Winkworth Greenwich reviews

★★★★★ 5/5

Google

A really excellent service. Guy, Mauro and Nick were very helpful throughout our house purchase. Their professional attitude and willingness to help made a real difference. They chased lawyers etc whenever necessary and were always responsive. Would strongly recommend.

Jarlath · 14 November 2017

★★★★★ 5/5

Trustpilot

Great service from Winkworth

I am a landlord and have been with Winkworth since 2014. I always received a great service and very happy that I chose Winkworth as my managing agent. At all times received prompt responses and actions for work to be completed or any instructions. My main contacts at the office are Aaron, Michael and Yanick at Kensal Rise & Queens Park and have been a complete pleasure to have dealings with

Mark · 17 July 2022

★★★★★ 1/5

Trustpilot

I'm waiting to hear back from Winkworth…

I'm waiting to hear back from Winkworth Kensal Rise lettings about why I'm being contacted by the utility provider to pay bills on an account I assumed was closed on my moving out. As a landlord, I pay Winkworths the 'Fully Managed Fee', a level of service for which they state they will inform the utility providers of the new tenants details. My credit rating is at risk as I have ignored emails from the utility provider on the basis that I have paid all bills before the tenant moved in. What is the point in 'informing the utility providers of your new tenants details' if the account isn't closed? I await a response. Very disappointed at what is either negligence or very misleading terms of service (if 'informing' providers achieves nothing of value to me as a client.)

Jonny · 14 January 2021

★★★★★ 5/5

Trustpilot

Thanks to Finlay Cook for taking my…

Thanks to Finlay Cook for taking my sale to completion. However, it was a team effort by everyone in the Kensal Rise office. Everyone was very pro-active in marketing my property and keeping me updated on viewings and feedback. Once the sale was agreed, Finlay made sure everything went through and addressed any questions from both me and the buyer. Thank you

Gillian · 18 June 2021

★★★★★ 5/5

Trustpilot

honest and effective

Guy and John did a great job, both did everything i could have asked and were much more transparent than any past experiences i've had. Without them my whole process would have been a lot more stressful.

Ryan · 13 November 2025

★★★★★ 5/5

Trustpilot

Sold property through Winkworth

Sold our Property through Winkworth and must say Jack was unbelievable in how he handled the sale.He could not have done enough and I would 100% recommend dealing with him .

Jonathan · 9 May 2024

★★★★★ 1/5

Trustpilot

Last-Minute Viewing Cancellation

We traveled almost 2 hours for a booked house viewing, only to have it canceled last minute. This lack of coordination raises doubts about the agency's reliability. Agents should excel at arranging viewings, and this experience fell short of expectations. Hope for improved communication and better service in the future.

İsmail · 7 March 2024

★★★★★ 1/5

Trustpilot

Typical response from a company when…

Typical response from a company when you have received poor service. Why would I want to contact their office after receiving a call from 'George' who basically tried to lie his way out of the situation. Exactly how do they think they can resolve the situation - the property has now been sold! I also need to mention that in the phone call received after my original post he stated ' I had to inform the vendor that you are in a chain of 9' - this is why the vendor decided to go with someone else - this is a blatant lie as I checked with our agent who provided me of details of our chain which consist of 5!! So not only did he lie to the vendor but also by not allowing the final bids by 10am next day (his idea!!) he deprived the vendor of the 5k offer we were going to make over the maximum stated price because the place was worth it - thats just us what about the other bidders - who knows what they could have offered given the level of interest in this property (which in itself questions their ability to accurately price the property) - given that they had had 10 viewings in two days and the vendors asked that no more viewing be permitted as they wanted to make a decision. My own estate agent was appalled at the service we had received as he considered it completely unprofessional - but then this is a franchise operation - no different than dealing with Mc Donalds!! I'm done with this now!

Keith · 21 November 2020

★★★★★ 1/5

Trustpilot

Appalling unprofessional service from…

Appalling unprofessional service from Poringland branch. Saw a property that was priced with a guide price. Liked the property so offered full asking price only to be told that there were another 4 viewings that day and that an offer had been made but all offers were to be put to the buyer by 10am following day when a decision would be made. Agent insisted he would call to get our final offer at 9.45 and that reading between the lines they were basically playing all buyers to see if they could up the price!. Gave us personal email to contact him if we had any queries regarding the property that we wanted answered before 10am final bid cut off - sent email - NOT EVEN BEEN READ! - N0 CALL!! at 9.45 waited until 11am asked for agent only to be told he was not even in the office!! 10 minutes later get a call from the office (not the agent we had dealt with but someone else) only to be told that the house had gone to another buyer - didn't seem to understand why we were so angry at not being told anything or even receiving the call for final offer. Doubt if we would even have received a call or got any information if we hadn't had chased them. Absolutely appalling unprofessional service by amatures - wouldn't touch them with a barge pole.

Keith · 20 November 2020

★★★★★ 1/5

Trustpilot

One of the worst agency… DONT WASTE YOUR TIME.

I would say one of the worst agency that I worked with. Exteremly unprofessional. They don't even call you back until you called them many times. I have seen a flat with them and I was the first one that seen the flat. I was there after 2 hours they post on rightmove. (This is what they said to me) I have seen flat 2 times and happy to pay deposit straight away. They told me that they will let me know after checking with lanlord. By the way his name was Lewis. He didn't even bother to call me that flat is gone because they have another offer accepted. Very unprofessional. I wouldn't suggest anyone this agency. Don't waste your time.

Aziz · 19 November 2020

★★★★★ 2/5

Trustpilot

Unprofessional and disengaged

I bought a flat with Winkworth and decided to try to sell my property through them a few months ago. They seemed quite engaged, up to the stage where I actually signed the sole agent agreement. The timelines they gave me for listing it were not met and clearly just a lie. The one paragraph description of the flat they wrote was laughable - it didn't in any way describe my flat (highlighting aspects such as hard wood flooring and Nest which I do NOT have) and was full of typos - clearly something pulled together in less than 5 minutes. The initial brochure included only pictures of the living room until I called this out. Once on the market, there was basically no interaction at all, no feedback on any viewing, nothing at all. I asked them to remove the listing 2 weeks ago and even that seems like an unmanageable task. I'm waiting until the agreement expires to re-list with someone more professional.

Jasmine · 5 November 2020

★★★★★ 5/5

Trustpilot

The whole experience with the team at the winkworth helleson branch

The whole experience with the team at the hellesdon branch were amazing, Daryl, was so helpful with the questions and made the process amazingly easy, thanks for helping us move into our new home

Mark · 5 December 2025

★★★★★ 5/5

Trustpilot

great value

We had a difficult sale mostly due to difficult solicitors but Guy and team went over and beyond to make it happen. Couldn't recommend enough. Happy we didn't go for an online broker as sale would surely have fallen through. Fair pricing. thanks.

ReviewerName · 24 July 2023

★★★★★ 5/5

Trustpilot

Great experience

Aaron brings his many years of exerience to bear in an offering which a parachutist would characterise as 'good all the way'

161188 · 13 March 2026

★★★★★ 1/5

Trustpilot

Utter jokers

Utter jokers. They made it so difficult for me when mentioning I wanted to view some properties near Victoria train station. An Indian guy in his early '40s asked me to come to their office, after asking all the irrelevant questions on the planet then showed me a rubbish council flat. I was feeling a bit sick from his car fumes and asked if we could meet at the next property while I was walking. I have never seen him ever since: he simply disappeared and did not even answer the phone. I was too embarrassed to call the office and complain. I gave up on this company, they are just bullies asking to pay for just about everything while they laugh all the way to the bank thinking if you are a single woman with an 'exotic' accent you must be having a low IQ too. Bunch of jokers to be avoided.

CP · 22 March 2024

★★★★★ 1/5

Trustpilot

Winkworth leigh on sea

Winkworth leigh on sea. A bunch of liars and con artists. We rented a flat and asked for a break down of the fees we had to pay and also for the landlords details which were missing. The staff nodded and smiled and yes we will get those for you as we signed the contract and got our keys. 5 minutes later when we asked for them again they said we couldn't have them. Blatantly lied to pur faces. They take so long to respond to problems with the flat and didnt fix the big issues. The place obviously had mould which had been painted over as it appeared after a few weeks of moving but lied when asked about it and later said they think it might have had in the past but they were unaware. They also turn up well over half hour later to an appointment they made to inspect the property upon leaving. Their store was a 8 minute walk to the flat and when we called to see where the agent was, she hadn't left yet despite being 20 mins late already. Avoid these useless people at all costs.It's funny how a company only wants to help you after you leave them an honest bad review. I'm not wasting anymore time responding to such an awful company.

Walker · 24 July 2020

★★★★★ 5/5

Google

Very accommodating with viewings including showing us a property we were interested in several times at short notice. Guy and Mauro were very responsive and helped a lot in moving the chain to completion.

James · 14 November 2019

★★★★★ 1/5

Trustpilot

Thoroughly disappointed with Winkworth , Brook Green W14 .

Extremely unreliable and unprofessional . I was advised to market my property with Winkworth , Brook Green , Shepherds Bush Road. The owner , Ben, came to value my apartment on Wednesday 7th , he was enthusiastic about getting it on the market next Monday. He confirmed all details discussed in person on an email on 8th , I called in the morning on 9th to reconfirm I was very happy for them to proceed and I then got a call from the photographer who booked in for today 10th at 09.00 am but after 20 minutes he sent me a text saying that he had a double booking and did not offer another option. I tried all day yesterday 9th to find out what had happened and only today at nearly 02.00 pm I got Ben’s email saying that he could not market my property as the situation would not allow him to satisfy my needs. I wasted 3 precious days and think it is outrageous that someone thought to be an established professional, can actually behave like this. Unexpectedly disappointing.

A · 10 July 2020

★★★★★ 5/5

Trustpilot

Fantastic!

Absolutely fantastic to meet and work with! Highly recommend if you want results. Incredible attention to detail with tailored advice to bring out the best features of your property. Went above and beyond to make sure images were perfect. Many thanks again Deborah Kirby

MAI · 15 August 2025

★★★★★ 5/5

Google

We just bought our new flat though Winkworth Greenwich and can honestly say the process was brilliant. We completed within 5weeks of our offer being accepted, which was in a large part down to Guy, Lawrence and the team helping to push everything along with the seller. The communication throughout was great and the team were always able to accommodate our needs with last minute viewings etc. Thanks for everything!

Matt · 15 November 2015

★★★★★ 5/5

Trustpilot

Great Local Estate Agent - Greenwich

When we first started our property search in the Greenwich area, Winkworth was the only estate agent who listened to what we wanted, both in terms of the search area and property type. They provided excellent support throughout and found several properties that matched our brief. With one ticking all the boxes. They then were extremely proactive during the purchase process, and I would not hesitate to recommend them.

Customer · 17 September 2024

★★★★★ 5/5

Trustpilot

Linda, Winkworth, Poringland

My contact with,Winkworth Poringland, is Linda Jackson. Linda always is professional in her work, giving confidence that I have chosen the right letting agents. She also gives clear and patient instructions with any queries I may have concerning my rental property.

Andrew · 4 September 2025

★★★★★ 5/5

Google

I would like to congratulate Rochelle Finn on her most excellent service. In all email communications, Rochelle sets a perfect tone, being both polite and yet professionally straight to the point! There has been nothing that has been too much trouble for her to organise for us, she has been really efficient and a pleasure to communicate with. Thank you Rochelle!!

Jules · 13 November 2020

★★★★★ 5/5

Google

No words to express my gratitude to the team of Winkworth Greenwich Estate Agents for not just finding a perfect property for me but also for guiding and supporting me throughout every single step of the whole (sometimes very stressful) process until the exchange! Being a first time buyer I was completely unaware of the process and it’s potential challengers, so… my special big THANK YOU goes to Guy, for being my rock and sometimes even a shoulder to cry on when things didn’t go terribly well due to the circumstances outside the circle of our control. I truly felt like I had a great and supportive team of professionals around me and wouldn’t hesitate to recommend Winkworth to anyone who is considering buying or selling a property.

Анна · 14 November 2019