Trusted Agent profile · Greenwich
★★★★★
186 reviews across 2 platforms
1A The Village, Charlton, London, SE7 8UG, Greenwich, SE7 8UG
Truepenny's Property Consultants's office in Greenwich, at 1A The Village, is rated 4.3 out of 5 across 186 reviews on two platforms, including 131 Google reviews rated 4.7.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
5/5
TrustpilotKyley knows the area!!
Kyley showed us around East Dulwich looking at houses for sale and was super professional and reasonable. She listened to our feedback and only showed us houses she knew we would like. Go check her out. She will find you some good houses if your looking to buy in East Dulwich area!!
5/5
GoogleHannah was simply great in providing all the information requested and following up promptly. Definitely outstanding support
5/5
GoogleFrom the very beginning these guys had full control of every important detail of selling my property, great advice, amazing advert, my property looked as its best. I was delighted when I read the draft of the description of the property. Super pro photos and 3D tour. On the top of everything, these guys in the Charlton branch were very helpful and cool. 100% recommended
5/5
TrustpilotGreat experience so far
We’re currently working with Anastasiia to find a rental property, and it’s been a great experience so far. She’s been really helpful and responsive throughout the process. Thank you!
5/5
GoogleThank you so much for your help in securing my dream home Hayley! You were a true pleasure to deal with and guided me through the process effortlessly and professionally.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotAs a buyer and my first experience…
As a buyer and my first experience doing business with Truepenny, I was extremely satisfied with the level of service and professionalism. I will definitely recommend their service to anyone wanted to buy a property.
5/5
GoogleVery pleased with the letting and management service received from Truepennys. Georgia is always very professional, helpful and quick to respond to queries. I wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHayley at Truepenny's has been great to deal with. I recently viewed 2 properties with her and today, had an offer accepted on the first of those. She's incredibly friendly and helpful, knowledgable about the properties she took me around and was able to answer any questions I had, either at the time or through regular follow up conversations. I look forward to the rest of the process running just as smoothly and working with Hayley, Hayden, Wallace and rest of the team at Truepennys.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHayden and his team are fantastic. Incredibly professional, responsive and a pleasure to work with. I cannot recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleLetting out my flat was made very straightforward for me by Truepenny’s, with their helpful advice and professionalism
5/5
GoogleSarah from Trupennys was amazing. A real asset to the company, as she was always professional, punctual, warm, engaging and made us feel comfortable and listened to. Highly recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleOur recent experience with purchasing process was professionally handled by Hayden from start to completion with regular email and call updates. Highly recommend using there services.
5/5
GoogleOverall very happy with the service from Truepenny's. I was really pleased that Hannah did my viewings as she was very friendly. Happy with the quick replies throughout the sale process, although there was quite bit miscommunication here and there, especially when it came to exchanging and completing. Regardless, I would use Truepenny's in future. Thanks team
5/5
GoogleI HAVE JUST SOLD MY FLAT, I HAVE NEVER DONE THIS BEFORE AND TRUEPENNY'S NURSED ME THROUGH THE WHOLE PROCESS WHICH WAS NOT WITHOUT IT'S PROBLEMS. I WAS NEVER LEFT WONDERING WHAT WAS HAPPENING AS I WAS SELLING FROM A DISTANCE. HAYDEN AND GEORGIA LOOKED AFTER EVERYTHING FOR ME WHICH INCLUDED VARIOUS REPAIRS AND AN ODD DISASTER ALL TAKEN CARE OF IMMEDIATELY. I CANNOT THANK THEM ENOUGH.
5/5
GoogleGreat staff and great servıces, ı would recommend Truepennys and hannah to my frıends and famıly. Thanks 👍🏼 …
5/5
GoogleI engaged their services in Sep 2024. Highlights of their services: 1. Fast Response via Phone or email (1-2 working days) …
5/5
TrustpilotI had a good experience with Anastasia…
I had a good experience with Anastasia . She was kind and helpful and even waited for us as we got late .
1/5
TrustpilotHorrible experience
For anyone who wishes to conduct business with Truepennys, ensure you check that white goods are in working order, request a clean as you may end up with a filthy flat, check fixtures in kitchen and bathroom and the integrity of the walls and flooring before proceeding.
5/5
GoogleTruepenny's property consultant Sarah Gillet was punctual, friendly, open and very polite. She has a professional manner and I found her very knowledgeable.PositiveProfessionalism
5/5
GoogleI must say I am very impressed with services provided by Hannah Strobel! We were able to view two properties down the road from each other and I settled for one of them there and then. Very good and fast services and treated with care for the client. I will most definitely be recommending Hannah and Truepenny’s Property to my friends and family.
1/5
TrustpilotWouldn't recommend
I'm very disappointed with this agency and the communication after I moved out. I've been waiting over two weeks for my deposit, and now I'm told I have to wait another seven days by the DPS.
5/5
GoogleFrom day one, Georgia (property manager) was second to none. Communication was always fast, efficient and resolute. You’d think you were the only people she looked after! Often you hear the troubles that people face with estate agents/landlords but TruePennys go against the grain on this one. A seriously smooth process, start to finish. If I could have used them in my next move, I would have.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotGreat Staff
We had Anastasiia as our property consultant, she was very communicative, kind and helped us secure our dream rental!
5/5
GoogleThe service offered is of the highest quality standards. Quick reverts and prompt solutions, is their forte. Laura, Hayden and Sarah from Truepenny’s team are extremely helpful and happy to accommodate requests. Thankyou Truepenny’s for helping us in searching a home :)
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