Trusted Agent profile · Greenwich
★★★★★
339 reviews across 2 platforms
9a Pegler Square, Kidbrooke, London, SE3 9FW, Greenwich, SE3 9FW
B&C Properties's office in Greenwich, at 9a Pegler Square, is rated 4.7 out of 5 across 339 reviews on two platforms, including 156 Google reviews rated 4.7.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
5/5
TrustpilotAgent review
Tiffany has been a great support through our process of both selling and renting. Very helpful, easy to reach, would definitely recommend working with her
Dear Ivana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Asma
5/5
TrustpilotRenting
Michelle was very helpful during this process. She made sure to give us an update every step of the way.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Asma
5/5
TrustpilotA smooth and easy process
A smooth and easy process. The experience was seamless from the start to finish. Tiffany accommodated an early viewing outside of her usual working hours. Very straight talking, no nonsense. Tiffany didn't bombard me with property outside of my criteria or chosen area, this is a rarity as I have been treated differently by every single estate agency. The Goodlord reference process is User friendly and so is the the service with B&C. Recommended agents!
Dear Sam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
1/5
TrustpilotLANDLORDS BEWARE!
Simply the worst agency I ever came across in my life. I could write an essay to describe all the issues I had with them, but I will summarise.1. The tenants recommended by them as the "perfect profile" ended up trashing my place causing me over £3K in damages.2. I could not return to my property as planned so ended up renting another place to live with my pregnant wife resulting on a total loss of £35.000.3. B&C’s Director is arrogant, rude and made comments about my “background”If you are a landlord, you should think twice before putting your property in their hands.
5/5
TrustpilotGreat experience with B&C Properties
My experience with B&C Properties has been great, built on mutual respect and professionalism. This is particularly evident from my regular interactions with Fiona Davey. I would certainly recommend B&C Properties as a reliable partner.
5/5
TrustpilotAmazing service
Amazing service. Tiffany was incredibly professional and understanding. She tackled all our issues quickly and got our property listed and rented incredibly fast. Knowing that there is direct contact anytime you need it is so reassuring. Lead times on works are fast and the level of work from their contractors is top notch and very reasonable. Couldn't recommended highly enough. Thank you!
5/5
GoogleI have properties that are managed by B&C Properties. I have to say the staff makes my job as a Landlord easy. I have worked with Catie for 2 years, even I am currently in China, communication and professionalism is 100%. Through the lockdown period, which was a worrying time for many Landlords, I experienced no issues at all. They kept me informed and up to date of tenant movement throughout. Thank you!
5/5
TrustpilotExcellent support from Tiffany
Tiffany very effectively managed my flat sale from the original marketing, advice on pricing, handling the viewings all through to the final completion. Tiffany was extremely attentive, diligent and responsive. I took Tiffany’s recommendations for solicitors to choose from with whom Tiffany has worked with. This proved very helpful in ensuring good lines of communication between all parties. Many thanks Tiffany!
5/5
GoogleMichelle was brilliant to work with throughout our tenancy in a local property. Always on hand for any queries and prompt responses to any urgent issues we had.
5/5
GoogleWe highly recommend Michelle and B & C! Michelle is the most capable property manager we have come across. Our property has gone through a difficult tenant and subsequently various energies repairs. Michelle has dealt all those matters calmly and in a timely manner! We are really grateful to have someone who we trust to look after our investment property.
5/5
GoogleI recently bought a property through B&C Properties. All of my communication has been through Sonia and I can say that I have found her to be extremely responsive and very helpful from inception to completion. Every issue that has reared its head along the way has been quickly resolved. I would thoroughly recommend Sonia and B&C Properties. I am sure I will be using these agents again in the future.
1/5
TrustpilotDisappointing
The renting process was simple, quick and positive. My issue with this firm the fees that it tried to impose when leaving citing the AST, when it’s not there. Unfortunate that an otherwise positive experience has end in a dispute. Perhaps B&C should read their own AST before forcing a dispute.Response to B&C: This is not Alice. The DPS decision shows that you were wrong. Frankly an apology is due from you. You make claims that simply aren’t reflected in the AST. I still can’t believe that B&C expected us to pay a percentage for a period where there is another tenant in the property. Utterly incredible.
Dear Alice, thank you for taking the time to write us a review and express your concerns. The signed AST expressly states that your tenancy is for a minimum term of 8 months, the exact wordings are: Should either party wish to terminate the Tenancy, it is agreed that a minimum of 2 months advance written notice must be served on the other party and the tenancy must not expire within the first 8 months of the Tenancy commencement date. In this Lease the earliest date either party can give notice will be the 22nd of March 2023 to expire 2 months’ after service of that notice. Any earlier termination than this and conditions would be up to the landlord's discretion. We believe the nominal termination fee charged is justified. We will however take on board your feedback and make the AST more transparent. All the best, B&C Team
5/5
TrustpilotBest property agency ever
Always finds B& C properties efficient, professional and reliable! Always provide quick solution to property management related issues and issue fixed promptly and professionally for tenants. Michelle (Head of Property Management) is always professional, and really care and understand about the customers’ need. Highly recommend B&C properties with their great services 👍🏻👍🏻
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
2/5
GoogleArranged a viewing, agreed to change appointment time on the day and then they cancelled. I've never been contacted since to rearrange I feel sorry for the seller as I'm not longer interested in using this agent Despite the reply, no contact ever received after the cancellation, even just to say "awaiting the owner" I don't back down on my assessment
Thank you for your comments and we are sorry to hear that you had an unsatisfactory experience this time. We pride ourselves in delivering 5* services, however incidents beyond our control means we have to cancel an appointment with very short notice, e.g. road closure in this instance. I can assure you our team are trying to rearrange access with the tenants for the property in question. Unfortunately, this is taken some time. We appreciate you are no longer interested in the property but should you change your mind, please do get in touch.
5/5
TrustpilotReally good team
Really good team, always by your side. Especially Adele which is very patience and efficient:)
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
5/5
GoogleI had the pleasure of working with Daniel Brogan and can confidently say that his level of service is exceptional. From the outset, he demonstrated professionalism, transparency, and genuine commitment to acting in his client’s best …
5/5
GoogleI would say is the best agency I’ve ever met. The communication is efficient, all the staffs are friendly, especially Cindy Sun, she’s really helpful and kind, always by your side. Would definitely recommend!
5/5
GoogleI have rented a house with the help of Dominic , he has been very thorough and professional. He ensured to understand my requirements and found the place accordingly. Throughout the process , he has been extremely helpful even with the things which were not directly related to him. Thank you Dominic, highly recommended.
5/5
GoogleThe staff at this establishment exemplifies a high level of professionalism combined with a genuine humility that makes interactions pleasant. My primary contact, Michelle Anderson, stood out with her friendly demeanour and remarkable flexibility in accommodating my needs. Her approachable attitude made the entire experience enjoyable and seamless.
Dear Puneesh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
TrustpilotGreat experience letting out property
As a landlord, I had an amazing experience working with Tiff recently to let out our property. She made the process so easy and dealt with it all in a timely manner. She communicated relevant updates as and when and made the process stress free. I would highly recommend Tiff and B&C to anyone wanting to let out their properly.
5/5
TrustpilotExcellent service
We rented a flat in London for two years. The service received from B&C was excellent, every time we had a problem (we didn’t have lots to be honest), we received a quick response and solution. I would like to specifically mention Michelle Anderson, with whom I mainly communicated. Thanks Michelle for your help!
5/5
TrustpilotThe team is very responsive to any…
The team is very responsive to any query you have. Very smooth on execution and getting things organized
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleIts been a wonderful experience with BnC, Tiffany and Michelle helps a lot, they take care of apartment, well done!
Dear Jian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI can’t speak highly enough of Beverly’s dedication and support throughout the entire process of finding a flat. As someone coming to the UK from abroad, I was initially quite overwhelmed, but Beverly’s professional attitude and dedication truly made all the difference. Her patience in explaining to me the UK rental process and local regulations, was invaluable. Beverly ensured I understood every detail, turning what could have been a stressful experience into something seamless and straightforward. For anyone moving to the UK from abroad- reach out to Beverly from B&C Properties- I couldn’t recommend them enough!
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