Trusted Agent profile · Greenwich

Dexters Blackheath Greenwich reviews

4.4

★★★★★ Great

2,154 reviews across 2 platforms

1 Stratheden Parade, London, SE3 7SX, Greenwich, SE3 7SX

Dexters Blackheath's office in Greenwich, at 1 Stratheden Parade, is rated 4.4 out of 5 across 2,154 reviews on two platforms, including 321 Google reviews rated 4.9.

Google logo

4.9 / 5

321

Reviews on Google

This office

Trustpilot logo

1,833

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Greenwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service by Sagar Patel in the maintenance team

Sagar Patel in the maintenance team is an absolute gem. We spoke with him when our boiler started glitching and he was most empathetic and easy to speak to. Highly recommend!

Harini · 23 April 2024

Agent replied · 27 December 2024

Dear Harini, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Google

The team at Peter James have been very professional, kept us informed about the sale of the property at all stages and were very supportive with checking things at the property for us as we live so far away.

Sarah · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thank so so much for Dean Nicholls! He is doing a great job, very professional and honest...He was help us to find a house exactly that we was looking for a long time.He was listen very carefully and answer to all our question...A kind of person with a huge perseverance; "So simple, so quick and so useful"- that's haw you do your job Dean!!! Five stars

Tatiana · 25 October 2019

Agent replied · 23 October 2024

Dear Tatiana, Wow, what a glowing review of Peter James and especially Dean, we are truly delighted that you found our service impeccable! Kind regards, Peter James

1/5

Trustpilot

Spammy marketing

We're being bombarded with unsolicited promotional mail, twice every week. It's ridiculous & bad for the environment. I've called them to stop & it made no difference.

Margot · 28 June 2024

Agent replied · 27 December 2024

Dear Margot, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

Good property management

Dexters have managed my property for several years and offer an efficient, friendly service at good value. They have handled upgrade works and day-to-day maintenance to complete satisfaction, as well as move in/move out, rent collection and adherence to legislation. I have been very pleased with their approach and assistance, and would recommend them.

PC · 8 June 2022

Agent replied · 27 December 2024

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service by all the team.

Great service by all the team including Petros and Mawuena in finding new tenants and negotiating with contractors to get the best price.

Steve · 4 September 2024

Agent replied · 27 December 2024

Dear Steve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Lily D. Senior Property Manager

Lily D., senior property manager, is an asset to Dexters. She has been helpful, patient and professional during several months of issues I have had as an overseas landlord. She has been my go-to person. She really cares!

Rosemary · 13 November 2023

Agent replied · 27 December 2024

Dear Rosemary, Thank you for taking the time to leave a lovely review regarding Lily. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Donalina in the Teddington branch has…

Donalina in the Teddington branch has provided a great service. She always provides a friendly, prompt response to my queries and keeps me regularly updated, which is really appreciated.

Amie · 21 May 2024

Agent replied · 27 December 2024

Dear Amie, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Alistair at Dexter's was brilliant!

Alistair at Dexter's was brilliant at communicating with all the solicitors and estate agents involved in the chain and worked very hard to effect exchange after a 3 day delay. Alistair always kept all parties informed of recent updates and remained very professional throughout. Would definitely recommend! Well done Alistair!

FS · 17 November 2022

Agent replied · 27 December 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

I have been with dexters as a tenant

I have been with dexters as a tenant, I have been impressed with how quick Nora deals with my issues, and communicating with me. She is very empathetic and understanding. Overall Dexters have been great towards me.

Layla · 30 November 2023

Agent replied · 27 December 2024

Dear Layla, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Scammers

Scammers. They will hire your services and will not pay reasoning that their client is at overseas and transferred the payment which is not true

James · 25 July 2024

Agent replied · 27 December 2024

Dear James, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Our manager is Dominic Glover and he is…

Our manager is Dominic Glover and he is really helpful. Always calls back if we have issue to double-check if it was sorted.

Alina · 21 August 2024

Agent replied · 27 December 2024

Dear Alina, Thank you for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Very responsive and helpful. I had some challenges with my previous agent and Dexters was tremendous in helping me deal with the situation, find a new tenant and helping manage other challenges as well. Flexible, supportive and reliable.

Martin · 24 October 2023

Agent replied · 23 October 2024

Dear Martin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Monika Piszczyk

I would like to express my gratitude towards the efforts which Monika Piszczyk, has done for handling of our resident urgent maintenance and services. She has acted promptly, professionally and friendly.Many thanks

HP · 29 February 2024

Agent replied · 27 December 2024

Dear HP, Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Jack, Clapham Branch

I recently rented a property with Jack at Dexters and he ensured the experience was as smooth as possible from start to finish… from offering up similar properties to provide me with more options to signing and moving in. I’m now in my new flat and am very grateful for the smooth transition. Stu, Clapham

Stuart · 18 February 2022

Agent replied · 27 December 2024

Dear Stuart, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Worst agency ever

Worst agency ever. I've been with KFH for years and they were just amazing. Dexters Property Manager team just cares about the landlord. If you have an issue you have to call them many times, and IF it gets sorted, it takes a long time. (it took 3 weeks to fix my washing machine the 1st time, 2 weeks the second time and so many other issues just IGNORED). When you call them, each person you talk to tells you something different. They always say they are going to call you back to give you an update and they never do. They just IGNORE you. This is so disappointing and just unprofessional. I'm looking forward the end of my contract and never going to use this agency again.

Margherita · 20 December 2022

5/5

Trustpilot

Tooting Branch

The Tooting branch recently helped us sell our flat. We had been on the market with 3 other estate agents with no luck before going with Dexters. They were helpful, proactive, kept us well informed on progress, and most importantly for us, sold our flat at asking price. I would highly recommend.

Nathan · 10 July 2022

Agent replied · 27 December 2024

Dear Nathan, It’s great to hear that you have had a brilliant experience with our Tooting office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Yasmin has kept us up to date with all…

Yasmin has kept us up to date with all listings relevant which has been better than any agent we've interacted with during this process. She's been on time for all viewings, very responsive on all queries and really enjoyable to work with.

Carolyn · 28 June 2023

Agent replied · 27 December 2024

Dear Carolyn, Yasmin will be so pleased to read your kind comments. Thank you for taking the time to leave a wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Happy with Dexters

I have been a Dexters' landlord for eight years and have no complaints. My current Property Manager, Tia Blackmore-Saunders, has been particularly helpful. When making recommendations for repairs or renewals she is always ready to explain and discuss them with me and, once agreed, keeps track to make sure they are satisfactorily completed.

Belinda · 25 May 2022

Agent replied · 27 December 2024

Dear Belinda, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Good service

Petros at Dexters is a good communicator who responds pormptly and it has been easy working with him and the Dexters team.

Nathaniel · 29 August 2024

Agent replied · 27 December 2024

Dear Nathaniel, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Renting out for my parents with Dexters…

Renting out for my parents with Dexters more than 1 year. Great work from Dexters North Property Management Team. Our current contact person, Petros Giorganios, is always friendly and solves any issue quickly and efficiently. Appreciate this.

ILLIA · 3 November 2023

Agent replied · 27 December 2024

Dear Illia, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters North Property Management review

Dexters assumed management responsibility for our properties in Primrose Hill in 2022 and we are extremely happy with their support. A special mention for Rachel McConnell of Dexters North Property Management, and Tom Bussman of Design and Refurbishment.

Warwick · 9 October 2023

Agent replied · 27 December 2024

Dear Warwick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Not very happy

I’ve had several experiences with Dexters whilst looking for a flat to buy in London and I can’t say any of them have been a good experience. The first occasion I was lied to from two of the Madia Vale employees. A girl who worked there and then the manager.The flat I made an offer on was about to go through conveyancing, when I found out from a neighbour that the flat had been flooded. When i asked the estate agent she said that she knew nothing of it. I spoke with the manager as to why she wasn’t aware it, (legally I have a right to know before buying) the manager said that she did tell me!We went back and throw but the manager insisted she had told me it had been flooded before making my offer and then he said that he would of told me in the end anyway!The 2nd occasion, was when I was interested in another flat, this time putting an offer on it when an offer had already been accepted and going through conveyancing. I eventually found a lovely flat through another estate agent. The agent who sold it to me used to work at Dexters, so I told him my dealings and he said the reason he left Dexters was because he was told to consistently lie to customers to get a sale, and that was his reason for leaving, He said he doesn't make as much money working for them but he didn’t want the stress of going into work lying to customers every day.Unfortunately they are deceptive and give estate agents a bad name! Watch out if you have any dealings with them. Not all estate agents are like this but for some reason the dealings I've had with Dexters have mostly been dishonest.

Maria · 13 December 2022

5/5

Trustpilot

Great experience with Dexters Shoreditch

We sold our flat through Dexters and had a great experience. Sarah, Elli and the rest of the team at the Shoreditch office were very helpful and kept us up to date on what was happening with the sale. Would highly recommend them if you’re looking to sell your property in the area.

Muhammad · 19 May 2022

Agent replied · 27 December 2024

Dear Muhammad, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Shoreditch office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

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