Trusted Agent profile · Greenwich
★★★★★
473 reviews across 2 platforms
1 Thomas Street, London, SE18 6HL, Greenwich, SE18 6HL
Mann's office in Greenwich, at 1 Thomas Street, is rated 3.5 out of 5 across 473 reviews on two platforms, including 243 Google reviews rated 4.6.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
5/5
GoogleVery professional and friendly services by Catherine, Millie and the rest of the team at Mann, would highly recommend!PositiveResponsiveness, Quality, Professionalism
Thank you for the great 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleLovely company, lovely people, did their jobs and sold the house. Shame about all the nagging to leave a Google review but I suppose that's the way of things nowadays.
Thank you Charamei for your review and we appreciate you taking the time to leave a review. Best wishes, Mark
1/5
TrustpilotIf I could give them no stars I would
If I could give them no stars I would. They are a terrible company. I have been living in a rental flat with mould growing that was proven to be due to the lack of heating in the property yet they have offered no apology and didn’t care that we were freezing during the winter months
5/5
GoogleI went into the Woolwich branch, the employees in general very lovely, all were great to talk to about my property. Two employees helped me even more when I talked to them, Ryan and Lauren, they helped me let my property within 2 weeks and then kept me up to date every step of the way. This is the best lettings company I have visited.
1/5
TrustpilotThis is for Mann Countrywide Ashford.
This is for Mann Countrywide Ashford.The sale price was below my instructions and I was told the purchaser was a cash buyer. This was used as a negotiating ploy against me. I was told the buyer was applying for a mortgage by another Estate Agency. Mann admitted this was the case.Be careful of fast talking salepersons.
1/5
TrustpilotWORSE THAN COVID
WORSE THAN COVIDWe have been messed around, had our time wasted, and been stone cold lied to. I've been renting in London for over 10 years and they are honestly the worst agents I have ever had the displeasure of using.Save yourself time, stress and money and avoid them.
1/5
TrustpilotTerrible service
Terrible service, broken promises, dishonest and inexperienced staff. They promised a quick sale but it took 9 months. This was without a doubt the most stressful times using an estate agent. I will never ever use them again!
1/5
TrustpilotShockingly poor administration
Shockingly poor administration, failure to do the basics on time putting pressure on clients due to incompetence. I am a large scale landlord and due to the appalling customer service they have meted out to me as a guarantorI I am moving all of my properties currently with the Countrywide Group elsewhere in UK to more competent agencies.
5/5
GoogleRavina completed our sale for us and she was fantastic throughout. She always called to provide updates and chased up on all enquiries. I would definitely recommend her.
Thank you for your great 5 star review. It's wonderful to read that you were kept fully informed and up to date throughout the process by Ravina at Mann in the Woolwich branch. Kind Regards, Sarah
5/5
GoogleExcellent service definitely would recommend Mann woolwich. Maria, one of the letting consultants went over and beyond to everything ready for the move.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna
5/5
GoogleI have been buying properties in the area for almost 3 years, and Mann Woolwich are always my first port of call. I find their staff helpful, reliable, professional and above all very knowledgeable. Loveleen and Kim in particular are always a pleasure to deal with. I look forward to many more years of dealing with the team at Mann Woolwich
1/5
TrustpilotDisgusting and stressful experience…
Disgusting and stressful experience with them
1/5
TrustpilotAfter many phone calls to manns.i was…
After many phone calls to manns.i was finally called back to be told there would be no refund the £160 + a month charge was for them to have the tenant pay the rent to them then manns to put money in my bank.they are disgusting.
5/5
GoogleI moved into my lovely apartment a week ago and I'd just like to show my gratitude and appreciation for Mann Countrywide. I could not have asked for a better service from your agents Ryan and Rhys. These two gents were so helpful and I am forever grateful for the kindness and guidance showed throughout the move. Many thanks guys!
5/5
GoogleFantastic service from Gladys, the broker. She gave a bespoke service to getting me a lender and I am pleased with her all the way...
Hi Femi, Thank you so much for such a nice 5 star review for the service delivered to you by Gladys at Mann, Woolwich. Best Wishes, Sarah
1/5
TrustpilotGreedy dishonest people
Greedy dishonest people. Couldn’t sell my property for a year. But after canceling my contract and selling privately they send me a bill saying that I’m liable to pay there fee as I sold too quickly after therefore must have negotiated whilst still in contract. Beware! Complained to property ombudsman
5/5
TrustpilotThe way the staff deal with us as a…
The way the staff deal with us as a customer's, they very supportive. I can recommend anyone to mann. No problem at all, all went as planned.
1/5
TrustpilotAvoid at all costs
Avoid at all costs, if I had not had the foresight to check the boiler before I turned it on in the property I had just moved in to. There would be 3 dead people. The staff are awful with little knowledge and simply bump you from department to department
1/5
TrustpilotThis firm should not be used.
This firm should not be used.We rent. Old trouble water leak.Over 24 hrs for a plumber to be called.Take your cash. Promise the Earth & give you a SOD ALL SERVICE.There managment Company needs a Bstd good KICKING UP THE A55Avoid at all cost.When we move We will not be useing this firm.STAY AWAY
5/5
GoogleHighly recommended. I was in an emergency situation and Silva sort my situation out in less than one week.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy.
5/5
GoogleThe team are Mann were really professional for the duration of our tenancy. Recommend
Thank you for your great recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSilva - Amazing guy, literally saved me the headache of worrying! Explained it all easily and straightforward -
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
1/5
TrustpilotTerrible agent - can't trust them at all.
Terrible agent. Accepted an offer from us and played us along. Utterly misleading and dishonest. Avoid. Would never get involved with them again on any property.
1/5
TrustpilotRequested a quote for my new property…
Requested a quote for my new property purchase and best mortgage rateThe lady at Woolwich Mann and Co was very very really rude to meI asked her Manager to call me back and never heard anymorePoor service in my opinion
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