Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKingston Property Let
I have been letting my property with Dexters for a significant period and have received great service but especially the Property Management Team headed by Sheikh Mohsin. Prompt, professional and thorough service when issues with the apartment need to be resolved
Mark · 10 October 2023
Agent replied · 27 December 2024
Dear Mark, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotTerrible Clapham abbeville road office
Terrible experience, unprofessional, arrogant by Lara Williams - Clapham abbeville road office. Apparently I was not up to the ‘level’. Such comments were made by their management ‘level’. Perhaps, time to change? I will never ever use this office again. Plenty others, not end of the world.
Faye · 27 April 2023
Agent replied · 27 December 2024
Dear Faye, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotDumping
I keep getting leaflets, when my letterbox says no junk mail!! They have no respect!!! What a nasty company!!! I don't need their rubbish!!!F U for making me pick up your rubbish!!!
H · 24 April 2024
Agent replied · 27 December 2024
Dear HSB, I am sorry to read your 1* review. I am unable to locate you on our database. I have requested further information to be able to assist and look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotVery grateful to Petros and the team
Very grateful to Petros and the Dexters North Property Management team for their help and support in recent weeks, as we sought to renew our lease. They're very easy to engage with and always prepared to answer our questions promptly.
Anastasios · 31 October 2023
Agent replied · 27 December 2024
Dear Anastasios, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotDecent property managers
Dexter’s manages the property I rent. Our first agent wasn’t very good or responsive, but we quickly got a new one and she’s great. Quick to answer questions and sort any issues we have.
Benjamin · 12 March 2024
Agent replied · 27 December 2024
Dear Benjamin, Thank you for leaving a 4* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleFantastic from start to finish. All staff are friendly and knowledgeable although my main contact was Tal. Keeped up to date with information , and helped me through what sometimes can be a stressful time. Thank you Dexters at Blackheath.
D · 24 October 2023
Agent replied · 23 October 2024
Dear D M, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika is delightful
I'm incredibly pleased with the service provided by Monika, one of the property managers. She has been consistently helpful and responsive. I couldn't ask for more.
Victor · 2 August 2024
Agent replied · 27 December 2024
Dear Victor, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotHad the please of working with Georgia
Had the pleasure of working with Georgia. She is very helpful and knowledgeable. She’s great to speak to and enthusiastic. I would definitely recommend.
Charlotte · 3 September 2024
Agent replied · 27 December 2024
Dear Charlotte, Thank you for taking the time to rate your service. We appreciate you posting this. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
Trustpiloti have known natasha from great eastern…
i have known natasha from great eastern street for many years and she has got me out of trouble many times. she has a knack of knowing who i am immediately and her finger is right on the button.peter schia
Peter · 19 October 2023
Agent replied · 27 December 2024
Dear Peter, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters is managing our property since 2015
Dexters is managing our property since the last 8 years. We are very happy with their work and service. Specially Connor Rowan, who is our current property manager, and he has been very supportive of our recent mutiple property issues.
Mailingakash · 18 October 2023
Agent replied · 27 December 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMy heating was not functioning after…
My heating was not functioning after having been away for 1 month aboard. Emailed Dexters that evening and next day an engineer was sent over to fix the issue. Resolved the next day so cannot fault the service!
Catriona · 5 December 2023
Agent replied · 27 December 2024
Dear Catriona, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA really good relationship
Continue to enjoy a really good relationship with the team including Jadasa Andjadiumi and Louis Botcher. They are there for every eventuality and work professionally and efficiently. Quick responses and they sort things out. Very approachable and nice people.
Liz · 9 November 2023
Agent replied · 27 December 2024
Dear Liz, Thank you for taking the time to leave a wonderful 5* Google review. Jadasa and Louis will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have had the pleasure to work with…
I have had the pleasure to work with Alistair Maclean and he has been amazing. Pro-active chasing the chain and always keeping all parties updated. Very good experience and would highly recommend. Agent who really looks after the client and makes the sale process smooth. Kind Regards Louise James
Louise · 26 January 2023
Agent replied · 27 December 2024
Dear Louise, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Customer Service
I have found Dexters to be very supportive if and when there is an issue with the property ( which is rare )....they responded quite promptly and made me feel at ease. The commuication is also consistent and excellent.Ibrahim
Hisham · 7 November 2023
Agent replied · 27 December 2024
Dear Hisham, Thank you for taking the time to leave a wonderful 5* Google review. The team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOnce we had decided to move agent this…
Once we had decided to move agents this was the best decision They had staff management meetings to discuss the best way forward with our property !! we had an offer after only two weeks with few offers ( after only two ) weeks very professional very courteous and kept us in the loop at all times
Paul · 15 February 2022
Agent replied · 27 December 2024
Dear Paul, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTenancy
Sheikh Mohsin of Dexters looked after us during our 2 years as tenants in a family house in TW11, and was always very responsive when we needed help with maintenance and setting up and ending our tenancy. We would recommend.
Juliet · 12 October 2023
Agent replied · 27 December 2024
Dear Juliet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI recently did a viewing with Zak from…
I recently did a viewing with Zak from the Muswell Hill branch. It was by far the most professional experience I have had with an estate agent. He was very knowledgable of the property and honest in his advice. A credit to the company.
Conor · 27 June 2023
Agent replied · 27 December 2024
Dear Conor, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better. Zak will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional, Stress free
I recently had the pleasure of working with Toby Ryan and Alistair Maclean buy my first home, and I couldn't be more delighted with the entire experience. They were very professional and very prompt on my queries. Thank you!
Sajeeva · 4 November 2023
Agent replied · 27 December 2024
Dear Sajeeva, Thank you for taking the time to leave a lovely review regarding Toby and Alistair. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service by Sagar Patel in the maintenance team
Sagar Patel in the maintenance team is an absolute gem. We spoke with him when our boiler started glitching and he was most empathetic and easy to speak to. Highly recommend!
Harini · 23 April 2024
Agent replied · 27 December 2024
Dear Harini, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters - a great team and an exemplary job
Dexters did an exemplary job marketing and selling our property. They have a well organised team with very professional staff dealing with the individual steps in the process from initial valuation through to after sale support. Everyone was immediately available to take calls or answer emails.
Patrick · 25 April 2023
Agent replied · 27 December 2024
Dear Patrick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Peter James have been very professional, kept us informed about the sale of the property at all stages and were very supportive with checking things at the property for us as we live so far away.
Sarah · 24 October 2023
Agent replied · 23 October 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service by all the team.
Great service by all the team including Petros and Mawuena in finding new tenants and negotiating with contractors to get the best price.
Steve · 4 September 2024
Agent replied · 27 December 2024
Dear Steve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotSpammy marketing
We're being bombarded with unsolicited promotional mail, twice every week. It's ridiculous & bad for the environment. I've called them to stop & it made no difference.
Margot · 28 June 2024
Agent replied · 27 December 2024
Dear Margot, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotLily D. Senior Property Manager
Lily D., senior property manager, is an asset to Dexters. She has been helpful, patient and professional during several months of issues I have had as an overseas landlord. She has been my go-to person. She really cares!
Rosemary · 13 November 2023
Agent replied · 27 December 2024
Dear Rosemary, Thank you for taking the time to leave a lovely review regarding Lily. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
