Trusted Agent profile · Greenwich

Foxtons Blackheath reviews in Greenwich

4.2

★★★★★ Great

455 reviews across 2 platforms

9 Lee Road, London, SE3 9RQ, Greenwich, SE3 9RQ

Foxtons's office in Greenwich, at 9 Lee Road, is rated 4.2 out of 5 across 455 reviews on two platforms, including 301 Google reviews rated 4.8.

Google logo

4.8 / 5

301

Reviews on Google

This office

Trustpilot logo

154

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Greenwich office, from every platform, shown as written. First names only.

4/5

Google

I have recently been looking for a property to rent. Although I have not secured a place as yet, Daniel has remained consistent with his service and professionalism. Demonstrating a welcoming and friendly persona. In an industry such as letting, Daniel has proven to be one of the good guys. Foxtons, he is a credit to your team!

Annette · 15 April 2026

Agent replied · 10 October 2026

Thanks for the feedback. We’re pleased our team stayed consistent, professional, and supportive during your search. Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!

5/5

Google

Really positive experience. Joe was professional, responsive, and genuinely helpful throughout.

M · 2 April 2026

Agent replied · 16 April 2026

Thanks for sharing your experience. We're really glad to hear our team was helpful and easy to work with throughout. Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!

5/5

Google

Daniel from Foxtons has been great, and really easy, reliable, and prompt to responding to my questions and house searches. For me personally, WhatsApp contact is the best, as I am always busy at work, and am difficult to reach. Daniel has been accommodating and worked around my busy schedule and my very particular requests when in comes to the type of house/apartments I was looking for. Thank you!

Nicholas · 7 August 2025

5/5

Google

Foxtons Balckheath Estate Agents: A Big thsnk you to Mr Oram for his assistance throughout the period of of searching for our rental property in london he's very prompt and consistent with with appointments by making the search stress free, he has been so helpful by outling all process and consotent with all updstes. I will have no just cause not to recomend foxtons to friends and family for their consistent and reliability. Thank you Mr Oram for your continual support.

Victor · 24 September 2025

Agent replied · 22 October 2025

Thank you for your review victor fowora We're pleased to hear Foxtons Blackheath Estate Agents were able to secure you your rental property! Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!

5/5

Google

My friend and I recently used Greenwich Foxtons services to rent a property. We worked with two agents, Daniel and Layla, who were super helpful! They showed us several properties within our budget and preferred neighbourhoods. They were very accommodating in arranging viewings and consistently followed up with us.

Hira · 10 June 2026

Agent replied · 10 October 2026

Hi Hira, thank you for your feedback. We’re delighted to hear our team provided helpful and accommodating support throughout your rental search and helped you find properties suited to your budget and preferred areas. Alex, Foxtons Blackheath Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Flo and the BTR team have been…

Flo and the BTR team have been extremely helpful during our interactions, going on multiple viewings with us during our search - we really value and appreciate Flo’s help in particular here!

J · 29 September 2026

Agent replied · 10 October 2026

Hi, Thank you for your feedback. We’re glad our team was able to support you with your search, including joining you on multiple viewings. Alex, Foxtons Estate Agents Get it done with London’s number 1!

5/5

Google

Joe is someone you can always trust to be honest, helpful, and hardworking. He’s approachable, listens carefully, and goes the extra mile. Foxtons Blackheath is lucky to have him on the team!

Onosenadia · 15 September 2025

Agent replied · 22 September 2025

We're glad you had a positive property experience with Foxtons Blackheath Estate Agents Thank you for your five star review - We really appreciate your feedback! Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Amazing service with really helpfull…

Amazing service with really helpfull team. Exemplary service from Andrew really helfpull with updates on the house that we buying. Thank you so much guys and special thanks to Andrew for all the follow ups.

Eros · 20 May 2026

5/5

Google

I had an exceptional experience with Foxtons, thanks to Daniel Clarke, who provided the best customer service . He was incredibly professional, attentive, and went out of his way to be helpful. His expertise and dedication truly stood out, and we wouldn’t hesitate to reach out to him again in the future when we need a letting agent.

K · 23 September 2024

Agent replied · 23 October 2024

Thank you K A for your review. Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!

5/5

Google

Beth delivered fantastic service throughout the flat purchasing process. She communicated clearly, guided me through the process and keep me updated constantly. I would highly recommend anyone purchasing or selling in the area to use Beth’s services!

Robert · 10 August 2026

Agent replied · 10 October 2026

i Robert, Thank you for your feedback. We're pleased our team supported you throughout your purchase and kept you updated during the process. We appreciate your recommendation. Alex, Foxtons Blackheath Estate Agents Get it done with London's number 1!

5/5

Trustpilot

Professional, punctual, polite, prompt

Five stars for Mr. Hassan Bacchus of Foxtons. He is extremely professional, polite, and reliable. He managed to find great tenants and rent out my property in only one week.

Fataneh · 17 September 2026

Agent replied · 22 September 2026

Hi Fataneh, It’s great to hear you found the team professional, punctual and helpful. We’re pleased they delivered such a positive experience. Alex, Foxtons Estate Agents Get it done with London’s number 1!

5/5

Google

I would just like to say how professional and helpful Samantha Wilson at Foxtons Blackheath has been throughout our home purchase. Despite the complications of us making our purchase remotely from Cyprus we were kept well informed at all stages and she has gone out of her way to help us out and to smooth the whole process. Thank You …Definitely 5 stars from us👍

Hilary · 26 April 2024

Agent replied · 23 October 2024

Thank you Hilary Stafford for your review and the 5 stars. Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

Foxtons wrongly extended our tenancy…

Foxtons wrongly extended our tenancy end date then withheld our deposit on non payment of rent grounds. Even after acknowledging their 'error' it took 2 months for them to correct it. The money was only returned after a letter before action for a small claims court was sent. Other customers are advised to exercise extreme caution with how deposits are safeguarded.

Julie · 19 September 2026

1/5

Trustpilot

I was spoken to quite rudely on the…

I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.

Vinisha · 20 May 2026

5/5

Trustpilot

Yasmin from the west end office

Yasmin from the west end office is the best estate agent so helpful and never leave the interest for trying to find somethings for us

E_G_E___ · 8 October 2026

Agent replied · 10 October 2026

Hi, Thank you for your feedback. We're glad our team kept working to find the right property for you and that you found them helpful. Alex, Foxtons West End Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Aga was amazing during our entire…

Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks

Harrison · 18 May 2026

1/5

Trustpilot

Foxtons Letting Commission…

Just to share my experience and warn anybody thinking of using Foxtons letting services. Foxtons will be vey happy to take full year commission in advance but if your tenant moves out before the full year period, Foxtons will not refund your commission in cash but just leave the amount as a credit in your account even you no longer have the intention to rent out your property. Area director of Foxtons claimed that this is in line with Foxtons terms of business. Beware before you choose Foxtons letting services.

Kok · 1 May 2026

5/5

Trustpilot

I was assisted by the agent Noah

I was assisted by the agent Noah; from the very first house I visited, he provided support and constantly sent me options. Excellent service.

Talisson · 8 October 2026

Agent replied · 10 October 2026

Hi Talisson, Thank you for your review. We're pleased our team kept you updated with options from the start of your search and that you found the service helpful. Alex, Foxtons Estate Agents Get it done with London’s number 1!

5/5

Google

Oram has helped us resolved a very messy situation. I have been a difficult customer but he remained professional and did his best. Thank you Oram.

Torterat · 8 September 2025

Agent replied · 22 September 2025

Thank you for the five star review Torterat Maïlys We appreciate your positive feedback! Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Nathan was my advisor and he did all…

Nathan was my advisor and he did all for our comfort.

Juan · 18 September 2026

1/5

Trustpilot

I truly do not understand who in their…

I truly do not understand who in their right mind has ever rated Foxtons 5 stars. Unfortunately I have been in contact with them at multiple occasions but I am happy to say that today was the last. They arrange viewings for properties that has already been let, WHY not cancel if anything happened between the time of booking and the viewing actually taking place. This seems to be a common occurrence for Foxtons. Other than that, the agents are the rudest human beings I have ever spoken to. Surely I’ve not been unfortunate enough to have come across the ONLY employees at Foxtons that hate their jobs so this seems to be a big issue over there. When calling it seems as though you just ruined their entire day. I’m SORRY I was interested in the properties you have listed, that by the way isn’t even available. If calls like these are a displeasure to the agents I would suggest removing the ads.

H · 24 April 2026

5/5

Google

Couldn’t have had a better experience, Maria was extremely thoughtful and helpful throughout the whole process. She answered all my questions and queries, and helped me navigate the Foxtons portal and how to upload all the documents needed. My partner and I found our dream flat, and would love to say a big thank you to Maria for finding it for us. Overall a straightforward process, and 10/10 experience.

Jodie · 28 November 2023

Agent replied · 23 October 2024

Hi jodie de guzman, Thank you for your detailed review and congratulations on buying your new property! Sophie, Get it done with London’s number 1!

5/5

Google

Daniel was amazing with helping me finding a flat that best suited me, with him going through numerous places until the best fit was found.

Theo · 8 September 2025

Agent replied · 22 September 2025

Thank you for your review theo chandler We are pleased to hear your property search went well. Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

Incompetence and lies on a legendary scale!

I had my property up for sale with Foxtons, an offer collapsed, and so I decided to consider rental. After I spoke to the rental department, they took a renter into my property without my permission, hadn't even signed a contract. Luckily, the person liked it and offered a good rent. The agent lied to the renter and me, messed up three contracts, so by the time he signed the fourth contract on my behalf, the renter had been in my flat for 10 days. Lucky he signed! He told me that I could not protect the deposit...lie. He told me that the second 6-month rent payment would be paid on the fourth month...lie. And it was not paid in advance on the 5th month like every other agent; the tenant is now late with the second 6-month payment. I complained to the manager, but he ignored my complaints. The whole office is corrupt. Really, do yourself a favour, there are good letting agents out there, Foxtons is not one of them.

Anthony · 13 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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