issues with the property. Special thanks to Megan who has been so fast at sorting out our boiler issue. I would highly recommend them to all.PositiveResponsiveness, Professionalism

Alex · 13 November 2021

★★★★★ 5/5

Google

Guy and his team at the Greenwich branch did a great job not only with the sale of our property, but also the post sales services was top notch. They helped massively managing the chain upwards to get the exchange and completion over the line. Thank you again!

Diana · 29 October 2024

★★★★★ 5/5

Trustpilot

I have just re let my apartment

I have just re let my apartment through the Kensal Rise Office who have been managing my property for 2 years. Aaron and his team were fantastic and managed a turnaround in record time resulting no loss of rental revenues. The process was extremely efficient and very re assuring. They went above and beyond my expectations. Totally recommend.

Alison · 29 March 2021

★★★★★ 5/5

Trustpilot

Great experience with Winkworth

We rented an apartment though Winkworth last month and the process could have not been any better. From coordinating the viewing to signing the contract and moving in, Aaron and his team have gone above and beyond. Would definitely recommend them if you are planning to rent/ buy around the area.

Lucas · 6 September 2024

★★★★★ 5/5

Trustpilot

As a landlord of two properties I have…

As a landlord of two properties I have been renting with through Winkworth for 8 years now. They have always provided me with a professional and reliable service. Aaron and the team are prepared to go above beyond to ensure a smooth service.

Katie · 3 March 2023

★★★★★ 5/5

Google

Very good service having used them for both lettings and sales. Very professional and helpful and were able to secure the sale of a flat in a complex development to a good timeline.

James · 25 October 2025

★★★★★ 1/5

Trustpilot

very rude agent and poor behaviour

One of the agents at this firm has abused a member of our team because she had taken one day's leave. He then decided to leave a review of the whole firm making serious allegations about our firm.

Karen · 26 May 2026

★★★★★ 4/5

Google

The entire experience was very good. However I cannot give full 5 stars because I had clearly stated in my offer that I required professional cleaning of the property I rented before my entry and this was obviously not done. Winkworth offered a top up cleaning which is why I remove only one star. Still this caused some stress and delays to me. For 5 stars I would have wanted everything to be done perfectly from the start. Overall I think they are good agents.

John · 13 November 2023

★★★★★ 5/5

Trustpilot

Highly Recommend!

As first-time landlords, we couldn’t have asked for a better experience with Winkworth. The whole team has been absolutely fantastic, friendly, knowledgeable, and always approachable. They’ve made the whole process smooth and stress-free, and are always happy to help, even by sharing contacts for trusted local tradesmen when needed. It’s been a pleasure working with them, and we feel in very safe hands. Highly recommend!

A · 28 September 2025

★★★★★ 5/5

Trustpilot

Professional and friendly

I rate Winkworth Kensal Rise very highly and have let my flat with the company for many years now, as I know I will be getting uncomplicated, efficient, fair and friendly service from a team of specialists. I find Director Aaron particularly helpful. They are great at finding trustworthy, respectful tenants and guiding me through the layers of paperwork.

KO · 1 December 2025

★★★★★ 5/5

Google

Abbi at Winkworth Greenwich has been wonderful in managing our tenancy. She has been polite, reliable and friendly from day 1 and has made everything go so smoothly between ourselves and the landlord. She has been really responsive, pro-active and helpful throughout the tenancy, including even sorting us out an end-of-tenancy cleaner when we were struggling to find one while also managing moving into our new place and starting new jobs. Thank you so much Abbi!

Eleanor · 13 November 2022

★★★★★ 5/5

Google

Guy, John, and Gillian were brilliant in handling the purchase of my first home. They were always quick to respond and had all of the answers to my many questions. They are knowledgeable and professional. They even went out of their way to communicate with my solicitors directly to ensure things were progressing smoothly.

Sterling · 16 May 2024

★★★★★ 5/5

Trustpilot

Efficient and friendly agents

Guy, John, and Gillian were brilliant in handling the purchase of my first home. They were always quick to respond and had all of the answers to my many questions. They are knowledgeable and professional. They even went out of their way to communicate with my solicitors directly to ensure things were progressing smoothly.

Sterling · 11 May 2024