Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleGiving 1 stars because I called about a property they abruptly told me to write down all my information and what I was looking for on WhatsApp. I did that and then they responded ‘property isn’t available’- you just wasted my time when you could have told me that on the phone! You do it as a marketing tactic and it’s unnecessary.
Lady · 1 October 2024
Agent replied · 22 October 2024
Hi, sorry to learn of your experience but we dont recognise your name as a registered applicant. We would like to understand more about your experience and have the name of the person you dealt with so this can be investigated. Can you please email to complaints@benhams.com
Thank you,
- Emily, B&R
★★★★★ 5/5
GoogleI had great experience with Benham & Reeves.
I was working with Shaun who made the process of moving less stressful, which was much needed due to moving being stressful in it's self.
I would recommend this agency to anyone and I hate agents!
Side note: Thank you Shaun =)PositiveResponsiveness, Professionalism
Moneaque · 23 October 2021
Agent replied · 22 October 2024
Thank you very much for your highly positive feedback, we're very pleased to hear you had such a positive experience of moving with our Woolwich lettings team. Not all estate agents are indeed the same(!) and we appreciate your faith in Shaun and the team.
best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleWe just sold a 2 bed flat in Cadet House and were impressed by the professionalism and efficiency shown throughout the process. Especially Dinesh Kumar who negotiated well for us to agree a good price and managed the whole process superbly. Thank you!
LB · 23 October 2022
Agent replied · 22 October 2024
Thank you LB, Dinesh and the sales team are thrilled to see your 5 star rating shared here. We're really pleased you found the service professional and efficient, this is what we strive for.
- David M, B&R
★★★★★ 5/5
GoogleI am impressed with their services. Shaun was very helpful in getting us all details for our viewing . Even when we had to pop up unannounced for a last minute viewing to decide he was patient and helped us through the process. Very smooth process! Keep it up
Maame · 23 October 2021
Agent replied · 22 October 2024
Thank you Maame, we really appreciate your five star rating and lovely feedback. All of our Woolwich lettings team are delighted to hear you had such a great experience renting with us.
best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleGreat service so far. Shaun has been available and relaxed which is welcome. Wider team very courteous and friendly, with good advice to support new landlords.
Benjamin · 23 October 2023
Agent replied · 22 October 2024
Hi Benjamin, thank you very much for your recognition here, Shaun is delighted to see this and your five star rating. We're very pleased to know you've found us to be courteous with good advice, this is what we always strive for!
- Emily, B&R
★★★★★ 5/5
GoogleThis is an amazing agent. I would say best in the area. We have been landlords in the area in the past 10 years and definitely the best agency.
They do take good care making sure that they find you a good tenant, not just any tenant. Very personalised service. I find that this is an invaluable quality!
Helga · 23 August 2024
Agent replied · 22 October 2024
Hi Helga, thank you very much for this great feedback about the amazing lettings service you have been having from us for the past 10 years. We take tenant referencing very seriously and of course, have a very wide network of corporate clients so we are glad to hear you have been happy with the quality of tenants as we know how important this is for our landlords. Thank you for your continued trust in Benham and Reeves, it is a pleasure to serve you.
- Emily, B&R
★★★★★ 5/5
GooglePleasant experience with Benham & Reeves - Woolwich.
Shaun was patient with the viewings and in answering my questions.
Edelyn was very prompt in the tenancy onboarding/contract process.
I would highly recommend Benham & Reeves - Woolwich!
NITIN · 23 October 2022
Agent replied · 22 October 2024
Hi Nitin, thanks very much for sharing your five star rating with us and the community here in Woolwich. We are thrilled to hear you had such a great service experience with us. We really appreciate your feedback.
- Emily, B&R
★★★★★ 5/5
GoogleShaun is a great agent and takes care of every little detail when it comes to moving into a new house starting from viewing until you settle in. Highly recommend. Way to go! Cheers
Resham · 23 October 2022
Agent replied · 22 October 2024
Thanks Resham, we're really pleased to see you share your five star rating of our Woolwich lettings service here, Shaun is grateful for this lovely feedback.
- Emily, B&R
★★★★★ 5/5
GoogleShaun Tan is very good
Lin · 23 August 2024
Agent replied · 22 October 2024
Thank you Lin, we agree and Shaun is very grateful for your kind words too! We appreciate your custom.
- Emily, B&R
★★★★★ 5/5
GoogleI highly recommend Di as an estate agent. He is incredibly efficient, always securing the best deals, and is someone you can trust completely. The process of finding a property with him is always smooth and stress-free. If you're looking for a reliable and effective estate agent, Di is your go-to person! Love him!!
Bestesemiz · 24 July 2024
Agent replied · 22 October 2024
Hi B, thank you for sharing a five star rating here which Di and the lettings team are very pleased to see. We really appreciate your kind words and are glad you are benefiting from Di's very personalised approach and expertise. Thank you for your custom.
- Emily, B&R
★★★★★ 5/5
GoogleShaun and Edelyn were very approachable and assisted us very well from the start and renewal of our tenancy.
Jose · 23 October 2023
Agent replied · 22 October 2024
Hi Jose, thanks very much for leaving such lovely feedback here and for the five star rating which Shaun and Edelyn were pleased to see. We wish you well in your new home.
- Emily, B&R
★★★★★ 5/5
GoogleI had great experience with Benham & Reeves, Shaun was very helpful and the process was so easy and quick!
I can definitely recommend this agency, they also made the process of moving less stressful!
Thank you !
Erika · 23 October 2021
Agent replied · 22 October 2024
Thank you Erika, we are really pleased to hear you had such a stress-free experience renting with us. Shaun and our Woolwich lettings team work really hard to ensure everyone gets the best possible customer service so this is lovely feedback for us.
kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleShaun Tan has been very helpful and response promptly every time .
Dennis · 26 January 2024
Agent replied · 22 October 2024
Hi Dennis, thank you very much for taking the time to share you kind feedback here. Shaun and the Woolwich lettings team are very pleased to hear you are getting a prompt and helpful service. We appreciate you sharing a five star rating too.
- Emily, B&R
★★★★★ 5/5
GoogleEdelyn Reynolds is brilliant - five star service. Helpful and gets the job done!
Amanda · 23 October 2023
Agent replied · 22 October 2024
Hi Amanda, thanks very much for your kind words and five star rating here, we are delighted to hear you are benefiting from Edeyln's wonder-woman skills, it's all part of the service.
- David M, B&R
★★★★★ 5/5
GoogleWe recently rented out our apartment through Shaun and his team. They were professional, efficient and a pleasure to liaise with. I would definitely recommend them.PositiveProfessionalism
John · 23 October 2022
Agent replied · 22 October 2024
Thanks John, we're really pleased to know that as a Landlord, you are very happy with the service you've had from us here in Woolwich. It's also good to hear you found us professional and efficient. Thanks!
- David, B&R
★★★★★ 2/5
GoogleHappy to work with Shaun who really cares to rent your flat but not happy with accountancy, could nit get rent from your agency in 20 days although the tenant paid on time, and we are working since last year either you.
Enver · 2 November 2024
Agent replied · 9 November 2024
Hi Enver, we are sorry you experienced a delay but we had a far higher than usual amount of rents to process quickly which meant the rent was released one day short of the 10 working days we usually meet. We are glad you've had good service from our lettings team and appreciate your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleDinesh was really helpful and the communication was great throughout the entire process.
Karan · 23 October 2023
Agent replied · 22 October 2024
Hi Karan, thanks very much for your lovely feedback which Dinesh was very pleased to see and we appreciate you sharing a five star rating too.
- Emily, B&R
★★★★★ 5/5
GoogleGreat Service from Beham & Reeves, especially Shaun Tan, was very helpful.
Azlan · 23 October 2023
Agent replied · 22 October 2024
Hi Azlan, thanks very much for your five star rating of our Woolwich estate agents, Shaun is very appreciative and glad you found the service helpful.
- Emily, B&R
★★★★★ 5/5
GoogleDinesh moved heaven and earth to get us to the finish line. He is trustworthy, diligent, a good listener, and willing to do extra work. Leasehold flats are difficult to sell, and not easy to buy, but Dinesh gets it done.
Brianosnow · 8 October 2024
Agent replied · 22 October 2024
Hi Brian, thanks very much for sharing a five star rating here which the Woolwich property sales team are very pleased to see. Dinesh is glad to hear he exceeded your service expectations and that we helped make the selling process less stressful for you. It has been our pleasure to assist you with the sale.
- Ruth, B&R
★★★★★ 5/5
GoogleMarketed our property very well, which resulted in lots of leads. The property market in 2023 has been difficult and so it was all credit to our agent Dinesh to ensure that firstly he negotiated a price that was acceptable to both us and the buyer and secondly he stayed engaged throughout the process to secure the sale.
Anthony · 23 October 2023
Agent replied · 22 October 2024
Hi Anthony, we're thrilled to hear you've had such a great service experience and that you have been able to benefit from Dinesh's expertise. Thank you very much for sharing a five star rating and your trust in us.
- Emily, B&R
★★★★★ 5/5
GoogleLetting agent Shaun Tan very quickly found us a tenant, we were happy with the rent achieved, and the process was smooth from beginning to end. Thanks and kudos to Shaun and the B&H team!
Paula · 5 December 2024
Agent replied · 10 December 2024
Thank you Paula, it's great to hear we are meeting your service expectations with regards to letting your property. Shaun and the Woolwich lettings team are very pleased to see you share a five star rating here too, we appreciate your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleAmazing agents, very helpful solved all issues quickly and they are highly recommend!! Special thanks to Shaun he is great!
Joud · 23 October 2022
Agent replied · 22 October 2024
Thank you very much for sharing your five star rating here, we really appreciate it, great to hear we met your service expectations.
- Emily, B&R
★★★★★ 5/5
GoogleDinesh at Benham & Reeves in Woolwich was responsive and easy to deal with when we sold our Woolwich flat.
Jon · 23 October 2022
Agent replied · 22 October 2024
Thank you for your kind words Jon and for the five star rating, we really appreciate it.
- David M, B&R
★★★★★ 5/5
GoogleThank you for the exceptional service provided. Their professionalism, attention to detail, and dedication made the entire process smooth and stress-free. I couldn’t be happier with the outcome and highly recommend Benham & Reeves to anyone in need of a reliable real estate agent.
Man · 25 May 2024
Agent replied · 22 October 2024
Thank you very much for sharing a five star rating here Man Kit Luk, we are very pleased to hear our Woolwich estate agents have made the lettings process stress-free for you, this is great to hear. Thanks for your custom.
- Ruth, B&R
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