Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWhat a set of liars
What a set of liars! Completely corrupt attempt at smoke and mirrors.Wrote a review. Reply from Winkworth asking me to email 'clientrelations @ winkworth.co.uk' and said 'we can discuss further'. Emailed and hey, guess what, they haven't even replied.Is that disgusting behaviour or what?
Jo · 30 September 2020
Agent replied · 23 October 2024
Hi Jo, we reached out to you last Wednesday in response to your email and when we didn't hear back the head of the office followed this up in a further message too. We haven't heard from you since, but please respond to us on either of those messages if you want to talk.
★★★★★ 1/5
TrustpilotMY STUDENT SON AND HIS STUDENT…
MY STUDENT SON AND HIS STUDENT GIRLFRIEND WERE PROMISED A STUDIO FLAT IN FULHAM ABOVE A SHOP TO THE POINT MY SON TRANSFERRED HIS JOB TO FULHAM.THE LETTING AGENT FROM FULHAM HIGH STREET DECLINED THEM THE PROPERTY DUE TO BEING 20/21.THEY HAVE YET TO RECEIVE A APOLOGY OR THE HOLDING DEPOSIT BACK THAT THE AGENT FROM FULHAM HIGH STREET HARASSED THEM TO PAY BEFORE THE VIEWING.THE WHOLE SITUATION UNPROFFESIONAL.THEY HAVE BEEN TREATED POORLY BASED ON DISCRIMINATION..
Miss · 14 September 2020
★★★★★ 5/5
Trustpilotgreat communication
great communication. trustworthy. Hardworking team.i live abroad and the Winkworth team was able to manage lettings and sales very smoothly. i always felt very reassured
Tahnee · 22 May 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 2/5
TrustpilotUnhelpful and poor customer service.
Avoid at all costs. Agents are not very helpful and when attempting to rent from them, all these additional costs kept cropping up. There are hidden costs ie. inventory, lettings contract costs.Agents are difficult to get hold of and do not return calls.
Speedflash · 17 November 2020
Agent replied · 23 October 2024
Hello, we are sorry to hear of your experience here. We take all feedback seriously and are keen to find out more, please get in touch with us - clientrelations@winkworth.co.uk and we can investigate further for you.
★★★★★ 5/5
TrustpilotKensal Rise- Friendly and efficient
Kensal Rise office- Friendly and efficient. I feel they genuinely have the best interests of both tenants and landlords at heart. They helped hugely during Covid with a difficult situation and everyone came away satisfied. I highly recommend Winkworth’ team!
Tristan · 30 June 2021
Agent replied · 23 October 2024
Hello Tristan. Thank you so much for the great review of the service that you received. We would love to know which Winkworth office you dealt with so that we can personally congratulate them on their success!
★★★★★ 5/5
GoogleI'm very happy with the experience of buying a property through Winkworth in Greenwich. Nick, Guy and the team were courteous and professional throughout the transaction and I would not hesitate in recommending them.
Justin · 15 November 2015
★★★★★ 5/5
TrustpilotTop notch service from Winkworth
Winkworth has managed my rental properties for about a decade now.They have always been first rate:streets better than other agents that I have used.I have never had a void period of more than 2 weeks.Their representative,Natasha Conti,who deals with my current property,is excellent.She has an impressive knowledge of the market and of all aspects of the rental business and I have always found her advice as to property presentation extremely helpful.She certainly provides service with a smile,but there is a lot of expertise and hard work behind it.I unreservedly recommend Winkworth.
Clive · 22 May 2018
★★★★★ 4/5
TrustpilotI switched to Winkworth after an…
I switched to Winkworth after an unsuccessful attempt to sell my house through another big name, high street agent a few years ago. I noticed a big difference in the integrity of the people and the service. The fees were slightly better, and they really engaged with me to find the right way to promote our (somewhat unique) property. Overall, I was pleased. I have had a variety of bad experiences with estate agents, and overall I have a very low opinion of the industry. I'm sure Winkworth has their faults, but as estate agents go, I thought these folks were pretty decent.
Tim · 8 March 2018
★★★★★ 5/5
GoogleThanks to Chloe from lettings all issues were resolved in no time. Always kind, always professional and quick in responding to all our questions and concerns. Thank you, Chloe!
Sascha · 14 November 2019
★★★★★ 5/5
TrustpilotThomas in Sales very helpful
Thomas in Sales was very responsive, professional and supportive. Helpful and friendly - recommended!
Paul · 12 October 2022
★★★★★ 2/5
TrustpilotTwo agents might be better than one.
An encouraging start with a higher than expected valuation and a flexible (timewise) buyer lined up but which in the event wasn't able to be flexible and so bought elsewhere. Many subsequent viewings and second viewings but the agent failed to find a buyer to meet the agents valuation coupled with flexibility. In short, 12 weeks with this sole agency proved a complete waste of time. Regret unable to recommend.
K · 29 August 2021
★★★★★ 5/5
TrustpilotI have rented an apartment through…
I have rented an apartment through Winkworth. My contact is Joe and Annette who have been working through the Xmas. Responsive, professional and patient. Appreciated
Bernard · 20 March 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotExcellent Service Ajay Bathija
We are managed by Ajay Bathija for our properties dealing for last over 20 years and we can’t think of going anywhere else but Ajay. We get treated like family and nothing is too big or small for Ajay to support us in all our needs. This is an excellent and personal relationship, and the treatment and service has been really of the highest level. Can’t ask for more. Thank you.
Rashid · 13 May 2021
★★★★★ 5/5
TrustpilotA++++ experience to deal with winkworth…
A++++ experience to deal with winkworth kingsbury , especially Ajay is the person who has the answers to all the questions and queries
Richard · 11 May 2021
★★★★★ 5/5
TrustpilotExperienced Letting Team at Kensal Rise Winkworth
The letting team of Winkwoth Kensal Rise are fantastic. Every aspect of the process to let our property, from initial advice to securing our first tenant recently, was extremely professional, efficient and smooth. They are an experienced team who do everything to help, give wise counsel and are thoroughly good at what they do. We highly recommend them.
Kitty · 11 February 2023
★★★★★ 1/5
TrustpilotWinkworth Tiverton took over the…
Winkworth Tiverton took over the property management of our tenancy just under a year ago, in that space of time we had three different members of staff managing, they did absolutely nothing to assist in managing the property. The last one 'Candice' was generally rude, unprofessional and dismissive about any queries or requested repairs required.Awful company will never deal with them again nor reccomend
Adam · 21 June 2022
★★★★★ 5/5
TrustpilotReally helpful and proactive with the…
Really helpful and proactive with the house sell. Good knowledge of the local area and approachable team.
Andrew · 25 October 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotI have been with Winkworth for a long…
I have been with Winkworth for a long time now and I had a very good experience with them in Renting my flat, They are supportive and professional. I highly recommend this state agency.
A · 3 March 2022
Agent replied · 23 October 2024
We're happy to see that you had a 5-Star experience with us. Thanks for sharing!
★★★★★ 1/5
TrustpilotAbsolutely dreadful experience
Absolutely dreadful experience, got stood up at a viewing. No communication between the estate agent and you only a straight call to the offices which have zero information as to the whereabouts of their agents.
Richard · 6 January 2022
Agent replied · 23 October 2024
We are always disappointed to receive a review such as yours. Winkworth offices are all independently owned and operated and therefore it you are able to share information on the office which you dealt with we will be able to look into the matter. Please do update your post with this information is possible. Many thanks.
★★★★★ 5/5
GoogleWe used Winkworth Greenwich to sell our 2 bedroom flat in Greenwich. The sale took longer than expected to go through but the service provided was very good. Staff were always available to speak with and when it got tough they were very helpful and reassuring. We go to know Guy Epps and Nick Jane whilst selling and they were very supportive. They even put Kids TV on for our son when we were camped in their office waiting for the exchange to go through. All in all a very pleasing experience and we would recommend their services to anyone look to sell or buy in Greenwich.
Meng · 15 November 2015
★★★★★ 5/5
GoogleAfter going through two local agents and getting frustrated to sell my apartment in Greenwich, I was immediately impressed with the Winkworth team led by Guy. They knew the market very well, what is a realistic price and what it takes to get the deal done. They were on top of the process, giving me constant updates and chasing me/ lawyers when necessary. the deal got done on time and it was a very smooth process! Thanks for such a wonderful service- really impressed!
Samikshya · 15 November 2015
★★★★★ 1/5
TrustpilotThe worst agency I have ever come…
The worst agency I have ever come across. Absolutely horrendous experience with them, they are awful, words cannot even explain their bad customer service skills. Money grabbing company. Need new staff asap.Genuinely extremely unacceptable experience.
Anonymous · 29 November 2021
Agent replied · 23 October 2024
Afternoon. As expected Winkworth are disappointed to receive comments such as yours. All of the Winkworth offices are independently owned and operated however you have not said which of the offices you have dealt with. If you are able to provide more information I would welcome the opportunity to investigate the matter. Do please get back in touch.
★★★★★ 5/5
TrustpilotThank you Kirsty and Nicola!
Thank you very much Kirsty and Nicola! It was helpful to work with a diligent and responsive team. We didn’t realise how stressful buying a property could be so it’s a big plus to have someone that is interested in moving things forward at all times. In our experience it’s not easy to find an agency that actually cares about both parties so we definitely recommend the team at Winkworth.
Gabriel · 23 April 2021
★★★★★ 5/5
GoogleWe recently bought our house through Winkworth. John and Guy managed a very difficult chain for us well and were always approachable and assertive in ensuring our purchase completed.
Laura · 22 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
