Trusted Agent profile · Greenwich

Dexters Blackheath Greenwich reviews

4.4

★★★★★ Great

2,149 reviews across 2 platforms

1 Stratheden Parade, London, SE3 7SX, Greenwich, SE3 7SX

Dexters Blackheath's office in Greenwich, at 1 Stratheden Parade, is rated 4.4 out of 5 across 2,149 reviews on two platforms, including 317 Google reviews rated 4.9.

Google logo

4.9 / 5

317

Reviews on Google

This office

Trustpilot logo

1,832

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Greenwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service as always

I have worked alongside Dexters for over 2 years now and always get great service and communication from the PM team, especially team 3 from the City and East office who always go above and beyond

Systems · 14 November 2023

Agent replied · 27 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

First Time As a Tenant

This was my first time as a tenant in London and it was easy with Dexter. Whenever I have an issue, they are ready to solve it. Thanks here to Petros ,North Property Management Team !

Merve · 14 November 2023

Agent replied · 27 December 2024

Dear Merve, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters North and Petros Review

Dexters North Property Management Team and Petros in particular do a great job in helping out whenever there is an issue. They are responsive and empathetic to anything that may come up. Overall, a great experience.

Daniel · 10 November 2023

Agent replied · 27 December 2024

Dear Daniel, Thank you for taking the time to leave a wonderful 5* Google review. Petros will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Petros!

I’ve lived in a property managed by Petros for a year now and he’s brilliant! He’s always on hand to solve any issues quickly and with minimal fuss.

Siobhan · 29 April 2024

Agent replied · 27 December 2024

Dear Siobhan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Excellent customer service drom Donalina

I have had the pleasure of experiencing for the past year excellent customer service and communication from Donalina. She has been attentive, helpful, and went above and beyond to assist and respond to all my queries.

Laura · 8 November 2023

Agent replied · 27 December 2024

Dear Laura, Thank you for taking the time to leave a wonderful 5* Google review. Donalina will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Hackney Let Lease Experience Review

The interaction with Dexters has been seamless, fast paced and transparent. They are well aware of variety of problems that arise while rental moves (even when you are from outside UK), and have been accomodating of any additional issues.

Divyansh · 24 August 2023

Agent replied · 27 December 2024

Dear Divyansh, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the time to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Terrible

Terrible. The team are not to be trusted. They rent out privately before properties are online and require you to decide on viewing/offering via their verbal description by phone. Avoid.

In · 14 March 2024

Agent replied · 27 December 2024

Dear In Absentia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great Experience!

We are so happy we just got our flat!! Daniel Scott from the City branch was just the best so helpful and so on it at all times. He got us that flat! Very happy with our experience :)

Cecilia · 17 August 2023

Agent replied · 27 December 2024

Dear Cecilia, Thank you for your kind comments regarding the team. We really appreciate you taking the time to leave a 5* review and wish you all the best in your new flat. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very grateful for all the help we received from Aaron. Excellent and prompt service all round.

Harry · 10 November 2024

Agent replied · 10 December 2024

Dear Harry, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Prompt response in an urgent situation as a tenant

We have Dexter's managing our property now - before was another agency. And with Dexter's the speed of looking at issues is much prompter. Thanks for the service, Fahim Rehman in Wapping.

Sani · 26 January 2024

Agent replied · 27 December 2024

Dear Sani, Thank you for taking the time to leave a wonderful 5* review. Fahim will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Responsive and helpful

We have recently had Petros Giorganios in North West London start managing our let property and we find him very responsive and helpful.

Sarah · 18 July 2024

Agent replied · 27 December 2024

Dear Sarah, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Big thanks to Nina

Very grateful to Nina for helping me secure my property. It was a tough process with a few issues but she was a great communicator and found ways to workaround the setbacks. Big thank you!

Amy · 15 November 2023

Agent replied · 27 December 2024

Dear Amy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Good property management

My property is managed by Jessica Joy Beauwright at Dexters in Teddington and so far she’s been a good property manager. She’s advocated for me as a tenant and is always friendly and professional.

Katie · 8 December 2023

Agent replied · 27 December 2024

Dear Katie, Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Keep it up Dexters

Great experience so far with Dexters. Timely responses with issues/advice. Excellent and efficient customer service by Olivier, Senior Property Manager. Director, Mary Ann found to be very professional, helpful and understanding. Keep it up Dexters!Thank you

Yve · 20 October 2023

Agent replied · 27 December 2024

Dear Yve, Thank you for taking the time to leave a lovely review regarding Olivier and Mary Ann. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Tenancy Renewals

I am a landlord who has been liaising with Rebecca at Dexters Admin regarding Tenancy Renewals and she is a total professional at her job. Faultless!

Sareen · 21 May 2024

Agent replied · 27 December 2024

Dear Sareen, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Attentive staff members

Attentive staff members, accommodating to our work schedules, supportive in seeing problems are dealt with swiftly and accordingly, very prompt responses to emails and phone calls

Jack · 20 May 2024

Agent replied · 27 December 2024

Dear Jack, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thanks Graziana!

First time we’re with Dexters and all the credits go to Graziana who’s so knowledgable and experienced, professional and yet friendly. She’s helped us with some valuable maintenance advice that saved us money and time!

Stefania · 8 November 2023

Agent replied · 27 December 2024

Dear Stefania, Thank you for taking the time to leave a wonderful 5* Google review. Graziana will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Had to call them 10 times and still was…

Had to call them 10 times and still was unable to get information on the contract extension. They hang up the phone with all sorts of excuses. They were absolutely unprofessional when I moved in, asking for rent payment 1 year in advance. Worst agency I ever had to deal with. Never again.

Mike · 18 February 2022

Agent replied · 27 December 2024

Dear Mike, I am sorry to hear what you are experiencing. I am unable to locate you on our database. If you would like to speak about this further please do contact us at customerrelationsteam@dexters.co.uk so we can resolve this matter. Thank you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jenade - Swift and professional

Janade have been helping us out with finding a flat in central London and have throughout been very responsive on questions we might have, set up multiple viewings at a short notice and had a professional attitude since the start

August · 29 June 2023

Agent replied · 27 December 2024

Dear August, Thank you for your kind comments regarding Jenade and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great communication

Our landlord was not willing to release the deposit and Bailey helped us by handling all the communication with him and managed to get our full deposit back and was very responsive to all our questions.

Quentin · 12 October 2023

Agent replied · 27 December 2024

Dear Quentin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Aaron from Dexters Blackheath letting was of great help. He was proactive, energetic ,friendly. He always followed up with me and provided great customer service. I would really recommend Dexters for letting.

Matheen · 12 January 2024

Agent replied · 11 January 2025

Dear Matheen, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great support from Graziana

We had great support during our tenancy from Graziana Doronzo. She has been always very helpful and always went the extra mile to help and get the stuff sorted for us. Thank you, Graziana!

Lucia · 27 November 2023

Agent replied · 27 December 2024

Dear Lucia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Elle and Elli @ Dexters were amazing to…

Elle and Elli @ Dexters were amazing to work with!Dexters were slightly more expensive than other agents we spoke to, but well worth it. They kept us in the loop throughout the process, and helped close everything off as quickly as possible. Would want to go with them again next time

Emma · 20 May 2022

Agent replied · 27 December 2024

Dear Emma, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Fantastic service

We are selling our house through Dexters in Tooting and are delighted with the service. We have mainly been dealing with Aiden and Gaz however all the team have been great.Communication has been constant, they are professional and courteous and having dealt with ‘difficult’ agents in the past, I have no hesitation in recommending them.

Chris · 13 October 2021

Agent replied · 27 December 2024

Dear Chris, thank you for your 5* review. We are thrilled to read that you have had a great experience with the team in our Tooting office. Kind regards Asma Chughtai Customer Relations Team

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