Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been thrilled with the service provided by Scott in the aftersales department over the last few months. It is so refreshing to have an aftersale staff member at an estate agent who calls me on a daily basis in the build up to exchange, keeps me constantly updated with all updates, and is always available on the phone or over email whenever I needed to speak to him. Without his relentless chasing up of solicitors, I'm not we would have exchanged contracts before our deadline, but with his help we managed it with two days to spare!
Couldn't have wished for a better aftersales advisor than Scott!PositiveResponsiveness, Professionalism
Jonny · 26 October 2022
★★★★★ 5/5
GoogleWe have been so impressed with the Minors and Brady team from the initial meeting through to the completion of my mother’s house sale. They have been so efficient, but friendly and polite too, and have also taken on board our opinions on how we wanted to proceed such as conducting the viewings ourselves and a commitment not to sell the property as a second home or holiday let.
We were also very appreciative of the post-sale team and wish to highlight all the work that our Aftersales Progressor, Julia Pauluch, did to keep us informed of the whole process. She is a breath of fresh air with her bubbly personality and so helpful to have regular updates by email and phone keeping us in the loop. She also was in constant contact with both lots of solicitors and our buyers. We can’t recommend her highly enough.
Anne · 26 October 2022
★★★★★ 5/5
GoogleFirst impressions, one of the better experiences with Estate Agents I’ve had. On first contact over the phone, Mia Staff was quick to send me information via email and able to arrange a viewing out of normal hours for me. This struck me as good attention to the customer. She then continued to communicate with me via email or telephone; promptly keeping me well informed. Mia does go the extra mile by talking slowly on the phone and showing expression in her emails, which gives it a more personalised experience during our interactions. She has however set the standard very high and I equally expect highly of them, which so far they have shown high quality in helping new tenants by providing information packets using a very well functioning online method. The rest of the team have also been helpful when answering the phone and being direct with me, which is much appreciated. I will recommend to friends and family throughout, thanks once again, Mia!PositiveQuality, Professionalism
Adam · 26 October 2022
★★★★★ 5/5
GoogleWe have been very impressed with Minors and Brady service to market our house. On the initial phone call, Ollie gave a great review of Minors and Brady's recent success in selling houses in the area. Tina showed excellent professionalism and enthusiasm when valuing our house. Brad took stunning photos and Shania produced an lovely clear brochure (and was quick and efficient with requested changes). We did not hesitate in selecting Minors and Brady to sell our property and happily recommend to others.
Caroline · 26 October 2022
★★★★★ 5/5
TrustpilotA protracted sale
A protracted sale, due to the various factors of the various legal teams once buyers had been found through minor & Brady. Many hurdles to cross and frustrating at times to say the least but Rosie Turley of Minors & Brady kept smiling through! Good and frequent communication and a positive attitude throughout. Well done Rosie you keep me sane.
Martin · 18 April 2024
★★★★★ 5/5
TrustpilotRecently viewed a property with Minors…
Recently viewed a property with Minors and Brady and Hannah Graver was full of knowledge about the property and helped us massively. Thanks Hannah.
Paul · 12 July 2023
★★★★★ 5/5
GoogleFrom start to finish setting up letting the Chapel Manse, Sam Burton of Minors and Brady has been amazing. I cannot thank him for all his help and guidance. His customer care is exemplary and I look forward to a long working relationship, thank you. Reverend Lynne Connell
Lynne · 9 November 2024
★★★★★ 5/5
TrustpilotSam was very helpful in sorting out our…
Sam was very helpful in sorting out our rental property and dealing with any issues and questions that we had. Thanks very much.
HeatherH · 7 August 2023
★★★★★ 5/5
TrustpilotRecently became our letting agents and…
Recently became our letting agents and have been so helpful with everything we needed. Especially a lady called Sonya. She answers every question I have quickly and in a manor that I understand to make things as simple as possible and has just been so helpful when trying to move or get work done. Could not recommend anymore
Jack · 23 May 2024
★★★★★ 5/5
TrustpilotSonya has been so helpful we are very…
Sonya has been so helpful we are very happy with the service.
Martin · 11 April 2024
★★★★★ 5/5
TrustpilotJames, an excellent, professional agent
I have just had a viewing for a house with James from the Wroxham branch. His friendly, professional manner and knowledge of the property were faultless. I particularly liked the way he guided me around the property, answering all of my questions and even occasionally adding information that I hadn’t even thought of. Throughout the viewing, I felt he was very supportive, understanding and not at all pushy like some agents I have met.
Tony · 6 May 2023
★★★★★ 5/5
TrustpilotSo professional from start to finish
So professional from start to finish, from the valuation, quality photos taken. Nivea in the sales team made the experience even better with an excellent write up, her attention to detail and the marketing of our property. Really pleased with Minors & Brady I feel I have made a good choice.
Terry · 14 September 2024
★★★★★ 5/5
TrustpilotJoe and Beth were amazing helped us a…
Joe and Beth were amazing helped us a lot renting out of home for just 6 months only, easy to talk to and answered all our questions.
Reece · 23 March 2023
★★★★★ 5/5
TrustpilotHelpful and understanding
We had the pleasure of meeting Steven who showed us a few properties as we tried to find our next rented home. He answered every question we had and was easy to talk to and joke with. I'm very impressed by this estate agents overall, they seem very professional and organised which isn't always the case. Good job M&B!
Yasmin · 23 April 2024
★★★★★ 5/5
TrustpilotMia was incredibly helpful in getting…
Mia was incredibly helpful in getting my flat up on the market, sorting out the photos and the brochure in just a day.
Rohan · 19 July 2023
★★★★★ 5/5
TrustpilotMagenta
Magenta was a brilliant informative warm and friendly agent. Well done
Sue · 20 April 2024
★★★★★ 5/5
TrustpilotExcellent Service
Excellent service provided by Cass and Dan from the Caister office. Went above and beyond to secure our house sale which was in a challenging chain to say the least. Kept us regularly informed and were a pleasure to deal with being professional, efficient and informative all the way through the process. Grateful thanks to them both. Highly recommended!
Victoria · 20 April 2024
★★★★★ 5/5
TrustpilotGreat viewing and valuation experience
I went to view a property and had a valuation on my house. Liam Upton, who showed me the house, was very friendly, honest and helpful, giving me tips on how to go about improving my situation in order to secure another property. The valuation was carried out by Curtis Pointin who was also friendly and helped me to understand the process of selling and buying as this would be the first time I'd done it
Tasha · 11 February 2023
★★★★★ 5/5
TrustpilotGreat communication from jess,kept us…
Great communication from jess,kept us well informed throughout the purchase.
Tim · 21 January 2025
Agent replied · 22 February 2025
We appreciate your 5-star review, Tim. We're delighted to hear that Jess provided great communication and kept you well-informed throughout your purchase. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleAbsolutely delighted with the service provided by Cassandra Creak, was 1st class and made our purchase as seamless as possible and was completely professional throughout the process would def recommend their services.
Jan · 30 December 2023
Agent replied · 25 October 2024
Hi Jan,
Thank you so much for taking the time to share your positive feedback with us!
We are absolutely thrilled to hear that you had a great experience with our colleague Cassandra, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
TrustpilotCANADA RD VIEWING
I viewed a property in Cromer today and was shown around by Liam Upton. Liam was friendly, chatty and informative - a real credit to the company.
Tamara · 6 March 2023
★★★★★ 5/5
TrustpilotReally great response as we were shown…
Really great response as we were shown the property the very same day as we’re going on holiday the next day! Amy who showed us around & Macey who sealed the deal for us. Thank you & will look forward to working with you to the end of the purchase.
Chris · 20 September 2024
★★★★★ 5/5
TrustpilotMagenta was very friendly and helpful
Magenta was very friendly and helpful. An asset to the company.
Mr · 10 April 2024
★★★★★ 5/5
TrustpilotRosie Turley . Sale completed!
Rosie Turley .We have recently completed our house move , the experience was challenging but Rosie Turley from minors and Brady was a great help . She helped push the sale through and was constantly available for help and advice . Without her help I’m sure we’d still be waiting to move . Highly recommended .
Kevin · 6 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.