Trusted Agent profile · Greenwich
★★★★★
397 reviews across 2 platforms
2-4 Court Yard, London, SE9 5PZ, Greenwich, SE9 5PZ
Robinson Jackson's office in Greenwich, at 2-4 Court Yard, is rated 3.8 out of 5 across 397 reviews on two platforms, including 174 Google reviews rated 4.7.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
4/5
TrustpilotI felt very supported by Robison…
I felt very supported by Robison Jackson from start to finish. My sale was tricky to say the least but the team kept me updated every step of the way and we successfully got the result we’d been waiting for. I’d recommend their services to anyone wanting a supportive agent who will work hard to sell your property.
5/5
TrustpilotPersonal service
Just exchanged on a house, from the moment we put the offer in, the whole team have guided and updated us all the way. Whoever we spoke to, knew who we were and what progress had been made.
5/5
GoogleBecause of COVID most of our contact was via email or text. That suited me because most of the time I was not living in my apartment and I could just leave them to deal with the buyers. I felt that they were very professional in their dealings with potential buyersPositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotDeceitful
Am utterly sick of these deceitful people.Accepted an offer as told buyers had a mortgage offer. Months later they still have no offer and am in limbo. Every contact brings a reply from them that is always falsely optimistic. Wish I had never gone there.Still, guess what I am saying is “acted as one would expect for estate agents”
1/5
TrustpilotPoor service
My daughter and her partner are ready with a mortgage and have tried to arrange 3 viewings with R&J through their website with no response - poor service
5/5
TrustpilotPurchasing experience
I would highly recommend the Gravesend team, the team were very helpful they contacted me throughout the purchase process informing me of the progress. Any queries I had were answered quickly and professionally. Well done.
5/5
GoogleRobinson Jackson Eltham did a fantastic job finding a buyer for our property in a slow market; and they supported us at every turn throughout the process. Very highly recommended.
5/5
GoogleI cannot recommend Robinson Jackson in Eltham highly enough. They far superseded any expectations I had. They were professional, friendly, uber responsive and proactive! Honestly, what a super amazing team. So glad I chose to sell my house through them. They truly have made a very stressful process much easier. A massively huge thank you to them!
5/5
GoogleHad a very good experience with team in Eltham on the selling of our house, they were very professional and obliging, would recommend them. This includes Samsntha and Laurel.
5/5
GoogleProfessional service from Will, Sam and all at the Eltham office. We had an offer in within a week of property being on the market, sales progression kept us up to date and went above and beyond to complete both sale and purchase. Thank you very much everyone.PositiveProfessionalism
5/5
TrustpilotOutstanding service
We sold our house with Robinson and Jackson swans in April 2018. They were amazing. Really helpful and gave us lots of advice. We had two days of block viewings and we sold straight away because we followed their advice After the sale we had lost of help from their after sales department. They were worth every penny
5/5
TrustpilotA complex conveyancing situation
A complex conveyancing situation, which was not forgotten or left at the back of the queue but persued until completion.Much support and help from the in- house financial advisor.
5/5
GoogleI used Robinson Jackson to purchase my home and I honestly couldn't be happier with the service I was provided by this branch. Every person who worked at this branch was incredibly helpful, fast to respond and help wherever they could. Really couldn't recommend these guys more!
1/5
GoogleAwful experience. Poor communication, agent never turned up. When I rang up today we were leaving after ten minutes wait, still no mention of what was going on and no apology from the Partner Jack who answered my call.
5/5
GoogleReally good agency. I am reviewing with reference to a flat purchase in Eltham. We've been taken care of constantly and at every single stage, from viewing the house, receiving competent mortgage advise, liaising with the owners to exchange contracts. They're professional and responsive, and have a good pool of house to choose from. Highly recommended!
5/5
GoogleThe team and especially the branch manager went out of their way to support my house sale, which was a long, trying process. Cannot say enough for their high class professionalism and their integrity to spot on customer care. Gold standard service!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHas been a pleasure buying with Robinson Jackson Eltham team! Very friendly team and very easy to get a hold of. When we emailed them, they usually replied within the hour. They have all been very helpful and friendly, honestly a pleasure to work with!
5/5
GoogleWe can not thank Robinson & Jackson Eltham enough for all their hard work and expertise on the smooth sale of our house. From advice and strategic planning to keeping us in the loop with any updates during the sale process we highly recommend anyone to use their services. James and Sussie
5/5
TrustpilotRMJ sold our flat before it even went…
RMJ sold our flat before it even went to market the whole process was simple and we were kept in contact with throughout
5/5
TrustpilotVery satisfied
Every query raised was dealt with very quickly. I was informed and kept updated with in a prompt manner with every aspect of my move
1/5
TrustpilotBreached GDPR and will not maintain confidentiality
I was really pleased with the team at RM in Sittingbourne until they gave my personal information to someone unrelated to the sale. Currently escalating this to the Ombudsman for breach of GDPR. Their response- lies and manipulation. Very unprofessional way to end a sale of a property.
1/5
TrustpilotAvoid at all costs!!!
Avoid at all costs!!!! Terrible service. I bought a property in New Eltham and after exchanging contracts they only care about their fees and didn't even verify if the properties are left tidy. They will contact you when there is money in btw if not they will ignore all their mistakesTerrible experience.
5/5
GoogleRobinson Jackson were great to deal with.Efficient, polite and friendly.Their communication was always clear and prompt.I have no hesitation in highly recommending them.
5/5
GooglePurchased a property from Robinson Jackson, they help us on each and every stage. Could not ask for any better service. Entire process went very smooth even though being a first time buyer. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robinson Jackson's Greenwich office has 397 reviews across two platforms: 174 on Google, 223 on Trustpilot (across the whole business).
Robinson Jackson Eltham is rated 3.8 out of 5 across all 397 reviews, and 4.7 out of 5 on Google from 174 reviews.
Robinson Jackson Eltham, 2-4 Court Yard, London, SE9 5PZ, Greenwich, SE9 5PZ.
