Trusted Agent profile

Benham and Reeves Woolwich reviews

★★★★★ Excellent

114 reviews across 1 platform

3 Victory Parade, Plumstead Road, London, SE18 6FL, Greenwich SE18 6FL

Benham and Reeves's Greenwich office at 3 Victory Parade is rated 4.8 out of 5 across 114 reviews on 1 platform, including 114 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.8 / 5

114

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Benham and Reeves. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Greenwich office, from every platform, shown as written. First names only.

5/5

Google

We were just passing by and tried our luck. Shaun is extremely helpful and found us a property that matches our need right away!

Dominic · 23 October 2021

Agent replied · 22 October 2024

Thanks for rating our Woolwich estate agents with five stars, we're thrilled to know we were able to meet your service expectations right away. We love it when a plans comes together! best regards, Emily , B&R

5/5

Google

I had great experience working with Shaun and Edelyn as my letting agents. They were professional, knowledgeable, and guided me through every step of the process, making everything smooth and stress-free. Highly recommend their services!

Hariharakrishnan · 22 September 2024

Agent replied · 22 October 2024

Hi HR, it's great to hear you've had such a great service experience with us here in Woolwich. We are very pleased to see your five star rating and are glad to have been of helpful service to you. - Ruth, B&R

5/5

Google

Shaun was so polite and friendly. He gave me a dedicated service and found me a property that I liked. Couldn’t be happier!

David · 23 October 2021

Agent replied · 22 October 2024

This is great to hear David, thank you very much for letting us know and for giving our Woolwich branch a five star rating too. Shaun and the team really appreciate it. best regards, Emily Taylor, B&R

5/5

Google

Both Shaun and Edelyn are very responsive and efficient Benham letting manager and administrator at Woolwich branch respectively, they have helped in handling our apartment since Year 2022, excellent letting services indeed!

Johnny · 18 October 2024

Agent replied · 22 October 2024

Hi Johnny, many thanks for your positive review for the service you are getting from our Woolwich lettings team. We're glad you seeing our expertise at work and finding the service is efficient. Thank you for your continued custom with Benham and Reeves. - Emily, B &R

5/5

Google

Excellent service provided by Shaun and team. Very prompt at responding and finding us a property at short notice

William · 23 October 2021

Agent replied · 22 October 2024

Thank you William, we appreciate your wonderfully positive feedback, Shaun and the team were delighted to know you had such a great service experience at our Royal Arsenal branch. - Emily, B&R

5/5

Google

Shaun was really nice and helpful, thankyou!

Chloe · 12 January 2023

Agent replied · 11 January 2025

Thanks very much for your five star rating and for sharing your service experience with us here, Shaun and the lettings team really appreciate it. - Emily, B&R

5/5

Google

Exceptional team at B&R with a fantastic service from the first meeting all the way to tenant support! Edelyn, Shaun and Joyce are fantastic, extremely responsive and brilliant at their jobs. Highly recommended if you are looking for a property in the area.

Hafeez · 27 November 2023

Agent replied · 22 October 2024

Thanks Hafeez, its great to hear you've had such a positive experience renting experience with our Woolwich lettings and property management teams, this is great to hear and we wish you well in your new home. - Ruth, B&R

5/5

Google

Shaun, Edelyn and their team have been a pleasure to deal with. Professional, polite and efficient when having to communicate with them. Would highly recommend to anyone looking to move into the area. They ensure to provide a swift and easy transition when moving and were able to complete all of my requests. Very impressed.

Macy · 23 October 2022

Agent replied · 22 October 2024

Thanks Macy, we're thrilled to see your wonderfully positive comments about the service experience you've with us here at Royal Arsenal Riverside. We aim to impress! - Emily, B&R

5/5

Google

We have been happy with the services of our agent, Shaun Tan. He has been quick to respond to any of our queries and generally very helpful, and the letting out of our flat and car park have been smooth.

Chong · 27 December 2023

Agent replied · 22 October 2024

Thank you very much for this lovely service feedback which Shaun the lettings team are very pleased to see along with your five star rating. We are grateful for your custom. - Ruth, B&R

5/5

Google

I have a great experience staying here and Shaun was very polite and helpful.

Miriam · 23 October 2021

Agent replied · 22 October 2024

Thank you Miriam, the Woolwich lettings team were very happy to hear this and see your five star rating here. best regards, Emily Taylor, B&R

5/5

Google

Professional service fm our letting agent Shaun Tan. We always get fast response from him. We are happy with the service.

S · 18 October 2024

Agent replied · 22 October 2024

Thanks very much for sharing a five star rating here for our Woolwich letting agents, Shaun is very pleased to hear you are happy with the service. Thank you for your continued custom. - Ruth, B&R

5/5

Google

Shaun Tan has provided the best service in identifying the suitable tenant and liaising with the tenant in completing the tenancy contract.

SC · 22 September 2024

Agent replied · 22 October 2024

Hi SC, we're very happy to hear you've had such a great renting experience with us, thank you for leaving a five star rating too, it's appreciated. - Emily, B&R

5/5

Google

Very professional service. Shaun was very helpful and polite.

Efstathia · 23 October 2021

Agent replied · 22 October 2024

Thanks very much for your feedback and five star rating, Shaun and our Woolwich lettings team really appreciate it. We're really pleased to know you found us polite and helpful and the service professional, that's great. - Emily Taylor, B&R

5/5

Google

Both Shaun and Edelyn are really nice and helpful throughout the rental process, highly recommend this agency to everyone.

Hilary · 22 September 2024

Agent replied · 22 October 2024

Hi Hilary, we appreciate you sharing a five star rating here and are very pleased to hear you've had a great service experience from our Woolwich lettings team. - Ruth, B&R

5/5

Google

Knowledgeable and responsive staff. Fantastic services overall, from viewing, moving-in, and after-care. Huge credit to Shaun, Edelyn, and Miles.

YIN · 24 June 2024

Agent replied · 22 October 2024

Hi Yin, we're grateful for your kind feedback about the lettings service you've had from our Woolwich estate agents, we're all very pleased to hear you've felt well looked after throughout the process. Thank you for sharing a five star rating here too, its appreciated. - Ruth, B&R

5/5

Google

Used Dinesh on my sale, who I highly recommend. He was always on hand, professional and provided an exceptional service. Really impressed from start to finish.

Max · 26 January 2024

Agent replied · 22 October 2024

Hi Max, great to hear you've had such a great service experience from Dinesh here in our Woolwich estate agents. We're glad to hear you've benefited from his professionalism and everything has worked out well for you. - Ruth, B&R

5/5

Google

Shaun and Edelyn helped us with our new tenancy. They are very helpfull and I would highly recommend using this agency for your next property as well!

Marília · 23 October 2023

Agent replied · 22 October 2024

Hi Marilla, thank you very much for sharing a five star rating which Shaun and Edelyn are very appreciative of and for your kind comments about the service you've had with us in Woolwich, which is great to hear, thank you! - Emily, B&R

5/5

Google

Edelyn of Benham & Reeves was a fantastic help throughout the preparation for starting a new tenancy. She was knowledgeable, helpful, informative and patient.

Marsha · 23 October 2023

Agent replied · 22 October 2024

Hi Marsha, it's lovely to see this positive feedback and five star rating for the service you've had from us. Edeyln is very encouraged to see this, thank you. - Emily, B&R

4/5

Google

Good agent who had excellent knowledge of my property and it's location. Would highly recommend.

Declan · 17 June 2025

5/5

Google

Excellent and quick service. Highly professional and to the details. We are very gratitude for their service and kind help.

Yu · 23 October 2023

Agent replied · 22 October 2024

Hi Yu, thank you very much for sharing a five star rating here and for your kind feedback about the service you've had with us here at Royal Arsenal Riverside. We appreciate it. - Emily, B&R

5/5

Google

Shuan and Edelyn are very professional and helpful! The apartment are also well manged by the agency.

Vicki · 27 December 2023

Agent replied · 22 October 2024

Hi Vicki, thanks very much for taking the time to leave a five star rating here. We are very pleased to hear you've found the Woolwich lettings and property management team helpful and professional and everything is well managed for you. - Emily, B&R

5/5

Google

Assisted by Shaun, Edelyn and Joyce. All very helpful and professional.

Federico · 26 March 2024

Agent replied · 22 October 2024

Thanks for sharing a five star rating Federico, we are glad to have been of assistance and have found the lettings and property management service professional and our team helpful. Thanks for your custom. - Ruth, B&R

5/5

Google

Very helpful finding a flat, quick to respond, helpful in negotiating. This branch is good, but I’ve left a review about the property management side of the experience on trustpilot.

Mykolas · 23 October 2022

Agent replied · 22 October 2024

Hi Mykolas, thank you for rating our Woolwich Estate Agents with five stars, we're glad you found the service quick and helpful. best regards, Emily Taylor, B&R

5/5

Google

Dinesh has done a great job helping me with purchasing by chasing the solicitors on both sides!

Yanting · 23 October 2023

Agent replied · 22 October 2024

Hi Yanting, thanks for sharing a five star rating here for our Woolwich estate agents. It's great to hear you've had a good experience buying a property with us, we appreciate your custom. - Emily, B&R

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Benham and Reeves's Google reviews

Questions about Benham and Reeves Woolwich

How many reviews does Benham and Reeves Woolwich have?

Benham and Reeves's Greenwich office has 114 reviews across 1 platform: 114 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Benham and Reeves Woolwich's rating?

Benham and Reeves Woolwich is rated 4.8 out of 5 across all 114 reviews, and 4.8 out of 5 on Google from 114 reviews, checked 9 October 2026.

Has Benham and Reeves won any awards?

Yes. In The Trusted Agent 2026 awards: Benham and Reeves, London won Trusted Agent.

Where is Benham and Reeves's Greenwich office?

Benham and Reeves Woolwich, 3 Victory Parade, Plumstead Road, London, SE18 6FL, Greenwich SE18 6FL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.