Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were thinking to rent out our property. The advice from them is really helpful and they also sent us a lot of useful documents. Highly recommended, especially Dominic in sales, who is really professional and responsive. He gave us a very good understanding of the rental market. Really appreciated the help.
Yan · 23 October 2023
★★★★★ 2/5
GoogleNot very professional or trustworthy. Both of these traits are important when dealing with one of the most important decisions of ones life such as buying and selling. Good communicative skills and honesty with buyers / sellers are very important factors to look for when enlisting the help of an agency to handle property transactions.
With reference to your reply. Maybe Sonia your sales agent can shed some light. She arranged and canx 3 viewings with the same client who lives in the same development and each time never showed up and each time canx last minute. One time, I was expecting them to come but after an hour, no sight and no word from Sonia whether she is on her way. Tried calling and she apologized to say her client is no longer coming and to reschedule. 3rd time canx again same day and sent me a text to say would need to reschedule. Very strange considering her client only lives a few mins away. Surely she can pop up for 10 mins. After challenging Sonia, she admits her client has already made an offer on another property yet she texted to say her client will reschedule when she already knew she is no longer interested. Sonia also mentioned she has another client who is also interested and was supposed to come same day but no sign of them either. Each time, she promises but each time a no show. Each time, I made an effort to tidy up and ask members of the family to help and wait at home for the viewings. Honestly and integrity from an agency are important factors to take into account when selling / buying a property.
CY · 23 October 2022
Agent replied · 22 October 2024
Dear J L, thank you for your review. Could you please contact the office so that we can look into this? Are you a client of ours? We have no record of your details.
★★★★★ 5/5
TrustpilotProfessional and Communicative Estate Agents
I have been renting for a number of years in London. I have had experiences with many estate agents but what I will say is that Baclis was by far the easiest to deal with and by far the most responsive to my questions. They seem to have a direct and good relationship with their landlords and can turn things around quickly. They were always polite and chased things for me when I asked. Everything was in order when I moved into the property and everything went smoothly. I'd recommend them.
Louis · 7 June 2019
★★★★★ 5/5
TrustpilotMichelle has been brilliant
Michelle has been brilliant, couldn’t recommend her enough!
Indy · 18 June 2024
Agent replied · 23 December 2024
Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat Experience
I have had an excellent experience with this property management company. Their communication has always been prompt, and helpful throughout.
Anna · 23 June 2026
★★★★★ 5/5
GoogleVery friendly and personable - definitely recommend
I worked with Catie, Sonia and Dominic on a very difficult and complex sale but they totally understood and remained calm and professional. I don't think the sale would have gone through without their professionalism, patience and tenacity.
Thank you to all involved.
Adrian · 23 October 2023
★★★★★ 5/5
TrustpilotGreat experience with B&C properties
Great experience with B&C properties. Property Manager Delhaney McDonnell is very quick to respond and resolve issues, really appreciate the efficient service.
Nadya · 2 June 2026
★★★★★ 5/5
TrustpilotYour best property manager in London!
I have properties that are managed by B&C Properties. I have to confess the staff makes my job as a Landlord easy. I have worked with Catie for 2 years, even I am currently in China, communication and professionalism is 100%. Through the lockdown period, which was a worrying time for many Landlords, I experienced no issues at all. They kept me informed and up to date of tenant movement throughout. Thank you!
Sam · 5 February 2021
★★★★★ 5/5
Trustpilotfollowed every detail closely. Thanks for Delhaney and the great team
followed every detail closely, so we are happy.. Thank you very much Delhaney McDonnell..
Serdar · 25 July 2026
★★★★★ 5/5
TrustpilotSeamless, exceptional experience!
From the initial viewings with Alan, the negotiations with Tiffany and the final steps with Michelle, this whole renting process has been perfect. Everyone was extremely professional, polite and efficient in replies. They also provided any information I needed extremely quickly. An excellent and easy process from start to finish. I couldn't be happier.
Josh · 12 June 2024
Agent replied · 23 December 2024
Dear Josh, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleKevin and Tiffany helped us with very urgent case. I'm very happy with their work.
Sergei · 27 October 2025
Agent replied · 10 November 2025
Dear Sergei, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleMy renting process with B&C was the smoothest i have had!
Couldn't have asked for a better agent than Beverly, she guided us well and knew exactly what we need and addressed all of our requirements! Very lovely and cheerful
Majd · 5 January 2025
Agent replied · 10 December 2024
Dear Majd, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 1/5
GoogleNot returning the rental deposit.
Ritesh · 11 September 2026
★★★★★ 5/5
TrustpilotExceptional and caring service
Everyone was extremely helpful and speedy in helping me rent a property on a relocation move from the US. In particular, Sam was great at getting all the paperwork sorted and Michelle at getting us settled in. Michelle made herself available on a public holiday and out of hours and was extremely responsive and helpful. Highly recommend!
Sam · 10 January 2023
★★★★★ 5/5
TrustpilotB&C properties Kidbrooke
Recently worked with Tiffany Francis, at B&C Kidbrooke to find a flat within the Kidbrooke area. She is a really approachable person who made the process of finding a flat super easy, and straightforward. I’ve been really impressed by her professionalism and dedication to her role. I highly recommend working with her and B&C!
Teza · 4 April 2023
★★★★★ 5/5
GoogleWas a great experience working with Beverly, she was super helpful and friendly.
Eugenia · 27 September 2025
Agent replied · 27 October 2025
Dear Eugenia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleJack is very friendly and helpful. We are looking forward to moving in.
Xiuming · 21 March 2025
★★★★★ 5/5
TrustpilotMichelle is great!
Michelle is friendly, polite and extremely reliable!
NC · 15 January 2024
Agent replied · 23 December 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
GoogleI have used B&C listings as a letting agent and for ongoing management of tenants for a property whilst I resided abroad. I could not have asked for a better service from Catie and the team, they always responded quickly, matched me with good tenants and resolved issues without hesitation. Thank you so much!
Carl · 23 October 2022
★★★★★ 5/5
TrustpilotLetting my flat with B&C has been a…
Letting my flat with B&C has been a breeze, Tiffany has been fantastic at getting me/my flat sorted and so helpful along the way. Massive plus; she found great tenants who were able to move in seamlessly once I vacated.
Amanda · 20 November 2023
★★★★★ 5/5
GoogleArranging a tenancy after just arriving in the country was a daunting task, involving a limited selection of appropriate properties, a need to choose under pressure, a need to organise bank accounts to make the necessary payments and the need to complete the Goodlord tenancy review which (understandably) is written for locals with existing permanent addresses, banking relationships, employment history etc. All this while hoping to complete fast enough to hold our chosen property.
The team at B&C properties, led in my case by Adele Chen, were super helpful and efficient. They offered the best property, and then helped every step of the way as we secured the deal. I'm very grateful for their help and would certainly recommend them to others.
Peter · 25 April 2024
★★★★★ 5/5
TrustpilotFinding your next home that suits your…
Finding your next home that suits your family can be a challenging process. However, with the assistance of Tiffany and Michelle, everything became smooth, timely, and convenient. If you're searching for any property, just give them a call! The rest will happen as swiftly as a snap of your fingers.
Serhan · 14 February 2024
Agent replied · 23 December 2024
Dear Serhan, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotMichelle is dedicated and very…
Michelle is dedicated and very professional. Had issue on a Sunday and she responded immediately. Have total confidence in her ability and know that she will be there for you. Definitely recommend Michelle and B&C Properties for your real estate needs!
LindaS · 19 August 2023
★★★★★ 5/5
TrustpilotB&C Properties - lovely team & great service.
Have a great experience with B&C Properties from Day 1. Dominic was the one who helped me to rent a flat and Michelle was my property manager who was always responsive and took care of all of my requests. It's been a pleasure to work with them.
Katya · 21 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.